The CLM
The CLM is a professional membership organization serving over 50,000 claims and litigation management professionals with industry-recognized designations, educational programs, publications, and networking events since 2007.
- Company typePrivate
- Founded2007
- HeadquartersPlantation, United States
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What The CLM does
The CLM (Claims and Litigation Management Alliance) is a professional membership organization founded in 2007 and headquartered in Plantation, Florida, serving over 50,000 claims and litigation management professionals across the United States. It provides educational programs (Claims College, Litigation Management Institute, webinars, e-courses), industry-recognized designations (CCP, ACP, CLMP), two publications (CLM Magazine monthly; Construction Claims Magazine seasonally), and operational tools including CLM Tracker for adjuster license management. The organization is affiliated with The Institutes, a leading insurance education entity, and partners with CEU for discounted continuing education course access.
The CLM operates a hybrid community-led, event-driven go-to-market model anchored by 16 special-interest communities and local chapters that drive acquisition and retention. Its primary customer segments are Insurance Professionals and Service Providers (free membership), Outside Counsel attorneys (paid tiered memberships from $599 to $2,999 annually based on firm size), and Corporate Fellows (enterprise insurance carriers, corporations, and TPAs that receive bundled team-wide training, conference access, and one free LMI registration valued at $3,449). Revenue is generated through Outside Counsel membership dues, paid event registrations (Claims College $749-$1,450, LMI $2,499-$3,499), publication advertising, and partnership-derived CE course access. The Universal Claims Certification (UCC) program is scheduled for termination as of 12/31/2026, signaling a narrowing of the product portfolio toward core designations and events.
The organization is privately held as a standalone association with 51-100 employees, no disclosed parent company, and no funding rounds. It reports a global footprint claim without explicit international operations, with major 2026 events scheduled in Baltimore and Chicago and Construction Claims Magazine distributed to 6,000+ construction-claims professionals.
The CLM firmographics
Firmographics- Name
- The CLM
- Legal name
- Claims and Litigation Management Alliance
- Website
- https://theclm.org
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- The CLM is a professional membership organization serving over 50,000 claims and litigation management professionals with industry-recognized designations, educational programs, publications, and networking events since 2007.
- Ownership category
- akta.pro rank
Where The CLM is headquartered
LocationHeadquarters
- HQ city
- Plantation
- HQ country
- United States
- HQ region
- North America
Markets served
The CLM business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
Revenue model
- Membership Dues: Annual membership fees from Outside Counsel attorneys (Individual: $599, Small Firm: $999, Medium Firm: $1,599, Large Firm: $2,999). Insurance Professional and Service Provider memberships are free. Corporate Fellow pricing is contact-based.
- Event Registration Fees: Revenue from Claims College ($749-$1,450 per person), Litigation Management Institute ($2,499-$3,499 per person), Construction Conference, and other specialty conferences. CE/CLE credits provided upon completion.
- Publications and Content: Award-winning CLM Magazine (published monthly) and Construction Claims Magazine (seasonally) provided free to members. Subscription and advertising revenue generated through publications.
- E-Course and CE Program Access: 25% discount partnership with CEU for unlimited CE course access ($51.75/year). Additional revenue from 25% discount on CEU Unlimited Course Access Program.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Annual | Insurance Professional Membership - Free |
| Subscription | Annual | Outside Counsel Individual Membership - $599/year |
| Subscription | Annual | Outside Counsel Small Firm Membership - $999/year |
| Subscription | Annual | Outside Counsel Medium Firm Membership - $1,599/year |
| Subscription | Annual | Outside Counsel Large Firm Membership - $2,999/year |
| Unit Pricing | Pay-as-you-go | Claims College 2026 - $749-$849 (Fellows) / $1,099-$1,450 (Members) |
| Unit Pricing | Pay-as-you-go | Litigation Management Institute 2026 - $2,499-$3,499 (Fellows/Members) |
| Subscription | Annual | CEU Unlimited Course Access - $51.75/year (25% discount) |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
The CLM product offering
Product offeringCore offering
The CLM is a professional membership organization serving claims and litigation management professionals. It delivers industry-recognized designations (CCP, ACP, CLMP) through educational programs such as Claims College and the Litigation Management Institute, publishes award-winning trade magazines, hosts major conferences and local chapter events, and offers tools such as CLM Tracker for adjuster license management. Membership tiers include free Insurance Professional and Service Provider categories, paid Outside Counsel memberships, and enterprise Corporate Fellow programs for carriers, corporations, and TPAs.
Product overview
The CLM is a professional membership organization offering a unified portfolio of educational programs, publications, and networking services for claims and litigation management professionals. The core offerings include Claims College (providing CCP and ACP designations through specialty schools), the Litigation Management Institute (offering the CLMP designation), CLM Magazine and Construction Claims Magazine (award-winning publications), CLM Tracker (adjuster license management tool), webinars, E-courses, Local Chapter Events, and the Annual Conference. The organization also operates the Corporate Fellow Program for institutional members. Products are delivered through in-person events, online platforms, and print/digital publications.
Differentiator
Problem solved
Functional benefit
Brands
- CLM Magazine: Award-winning flagship publication addressing trends, topics of interest, and industry challenges for claims and litigation management professionals. Published monthly.
