Valley HealthCare System

What Valley HealthCare System does

Valley HealthCare System is a non-profit community behavioral health center founded in 1969 and headquartered in Morgantown, West Virginia. It operates as one of only 13 designated community behavioral health centers in the state, serving the four-county region of Marion, Monongalia, Preston, and Taylor through offices in Morgantown, Pleasant Valley, Grafton, Kingwood, and Terra Alta, plus a 24/7 crisis hotline, mobile crisis team, telemedicine, and residential facilities including the Valley Treatment Center in Fairmont.

The organization delivers a comprehensive, integrated service portfolio spanning crisis intervention, mental health counseling and psychiatry, substance use disorder treatment (detox, residential, outpatient, medication-assisted treatment with reported 90%+ OBMAT retention), intellectual and developmental disability waiver services, children's services including the CSED waiver and Teen IOP, veterans services with peer support, integrated primary care, and specialized programs such as V-ACT (Assertive Community Treatment) and LEAD (Law Enforcement Assisted Diversion). Its technology footprint is service-delivery oriented, comprising EHR systems, telehealth, and crisis response infrastructure operating under CARF accreditation and CCBHC certification.

Revenue is generated through a mix of government healthcare contracts (CCBHC funding, state Medicaid and West Virginia Bureau of Medical Services contracts), insurance reimbursement (Medicare Part B, Medicare Advantage, WV CHIP, Highmark Blue Cross Blue Shield, Traditional Medicaid, and Medicaid MCOs including Aetna, Unicare, and The Health Plan), sliding-fee scale and charity care, and limited direct-pay program fees such as the $440 DUI Safety and Treatment Program registration. The organization's customers are individual consumers across multiple persona segments—individuals with mental illness, substance use disorders, IDD, children and families, and veterans—referred through self-access, healthcare providers, schools, law enforcement, courts, and community organizations.

Name

Valley HealthCare System

Legal name

Valley HealthCare System

Website

https://valleyhealthcare.org

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

251–500 employees

Short description

Valley HealthCare System is a non-profit community behavioral health center founded in 1969 that delivers integrated mental health, substance use, IDD, children's, veterans, and primary care services across four counties in North Central West Virginia, operating 24/7 crisis, residential, outpatient, and telemedicine channels under CARF and CCBHC designations.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Nursing and Residential Care Facilities (623), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093), Services-Skilled Nursing Care Facilities (8051), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Residential Mental Health Treatment Centers (HLAFACAC), Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)

Keywords

• Community behavioral health
• Mental health services
• Substance use treatment
• Crisis intervention services
• Intellectual developmental disabilities

Headquarters

HQ city

Morgantown

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Healthcare Contracts: As one of 13 community behavioral health centers in West Virginia, Valley receives funding through CCBHC (Certified Community Behavioral Health Clinic) contracts and state-funded programs to provide behavioral healthcare services to the community.
2. Insurance Reimbursement: Valley accepts Medicare Part B, Medicare Advantage Plan, WV CHIP, Highmark Blue Cross Blue Shield, Traditional Medicaid, and Medicaid MCOs (Aetna, Unicare, The Health Plan). All commercial insurances are accepted out-of-network.
3. Sliding Scale and Charity Care: Financial assistance programs including Medicaid Presumptive Eligibility (30-day coverage), Valley Charity Care, SOR funds, and sliding fee scale for uninsured/underinsured patients. Treatment provided regardless of ability to pay.
4. Program Fees: DUI Safety and Treatment Program registration fee of $440 covering registration, assessment, 18-hour educational component, workbook, minimum 2 drug screens, and exit interview. Treatment services billed separately.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Valley HealthCare System is a non-profit community behavioral health center providing integrated mental health, substance use disorder, intellectual and developmental disabilities (IDD), and crisis services to residents of four counties in North Central West Virginia. Founded in 1969 and operating multiple office locations across its service region, the organization functions as a Certified Community Behavioral Health Clinic (CCBHC), delivering outpatient therapy, medication-assisted treatment, case management, and 24/7 crisis response.

Product overview

Valley HealthCare System is a community behavioral health center providing a comprehensive array of behavioral healthcare services across four counties in North Central West Virginia (Marion, Monongalia, Preston, and Taylor). The organization operates as a unified service portfolio rather than a platform-plus-modules architecture. Core services include Crisis Services (24/7 hotline, mobile crisis, residential crisis care), Mental Health Services (counseling, psychiatric services, case management, residential services), Substance Use Treatment (detoxification, residential programs for men and women, outpatient treatment, medication assisted treatment), Intellectual and Developmental Disability (IDD) Services, Children and Family Services (including CSED waiver program and Teen IOP), Veterans Services, Primary Care Services, V-ACT (Assertive Community Treatment), LEAD (Law Enforcement Assisted Diversion), Day Programs, and Peer Recovery Support Services. The organization was established in 1969 as one of the first community behavioral health centers in West Virginia and currently serves as one of 13 such centers in the state.

