West Valley Medical Center

What West Valley Medical Center does

West Valley Medical Center is a 150-bed acute care hospital located at 1717 Arlington Avenue in Caldwell, Idaho, operating as a wholly-owned facility of HCA Healthcare, Inc. (NYSE: HCA) within the Mountain Division since 1975. The hospital serves Canyon County and the broader Treasure Valley region, delivering inpatient admissions (4,500+ annually), outpatient visits (44,000+), emergency room visits (35,000+), and surgeries (3,600+) through a fee-for-service model billed to insurance, Medicare/Medicaid, and self-pay patients. It holds state designations as a Level II Stroke Center and Level III Trauma Center under the Idaho Time Sensitive Emergency System, accreditation as a Chest Pain Center by the American College of Cardiology, and a CMS 5-star overall quality rating, with an 'A' Leapfrog Hospital Safety Grade.

Service lines span oncology (chemotherapy, radiation, surgical), orthopedic and spine care (including robotic-assisted surgery and the Ortho and Spine Ethos pre-surgical education program), women's care with 3D mammography, emergency and trauma care, advanced imaging (CT, MRI, GE Discovery 630 nuclear medicine suite, interventional radiology), inpatient physical rehabilitation, mental health and wellness, and a Level III NICU. Patient-facing digital infrastructure consists of the MyHealthONE web portal and mobile app, providing health record access, appointment scheduling, bill pay, and pre-registration. The hospital operates within a hub-and-spoke footprint: the main Caldwell campus is supported by 36 specialist and primary care offices within walking distance, plus West Valley Medical Group off-site clinics in Nampa and Wilder.

Revenue is generated through diversified fee-for-service billing, supplemented by formal charity care (100% discount for patients at 0-200% Federal Poverty Level), partial financial assistance (201-400% FPL with balances over $1,500), and uninsured discounts calibrated to managed care rates. Growth has been operational rather than acquisitive, with capital deployment since 2011 directed at the Idaho Surgery Center integration (2011), NICU (2017), cardiac electrophysiology lab expansion (2014, refreshed 2024), surgery department expansion (2015), interventional radiology suite (2021), and interior refresh (2023). The hospital is led by a facility-level executive team (CFO Jared Rucks, CNO Angie Merrell, CMO Dr. Richard Augustus, VP HR Marissa O'Brien) operating under the recently refreshed Mountain Division leadership installed across 2024-2026.

Name

West Valley Medical Center

Legal name

West Valley Medical Center

Website

https://westvalleymedctr.com

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

251–500 employees

Short description

West Valley Medical Center is a 150-bed acute care hospital in Caldwell, Idaho, owned by HCA Healthcare since 1975, serving Canyon County and the Treasure Valley with emergency, trauma, oncology, robotic surgery, and advanced imaging services.

Ownership category

akta.pro rank

Product category

Acute Care Hospital

NAICS

Outpatient Care Centers (6214), Diagnostic Imaging Centers (621512), Other Outpatient Care Centers (62149), Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Trauma Centers & Level I–IV Trauma Hospitals (HLAFAAAK)

akta.pro secondary industries

Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA), Ambulatory Oncology Centers (Outpatient Chemo/Radiation) (HLAFABAI)

Keywords

• Acute care hospital
• Emergency medical services
• Robotic surgery
• Oncology care
• Diagnostic imaging

Headquarters

HQ city

Caldwell

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Others, Marketing or Sales, Infrastructure

Revenue model

1. Patient Care Services: Acute care hospital providing inpatient admissions (4,500+ annually), outpatient visits (44,000+), emergency room visits (35,000+), and surgeries (3,600+). Revenue generated through fee-for-service model with insurance billing, Medicare/Medicaid, and self-pay patients.
2. Financial Assistance Programs: Charity care for patients at 0-200% Federal Poverty Level (100% discount), partial charity for 201-400% FPL with balances over $1,500, and uninsured discounts similar to managed care rates.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

West Valley Medical Center is a 150-bed acute care hospital in Caldwell, Idaho that delivers comprehensive inpatient, outpatient, emergency, surgical, and diagnostic healthcare services to residents of Canyon County and the Treasure Valley region. The hospital provides 4,500+ inpatient admissions, 44,000+ outpatient visits, 35,000+ emergency room visits, and 3,600+ surgeries annually across specialties including oncology, cardiology, orthopedics, spine care, women's health, mental health, and emergency/trauma care, with advanced capabilities such as robotic surgery, 3D mammography, nuclear medicine, and a Level II Stroke / Level III Trauma Center designation.