- Construction Claims
- Claims College
- Litigation Management Institute (LMI)
- CLM Tracker
- Universal Claims Certification (UCC)
Products and services
- Claims College
- Litigation Management Institute (LMI)
- CLM Magazine
- Construction Claims Magazine
- CLM Tracker
- E-Courses
- Webinars
- Local Chapter Events
- Annual Conference
- Corporate Fellow Program
Quantifiable outcome
- 50,000+ professionals in growing membership
- +3 more outcomes
Companies that use The CLM
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles4 records
The CLM technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
The CLM partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- The InstitutescoreCLM is affiliated with The Institutes, a sister company providing insurance education. This partnership enables CLM to offer CEU courses at a 25% discount to members through The Institutes' platform. The Institutes is also referenced for digital badge verification via Credly.
- CEU (powered by The Institutes)corePartnership to offer 25% discount on CEU's Unlimited CE Course Access for CLM members. Members pay $51.75/year for unlimited online insurance continuing education courses. Integration through The Institutes platform.
- Tyson & MendesminorDiamond sponsor for Claims College 2026. Full-service insurance defense and coverage law firm providing sponsor support for CLM events and programs.
- Colodny FassminorEmerald sponsor for Claims College 2026. Law firm specializing in insurance defense and coverage matters.
- Expert InstituteminorEmerald sponsor for Claims College 2026. Expert witness referral and litigation support services provider.
- OntellusminorEmerald sponsor for Claims College 2026. Litigation support and discovery services provider.
- ParagonminorEmerald sponsor for Claims College 2026. Arbitration and dispute resolution services.
- Ringler AssociatesminorEmerald sponsor for Claims College 2026. Structured settlement and annuity services provider.
- The Records CompanyminorEmerald sponsor for Claims College 2026. Records management and litigation support services.
- ChubbcoreCorporate Fellow member organization. Employees receive unlimited free Claims College registration, 50% Annual Conference discount, free in-person conference registrations, and one free LMI per year.
- Gallagher BassettcoreCorporate Fellow member organization. Third-party administrator benefiting from team-wide professional development through CLM programs.
- Liberty Mutual InsurancecoreCorporate Fellow member organization. Insurance carrier utilizing CLM training and professional development resources for claims team.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
The CLM competitors and assessment
Company assessmentDirect peers
- RIMS (Risk and Insurance Management Society): RIMS is a global membership association for risk professionals with similar offerings—annual conferences, education, designations (CRM), publications, and local chapters. It serves an adjacent insurance industry audience with the same professional association business model.
- CPCU Society: CPCU Society is an insurance professionals' community supporting Chartered Property Casualty Underwriter designation holders. It mirrors CLM's model of combining designations, networking, education, publications, and chapters for an overlapping insurance professional audience.
- DRI (Defense Research Institute): DRI is the leading membership organization for defense lawyers and in-house counsel, with comparable offerings in CLE education, annual conferences, publications, and practice-specific communities. Its audience overlaps heavily with CLM's Outside Counsel segment.
- International Claims Association (ICA): ICA is a long-standing professional association for insurance claims professionals worldwide. It directly overlaps CLM's primary member base and offers education, conferences, and resources in the claims management space.
- NAIFA (National Association of Insurance and Financial Advisors): NAIFA is a professional association serving insurance and financial advisors with membership, advocacy, education, and conferences. It shares CLM's membership-based professional development model across a broader insurance distribution audience.
- IASA (Insurance Accounting & Systems Association): IASA is an insurance industry association focused on finance, accounting, and technology professionals. It uses a similar model of education, conferences, designations, and chapters, serving a complementary insurance industry vertical.
Broad incumbents
- The Institutes: The Institutes is CLM's affiliated insurance education organization and a broader incumbent in insurance designations (e.g., CPCU, ARM). It offers overlapping education and credentialing capabilities but across a wider insurance curriculum beyond claims and litigation.
- Property Casualty Insurers Association of America (PCI): PCI is a broad trade association representing P&C insurers with advocacy, research, and industry events. While more policy-focused than CLM, it represents carriers and TPAs from the same buyer pool CLM serves through Corporate Fellows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
The CLM social profiles
Digital presenceThe CLM financial estimates
Financial estimateRevenue estimate
Valuation estimate
The CLM leadership team
Management profileNumber of profiles
The CLM funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The CLM M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The CLM
What does The CLM do?
The CLM is a professional membership organization serving claims and litigation management professionals. It delivers industry-recognized designations (CCP, ACP, CLMP) through educational programs such as Claims College and the Litigation Management Institute, publishes award-winning trade magazines, hosts major conferences and local chapter events, and offers tools such as CLM Tracker for adjuster license management. Membership tiers include free Insurance Professional and Service Provider categories, paid Outside Counsel memberships, and enterprise Corporate Fellow programs for carriers, corporations, and TPAs.
Is The CLM a public or private company?
The CLM is a private company. It is classified as unknown and is currently operating.
When was The CLM founded?
The CLM was founded in 2007. It employs 51 to 100 people.
Where is The CLM based?
The CLM is headquartered in Plantation, United States, in the North America region.
How does The CLM make money?
Four revenue lines are on record. Membership Dues are the primary driver. The others are event Registration Fees, publications and Content and E-Course and CE Program Access.
Who are The CLM's main competitors?
Direct peers on record are RIMS (Risk and Insurance Management Society), CPCU Society, DRI (Defense Research Institute), International Claims Association (ICA), NAIFA (National Association of Insurance and Financial Advisors) and IASA (Insurance Accounting & Systems Association). Broad incumbents are The Institutes and Property Casualty Insurers Association of America (PCI).
Does The CLM have an API?
No public API is recorded for The CLM.