FAIN
FAIN is a Spanish privately-held elevator and vertical transport company manufacturing, installing, and maintaining lifts, escalators, and moving walks across 8 European countries, serving over 40,000 residential, commercial, industrial, and public-sector customers with proprietary ION technology.
- Company typePrivate
- Founded1972
- HeadquartersMadrid, Spain
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What FAIN does
FAIN Ascensores S.A. is a privately-held Spanish vertical-transport company founded in 1972 (originally as FAINASA) and headquartered in Madrid. The company manufactures, assembles, maintains, and modernizes elevators, escalators, moving walks, ramps, and accessibility equipment (stair lifts, vertical platform lifts, and stair elevators). Its product portfolio is anchored by the proprietary ION platform—a machine-room-less electric elevator launched in 2019 with ION Green and ION Solar sustainability variants—alongside hydraulic elevators, panoramic lifts, freight and car lifts, dumbwaiters, and a specialty cinema-set rental line. Core technology is partly in-house (FAIN has manufactured its own elevator control systems since 2001 and operates a proprietary video-wall dispatch system) and partly partnered through a 2001 strategic alliance with Mitsubishi for high-technology components and large-scale installations.
FAIN generates revenue across five streams: recurring multi-brand maintenance contracts, modernization services, new installations, digital services (telemetry, remote re-arming, smart displays), and the FAIN Puertas door division (nearly 9,500 doors under maintenance). Go-to-market is sales-led, combining enterprise field-sales delegations across Spain with 24/7 inside-sales emergency response (guaranteeing 30-minute entrapment response and 2-hour breakdown response) and a self-serve client portal, all amplified by an aggressive acquisition channel that has absorbed 134 companies cumulatively, including 14 in 2025 alone. Customers number more than 40,000, led by residential communities, followed by commercial buildings, industrial/logistics facilities, and public-sector clients—where FAIN holds the maximum-category Spanish State Contractor classification permitting unrestricted public-tender participation. Operations span 8 European countries (Spain, France, Belgium, Ireland, Switzerland, Netherlands, Denmark, Gibraltar) with over 100,000 elevators under management.
FY2025 revenue was €256M, with management guiding to €300M for FY2026. Ownership remains with the founding Mediavilla Cesteros family, with Nicolás Mediavilla Cesteros serving as Executive Chairman. Leadership transitioned in early 2026: Miguel Gómez, formerly International Director, became CEO, succeeding Rafael Fernández who served 2014–2026 and continues as an external advisor to the Board. Miguel Ángel Pastor was appointed Director General of FAIN España and a new Corporate Directorate of People and Organization was created to support integration across the 8-country footprint.
FAIN firmographics
Firmographics- Name
- FAIN
- Legal name
- FAIN ASCENSORES S.A.
- Website
- https://fain.es
- Company type
- Private
- Founded year
- 1972
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- FAIN is a Spanish privately-held elevator and vertical transport company manufacturing, installing, and maintaining lifts, escalators, and moving walks across 8 European countries, serving over 40,000 residential, commercial, industrial, and public-sector customers with proprietary ION technology.
- Ownership category
- akta.pro rank
FAIN industry classification
Industry- Product category
- Vertical Transportation and Elevator Services
- NAICS
- Elevator and Moving Stairway Manufacturing (333921), Electronic and Precision Equipment Repair and Maintenance (811210), Other General Purpose Machinery Manufacturing (3339)
- SIC
- Misc Industrial & Commercial Machinery & Equipment (3590)
- akta.pro primary industry
- Elevator, Escalator & Lift Maintenance (IMAIABAF)
- akta.pro secondary industries
- Hydraulic Elevator Service & Maintenance (BPABAIAK), Freight/Service Elevator Service & Maintenance (BPABAIAB)
Keywords
Where FAIN is headquartered
LocationHeadquarters
- HQ city
- Madrid
- HQ country
- Spain
- HQ region
- Europe
Offices5 records
Markets served
FAIN business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Maintenance Contracts: Recurring maintenance contracts for elevators, escalators, and accessibility equipment across multi-brand portfolios. Contracts are adapted to comply with new ITC (Technical Instruction) regulations. Includes preventive and corrective maintenance services.
