CliniSync

What CliniSync does

CliniSync is a nonprofit statewide Health Information Exchange operated by the Ohio Health Information Partnership, founded in 2009 with $43.8 million in federal HITECH grant funding from the Office of the National Coordinator for Health Information Technology. The organization enables electronic sharing of patient health information across healthcare providers in Ohio, connecting 151 hospitals and more than 6,000 primary care physicians and covering 92%+ of Ohio's 11.1 million residents. The core technology platform includes the Community Health Record (CHR) — a longitudinal patient record aggregating data from hospitals, practices, labs, and pharmacies — along with the Notify application for care-coordination alerts across admissions, discharges, and transitions, and HL7 interface infrastructure for EHR integration.

The product portfolio spans the core HIE, CHR sub-modules (Query, Referrals, Clinical Inbox), the Notify care-coordination tool, and CliniSyncPLUS consulting services that help healthcare organizations optimize participation in federal incentive programs (Promoting Interoperability, MIPS), quality reporting, and payment reform. A 2025 addition is the Ohio Statewide Behavioral Health Attribution and Data Project, which extends data exchange into behavioral health treatment coordination.

CliniSync generates revenue through membership and service fees from participating healthcare providers, fee-based CliniSyncPLUS consulting engagements, and historically through federal grant funding. The go-to-market is sales-led via direct provider engagement supported by regionally deployed Community Project Managers across Ohio. Founding members include the Ohio Hospital Association, Ohio State Medical Association, and Ohio Osteopathic Association, which retain governance seats on the Executive Board. Leadership comprises CEO Dan Paoletti (founding board member), President & COO Phil Ennen (joined January 2023), and CFO Frank Schossler (joined March 2011), supported by approximately 27 staff. The organization is EHNAC-accredited and participates in the DirectTrust national network for interoperability.

Name

CliniSync

Legal name

Ohio Health Information Partnership

Website

https://clinisync.org

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

CliniSync is a nonprofit statewide Health Information Exchange operated by the Ohio Health Information Partnership, connecting 151 hospitals and 6,000+ physicians across Ohio to share patient health records electronically for over 92% of the state's 11.1 million residents.

Ownership category

akta.pro rank

Product category

Health Information Exchange

NAICS

Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219)

SIC

Services-Membership Organizations (8600), Services-Management Consulting Services (8742)

akta.pro primary industry

Record Locator Services (RLS) & Longitudinal Record Aggregation (HLACABAH)

akta.pro secondary industries

Ambulatory & Physician Practice EHRs (HLACAAAB), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Health information exchange
• Interoperability platform
• Electronic health records
• Care coordination
• Healthcare data sharing

Headquarters

HQ city

Hilliard

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Healthcare Provider Membership and Service Fees: As a nonprofit organization, CliniSync generates revenue through membership fees and service charges to participating healthcare providers including hospitals, physician practices, and other healthcare organizations that connect to the Health Information Exchange.
2. Consulting Services (CliniSyncPLUS): Fee-based consulting services helping healthcare organizations navigate federal incentive programs, quality reporting requirements, payment reform initiatives, and interoperability optimization.
3. Federal Grant Funding: Initial startup funded by $43.8 million in federal HITECH grant funding from the Office of the National Coordinator for Health Information Technology. Organization is now described as financially sustainable.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

CliniSync operates Ohio's statewide Health Information Exchange, a nonprofit platform that enables hospitals, physician practices, behavioral health providers, and long-term and post-acute care facilities to electronically share patient health records. The offering centers on the Community Health Record for viewing longitudinal patient data and the Notify application for care coordination alerts, with CliniSyncPLUS consulting services layered on to help participants navigate federal incentive programs and quality reporting.

Product overview

CliniSync is a statewide Health Information Exchange operated by the Ohio Health Information Partnership, a nonprofit organization. The core product is the CliniSync HIE, which enables electronic health information exchange across Ohio healthcare providers. The product portfolio includes the Community Health Record (CHR) as the primary interface for viewing longitudinal patient records, with sub-modules including CHR Query, CHR Referrals, and CHR Clinical Inbox. Additional offerings include the Notify care coordination tool and CliniSyncPLUS consulting services for healthcare organizations seeking to optimize their HIE participation and meet federal incentive program requirements. The Behavioral Health Attribution and Data Project extends these capabilities specifically for behavioral health treatment coordination across Ohio.

