Dallas Plumbing Company

What Dallas Plumbing Company does

Dallas Plumbing & Air Conditioning is a privately held, fourth-generation family-owned residential home services company headquartered in northeast Dallas, Texas, operating continuously since its 1903 founding by Ward Downs. The company provides plumbing, heating, ventilation, and air conditioning (HVAC) services — including drain cleaning, repiping, slab leak detection, water heater installation and repair, AC and furnace service, duct cleaning, indoor air quality, and smart thermostat installation — to homeowners across the Dallas-Fort Worth metroplex, spanning 150+ zip codes and 35+ cities. Service delivery relies on licensed technicians dispatched directly from headquarters, with 24/7 availability, same-day service, and no mileage charges within the service area.

The company's technical capability rests on modern diagnostic and repair equipment rather than a software platform: hydro jetting for drain cleaning, fiber-optic sewer camera inspection, electronic and acoustic slab leak detection, thermal imaging, trenchless pipe-lining rehabilitation, and Aeroseal duct sealing. It sells and installs equipment from major OEMs including Carrier (HVAC), Rheem (water heaters), Toto and Kohler (fixtures), Aprilaire (air filtration), and Grundfos (hot water recirculation). The product mix spans repair and maintenance services, equipment installations, parts sales, and an annual $199 Preventative Maintenance Plan subscription.

Revenue is generated across five streams: per-job service and repair fees, equipment installation (often financed via ServiceFinance), recurring maintenance plan subscriptions, retail parts sales, and customer financing arrangements. Go-to-market is direct-to-consumer, with customers acquired primarily through organic search, the company website, Google reviews, social media, and BBB/PHCC trust signals. No enterprise, commercial, or B2B customer accounts are disclosed, and revenue, headcount, and ownership financials are not publicly reported.

Name

Dallas Plumbing Company

Legal name

Dallas Plumbing & Air Conditioning

Website

https://dallasplumbing.com

Company type

Private

Founded year

1903

Operating status

Operating

Headcount range

101–250 employees

Short description

Dallas Plumbing & Air Conditioning is a fourth-generation, family-owned residential plumbing and HVAC service company serving homeowners across 150+ zip codes in the Dallas-Fort Worth metroplex since 1903.

Ownership category

akta.pro rank

Product category

Residential Plumbing and HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing and Heating Equipment and Supplies (Hydronics) Merchant Wholesalers (423720)

SIC

Services-Miscellaneous Repair Services (7600), Wholesale-Hardware & Plumbing & Heating Equipment & Supplies (5070)

akta.pro primary industry

Residential Plumbing Fixture Installation & Repair (HSAOAAAA)

akta.pro secondary industry

Plumbing Inspection, Preventive Maintenance & Code Compliance (HSAOAAAI)

Keywords

• Residential plumbing services
• HVAC repair installation
• Drain cleaning services
• Water heater services
• Emergency plumbing repair

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Service and Repair Fees: Revenue generated from charging for plumbing repairs, HVAC repairs, drain cleaning, emergency services, and diagnostic inspections. Prices vary by service type with flat-rate diagnostics and time-and-materials repairs.
2. Equipment Installation: Revenue from installing new plumbing systems, water heaters, HVAC units, furnaces, air conditioners, and related equipment. Includes both product sales and installation labor.
3. Maintenance Plans: Annual subscription-style membership plan providing priority service, discounted repairs, and regular inspections for HVAC and plumbing systems. $199/year preventative maintenance plan.
4. Parts and Products Sales: Revenue from selling plumbing parts, HVAC parts, water heaters, fixtures, and related products directly to consumers through their parts department.
5. Financing Services: Partnership with ServiceFinance and other lenders to provide financing options for customers, enabling higher-ticket purchases of HVAC systems and water heaters with monthly payment plans.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Dallas Plumbing Company (Dallas Plumbing & Air Conditioning) provides residential plumbing, heating, and air conditioning services directly to homeowners in the Dallas-Fort Worth metroplex. Offerings span repair, installation, replacement, and maintenance for AC, heating, plumbing, drains, water heaters, gas lines, and indoor air quality, sold on a flat-rate service-fee basis with installation of brand-name equipment (Carrier, Rheem, Toto, Kohler). An annual Preventative Maintenance Plan at $199/year and consumer financing through ServiceFinance supplement the core service revenue.

Product overview

Dallas Plumbing & Air Conditioning is a service-based home comfort company offering plumbing, heating, and air conditioning services across the Dallas-Fort Worth metroplex. The company provides a portfolio of products and services that work together to maintain home comfort systems. Core service categories include AC services (repair, installation, replacement, maintenance, duct cleaning with Aeroseal technology, indoor air quality, and smart thermostat installation), heating services (repair, installation, maintenance, and furnace services), and plumbing services (drain cleaning, repiping, water heaters, emergency plumbing, slab leak detection, gas lines, and plumbing installation). The company sells and installs major product brands including Toto toilets, Rheem water heaters (tank and tankless), Kohler fixtures (faucets, sinks, tubs, lavatories, showers), Carrier HVAC systems (central AC, heat pumps, thermostats), Aprilaire filters, and Grundfos Comfort System hot water circulators. Additional offerings include an annual Preventative Maintenance Plan and an online Energy Calculator tool. The company operates as a unified service delivery model rather than a software platform, combining products, installation, repair, and maintenance under one roof.

