Multitel

Name

Multitel

Legal name

Multitel Inc.

Website

https://multitel.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Remote Infrastructure Monitoring Equipment

NAICS

Other Measuring and Controlling Device Manufacturing (334519), Instrument Manufacturing for Measuring and Testing Electricity and Electrical Signals (334515)

SIC

Industrial Instruments For Measurement, Display, And Control (3823), Instruments For Meas & Testing Of Electricity & Elec Signals (3825)

akta.pro primary industry

Site Security, Monitoring & Remote Operations (NOC/IoT) (HDAIAKAH)

akta.pro secondary industry

Condition Monitoring Sensors & IoT (online/offline monitoring, edge devices) (EUADAJAD)

Keywords

• Remote telemetry units
• Network monitoring software
• Battery lifecycle management
• Infrastructure monitoring solutions
• Protocol conversion hardware

Headquarters

HQ city

Quebec

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Hardware Sales - Remote Telemetry Units: Sale of proprietary RTU hardware including FUSION, iO mini, iO Gateway, iO Supervisor, and FCCP monitoring devices. Hardware sales constitute primary revenue stream with products deployed across 44,000+ sites.
2. Network Management Software Licenses: FIRMSuite software licensing for network management, battery management, and asset monitoring. Provides centralized data collection, analytics, and compliance reporting capabilities.
3. Professional Services: Technical assistance, training, system integration, and service support services offered through professional services division.

Go-to-market motion2 records

Distribution channels6 records

Marketing channels4 records

Core offering

Multitel designs and manufactures remote monitoring hardware and software for critical infrastructure. Its core offerings include Remote Telemetry Units (RTUs) such as FUSION and the iO Platform family (iO mini, iO Gateway, iO Supervisor), network monitoring platforms (Atlas, FIRMSuite), and specialized battery monitoring devices (FCCP, FCCP Box). These products deliver real-time visibility into power, cooling, and environmental infrastructure for telecom operators, power utilities, data centers, and railway operators.

Product overview

Multitel provides a comprehensive suite of remote monitoring solutions for telecom, power utility, data center, railway, and CATV operators. The product portfolio is organized around a core platform-and-module architecture. At the center is the FUSION Remote Telemetry Unit (RTU) — an all-in-one hybrid I/O device for power and environment monitoring — paired with the Atlas network monitoring and analytics platform for centralized data aggregation, and FIRMSuite network management software for capacity planning, asset management, and battery lifecycle tracking. The iO Platform family delivers modular remote monitoring and secure remote access: iO mini serves outdoor plant (OSP) cabinets, iO Gateway handles inside plant (ISP) protocol conversion between Modbus and SNMP for data centers and telecom facilities, and iO Supervisor provides a fully integrated RTU and control unit. Specialized monitoring is handled by the FCCP float current monitoring probe (with 1mA resolution for battery health, thermal runaway prevention, and open circuit detection) and the FCCP Box for open circuit and low voltage detection. An expansion module (SMX-mini) rounds out the platform's scalability. Together, these products enable network-wide visibility, proactive maintenance, and real-time alerting across distributed critical infrastructure sites.

Differentiator

Problem solved

Functional benefit

Products and services

• FUSION Remote Telemetry Unit All-in-one remote telemetry unit (RTU) with hybrid I/O channels, SNMP and Modbus protocol support, building automation functions, protocol conversion, and edge computing for power and cooling infrastructure monitoring in telecom, utility, data center, and railway environments. Supports up to 2,400 binary inputs and 80,000+ event records.
• Atlas Network Monitoring and Asset Data Analytics Platform Network monitoring platform providing real-time visibility, telemetry centralization, and reporting for power, cooling, and network infrastructure across distributed sites.
• FIRMSuite Network Management Software Network management software for capacity planning, asset management, battery maintenance tracking, and DC power monitoring across enterprise networks, supporting NERC PRC-005-6 compliance.
• iO mini OSP Remote Monitoring Device Compact Outside Plant (OSP) remote monitoring device providing secure remote access, protocol conversion, IP address management, and SNMP trap enrichment for telecom and utility outdoor cabinet deployments.
• iO Gateway ISP Remote Monitoring Gateway Inside Plant (ISP) remote monitoring gateway with dual Ethernet and serial ports, converting Modbus RTU/TCP to SNMP v1/v2c/v3 with LDAP authentication, IP address management, and lithium battery integration for data center and telecom facility deployments.
• iO Supervisor All-in-One Remote Telemetry and Control Unit All-in-one remote telemetry and control unit combining RTU functionality with secure remote access, protocol conversion, and SNMP management for comprehensive site monitoring.
• FCCP Float Current Monitoring Probe Float current monitoring probe using patented digital measurement and filtering technology to measure DC charge current from 0–5A with 1mA resolution, enabling thermal runaway prevention, open circuit detection, and state of charge determination for lead-acid and lithium-ion batteries.
• FCCP Box Open Circuit and Low Voltage Detection Device Open circuit and low voltage detection device for battery string monitoring, providing early warning of battery string failures in telecom and utility DC power systems.
• SMX-mini Expansion Module Expansion card module for scalable remote cabinet control, extending the monitoring and control capabilities of iO Platform devices.
• Professional Services Technical assistance, training, system integration, and service support for Multitel products and customer deployments.

