Seniors Services Society

What Seniors Services Society does

Seniors Services Society of BC (SSSBC) is a registered charity founded in 1985 and headquartered in New Westminster, British Columbia, providing housing navigation, temporary housing, homeless prevention, and daily living support services to vulnerable adults aged 60 and older. Its service portfolio is organized into three pillars: Support Services (medical transportation, meal delivery, light housekeeping, form and tax completion, friendly check-in calls, and the Better at Home grocery shopping program), Housing Services (one-on-one housing navigation, the Temporary Housing Program, Homeless Outreach, and the BC Housing-funded Homeless Prevention Program with rent subsidies), and Community Education (housing navigator training workshops and community presentations). The flagship initiative is SHINE BC (Seniors Housing Information and Navigation Ease), a province-wide collaborative program launched in 2019 that delivers housing navigation and wraparound services through 13+ regional partner organizations spanning Vancouver, Surrey, Nanaimo, Prince George, Kelowna, Kamloops, Penticton, Sidney, Terrace, and other communities, with cumulative provincial funding of $14.8M since inception.

Name

Seniors Services Society

Legal name

Seniors Services Society of BC

Website

https://seniorsservicessociety.ca

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Seniors Services Society of BC is a registered charity providing housing navigation, temporary housing, homeless prevention, and daily living support services to vulnerable adults aged 60+ across British Columbia, operating the province-wide SHINE BC program with 13+ regional partners.

Ownership category

akta.pro rank

Headquarters

HQ city

New Westminster

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Fundraising: The organization relies primarily on donations from individuals, corporations, and community organizations. They run annual fundraising events including the Walk of Ages. One-time and monthly donation options are available through their website.
2. Government Funding: Funded by BC Housing, Ministry of Health, Ministry of Mental Health and Addictions, Province of BC, and local governments including City of New Westminster and City of Vancouver. United Way BC provides operational support.
3. Membership Fees: Annual membership available for $20 per year, providing voting rights, newsletter access, and invitations to AGM.
4. Program Fees: Some programs charge fees: Senior's Transportation Program has fees, Light Housekeeping may have subsidies based on income assessment, Grocery Shopping Program charges $10 delivery fee plus requires minimum $40 order.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Seniors Services Society of BC is a non-profit charity that delivers housing navigation, temporary housing, homeless outreach and prevention, and daily-living support services (transportation, meal delivery, grocery shopping, light housekeeping, form/tax completion, friendly check-in calls) to vulnerable adults aged 60 and older in British Columbia. It also leads the province-wide SHINE BC collaborative program through 13+ regional partner organizations and provides community education such as Housing Navigator Training workshops.

Product overview

Seniors Services Society provides a comprehensive suite of services for vulnerable adults 60 years+ in British Columbia. The organization operates across three main service pillars: Support Services (Form and Tax Completion, Better at Home Programs, Meal Delivery), Housing Services (Housing Navigation, Temporary Housing Program, Homeless Outreach, Homeless Prevention), and Community Education (Housing Navigator Training, Workshops and Presentations). The flagship provincial initiative is SHINE BC, a collaborative housing navigation program with partner organizations across BC. Additional offerings include the Seniors Housing Directory of BC, Seniors in Focus Podcast, and The Beat Newsletter. The organization functions as a non-profit service provider rather than a technology product company.

Differentiator

Problem solved

Functional benefit

Products and services

• Support Services (Better at Home)
• Meal Delivery
• Form and Tax Completion
• Housing Navigation Information
• Temporary Housing Program (THP)
• Homeless Outreach Services
• Homeless Prevention Program BC Housing-funded program providing rent subsidies to seniors in the Lower Mainland who identify as Indigenous, are being released from hospital or correctional institutions, or identify as women fleeing violence.
• SHINE BC (Seniors Housing Information and Navigation Ease)
• Seniors Housing Directory of BC A comprehensive online directory of senior housing options across British Columbia, searchable by location, housing type, and amenities, allowing seniors and caregivers to self-serve their housing search.
• Housing Navigator Training Workshops Virtual workshops offered in February, June, and September for individuals and organizations supporting seniors, providing skills and knowledge in navigating seniors housing options and accessing community resources.
• Workshops and Presentations Community education presentations delivered throughout the Lower Mainland covering seniors housing types, support services, and elder abuse awareness.
• Annual Membership Annual $20 membership providing voting rights at the AGM, regular newsletter access, and invitations to events.

Quantifiable outcome

• Over 16,590 seniors assisted since 2019 through SHINE BC program
• +5 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered core and minor.

