What Dimedic does

Dimedic is a Polish online clinic (przychodnia online) headquartered in Łódź that delivers telemedicine consultations to Polish consumers through its website (dimedic.eu), mobile applications on iOS and Android, and the Panel Pacjenta patient portal. The platform offers telephone (teleporada) and video (wideokonsultacja) consultations with family doctors and specialists in dermatology, gynaecology, psychiatry, paediatrics, internal medicine and obesity treatment, and issues electronic prescriptions (e-recepta), e-sick leaves (e-zwolnienie) and e-referrals (e-skierowanie) integrated with Poland's national patient account (IKP) and eID (Profil Zaufany).

Underlying technology comprises a unified patient panel, medical-intake forms, drug and condition knowledge bases, TLS-encrypted delivery, GDPR/RODO compliance, and integrations with the NFZ public-insurance system, Przelewy24 payments, and the ePOZ digital declaration flow. Cross-border electronic prescriptions (Recepta transgraniczna) extend the platform to other EU jurisdictions. A complementary content layer includes the Wiedza health blog, Baza leków medication database, and the Zdrowo Pogadane podcast.

The business operates a dual-entity structure: Dimedic Polska Sp. z o.o. (5,000,000 PLN share capital) is contracted with the Narodowy Fundusz Zdrowia to deliver NFZ-funded primary healthcare (POZ), while wholly-owned Dimedic Online Sp. z o.o. (894,500 PLN share capital) delivers fee-paying commercial consultations at price points from 59.99 PLN for an e-recepta to 89.99+ PLN for specialist visits. Direct-to-consumer monetization combines per-consultation private fees, a subscription (Pakiet Dimedic+) of up to 11 consultations per 30-day period, NFZ capitation, and the 2026-launched free 'Witaj w Dimedic' welcome package that converts newly-registered POZ patients into paying specialist users.

Name

Dimedic

Legal name

Dimedic Polska Spółka Z Ograniczoną Odpowiedzialnością

Website

https://dimedic.eu

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

Dimedic is a Polish licensed online clinic delivering NFZ-funded primary healthcare and private specialist telemedicine consultations via a web platform and mobile apps, targeting Polish patients needing e-prescriptions, e-sick leaves and remote doctor visits.

Ownership category

akta.pro rank

Product category

Telemedicine Services

NAICS

Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)

akta.pro secondary industry

Multi-Specialty Telehealth Provider Marketplaces (HLALALAA)

Keywords

• Telemedicine services
• Online medical consultations
• Electronic prescriptions
• Primary healthcare services
• Digital health platform

Headquarters

HQ city

Newcastle Upon Tyne

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Per-consultation fees (private): Patients pay per consultation for specialist visits. E-recepta (prescription renewal) starts at 59.99 zł. Family doctor consultations start at 89.99 zł. Specialist consultations (gynecologist, dermatologist, psychiatrist, obesitologist, pediatrician) are priced higher. Payment is processed via Przelewy24 (online transfer, card, BLIK).
2. Subscription - Pakiet Dimedic+: Monthly subscription model (every 30 days) providing access to GP consultations and prescription renewals with usage limits based on subscription tenure. Subscribers accumulate consultation entitlements across periods (up to 11 consultations per 30-day period maximum). Auto-renews unless cancelled.
3. NFZ-funded POZ (Public Healthcare): Dimedic Polska is contracted with Narodowy Fundusz Zdrowia (NFZ) to provide primary healthcare (POZ) services. Patients with Polish public health insurance can register and receive covered consultations, prescriptions, referrals, and sick leaves at no direct cost. This generates revenue from public health insurance reimbursements.
4. Free 'Witaj w Dimedic' onboarding package: Free package offered to new patients registering with the POZ declaration. Includes 4 free e-consultations and 1 free specialist visit. Designed to acquire patients who may later convert to paying customers for additional specialist consultations or subscription packages.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Dimedic is a licensed Polish online clinic that delivers telemedicine consultations via phone (teleporada) and video (wideokonsultacja) to patients across Poland, 7 days a week. Services include e-prescriptions (e-recepta), e-referrals (e-skierowanie), e-sick leaves (e-zwolnienie), specialist consultations (family doctor, dermatologist, gynecologist, psychiatrist, pediatrician, internist, obesitologist), and NFZ-covered primary healthcare (POZ). The platform also offers a recurring subscription (Pakiet Dimedic+) and a welcome package for new patients (Pakiet 'Witaj w Dimedic').

