Voxel Factory

What Voxel Factory does

Voxel Factory is a Canadian authorized value-added reseller and certified service provider for professional 3D printing equipment, headquartered in St-Hubert (Longueuil), Quebec, with a nationwide e-commerce storefront and (as of February 2024) a single physical retail showroom following the closure of its Vancouver location. The company distributes FFF/FDM systems from Prusa Research, Ultimaker, Bambu Lab, and Makerbot; SLA systems from Formlabs (Form 2/3/4 series); SLS systems from Formlabs (Fuse 1+) and Sinterit; and complementary equipment such as Mayku vacuum forming. It complements hardware resale with a multi-brand consumables catalog spanning Prusament, Polymaker, Fiberon, Bambu Lab, Ultimaker, and Formlabs resins, plus the in-house Materio3D filament brand manufactured on a co-located extrusion line at the St-Hubert store.

The business operates a hybrid GTM: a Shopify-driven e-commerce site serving Canadian SMBs, consumers, and hobbyists; a physical showroom with live demonstration units (Ultimaker S5, Formlabs Form 3, Sinterit Lisa, Prusa i3 MK3S) for mid-market buyers; and direct enterprise sales for industrial deployments in aerospace (Bombardier, Bell Helicopter, Héroux Devtek), defense (Canadian Army, National Defense, Thales Group), entertainment (Cirque du Soleil), and education (McGill University, libraries, makerspaces). Pricing ranges from $939 entry-level DIY kits to $20,000+ industrial systems, with free shipping above $200 and same-day shipping via FedEx/Canada Post. Certified repair services, free 3-hour training workshops bundled with printer purchases, and a multi-vendor warranty service capability layer recurring service revenue onto the hardware base.

Founded in 2012 by François Lahey with $2,000 of bootstrapped capital, the company remains founder-owned with no disclosed external institutional investors, no M&A activity, no patents, and no awards. Revenue streams comprise hardware sales, consumables (filaments, resins, powders), replacement parts and accessories, a 3D printing service bureau, and certified technical repair services. The AI/technology profile is essentially nil, with no proprietary software, models, or AI capabilities disclosed, and operational differentiation rests on multi-brand authorized dealer status, service depth, and the Materio3D materials vertical.

Name

Voxel Factory

Legal name

Voxel Factory

Website

https://voxelfactory.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Voxel Factory is a Canadian authorized reseller and certified service provider for professional 3D printing equipment and consumables from Prusa Research, Ultimaker, Formlabs, Bambu Lab, and Makerbot. It serves industrial, aerospace, defense, educational, and hobbyist customers across Canada through e-commerce, a flagship showroom in St-Hubert, and direct enterprise sales.

Ownership category

akta.pro rank

Product category

3D Printing Equipment and Additive Manufacturing

NAICS

Artificial and Synthetic Fibers and Filaments Manufacturing (32522), Commercial and Service Industry Machinery Manufacturing (333310)

SIC

Printing Trades Machinery & Equipment (3555)

akta.pro primary industry

3D Printers (Additive Manufacturing) (HDACAEAH)

akta.pro secondary industries

Service, Repair & Maintenance Contracts (Preventive Maintenance, Onsite Service, Extended Warranty) (IMAAAIAM), Resin Handling & Vat/Recoater Components (Vats, Films, Blades, Pumps) (IMAAAIAD)

Keywords

• 3D printing equipment
• Additive manufacturing
• FDM printers
• SLA printers
• 3D printing services

Headquarters

HQ city

Saint-hubert

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. 3D Printer Hardware Sales: Revenue from selling professional 3D printers ranging from entry-level DIY kits ($939) to industrial systems ($20,000+). The company is an authorized dealer for Prusa Research, Ultimaker, Formlabs, Bambu Lab, and Makerbot.
2. Filaments and Materials: Sales of 3D printing filaments including Prusament, Polymaker, Bambu Lab, Fiberon, and their own Materio3D brand manufactured in-house at their St-Hubert location.
3. Parts and Accessories: Replacement parts, print sheets, nozzles, tools, and accessories for all supported printer brands.
4. Print Services: 3D printing service bureau offering prototyping and production using various technologies and materials.
5. Technical Services and Repair: Certified service partner offering repair, maintenance, and technical support services at competitive rates. Training on printers and software included with purchases.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Voxel Factory is a value-added reseller (VAR) and certified service partner that sells professional 3D printers, filaments, resins, and accessories across FDM, SLA, and SLS technologies from brands such as Prusa Research, Ultimaker, Formlabs, Bambu Lab, Makerbot, and Polymaker. It also operates an in-house Materio3D filament brand manufactured at its St-Hubert location and offers a 3D print service bureau plus certified repair and training services. The company primarily targets Canadian businesses, institutions, and hobbyists through e-commerce, a Montreal-area showroom, and direct enterprise sales.

Product overview

Voxel Factory is a Canadian 3D printing distributor and service provider offering a comprehensive portfolio of professional 3D printing solutions. The offering spans multiple printer technologies including FDM (Ultimaker, Prusa Research, Bambu Lab, Makerbot), SLA (Formlabs Form 2/3/4 series), and SLS (Formlabs Fuse 1+). Supporting the hardware are extensive filament lines including Prusament, Polymaker, Fiberon, and in-house Materio3D (a Canadian manufacturer with production in the St-Hubert store), plus Formlabs resins for SLA printing. The portfolio includes essential add-ons such as Ultimaker's Material Handling Station and Air Manager, and Bambu Lab's AMS multi-material system. Voxel Factory complements product sales with 3D print services using three technologies, technical repair services, and training. They serve industries including aerospace, automotive, defense, and education, with notable customers including Bombardier, Bell Helicopter, Thales Group, and the Canadian Army.