Quantifiable outcome

• Up to 30% reduction in annual battery CapEx and OpEx budgets through standardized data collection and prioritization
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration41 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core, regional and minor.

• Duke EnergycoreStrategic or Co-development Partner · 28 May 2026Duke Energy Senior IT Analyst Joshua Kipp and Multitel Account Manager Anthony Delwaide are co-presenting at UTC 2026 Technology Conference on unified asset management and infrastructure monitoring frameworks for utilities sector.
• ConcentricregionalChannel Partner/ Reseller/ DistributorAuthorized Value-Added Reseller for Multitel products covering the states of California, Oregon and Washington.
• DC Power SpecialistregionalChannel Partner/ Reseller/ DistributorAuthorized Value-Added Reseller for Multitel power monitoring products.
• MEI TelecomregionalChannel Partner/ Reseller/ DistributorAuthorized Value-Added Reseller for Mexico and Latin America region.
• BatronixregionalChannel Partner/ Reseller/ DistributorAuthorized Value-Added Reseller for Mexico and Latin America region.
• SPMIminorChannel Partner/ Reseller/ DistributorAuthorized Value-Added Reseller partner.
• Solara TechminorChannel Partner/ Reseller/ DistributorAuthorized Value-Added Reseller partner for solar/renewable energy sector coverage.
• testworXminorChannel Partner/ Reseller/ DistributorAuthorized Value-Added Reseller partner.
• PayPalminorOthersPayment processing partner used for e-commerce transactions. Multitel does not collect payment data directly.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Schneider Electric: Schneider Electric offers EcoStruxure, a comprehensive power monitoring and building management platform for utilities, data centers, and industrial customers. Comparable as a broad incumbent with overlapping capabilities in power monitoring and protocol-based telemetry.
• ABB: ABB provides industrial automation, substation monitoring, and grid reliability solutions (including RTU product lines) to utilities and process industries. Comparable as a broad incumbent with substantial substation and power T&D monitoring overlap.
• Vertiv: Vertiv is a major global provider of critical digital infrastructure including power, cooling, and IT systems for data centers and telecom, with monitoring capabilities via its Trellis/Environet platforms. Comparable as a broad incumbent that overlaps Multitel's monitoring niche while serving much larger power and cooling portfolios.
• Schweitzer Engineering Laboratories (SEL): SEL designs and manufactures protective relays, automation controllers, and asset monitoring products for electric power utilities worldwide. Comparable as a broad incumbent serving the utility T&D segment with overlapping monitoring and RTU capabilities.
• Eaton: Eaton provides power management solutions including UPS systems and Brightlayer monitoring platforms for data centers and industrial customers. Comparable as a broad incumbent bundling monitoring with power infrastructure offerings.

Emerging players

• Doble Engineering: Doble Engineering provides diagnostic testing, monitoring, and analytics for electric utility assets including transformers and protection systems. Comparable as a specialist in substation and utility asset monitoring with overlap in condition monitoring sensor applications.

Direct peers

• AKCP: AKCP specializes in sensor-based remote monitoring (temperature, humidity, power, security) for data centers and telecom rooms. Directly comparable to Multitel's rack inlet temperature and environmental monitoring offerings.
• Asentria: Asentria produces remote site monitoring and telemetry hardware for telecom, utility, and industrial customers. Directly comparable to Multitel's iO Platform family in providing OSP/ISP monitoring with protocol conversion and SNMP-based NOC integration.
• DPS Telecom: DPS Telecom manufactures remote telemetry units and alarm monitoring systems (NetGuardian RTUs) targeted at telecom, utility, and transportation customers. Directly comparable to Multitel in serving telecom site monitoring use cases with RTU hardware and NOC integration.
• RLE Technologies: RLE Technologies manufactures environmental monitoring and leak detection systems for data centers, telecom facilities, and critical infrastructure. Directly comparable to Multitel's environmental monitoring solutions for distributed critical sites.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@MultitelCa
• Facebookfacebook.com/multitel.inc
• LinkedInlinkedin.com/company/multitel-inc
• Xx.com/multitel_inc

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Multitel