MostWare
MostWare is a Dutch managed IT services provider, founded in 1990 and based in Leiden, that delivers Microsoft 365, Azure, security, and data services to mid-sized organizations in healthcare, social housing, childcare, and welfare sectors across the Netherlands.
- Company typePrivate
- Founded1990
- HeadquartersLeiden, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingServices
What MostWare does
MostWare Automatisering B.V. is a privately held Dutch managed IT services provider founded in 1990 and headquartered in Leiden. The company operates with approximately 50 employees serving mid-sized organizations (50–2,000 headcount) in the Netherlands, with vertical specialization in healthcare (VVT nursing and home care), social housing corporations (woningcorporaties), childcare (kinderopvang), and welfare (welzijn) — sectors where regulatory compliance (ISO 27001, BIO, NIS2, NEN 7510, BIC 4.0, AVG) and 24/7 availability are operationally critical.
The product portfolio is built on the Microsoft stack. Core offerings include the Intelligente Werkplek (a Microsoft 365-based modern workplace), Support & Managed Services, Heads Up Security (seven sub-services including Managed SIEM, Managed Endpoint Protection, vPentest, and Managed Awareness), and Data & AI (MostWare Next) delivered on Microsoft Fabric. The MostWare IT Standaard (MITS) wraps ISO 27001, BIO, and CIS Benchmarks into a proprietary assessment framework. Albert AI — an autonomous first-line support agent — and the MostWare App serve as the user-facing touchpoints. Delivery is organized around the TSP-aanpak (Technisch Succes Partnership) methodology, with dedicated IT Architects and Business Strategists per client and a structured Zachte Landing onboarding process.
Revenue is generated predominantly through monthly recurring managed-service subscriptions at indicative fees of €5,500–€22,000 per client, typically on three-year contracts with optional one-year or three-month trial terms. Project-based fees apply for migrations, new integrations, and major changes. Go-to-market is sales-led and consultative, drawing inbound inquiries through the mostware.nl website, a prijsindicatie tool, sector-specific content, and Microsoft partnership referrals; distribution is exclusively direct with no resellers. The company has operated for 36 years without external investors, retaining founder control.
MostWare firmographics
Firmographics- Name
- MostWare
- Legal name
- MostWare Automatisering B.V.
- Website
- https://mostware.nl
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MostWare is a Dutch managed IT services provider, founded in 1990 and based in Leiden, that delivers Microsoft 365, Azure, security, and data services to mid-sized organizations in healthcare, social housing, childcare, and welfare sectors across the Netherlands.
- Ownership category
- akta.pro rank
Where MostWare is headquartered
LocationHeadquarters
- HQ city
- Leiden
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
MostWare business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (TSP): Recurring monthly fees for full IT management covering monitoring, security, support, strategy, and licensing. Fees range from €5,500 to €22,000 per month depending on organization size, sector complexity, and service scope. Contracts are typically three-year partnerships, though one-year contracts and three-month trial periods are offered.
- Co-managed and Advisory Services: Organizations with internal IT retain first-line support while MostWare handles second-line, third-line, and strategic IT planning. Billed as part of the monthly TSP fee, with quarterly alignment reviews and roadmap planning sessions.
- Project-based IT Services: Separate fees for new development including new reports or dashboards, new data source connections, migrations, and major changes. These are billed as separate line items beyond the base monthly service fee.
- Heads Up Security Services (standalone): Organizations not using MostWare for IT management can purchase individual security services under the Heads Up brand. Services are priced per service (menu-based), without enterprise pricing complexity.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Woningcorporatie (75 medewerkers), fully outsourced, no internal IT team |
| Subscription | Monthly | Welzijnsorganisatie (700 medewerkers/vrijwilligers), own IT department, IT management outsourced |
| Subscription | Monthly | VVT Thuiszorg en Verpleegzorg (2,000 medewerkers), own IT department, strategic IT partner |
| Subscription | Monthly | Zakelijke Dienstverlening (150 medewerkers), fully outsourced, ICT under CFO responsibility |
| Subscription | Monthly | Kinderopvang (300 medewerkers), internal IT team of 2, management and strategy outsourced |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
MostWare product offering
Product offeringCore offering
MostWare is a Dutch managed IT services provider that takes full or partial responsibility for clients' IT environments — delivering a Microsoft 365-based modern workplace (Intelligente Werkplek), 24/7 support and infrastructure management, security monitoring and compliance under its Heads Up brand, and data/AI engineering on Microsoft Fabric. Services are delivered through the proprietary TSP-aanpak (Technisch Succes Partnerschap) framework, an AI-assisted support assistant called Albert, and the MostWare IT Standaard (MITS), all on recurring monthly subscriptions tailored to organization size and sector complexity.
Product overview
MostWare is an IT managed services provider offering a unified portfolio centered on the Microsoft ecosystem. The core offering consists of the Intelligente Werkplek (Microsoft 365-based modern workplace), Support & Managed Services, Heads Up Security, and Data & AI (MostWare Next). These are delivered through the TSP-aanpak (Technical Success Partnership) methodology, supported by the MostWare IT Standaard (MITS) framework. The product suite includes Albert (AI support assistant) and the MostWare App as end-user touchpoints, with a Zachte Landing (soft landing) onboarding service for new customers. The Data & AI services operate in customer Microsoft tenants using Microsoft Fabric as the foundation, with three service variants (BEWAKEN, BOUWEN, VERZORGEN) providing escalating levels of data engineering and strategic support.