Product overview

Dimedic is an online clinic (przychodnia online) operating 7 days a week, offering a platform-based telemedicine service combining NFZ-covered primary healthcare (POZ) with private specialist consultations. The core product is the E-recepta and E-konsultacja services enabling patients to consult doctors via Teleporada (telephone) or Wideokonsultacja (video), receiving e-prescriptions, e-sick-leaves, and e-referrals. The platform also provides POZ services under public health insurance. Specialist services include dermatology, gynecology, psychiatry, pediatrics, internal medicine, and obesity treatment. Premium offerings include Pakiet Dimedic+ subscription (up to 11 consultations/month) and the welcome Pakiet 'Witaj w Dimedic'. Additional resources include a Baza leków (medication database), health blog, and 'Zdrowo Pogadane' podcast. The company operates two entities: Dimedic Polska Sp. z o.o. (NFZ-covered POZ) and Dimedic Online Sp. z o.o. (commercial telemedicine partner).

Differentiator

Problem solved

Functional benefit

Brands

• ePOZ: Electronic Primary Healthcare (Podstawowa Opieka Zdrowotna) service allowing patients to register and manage their primary care declarations online
• Dimedic+
• Witaj w Dimedic
• Zdrowo Pogadane

Products and services

• E-recepta (Electronic Prescription) Online prescription issuance and delivery via SMS and email. Enables patients to receive prescription renewals (E-recepta Express) for continuing treatment starting at 59.99 zł, with new patients requiring IKP access or physician certificate for psychotropic or strong pain medications.
• Lekarz rodzinny (Family Doctor Consultation) Family medicine consultations for infections, chronic diseases, and treatment modifications delivered via teleporada (phone) or wideokonsultacja (video), available from 89.99 zł per consultation.
• Dermatolog (Dermatology Consultation) Online dermatology consultations for skin conditions including acne, alopecia, eczema, rosacea, psoriasis, and fungal infections.
• Dermatolog Dziecięcy (Pediatric Dermatology) Pediatric dermatology consultations for children's skin conditions.
• Ginekolog (Gynecology Consultation) Online gynecology consultations for contraception renewal, hormone replacement therapy (HTZ), and discussing test results.
• Psychiatra (Psychiatry Consultation) Online psychiatry consultations for sleep disorders, mood issues, depression, and anxiety disorders.
• Pediatra (Pediatric Consultation) Pediatric consultations for children's health conditions and developmental concerns.
• Internista (Internal Medicine Consultation) Internal medicine consultations for adult patients with complex medical conditions.
• Obesitolog (Obesity Treatment Specialist) Obesity treatment consultations for weight management, including prescription of GLP-1 medications.
• Podstawowa Opieka Zdrowotna (POZ) — Primary Healthcare NFZ-covered primary healthcare services including GP consultations, e-prescriptions, e-referrals, e-sick leaves, nursing care, and home visits. Available 7 days a week with online POZ declaration (e-deklaracja) registration.
• Teleporada (Phone Consultation) Remote healthcare consultation delivered via telephone as part of primary healthcare (POZ) services under NFZ public insurance or private specialist consultations.
• Wideokonsultacja (Video Consultation) Video consultation with a doctor using a secure encrypted video platform, accessible through the Patient Panel with browser camera and microphone access.
• Recepta transgraniczna (Cross-Border Prescription) Cross-border prescription service allowing patients to obtain prescriptions valid in other EU countries.
• Pakiet Dimedic+ (Premium Subscription Package) Monthly subscription package offering up to 11 consultations with a family doctor or prescription renewals per 30-day period. Auto-renewing 30-day subscription model with recurring billing via Przelewy24.
• Pakiet 'Witaj w Dimedic' (Welcome Package) Welcome package for new POZ patients including 4 free e-consultations and 1 free specialist visit, designed to convert NFZ patients into recurring platform users; valid for 12 months and renews annually.