- Modernization Services: Upgrading existing elevator systems for improved performance, energy efficiency, noise reduction, and regulatory compliance. Includes replacement of control systems, doors, and accessibility modifications.
- New Installation: Installation of elevators in new construction and buildings without existing elevator infrastructure. Includes site assessment, custom solutions, and project management from study through commissioning.
- Digital Services: Telemetry, remote monitoring, and smart display services for building administrators.
- FAIN Puertas (Door Division): Specialized door division with nearly 9,500 doors under maintenance following multiple acquisitions.
Go-to-market motion2 records
Distribution channels5 records
Marketing channels8 records
FAIN product offering
Product offeringCore offering
FAIN manufactures, installs, modernizes, and maintains elevators (electric and hydraulic), escalators, moving ramps, and accessibility lifts across 8 countries. Its core revenue comes from multi-brand maintenance contracts (over 100,000 elevators under management), complemented by new installation projects, modernization services for compliance and energy efficiency, and digital monitoring services. The company also operates a doors division (FAIN Puertas) managing nearly 9,500 doors.
Product overview
FAIN is a Spanish elevator and vertical transport company offering a comprehensive portfolio of products and services across the vertical mobility sector. The core product line includes electric elevators (ION, ION Green, ION Solar variants) and hydraulic elevators, complemented by accessibility solutions (platform lifts, stair lifts, stair elevators), and commercial systems (escalators, moving walks, ramps). The company also provides custom solutions including panoramic elevators, freight lifts, car lifts, dumbwaiters, and stretcher lifts. Service offerings encompass maintenance (multi-brand), modernization, installation, and digital services. In 2021, FAIN expanded into the doors division (FAIN puertas). The company operates with a multi-brand maintenance approach and serves residential, commercial, labor, and leisure sectors across 8 countries.
Differentiator
Problem solved
Functional benefit
Products and services
- ION Elevator Family (ION, ION Green, ION Solar) FAIN's flagship machine-room-less electric elevator product line featuring the ION base model plus the ION Green sustainability variant and ION Solar solar-powered variant. Designed for residential, commercial, and industrial buildings seeking high energy efficiency, comfort, and reliability.
- Electric Elevator Systems (Ascensor eléctrico)
Quantifiable outcome
- 30-minute response time guarantee for entrapped passengers
- +4 more outcomes
Companies that use FAIN
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
FAIN technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
FAIN partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and major.
- MitsubishicoreStrategic commercial agreement signed in 2001 providing FAIN access to Mitsubishi's cutting-edge elevator technology and capacity for large-scale projects. This alliance complements FAIN's proprietary ION technology and enhances the company's ability to undertake high-technology elevator installations.
- Accel LiftscoreFAIN Group acquired Accel Lifts, the largest Irish elevator company, in December 2025. The acquisition enables the combined Irish operation to manage over 3,000 units and service more than 8,600 lifts, establishing FAIN as the market leader in Ireland.
- Omega Urban, Viguam, BertakomajorFAIN acquired three companies in the Basque Country (Álava region) in March 2026 to expand service capacity. The incorporation of these companies consolidates FAIN as the second-largest operator in the Basque territory.
- DeLiftmajorDeLift was incorporated into the FAIN Belgium group in 2022, providing service in the East Flanders region and expanding FAIN's footprint in Belgium.
Scale indicators12 records
Recent moves11 records
Expansion highlights6 records
FAIN competitors and assessment
Company assessmentBroad incumbents
- Otis Worldwide: Global leader in elevator, escalator, and moving walkway manufacturing and service. Competes with FAIN across Spanish and European markets, particularly on large installations and service contracts. Significantly larger scale and brand recognition.
- Schindler Group: Swiss multinational elevator and escalator manufacturer with strong European service presence. Direct competitor in commercial and residential elevator maintenance and modernization across FAIN's geographies.