Product overview

West Valley Medical Center is a 150-bed acute care hospital in Caldwell, Idaho, offering a comprehensive portfolio of medical services. The hospital operates as part of the HCA Healthcare Mountain Division network. Its core digital offerings include the MyHealthONE patient portal and mobile app, which provide unified access to health records, billing, appointment scheduling, and pre-registration. Medical service lines span oncology (chemotherapy, radiation, surgery), robotic surgery, spine care with the Ortho and Spine Ethos program, women's care with 3D mammography, 24/7 emergency/trauma care, and advanced diagnostic imaging (CT, MRI, nuclear medicine). Patient education is delivered through on-demand video seminars.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Care 24/7 emergency services covering trauma, chest pain, stroke, and pediatric emergencies at a state-designated Level II Stroke Center, Level III Trauma Center, and Accredited Chest Pain Center.

Quantifiable outcome

• 44,000+ outpatient visits annually
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• Saint Alphonsus Regional Medical CentercoreStrategic or Co-development Partner · 1 January 2000Partnership established in 2000 to open the Caldwell Cancer Center, providing comprehensive cancer care services to the community. Additional stroke partnership formed in 2011 between West Valley and Saint Alphonsus for enhanced stroke care coordination.
• Caldwell Night Rodeo (CNR)coreStrategic or Co-development PartnerCNR partners with West Valley Medical Center for the CNR Strong cancer screening program. The Caldwell Night Rodeo raises funds through its annual CNR Strong Night event to provide cancer screenings for uninsured, underinsured, or underserved community members at West Valley Medical Center.
• HCA HealthcarecoreOthersWest Valley Medical Center is part of the HCA Healthcare system, acquired in 1975. The hospital operates within the Mountain Division of HCA Healthcare, gaining access to network-wide best practices, data insights from 43 million annual patient interactions, and support from approximately 10,000 colleagues across Alaska, Idaho, and Utah.

Scale indicators10 records

Recent moves15 records

Expansion highlights4 records

Direct peers

• Alaska Regional Hospital: HCA Mountain Division sister facility in Anchorage serving as the division's Alaska anchor; comparable scale and acute care service mix. Useful system-level comparable.
• Lone Peak Hospital: HCA Mountain Division sister facility in Draper, Utah; comparable community acute care hospital within the same division. Useful benchmark for divisional capital allocation and operating performance.
• Eastern Idaho Regional Medical Center: HCA Healthcare sister facility within the same Mountain Division; comparable mid-size acute care community hospital model with similar services, payor mix, and operational structure. Most direct system-level comparable.
• St. Alphonsus Medical Center - Nampa: Saint Alphonsus system hospital in Nampa directly competing with West Valley's off-site Nampa clinic and overlapping emergency/outpatient service area in Canyon County.
• Ogden Regional Medical Center: HCA Mountain Division sister facility operating as a mid-size acute care community hospital in Utah with trauma, cardiac, and orthopedic service lines — directly comparable operating model and scale.
• St. Luke's Boise Medical Center: Boise-based flagship of St. Luke's Health System, a regional competitor that draws higher-acuity patients from Canyon County. Comparable acute care, trauma, and specialty services at greater scale.
• Saint Alphonsus Regional Medical Center: Boise-based tertiary hospital system that directly competes with West Valley across Canyon County service lines and is simultaneously a partner for cancer and stroke care. Same acute care, trauma, and specialty footprint, larger scale.
• Timpanogos Regional Hospital: HCA Mountain Division sister facility in Orem, Utah; comparable community acute care hospital with similar service line mix including orthopedics, women's care, and emergency.
• St. Luke's Nampa Medical Center: Nampa-based community hospital within St. Luke's Health System that competes with West Valley for patients in adjacent Nampa/Canyon County service areas across emergency, outpatient, and acute care.

Regional players

• Treasure Valley Hospital: Boise-based physician-owned hospital that competes for outpatient surgery and orthopedic cases from Canyon County patients; smaller specialty footprint but overlapping elective surgery market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/WestValleyMed
• YouTubeyoutube.com/user/WestValleyMedCtr
• Facebookfacebook.com/westvalleymedctr
• LinkedInlinkedin.com/company/west-valley-medical-center
• Instagraminstagram.com/westvalleymed

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about West Valley Medical Center