Differentiator

Problem solved

Functional benefit

Brands

• DUI Safety and Treatment Program: Approved provider of the West Virginia Safety and Treatment Program, a required course for residents convicted of driving under the influence of alcohol or drugs. The program requires 18 hours of DUI education.
• V-ACT Program
• LEAD Program
• Day Treatment Programs
• CSED Waiver Program
• IDD Waiver Program
• Teen Intensive Outpatient Program
• Veterans Program

Products and services

• Mental Health Services

Quantifiable outcome

• Over 90% of Office-Based Medication Assisted Treatment clients maintained negative drug screens for one year
• +1 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered minor and core.

• WV Botanic GardensminorStrategic or Co-development PartnerValley HealthCare System sponsors Veterans Walks at the WV Botanic Gardens, promoting veteran wellness and community engagement through outdoor activity.
• Buckwheat Express Transit SystemminorStrategic or Co-development PartnerPreston County transportation partner providing transit services for clients attending the Preston County Clubhouse Day Treatment Program.
• Ascentra Health (formerly Kepro)coreStrategic or Co-development PartnerState-contracted medical eligibility determination agent for the Children with Serious Emotional Disorders (CSED) waiver program. Handles applications, assessments, and eligibility determinations for the program.
• CARF (Commission on Accreditation of Rehabilitation Facilities)coreStrategic or Co-development PartnerAccrediting body for rehabilitation and human services organizations. Valley maintains CARF accreditation standards for organizational and clinical outcomes.
• Law Enforcement Agencies (LEAD Program)coreStrategic or Co-development PartnerPartnership with police officers and prosecutors to divert individuals with behavioral health or substance abuse needs away from the criminal justice system and into treatment programs.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Acadia Healthcare: National for-profit behavioral health operator with extensive residential treatment, outpatient, and psychiatric hospital capacity. Comparable in service lines (residential SUD, outpatient mental health) but operates as a large incumbent rather than community-specialized provider.
• WVU Medicine - Chestnut Ridge Center: Academic health system's behavioral health service line operating in Morgantown, WV, offering inpatient and outpatient mental health and substance use services. Comparable as the dominant regional incumbent offering overlapping behavioral health services in the same service area.
• LifeStance Health: National outpatient mental health platform operating in many states including West Virginia, providing therapy and psychiatry via in-person and telehealth. Comparable as a scaled outpatient mental health provider that competes for less-acuity patient segments via digital reach.

Others

• Centene Corporation: Large managed care company with significant WV Medicaid presence and behavioral health products. Relevant as a key payer/ecosystem partner for Valley rather than a direct competitor — influences reimbursement, value-based contracts, and CCBHC payment policy.

Direct peers

• Seneca Health Services: West Virginia community behavioral health center providing mental health, substance use, and IDD services across multiple counties. Directly comparable as another CCBHC-certified, non-profit, county-based behavioral health provider operating under similar West Virginia regulations and payer mix.
• Appalachian Community Health Center: West Virginia-based community behavioral health center serving several counties with mental health, substance use, and developmental disability services. Directly comparable CCBHC peer with similar rural Appalachian footprint and integrated service model.
• Prestera Center for Mental Health Services: One of West Virginia's largest community behavioral health centers offering mental health, substance use, crisis, and IDD services across many counties. Comparable as a peer CCBHC with similar service breadth, funding structure, and West Virginia regulatory environment.
• United Summit Center: West Virginia community behavioral health provider serving multiple counties with mental health, substance use, crisis, and IDD services. Directly comparable as a fellow CCBHC and non-profit with overlapping service lines and reimbursement model.

Emerging players

• Pyramid Healthcare: Pennsylvania-based regional behavioral health provider offering residential, outpatient, MAT, and recovery services. Comparable as a regional, integrated community behavioral health operator with similar service portfolio but a different geography.

Regional players

• Community Care of West Virginia: Federally Qualified Health Center operating across West Virginia providing integrated primary care, behavioral health, and substance use services. Comparable as a non-profit, multi-county West Virginia provider offering integrated primary care plus behavioral health under value-based contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Valley HealthCare System