- Kone: Finnish elevator and escalator manufacturer with leading market share in Europe. Competes with FAIN on maintenance contracts and modernization, with deeper R&D capacity for digital and eco-efficient solutions.
- ThyssenKrupp Elevator (TK Elevator): Major elevator and escalator company with strong presence in Western Europe. Competes with FAIN across residential, commercial, and high-rise segments; significant service network overlap in France, Belgium, and Netherlands.
Others
- Mitsubishi Electric (Elevator & Escalator Division): Japanese elevator manufacturer that is also FAIN's strategic technology partner. Comparable as a premium elevator producer, though relationship is primarily supplier-partner rather than direct competitor in FAIN's primary markets.
Direct peers
- Zardoya Otis (Otis Iberia): Spanish subsidiary of Otis, the dominant elevator service operator in Spain. Most direct competitor in FAIN's home market, particularly in residential community maintenance contracts.
- Ascensores Tresa: Spanish elevator installation and maintenance company operating in similar residential and commercial segments. Comparable as a regional Spanish multi-brand maintenance specialist.
- Stannah Lifts: UK-based private manufacturer and service provider of lifts, stairlifts, and accessibility products. Comparable business model with multi-brand maintenance and modernization, though concentrated in UK rather than Iberia.
Regional players
- Schmersal Iberia / Regional Spanish elevator independents: Smaller independent elevator and accessibility equipment operators in Spain. Comparable as acquisition targets and direct competitors on local residential and commercial service contracts.
- Eleve2 / Cegelec Vertical (VINCI Energies): Vertical transportation division of VINCI focused on elevator and escalator maintenance across France and broader Europe. Comparable regional service-led business model with similar commercial building focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks6 records
Key highlights7 records
Customer concentration
FAIN social profiles
Digital presenceFAIN compliance and trust
Trust signalCompliance5 records
FAIN financial estimates
Financial estimateRevenue estimate
Valuation estimate
FAIN leadership team
Management profileNumber of profiles
Profiles12 records
FAIN subsidiaries and ownership
Company hierarchySubsidiaries7 records
FAIN funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FAIN M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FAIN
What does FAIN do?
FAIN manufactures, installs, modernizes, and maintains elevators (electric and hydraulic), escalators, moving ramps, and accessibility lifts across 8 countries. Its core revenue comes from multi-brand maintenance contracts (over 100,000 elevators under management), complemented by new installation projects, modernization services for compliance and energy efficiency, and digital monitoring services. The company also operates a doors division (FAIN Puertas) managing nearly 9,500 doors.
Is FAIN a public or private company?
FAIN is a private company. It is classified as family owned and is currently operating.
When was FAIN founded?
FAIN was founded in 1972. It employs 501 to 1,000 people.
Where is FAIN based?
FAIN is headquartered in Madrid, Spain, in the Europe region.
How does FAIN make money?
Five revenue lines are on record. Maintenance Contracts are the primary driver. The others are modernization Services, new Installation, digital Services and FAIN Puertas (Door Division).
Who are FAIN's main competitors?
Broad incumbents on record are Otis Worldwide, Schindler Group, Kone and ThyssenKrupp Elevator (TK Elevator). Mitsubishi Electric (Elevator & Escalator Division) is listed as an others. Direct peers are Zardoya Otis (Otis Iberia), Ascensores Tresa and Stannah Lifts. Regional players are Schmersal Iberia / Regional Spanish elevator independents and Eleve2 / Cegelec Vertical (VINCI Energies).
Does FAIN have an API?
No public API is recorded for FAIN.
What industry is FAIN in?
FAIN's product category is Vertical Transportation and Elevator Services. Its primary akta.pro industry code is IMAIABAF, Elevator, Escalator & Lift Maintenance, with a secondary code of BPABAIAK, Hydraulic Elevator Service & Maintenance. Its NAICS code is 333921 and its SIC code is 3590.