PHC Parts

What PHC Parts does

PHC Parts is a UK-based specialist distributor of heating, plumbing, air conditioning, and refrigeration spare parts and equipment, founded in 1975 and headquartered in Bristol. The company operates an e-commerce storefront at phc.parts and a physical network of 14 trade counter branches spanning Bristol, Cardiff, Swansea, Weston-Super-Mare, Swindon, Exeter, Weymouth, Birmingham, Portsmouth, Doncaster, Southampton, Truro, and Newport. It holds appointed distributor status with major boiler and water heater OEMs including Worcester Bosch, Baxi Potterton, Vaillant, Glow-worm, Ideal, Vokera, Grant, ATAG, and Andrews Water Heaters, and stocks parts spanning 50+ manufacturers, including legacy models.

The product portfolio is organised across boiler spares, commercial appliance parts, solid fuel and stove parts, oil/LPG/natural gas spares, heating appliances, flue and chimney systems, domestic and HVAC controls, radiators and valves, pumps and pressurisation, hot water spares, underfloor heating, heat interface units, plumbing supplies, cooling and air conditioning, renewables (solar thermal, biomass, heat pumps, EV charging), electrical supplies, catering equipment, tools, consumables, and safety/workwear. A separate sub-brand, Firebox Stoves (fireboxstoves.co.uk), addresses the consumer solid-fuel stove market.

The business operates a transactional B2B hardware-sales model, selling individual parts and appliances at unit prices (typically a few pounds to low hundreds of pounds ex VAT) directly to heating engineers, plumbers, contractors, merchant resellers, and public sector/registered social landlord clients, with same-day trade-counter collection, own-vehicle local delivery, and next-day nationwide delivery. Revenue is generated entirely from one-time sales of physical parts and equipment, with no disclosed software, subscription, or service revenue.

Name

PHC Parts

Legal name

PHC Parts

Website

https://phc.parts

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

11–50 employees

Short description

PHC Parts is a UK B2B distributor (founded 1975, Bristol) selling heating, plumbing, air conditioning, and refrigeration spare parts and equipment through its phc.parts e-commerce site and 14 trade counter branches, serving heating engineers, plumbers, contractors, and merchants.

Ownership category

akta.pro rank

Product category

Heating, Plumbing, and HVAC Parts Distribution

NAICS

Office Equipment Merchant Wholesalers (423420)

SIC

Wholesale-Professional & Commercial Equipment & Supplies (5040), Wholesale-Durable Goods, Nec (5099)

akta.pro primary industry

Automotive, Tools & Industrial Supplies (B2B) (CRAEAEAH)

akta.pro secondary industry

Workplace/Jobsite Supplies Retail (Site Consumables, Tarps, Ropes, Chains) (CRAIADAN)

Keywords

• Heating spare parts
• Boiler replacement parts
• Plumbing supplies
• HVAC controls
• Trade parts distribution

Headquarters

HQ city

Bristol

HQ country

United Kingdom

HQ region

Europe

Offices15 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Parts Sales: PHC Parts generates revenue through the sale of heating, plumbing, cooling, electrical, catering equipment parts and tools. The business operates as a B2B parts distributor selling replacement components to heating engineers, plumbers, contractors, and tradespeople. Revenue comes from one-time transactional sales of physical parts and equipment.

Pricing tiers

Distribution channels3 records

Marketing channels2 records

Core offering

PHC Parts is an online and physical distributor of heating, plumbing, air conditioning, refrigeration, electrical, catering equipment parts, tools, and consumables for the UK trade. The company stocks genuine OEM spares from 50+ boiler manufacturers and supplies both domestic and commercial replacement components via its e-commerce platform and 14 UK trade counters. Revenue is generated through transactional unit-priced sales of physical parts to heating engineers, plumbers, contractors, housing associations, and merchants.

Product overview

PHC Parts is a specialist supplier of heating equipment and replacement parts operating throughout the UK. The company offers a comprehensive portfolio organized across multiple product categories: Boiler Spare Parts (including parts for Baxi, Glow-worm, Ideal, Vaillant, Worcester Bosch, and many other manufacturers), Commercial Appliance Parts (for Atag, Andrews Water Heaters, Broag, Hamworthy, and commercial boilers), Solid Fuel & Stove Parts (Charnwood, Parkray, Morso, Esse), Oil/LPG/Natural Gas Spares, Heating Appliances, Commercial Appliances, Flue & Chimney Systems, Domestic Heating Controls (including EPH Controls with SMART thermostats), Radiators & Valves, HVAC Controls, Pumps & Pressurisation, Hot Water Spares, Underfloor Heating, Heat Interface Units, Plumbing Supplies, Cooling & Air Conditioning, Renewables (solar thermal, heat pumps, EV charging), Electrical Supplies, Catering Equipment, Tools, Consumables, and Safety & Workwear. PHC Parts stocks thousands of parts across multiple UK branches with same/next day delivery capability, serving as a one-stop shop for heating engineers, plumbers, and contractors.

Differentiator

Problem solved

Functional benefit

Brands

• Firebox Stoves: Referenced as a related website link on PHC Parts homepage (fireboxstoves.co.uk), appears to be a separate stove-focused brand.