Quantifiable outcome

• Consultation with e-prescription available in as little as 15 minutes
• +1 more outcomes

Named customers3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Dimedic Online Sp. z o.o.coreStrategic or Co-development PartnerDimedic Online Sp. z o.o. (KRS: 0000294363, NIP: 5222874392) is Dimedic Polska's partner entity providing commercial (non-NFZ) telehealth consultations. While Dimedic Polska provides NFZ-covered POZ services, Dimedic Online delivers private specialist consultations (gynecology, dermatology, etc.) via the same platform. The two entities share patient medical records (with consent) and operate under separate teleporada regulations.
• Przelewy24coreTechnology or IntegrationPrzelewy24 is the electronic payment processing partner integrated into the Dimedic platform. It enables patients to pay for consultations via online bank transfer, credit/debit card, recurring payments, and BLIK. The payment system is hosted on Przelewy24's infrastructure.
• Narodowy Fundusz Zdrowia (NFZ)coreStrategic or Co-development PartnerNarodowy Fundusz Zdrowia (NFZ) is Poland's national health insurance fund. Dimedic Polska is contracted with NFZ to provide primary healthcare (POZ) services, allowing insured patients to access GP consultations, prescriptions, referrals, and sick leaves at no direct cost through the platform.
• MedmeminorOthersMedme is a Polish health media platform referenced in the footer as a 'Partner Serwisu' (Service Partner). The nature of the partnership appears to be media/content co-promotion, though specific terms are not detailed.
• Internetowe Konto Pacjenta (IKP) / Gov.plcoreTechnology or IntegrationIntegration with Poland's government-run Internet Patient Account (IKP) system allows patients to share medical records with Dimedic doctors and receive electronic prescriptions and sick leaves directly into their IKP. The platform also links to pacjent.gov.pl for patient account access.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Medicover: Major Polish private healthcare operator with a large clinic network and online consultation offering. Comparable as a multi-specialty provider with both public-payer contracts and private telehealth services in Poland.
• LUX MED: Largest private healthcare group in Poland, offering telemedicine (e-konsultacje), specialists, and primary care. Comparable because it competes for the same Polish patient pool across NFZ and private channels.
• Enel-Med: Polish private medical group with clinics, diagnostics, and online consultations. Comparable as a competitor offering both physical POZ-style care and remote consultations to Polish consumers.
• PZU Zdrowie: Polish health insurer-owned provider operating clinics and telemedicine services, often via its own medical centers. Comparable as an NFZ-contracted, multi-channel Polish healthcare provider with a public-payer base.
• Doctolib: European telehealth and appointment-booking leader that recently entered Poland. Comparable as a multi-specialty digital health platform with consumer brand strength and capital for patient acquisition.

Direct peers

• Docplanner (Doctoralia): Polish-founded health marketplace and SaaS provider (Doctoralia brand) connecting patients with doctors and offering online booking and telehealth. Comparable as a Polish consumer-facing digital health platform with multi-specialty reach.
• HaloDoctor: Polish online telemedicine marketplace offering private video/phone consultations with multiple specialists. Directly comparable as a Polish DTC multi-specialty telehealth platform.
• Telemedicin (Telemedycyna): Early Polish telehealth provider offering paid remote consultations and e-prescriptions. Directly comparable as a domestic telehealth competitor focused on e-recepta and specialist visits.
• Zava: European DTC telemedicine provider offering online consultations and prescriptions across multiple countries. Comparable as a multi-specialty telehealth operator with a similar subscription-and-pay-per-consult model.

Regional players

• Kry/Livi: European DTC telemedicine operator (active across several EU markets) offering GP and specialist video consultations. Comparable as a multi-country telehealth peer, although its primary markets differ from Dimedic's Poland focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/playlist?list=PLfHKFhMMJt__zx45UHRaWOXsVw34BoTo1
• Facebookfacebook.com/InformacjeDM
• Instagraminstagram.com/dimedic
• TikToktiktok.com/@dimedic
• Xx.com/dimedic2
• LinkedInlinkedin.com/company/przychodnia-dimedic

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dimedic