Differentiator

Problem solved

Functional benefit

Products and services

• AC Repair Services Repair services for residential central air conditioning, heat pumps, and ductless mini-splits, available to homeowners in the Dallas-Fort Worth metroplex.
• AC Installation & Replacement Installation and replacement of residential AC systems using Manual J load calculations to properly size equipment for homeowners.
• AC Maintenance Seasonal AC tune-up service including visual inspection, filter check, system performance evaluation, refrigerant checks, and coil cleaning for residential homeowners.
• Duct Cleaning Professional duct cleaning services using hydro jetting technology and Aeroseal duct sealing for residential HVAC ductwork rehabilitation.
• Indoor Air Quality Services Air filtration and purification system installation to remove contaminants and improve indoor air quality for residential customers.
• Heating Repair Services 24/7 repair services for residential gas furnaces, heat pumps, and electric heating systems for homeowners.
• Heating Installation & Replacement Installation and replacement of furnaces and central heating units for residential properties.
• Heating Maintenance Annual heating maintenance including inspection, cleaning, lubrication, calibration, and carbon monoxide checks for residential heating systems.
• Furnace Services Furnace installation, repair, and maintenance services for all major furnace brands for residential customers.
• Drain Cleaning Hydro jetting and drain snaking services to clear clogs and clean pipe interiors using high-pressure water for residential plumbing systems.
• Repiping Services Whole house and partial repiping using copper or PEX pipes to replace aging, corroded, or damaged plumbing systems in residential properties.
• Water Heater Services Installation, repair, and maintenance for residential tank and tankless water heaters, including sediment flushing services.
• Emergency Plumbing Services 24/7 emergency plumbing response for residential burst pipes, leaks, and urgent plumbing issues with no after-hours upcharge.
• Slab Leak Detection Non-invasive detection using electronic leak detection, pressure testing, thermal imaging, and visual inspection to locate leaks beneath residential concrete foundations.
• Gas Line Services Gas line installation, repair, and inspection services for residential properties.
• Plumbing Installation New plumbing system installation for residential properties including water supply systems, drainage, fixtures, gas piping, and fire protection.
• Preventative Maintenance Plan Annual membership plan at $199/year including 2 HVAC maintenance inspections, 1 plumbing inspection, filter replacement, 15% off repairs, priority service, and free camera inspection for residential customers.
• Carrier HVAC Systems Carrier central air conditioning, heat pumps, and thermostats sold and installed for residential HVAC customers.
• Rheem Water Heaters Tank and tankless Rheem water heaters sold, installed, and serviced for residential customers.
• Kohler Plumbing Fixtures Full line of Kohler bathroom and kitchen fixtures including faucets, sinks, tubs, lavatories, and showers sold and installed for residential customers.
• Toto Toilets Premium Toto toilet products sold and installed for residential bathroom customers.

Quantifiable outcome

• Saves homeowners from costly water damage remediation through early slab leak detection using electronic and thermal imaging technology
• +3 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• CarriercoreTechnology or IntegrationPrimary brand partner for air conditioning and heating systems including central air conditioning, heat pumps, and thermostats. Carrier is described as a leading brand for durable and reliable HVAC equipment.
• RheemcoreTechnology or IntegrationKey brand partner for water heaters including tankless water heaters. Described as the nation's leading water heater brand. Complete parts and products department including Rheem Tankless Water Heaters.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Goettl Air Conditioning & Plumbing: Residential HVAC and plumbing service operator across the Southwest. Comparable in bundled plumbing+HVAC residential service model, though concentrated in Phoenix/Las Vegas/Texas markets.
• John Moore Services: Houston-based residential plumbing, HVAC, and electrical service company with multi-decade history. Comparable in Texas residential service breadth, family/legacy brand positioning, and one-stop home-comfort offering.
• Baker Brothers Plumbing, Air Conditioning & Electrical: Direct DFW-based residential plumbing, HVAC, and electrical service company. Closely comparable on geography, service breadth (plumbing + HVAC), family-style local brand, and direct-to-consumer model with 24/7 service.

Others

• Service Finance Company LLC: National home-improvement financing partner for HVAC and water heater installations. Relevant ecosystem player that enables Dallas Plumbing's larger-ticket sales; comparable companies (e.g., Synchrony, GreenSky) compete for the same dealer relationships.
• Carrier (as a brand, not the Bryant/Heil dealer network): Dallas Plumbing's primary HVAC equipment supplier. Included as an ecosystem participant: equipment manufacturers shape the competitive landscape through dealer authorization, training, and warranty programs.
• HomeAdvisor / Angi: Lead-generation marketplace connecting homeowners to local service pros. Relevant as a competitor for customer acquisition in the same residential plumbing/HVAC category and a channel partner for many regional operators.

Broad incumbents

• Benjamin Franklin Plumbing: Nationally franchised residential plumbing brand with strong on-time-arrival and customer-service positioning. Comparable in residential plumbing installation/repair and premium brand marketing, though national rather than regional.
• Mr. Rooter Plumbing: Nationally franchised residential and commercial plumbing service brand. Comparable on plumbing repair, drain cleaning, and emergency response model, though broader scope and more standardized franchise model.
• Roto-Rooter Plumbing & Water Cleanup: Largest U.S. residential plumbing franchise with national brand authority and emergency-service focus. Comparable in residential plumbing repair and drain cleaning services, though broader geographically and less HVAC-focused.

Regional players

• ABC Plumbing & Rooter: Residential plumbing and HVAC service provider in adjacent Texas markets. Comparable in service mix and customer type, though not directly competing in the core DFW metroplex.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/dalplumbingco
• Facebookfacebook.com/DallasPlumbingCompany
• LinkedInlinkedin.com/company/dallas-plumbing-company

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dallas Plumbing Company