Differentiator
Problem solved
Functional benefit
Brands
- Heads Up: Security team and brand within MostWare providing 24/7 monitoring, detection, response and compliance services. Offers seven security services including Managed SIEM, Managed Endpoint Protection, Managed Identity Protection, vPentest, VulScan, Managed Awareness, and Tenant Insight.
- MostWare Next (Data & AI)
- Albert
Products and services
- Intelligente Werkplek
Quantifiable outcome
- 81% first-time fix rate — most issues resolved without escalation
- +4 more outcomes
Companies that use MostWare
Customer profileNamed customers10 records
Segments6 records
Ideal customer profiles6 records
MostWare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration26 records
AI capability8 records
Feature6 records
MostWare partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- Climbing the Right TreeminorMostWare partnered with Climbing the Right Tree, a Dutch-Ghanaian initiative that has completed 80 school projects in six African countries (Ghana, Sierra Leone, The Gambia, Burkina Faso, Nigeria, South Africa), training approximately 16,000 young IT professionals since 2016. MostWare supports by encouraging clients to donate old hardware, sharing Microsoft technology expertise, and providing knowledge transfer on Microsoft migrations, Data & AI, and related topics. The partnership contributes to three UN Sustainable Development Goals: Quality Education, Decent Work and Economic Growth, and Responsible Consumption and Production.
- Gezondheidsfondsen voor Rookvrij (Health Funds for a Smoke-Free Generation)minorMostWare provides ICT management and consulting services to the alliance of Heart Foundation, KWF Kankerbestrijding (Cancer Fund), and Longfonds, working toward a smoke-free generation. MostWare offers preferential pricing and provides support across hardware, CRM, communication tools, and AVG compliance. The partnership was initiated when Commercial Director Martijn Nederend met coordinator Mark Monsma, and reflects MostWare's CSR commitment to social impact beyond commercial interests.
Scale indicators6 records
Recent moves7 records
Expansion highlights5 records
MostWare competitors and assessment
Company assessmentDirect peers
- Macaw: Dutch Microsoft cloud and modern workplace specialist delivering managed services, security, and data/AI solutions — closely aligned with MostWare's Microsoft-centric portfolio and mid-market customer base.
- Detron: Dutch IT services provider offering managed services, cloud, security, and workplace solutions to mid-sized organizations — directly comparable in service portfolio and Dutch mid-market focus.
- PQR: Dutch IT services and consultancy specializing in virtualization, cloud, and modern workplace, with a strong Microsoft and Azure practice serving Dutch mid-market and enterprise clients.
- Valid Group: Dutch managed services and cloud provider serving mid-market and enterprise clients with infrastructure, workplace, and security services — directly overlapping MostWare's core managed services and Microsoft-centric delivery model.
- Previder: Dutch managed services and cloud provider offering managed workplace, hosting, and security services to mid-market Dutch organizations — comparable in service mix and customer profile.
- Wortell: Dutch Microsoft-focused MSP and consultancy delivering Microsoft 365, Azure, security, and managed services to mid-market organizations — a near-direct comparable in technology stack, go-to-market, and customer profile.
Others
- NorthC Datacenters: Dutch regional datacenter operator providing colocation and connectivity that complements MostWare's cloud-managed services — adjacent infrastructure provider rather than a direct competitor.
Broad incumbents
- KPN: Largest Dutch telecom and ICT provider offering connectivity, cloud, security, and managed workplace services to enterprise and mid-market — a broad incumbent whose portfolio includes direct overlap with MostWare's offerings.
- Simac: Larger, publicly listed Dutch IT services group offering managed services, cloud, retail technology, and education technology — overlapping with MostWare's managed services line but operating at a much broader portfolio scale.
- Conclusion: Large Dutch IT consultancy and managed services ecosystem with multiple specialist labels, including cloud and workplace services that compete with MostWare in the Dutch mid-market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
MostWare social profiles
Digital presenceMostWare compliance and trust
Trust signalCompliance10 records
MostWare financial estimates
Financial estimateRevenue estimate
Valuation estimate
MostWare leadership team
Management profileNumber of profiles
Profiles10 records
MostWare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MostWare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MostWare
What does MostWare do?
MostWare is a Dutch managed IT services provider that takes full or partial responsibility for clients' IT environments — delivering a Microsoft 365-based modern workplace (Intelligente Werkplek), 24/7 support and infrastructure management, security monitoring and compliance under its Heads Up brand, and data/AI engineering on Microsoft Fabric. Services are delivered through the proprietary TSP-aanpak (Technisch Succes Partnerschap) framework, an AI-assisted support assistant called Albert, and the MostWare IT Standaard (MITS), all on recurring monthly subscriptions tailored to organization size and sector complexity.
Is MostWare a public or private company?
MostWare is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MostWare founded?
MostWare was founded in 1990. It employs 11 to 50 people.
Where is MostWare based?
MostWare is headquartered in Leiden, Netherlands, in the Europe region.
How does MostWare make money?
Four revenue lines are on record. Managed IT Services (TSP) is the primary driver. The others are co-managed and Advisory Services, project-based IT Services and heads Up Security Services (standalone).
Who are MostWare's main competitors?
Direct peers on record are Macaw, Detron, PQR, Valid Group, Previder and Wortell. NorthC Datacenters is listed as an others. Broad incumbents are KPN, Simac and Conclusion.
Does MostWare have an API?
No public API is recorded for MostWare.