What Drogueria Betances does

Droguería Betances, LLC is a privately held Puerto Rican pharmaceutical wholesaler founded in 1962 and headquartered in Caguas, Puerto Rico, with roots tracing to a 1932 family pharmacy. The company distributes branded and generic pharmaceuticals, OTC medications, health and beauty products, veterinary supplies, and medical-surgical products from an 80,000+ square foot distribution center to more than 800 community pharmacies, hospitals, physicians, and veterinarians across Puerto Rico and the Caribbean, supported by 400+ employees and 24/7 delivery service.

The technology and service portfolio centers on three pillars: (1) the BStore B2B e-commerce ordering portal launched in 2022, (2) regulatory compliance infrastructure including a Controlled Substances Monitoring Program (CSMP) and Drug Supply Chain Security Act (DSCSA) support, augmented by a September 2023 reseller agreement with LSPedia for OneScan Pharmacy Pro serialization and EPCIS verification, and (3) the Quality Choice private label brand encompassing 900+ SKUs across 64 categories. Complementary service lines include the Betances Veterinary Division, a Consulting and Development Center for pharmacy owners, Category Management programs using IRI movement data, and the Dando la Milla Extra mobile health unit program conducting approximately 200 community clinics annually.

The business model is primarily transactional B2B distribution with quote-based pricing across multiple customer verticals — community pharmacies (primary), hospitals, veterinarians, and physicians — plus margin capture from the Quality Choice private label and recurring service revenue from AlignRx/Pharmacy First contracting, consulting, and regulatory support services. The company is privately owned by Raúl Rodríguez Font, CPA, who acquired it in 2007, with Juan Carlos Hernandez currently serving as President. Sales channels combine direct field sales, BStore e-commerce, veterinary telemarketing, and partner referrals through AlignRx (2,000+ pharmacy network) and Pharmacy First. In 2023 the company entered a civil settlement with the U.S. Attorney's Office for the District of Puerto Rico regarding regulatory non-compliance.

Name

Drogueria Betances

Legal name

Droguería Betances, LLC

Website

https://drogueriabetances.com

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

251–500 employees

Short description

Droguería Betances is a privately held Puerto Rican pharmaceutical wholesaler founded in 1962, distributing branded and generic drugs, OTC products, veterinary supplies, and medical-surgical products from an 80,000+ sq ft Caguas facility to 800+ pharmacies, hospitals, physicians, and veterinarians across Puerto Rico and the Caribbean.

Ownership category

akta.pro rank

Product category

Pharmaceutical Wholesale Distribution

NAICS

Drugs and Druggists' Sundries Merchant Wholesalers (4242), Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers (423450)

SIC

Wholesale-Drugs, Proprietaries & Druggists' Sundries (5122), Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)

akta.pro primary industry

Pharmacy Front-End & Sundries Distribution (Health & Wellness, Personal Care, Convenience) (CRAOAHAG)

Keywords

• Pharmaceutical distribution
• Drug wholesale
• Veterinary product supply
• Private label pharmacy
• DSCSA compliance services

Headquarters

HQ city

Caguas

HQ country

Puerto Rico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Pharmaceutical Distribution: Distribution of branded and generic pharmaceutical products, OTC medications, health and beauty products, veterinary products, and medical-surgical products to pharmacies, hospitals, physicians, and veterinarians across Puerto Rico and the Caribbean.
2. Private Label Products (Quality Choice): Private label product line offering over 900 SKUs across 64 categories including analgesics, vitamins, personal care products sold to independent pharmacies
3. Professional Services: Consulting services for pharmacy owners, AlignRx partnership services, and category management programs

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Droguería Betances is a wholesale distributor of branded and generic pharmaceutical products, OTC medications, health and beauty items, veterinary supplies, and medical-surgical products to community pharmacies, hospitals, physicians, and veterinarians across Puerto Rico and the Caribbean. The company complements distribution with the Quality Choice private label line (900+ SKUs across 64 categories), the BStore B2B e-commerce portal, regulatory compliance programs (CSMP, DSCSA), and value-added services including AlignRx pharmacy performance programs, category management consulting, and mobile community health clinics.

Product overview

Droguería Betances is a Puerto Rican pharmaceutical distribution company operating as a single unified distribution platform with multiple integrated service offerings. The core business centers on distributing brand and generic pharmaceuticals, OTC products, veterinary supplies, and medical-surgical products to over 800 community pharmacies, hospitals, physicians, and veterinarians across Puerto Rico and the Caribbean. The company's portfolio includes BStore (e-commerce ordering portal), Quality Choice (private label brand with 900+ SKUs), Betances Veterinary Division, and various support services including AlignRx partnership, mobile health clinics, consulting services, and category management. Regulatory services include CSMP monitoring for controlled substances and DSCSA compliance solutions including OneScan Pharmacy Pro resell partnership.

Differentiator

Problem solved

Functional benefit

Brands

• BStore: Online ordering portal for customers to shop pharmaceutical and health products.
• Quality Choice
• Betances Veterinary Division
• AlignRx
• Betances Consulting and Development Center
• Dando la Milla Extra por tu Salud
• Manejo de Categorías