Differentiator

Problem solved

Functional benefit

Products and services

• Ultimaker FDM 3D Printers Professional FDM 3D printers from Ultimaker featuring dual extruders, swappable print cores, integrated camera monitoring, and WiFi/USB connectivity, including the S3, S5, S7, S8, Factor 4, and 2+ Connect models sold with 3 hours of free training and Ultimaker Essentials software access.
• Formlabs SLA 3D Printers Stereolithography (SLA) 3D printers from Formlabs using photopolymer resin, including the Form 4 series positioned for industrial parts production and the Form 2 and 3 legacy series.
• Formlabs SLS 3D Printers Selective Laser Sintering (SLS) 3D printers from Formlabs, including the Fuse 1+ series, sold with compatible powders and polishing media.

Named customers9 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Prusa ResearchcoreChannel Partner/ Reseller/ Distributor · 1 January 2012Authorized reseller and certified service partner for Original Prusa 3D printers including MK4S, CORE One, CORE One L, XL, and Prusament filaments. Offers full range of Prusa parts and accessories.
• UltimakercoreChannel Partner/ Reseller/ DistributorAuthorized dealer for Ultimaker FDM 3D printers including S3, S5, S7, S8, Factor 4, and 2+ Connect. Provides 3 hours of free training with printer purchases and access to Ultimaker Essentials software.
• FormlabscoreChannel Partner/ Reseller/ DistributorAuthorized reseller for Formlabs SLA and SLS printers including Form 4 series, Form 2 & 3 series, and Fuse 1+ SLS systems. Offers Formlabs resins, powders, and parts.
• Bambu LabcoreChannel Partner/ Reseller/ DistributorAuthorized dealer for Bambu Lab 3D printers including X2D, H2C, H2D, H2S, X1E series and Bambu Lab filaments. Also stocks Bambu Lab parts and accessories.
• PolymakercoreChannel Partner/ Reseller/ DistributorAuthorized reseller for Polymaker filaments including PolyLite, PolyMax, PolyFlex, PolyTerra, and Fiberon composite materials for automotive, manufacturing, electronics, and aerospace applications.
• Materio3DcoreStrategic or Co-development PartnerPartnership for in-house manufacturing of Materio3D filaments. Materio3D is a Canadian manufacturer with state-of-the-art extrusion line and testing laboratory located in Voxel Factory's St-Hubert store.
• MakerbotminorChannel Partner/ Reseller/ DistributorAuthorized reseller for Makerbot Method and Method X 3D printers and related materials including Method series filaments and parts.
• SinteritminorChannel Partner/ Reseller/ DistributorAuthorized reseller for Sinterit Lisa SLS 3D printers with demonstration units available in Montreal and Vancouver locations.
• Mosaic ManufacturingminorChannel Partner/ Reseller/ DistributorAuthorized reseller for Mosaic Manufacturing 3D printers and add-ons.
• MaykuminorChannel Partner/ Reseller/ DistributorAuthorized reseller for Mayku vacuum forming products and systems.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• JLC3DP (JLCPCB): China-based 3D printing service platform from JLCPCB offering on-demand FDM, SLA, and SLS production with global fulfillment, directly competing with Voxel Factory's print services for Canadian prototyping customers.
• GoEngineer: US-based 3D printing and 3D scanning solutions provider offering authorized sales of major printer brands plus training, service, and software integration. Comparable VAR-plus-services business model targeting enterprise and education customers.
• Hubs (formerly 3D Hubs): Global 3D printing marketplace connecting buyers with manufacturing partners, now part of Protolabs. Competes with both Voxel Factory's print services and its reseller positioning by aggregating supply across geographies.
• Shapeways: 3D printing service bureau offering on-demand manufacturing across multiple technologies and materials. Directly competes with Voxel Factory's 3D Print Services revenue stream for prototyping and short-run production.
• Sculpteo: Online 3D printing service bureau (owned by BASF) offering on-demand production across FDM, SLA, SLS, and other technologies. Competes directly with Voxel Factory's print services for SMB and enterprise prototyping customers.
• MatterHackers: US-based online 3D printing retailer and materials supplier carrying Prusa, Ultimaker, Formlabs, and Bambu Lab. Same authorized-reseller-plus-house-brand model as Voxel Factory, with global shipping rather than Canada-only reach.
• TriMech: US-based 3D printing and SOLIDWORKS solutions provider carrying Stratasys, 3D Systems, and Markforged. Same multi-OEM authorized reseller plus professional services model, serving manufacturing and engineering customers.

Broad incumbents

• Protolabs: US-listed digital manufacturing services company offering CNC, injection molding, sheet metal, and 3D printing. Overlaps with Voxel Factory's print services but operates at much greater scale across multiple production technologies.
• 3D Systems: Global 3D printer manufacturer and services provider offering hardware, materials, software, and on-demand manufacturing. Operates in adjacent layers of the same value chain Voxel Factory serves through resale and services.
• Xometry: US-listed on-demand manufacturing marketplace aggregating CNC, 3D printing, and other services globally. Overlaps with Voxel Factory's service bureau business but offers much broader capabilities and marketplace scale.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/voxelfactory
• Facebookfacebook.com/VoxelFactory
• LinkedInlinkedin.com/company/voxel-factory

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voxel Factory