• PC Urban PropertiescoreStrategic or Co-development PartnerReal estate development partner providing below-market rental units for low-income seniors at Uptown West development. Managing placement, compliance reporting, and tenant support services for 10+ units.
• CHARD Development GroupcoreStrategic or Co-development PartnerDevelopment partner on Uptown West housing project, collaborating with SSSBC and PC Urban to create affordable housing for seniors.
• West End Seniors Network (Vancouver)coreStrategic or Co-development PartnerSHINE BC partner organization providing seniors housing navigation services in the Vancouver West End area.
• Nanaimo Family Life AssociationcoreStrategic or Co-development PartnerSHINE BC partner providing housing navigation and support services for seniors in Nanaimo region.
• Prince George Council of SeniorscoreStrategic or Co-development PartnerSHINE BC partner serving seniors in Prince George and Northern BC communities.
• Seniors Outreach & Resource Centre (Kelowna)coreStrategic or Co-development PartnerSHINE BC partner enhancing lives of seniors in Kelowna by providing support and linking them to needed services.
• Langley Senior Resources SocietycoreStrategic or Co-development PartnerSHINE BC partner providing seniors housing navigation and support services in Langley.
• Brella Community Services Society (Surrey)coreStrategic or Co-development PartnerSHINE BC partner serving seniors in Surrey through housing navigation and support.
• Beacon Community Association (Sidney)coreStrategic or Co-development PartnerSHINE BC partner providing services to seniors in Sidney and Vancouver Island region.
• OneSky Community Resources (Penticton)coreStrategic or Co-development PartnerSHINE BC partner providing seniors housing navigation services in Penticton and South Okanagan.
• Richmond Cares, Richmond GivescoreStrategic or Co-development PartnerSHINE BC partner serving seniors in Richmond through housing navigation and support services.
• Interior Community Services (Kamloops)coreStrategic or Co-development PartnerSHINE BC partner providing seniors housing navigation services in Kamloops and Interior BC.
• Terrace & District Community Services SocietycoreStrategic or Co-development PartnerSHINE BC partner serving seniors in Terrace and Northern BC communities.
• Seniors First BCminorStrategic or Co-development PartnerSHINE resource partner providing legal information, advocacy, and referrals to older adults across BC.
• BC Association of Community Response Networks (BCCRN)minorStrategic or Co-development PartnerSHINE resource partner supporting coordinated community responses to adult abuse, neglect and self-neglect.
• Moving Forward Family ServicesminorStrategic or Co-development PartnerSHINE resource partner providing additional support services to seniors.
• Fraser Health AuthoritycoreStrategic or Co-development PartnerHealth authority providing home support assessments and healthcare services for seniors in Fraser Health region (Burnaby to Hope).
• Vancouver Coastal HealthcoreStrategic or Co-development PartnerHealth authority providing home support assessments for seniors in Vancouver, Richmond, and North Shore regions.
• Better MealsminorStrategic or Co-development PartnerMeal preparation partner providing delicious, affordable meals for seniors through the meal delivery service.
• Save-On-Foods SappertonminorStrategic or Co-development PartnerGrocery partner for Better at Home grocery shopping program, shopping and delivering orders for New Westminster seniors.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• BC Housing: BC Housing is the provincial crown corporation that funds SSSBC's Temporary Housing Program and Homeless Prevention Program, and develops/manages subsidized housing province-wide. As the funding and infrastructure backbone for senior housing in BC, it is the dominant incumbent peer in the same service domain.

Direct peers

• Langley Senior Resources Society: LSRS is a SHINE BC partner organization providing seniors housing navigation and support services in Langley. It directly compares as a peer non-profit delivering senior housing navigation, social programming, and wraparound services to the same 60+ demographic.
• Brella Community Services Society: Brella is a SHINE BC partner serving seniors in Surrey through housing navigation and support. As a community-based non-profit delivering senior housing and social services in metro Vancouver, it is a direct operational peer.
• United Way British Columbia: United Way BC is both a key funder and operational partner of SSSBC (managing Better at Home). It operates comparable community-based programs targeting seniors and vulnerable populations across BC, serving the same non-profit ecosystem and beneficiary base.
• Affordable Housing Societies (Lookout Housing and Health Society): Lookout is a BC non-profit providing housing, shelter, and supportive services across Metro Vancouver with overlapping focus on homelessness prevention — comparable to SSSBC's homeless outreach and temporary housing programs for adults.
• Seniors First BC: Seniors First BC is listed as a SHINE resource partner, providing legal information, advocacy, and referrals to older adults across BC. Comparable as a province-wide non-profit serving the same senior demographic with case-management and referral services.
• West End Seniors Network: WESN is a SHINE BC partner in Vancouver's West End, offering housing navigation, outreach, and social programming for low-income seniors. Directly comparable as a community-based senior services non-profit operating under the SHINE BC umbrella.
• New Westminster Homelessness Coalition / Purpose Society: Purpose Society provides homelessness outreach, housing support, and social services in New Westminster — the same operating geography as SSSBC's local programs. Comparable as a direct local non-profit peer addressing senior and adult homelessness in the same community.

Others

• Better Meals: Better Meals is SSSBC's meal preparation partner providing affordable meals to seniors. It is a for-profit food vendor adjacent to SSSBC's meal delivery service — comparable as a vendor in the senior nutrition support ecosystem.

Regional players

• Interior Community Services: Interior Community Services is a SHINE BC partner serving seniors in Kamloops and the BC Interior. While operating in a different region, it delivers a comparable range of senior housing navigation, social services, and wraparound supports.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/seniorsupportbc
• Facebookfacebook.com/seniorsservicessociety
• LinkedInlinkedin.com/company/seniors-services-society-of-bc

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Seniors Services Society