Products and services

• Quality Choice Private Label Line Private label brand of health and personal care products including anti-colds, analgesics, vitamins, baby products, and first aid articles, with over 900 SKUs across 64 categories, manufactured to match or exceed national brand quality standards and sold to independent community pharmacies.
• BStore Online Ordering Portal B2B e-commerce platform that allows community pharmacy, hospital, physician, and veterinary customers to order pharmaceutical and health products online, providing a digital experience complementing the company's direct sales channels.
• Betances Veterinary Division Distribution of veterinary pharmaceuticals, surgical instruments, sutures, syringes, vaccines, and animal serums to veterinary clinics and animal health providers across Puerto Rico and the Caribbean, supported by an inside telemarketing sales team.
• AlignRx Pharmacy Performance Program Strategic partnership offering programs to maximize pharmacy savings, improve operational efficiency, and enhance patient service quality, including Pharmacy First reconciliation and contracting services and MAC appeals support with a reported 70% success rate in appeals submitted in less than 90 days.
• Betances Consulting and Development Center Consulting services for community pharmacy owners covering HR administration, labor relations, and administrative best practices to help independent pharmacies strengthen their business operations.
• Dando la Milla Extra por tu Salud Mobile Health Clinics Mobile health unit program offering health screening clinics and patient education in communities across Puerto Rico, conducting approximately 200 clinics annually for disease prevention and early detection.
• Category Management Program (Manejo de Categorías) Retail merchandising program using IRI movement data from Puerto Rico pharmacies to build effective planograms, improving product rotation, shelf space utilization, pricing, and merchandising for community pharmacy customers.
• Controlled Substances Monitoring Program (CSMP) Compliance program to detect, prevent, and mitigate diversion of controlled substances, including identification and reporting of suspicious orders to regulatory agencies, and the company's response to the opioid epidemic.
• OneScan Pharmacy Pro DSCSA Compliance Solution Drug Supply Chain Security Act compliance solution enabled through a reseller partnership with LSPedia, providing serialization, EPCIS data exchange, product verification, and automated exceptions management for community pharmacies.

Quantifiable outcome

• Serving 800+ community pharmacies, hospitals, physicians, and veterinarians
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• LSPediacoreTechnology or Integration · 1 September 2023Official reseller of OneScan Pharmacy Pro, the pharmacy industry's top solution for DSCSA compliance. Enables serialization, EPCIS data management, verification, and automated exceptions management for pharmacies.
• Pharmacy FirstcoreStrategic or Co-development Partner · 1 January 2010Alliance providing community pharmacies with contracting programs with medical plans and reconciliation services. Represents force of 2,000+ pharmacies for improved contract terms.
• OptisourceminorChannel Partner/ Reseller/ Distributor · 1 January 2000Purchasing group membership providing access to the largest purchasing group of generic products in the United States.
• AlignRxcoreStrategic or Co-development PartnerStrategic partnership providing community pharmacies with programs designed to maximize savings, improve operational efficiency, and enhance patient service quality. Includes Third Party Station (PSAO) for medical plan contracting and MAC appeals support.
• American Red Cross Puerto Rico ChapterminorOthersSocial responsibility partnership through vehicle donation to support biomedical services and blood distribution to hospitals.
• Susan G. Komen Puerto RicominorOthersBreast cancer awareness partnership active since 2022, supporting education, prevention, and patient/survivor support initiatives.

Scale indicators7 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Henry Schein: A large distributor of healthcare products to office-based practitioners, including dental, medical, and animal health customers. Comparable to Droguería Betances in distributing medical-surgical and veterinary products to mid-market healthcare providers, although Henry Schein operates as a broad incumbent with a much larger product catalog.
• Perrigo: A leading global private label and OTC consumer healthcare products manufacturer, including analgesics, vitamins, and personal care items. Comparable to Droguería Betances' Quality Choice private label program across categories such as cold/flu remedies, analgesics, and vitamins, though Perrigo is a manufacturer rather than a distributor.
• Cardinal Health: A top-tier U.S. pharmaceutical and medical product distributor serving pharmacies, hospitals, and ambulatory providers. Comparable to Droguería Betances as a pharmaceutical wholesaler, though it operates as a broad national incumbent with significantly larger scale and a diversified medical products business.
• McKesson: The largest pharmaceutical distributor in the United States, distributing branded, generic, and OTC products to pharmacies, hospitals, and healthcare providers nationwide, including Puerto Rico. It is a broad incumbent that competes with Droguería Betances in pharmaceutical wholesale but at vastly greater scale and with a much broader portfolio.
• Owens & Minor: A global healthcare logistics and medical products distributor focused on hospital and home health supply chains. Comparable in the medical-surgical and hospital distribution segments of Droguería Betances' business, but operating as a much broader incumbent with national and international reach.
• Cencora (formerly AmerisourceBergen): A leading global pharmaceutical distributor (including MWI Animal Health for veterinary products) and a direct competitor in branded and generic drug distribution, including community pharmacies and animal health channels that overlap with Droguería Betances' core and veterinary divisions.
• Medline Industries: A large privately held manufacturer and distributor of medical supplies serving hospitals, surgery centers, and physician offices. Comparable to Droguería Betances in the medical-surgical distribution component of its business, though at substantially larger scale and with a manufacturing orientation.

Direct peers

• ClarusONE: A joint venture between McKesson and Walmart that sources generic pharmaceuticals for independent pharmacies. Comparable to Droguería Betances' Optisource membership and AlignRx/Pharmacy First generic procurement programs that aggregate independent pharmacy purchasing power.
• MWI Animal Health (a Cencora company): A leading U.S. distributor of veterinary pharmaceuticals, instruments, vaccines, and supplies to veterinarians and animal health providers. Directly comparable to the Betances Veterinary Division in product mix (pharmaceuticals, surgical instruments, vaccines, animal serums) and customer profile.
• Patterson Companies: A value-added distributor serving dental, animal health, and rehabilitation markets across North America. Directly comparable in the animal health/veterinary distribution segment — a core business line of Droguería Betances — and adjacent in dental and medical practice distribution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/DrogueriaBetances
• LinkedInlinkedin.com/company/drogueria-betances-llc
• Instagraminstagram.com/drogueriabetances

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Drogueria Betances