Products and services

• Boiler Spare Parts Replacement parts for central heating boilers including combi boilers, system boilers, and heat only boilers from leading manufacturers such as Worcester Bosch, Baxi, Vaillant, Glow-worm, and Ideal. Targeted at heating engineers, service contractors, and maintenance teams.
• Commercial Appliance Parts Parts for commercial and industrial heating appliances including gas and oil boilers, burners, warm air heaters, water heaters, and radiant heating systems. Serves facility maintenance teams, HVAC contractors, and commercial heating service providers.
• Solid Fuel & Stove Parts Parts for wood burners, multifuel stoves, and solid fuel fires including replacement baffles, rope seals, ashpans, firebricks, and stove glass. Targeted at solid fuel stove installers and service engineers.
• Oil, LPG & Natural Gas Spares Spares for oil, LPG, and natural gas heating systems including gas proving equipment, detection systems, interlock systems, oil nozzles, replacement burners, and control boxes. Serves commercial heating engineers and industrial gas fitters.
• Heating Appliances Complete heating appliances including fires and surrounds, water heaters, boilers, commercial boilers, and fan convectors for domestic and light commercial installation.
• Flue & Chimney Systems Complete flue and chimney systems including flexible flue liner, twin wall flue systems, single wall systems, chimney cowls, and flue terminals for installers of domestic and commercial heating appliances.
• Domestic Heating Controls Controls for domestic heating systems including SMART heating controls, thermostats, and programmers from Danfoss, Drayton, Honeywell, and Neomitis for installers and homeowners.
• Radiators & Valves Radiators, radiator valves, and associated fittings, spares, and accessories for central heating systems, available to installers and contractors.
• HVAC Controls Heating, ventilation, and air conditioning controls including solenoid valves from Alcon, Asco, Belimo, and Black Teknigas for commercial HVAC service and installation.
• Pumps & Pressurisation Central heating pumps, pump heads and spares, expansion vessels, boiler condensate pumps, and pressurisation equipment for installers and maintenance contractors.
• Hot Water Spares Spares for hot water cylinders including immersion heaters, pressure relief valves, inlet control valves, and water heater components.
• Underfloor Heating Underfloor heating systems and spare parts for both residential and commercial applications.
• Heat Interface Units (HIU) Heat interface units and associated spares for district heating systems serving communal and district heating developments.
• Plumbing Supplies Comprehensive plumbing supplies including copper tube, fittings, brassware, plastic pipe, water meters, taps, wastes, and bathroom/kitchen products for plumbers and heating installers.
• Cooling & Air Conditioning Air conditioning equipment, condensate pumps, pipework and fittings, line components, refrigerants, compressors, and AC&R tools for refrigeration and air conditioning engineers.
• Renewables Renewable energy products including solar thermal components, biomass and solid fuel systems, EV charging equipment, heat pumps, and thermal storage cylinders.
• Electrical Supplies Electrical products including cable, circuit protection, wiring accessories, lighting, ventilation, fire and security systems, and test equipment for trade installers.
• Catering Equipment Commercial and domestic catering equipment parts including gas cooker hoses, oven and hob spares, commercial catering appliances, and laundry equipment for catering engineers and facility maintenance teams.
• Tools Professional tools including test equipment, power tools, hand tools, plumbing and heating tools, refrigeration tools, and tool storage for trade professionals.
• Consumables Consumable products including PPE and safety equipment, water treatment, installation products, cleaning supplies, fixings, and adhesives for trade installers and contractors.
• ATAG Heating Appliances and Spares High efficiency heating appliances including boilers and hot water cylinders for residential and commercial applications, supplied under the ATAG brand portfolio. Targeted at heating installers and specifiers.
• Andrews Water Heaters Spares Commercial water heaters including oil and gas fired storage water heaters and condensing water heaters under the Andrews Water Heaters brand (part of Baxi Group). Serves commercial facility maintenance and specifiers.
• EPH Controls Heating Controls Programmable room thermostats, WiFi thermostats, and RF programmable thermostats for boiler control supplied under the EPH Controls brand.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves1 record

Expansion highlights4 records

Direct peers

• City Plumbing Supplies: The UK's largest specialist plumbing, heating, and bathroom merchant with a national branch network serving trade installers. Directly comparable to PHC Parts given the overlapping B2B trade counter model, branch density, and shared customer base of heating engineers and plumbers.
• Plumbase: UK national plumbing and heating merchant operating a network of trade-only branches. Closely comparable to PHC Parts in product breadth (boiler spares, plumbing, heating controls) and target customer (professional trades), making it a direct UK specialist competitor.
• PlumbNation: Online UK plumbing and heating parts retailer specialising in boilers, radiators, valves, and spares with next-day delivery. Comparable to PHC Parts in product focus and target audience, but operates purely online with no trade-counter footprint, making it a digital-first specialist peer.
• Trade Radiators: UK online specialist in radiators, valves, and heating spares serving both trade and retail customers. Comparable as a direct peer in heating-focused spare parts, though narrower than PHC Parts' full heating/plumbing/HVAC portfolio and online-only.

Broad incumbents

• Travis Perkins plc: Largest UK builders' merchant group with a dedicated plumbing and heating division serving trade customers across multiple product categories. Comparable as a broad incumbent with overlapping B2B trade counter channels and significant scale advantages versus PHC Parts.
• Screwfix: UK's largest trade catalogue and online retailer with ~800+ branches covering plumbing, heating, electrical, tools, and workwear. Comparable as a broad incumbent offering trade-counter convenience plus e-commerce at scale; overlaps with PHC Parts on tools, workwear, and plumbing/heating consumables.
• Toolstation: UK trade tools, hardware, and accessories retailer with national branch network and e-commerce. Comparable to PHC Parts as a broad trade retailer supplying tools, fixings, and consumables to professional tradespeople, though with a much wider non-heating focus.

Emerging players

• Heatable: UK digital-first boiler installation, finance, and service company with a parts/accessory shop. Comparable as an emerging heating-focused player intersecting with PHC Parts' core boiler-and-controls product set, though primarily an installation business rather than a parts distributor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/PHCParts
• Facebookfacebook.com/pages/PHC-Parts/1611846245727293
• LinkedInlinkedin.com/company/phc.parts

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PHC Parts