Differentiator

Problem solved

Functional benefit

Brands

• CliniSyncPLUS: Consulting team that helps participants optimize CliniSync solutions, specializing in supporting healthcare organizations to advance interoperability, explain new regulations, and improve quality performance.
• Community Health Record
• Notify

Products and services

• CliniSync Health Information Exchange (HIE) A statewide health information exchange technology that allows healthcare information to pass electronically across organizations in Ohio, enabling hospitals, physician practices, behavioral health providers, and long-term and post-acute care facilities to access patient health records.
• Community Health Record (CHR) A longitudinal patient health record within the CliniSync HIE that allows authorized members of the medical community to view a patient's records if they are treating the individual, consolidating data from multiple contributing sources into a single view.
• Notify A notification and care coordination tool that allows healthcare providers to receive alerts and share patient information across care settings, supporting transitions of care.
• CliniSyncPLUS Consulting A consulting service that helps healthcare organizations optimize CliniSync solutions, advance interoperability, explain new regulations, and improve quality performance, including support for Promoting Interoperability, Medicare Alternative Payment Programs, Ohio Medicaid Alternative Payment Programs, and quality reporting programs.
• Behavioral Health Attribution and Data Project A statewide initiative coordinated with pediatric and Ohio health systems, health plans, and behavioral health providers to enable better treatment coordination across healthcare agencies for Ohioans with behavioral health needs.

Quantifiable outcome

• Serving more than 92 percent of Ohio's 11.1 million residents
• +3 more outcomes

Named customers16 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Ten partnerships are on record, tiered minor, core and major.

• Health Policy Institute of OhiominorStrategic or Co-development Partner · 1 January 2017Nonprofit policy research organization; CliniSync CEO Dan Paoletti serves as Board Member contributing to healthcare policy discussions.
• Healthcare Collaborative of Greater ColumbusminorStrategic or Co-development Partner · 1 January 2017Regional health improvement collaborative; CliniSync CEO Dan Paoletti serves as Board Member supporting healthcare transformation efforts.
• DirectTrustcoreTechnology or Integration · 1 January 2015National accreditation organization for trusted health information exchange; CliniSync CEO Dan Paoletti serves as Treasurer and Board Member; organization participates in DirectTrust network for national interoperability.
• EHNAC (Electronic Healthcare Network Accreditation Commission)majorTechnology or Integration · 1 January 2015National accreditation body responsible for operational efficiency and data security review for healthcare organizations; CliniSync's Cathy Costello serves as commissioner.
• HIMSS HIE CommitteeminorStrategic or Co-development Partner · 1 January 2013Healthcare Information and Management Systems Society committee focused on HIE interoperability; CliniSync CEO served as Committee Member (2013-2014).
• Ohio Patient-Centered Primary Care CollaborativeminorStrategic or Co-development Partner · 1 January 2012Multi-stakeholder collaborative working to advance patient-centered primary care in Ohio; CliniSync participates as committee member supporting care coordination initiatives.
• Ohio Hospital AssociationcoreStrategic or Co-development Partner · 1 January 2009Founding partner of the Ohio Health Information Partnership; holds seats on the Executive Board of Directors; represents Ohio's hospital interests in governance and strategic direction of the statewide HIE.
• Ohio State Medical AssociationcoreStrategic or Co-development Partner · 1 January 2009Founding partner providing physician representation on the Executive Board; continues to hold seats guiding CliniSync's policies and strategies.
• Ohio Osteopathic AssociationcoreStrategic or Co-development Partner · 1 January 2009Founding partner representing osteopathic physicians; holds seats on the Executive Board of Directors guiding HIE governance.
• Office of the National Coordinator for Health Information Technology (ONC)coreTechnology or Integration · 1 January 2009Federal agency that provided $43.8 million in HITECH grant funding for creation of Regional Extension Centers and statewide health information exchange; approved Ohio's state HIE plan and released federal funds.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Surescripts: National health information network primarily focused on e-prescribing and clinical messaging at scale. Overlaps with CliniSync's EPCS coordination and DirectTrust messaging capabilities, but operates as a broad, multi-purpose network.

Others

• CommonWell Health Alliance: Vendor-led interoperability network providing nationwide record locator and exchange services. Competes partially with HIE-based aggregation by enabling EHR-to-EHR data sharing at scale.
• Carequality: Multi-vendor interoperability framework that connects disparate HIE and EHR networks for nationwide record exchange. Adjacent enabling infrastructure that CliniSync participants leverage alongside the HIE.
• DirectTrust: Standards and accreditation body for trusted direct messaging and HIE interoperability in healthcare. CliniSync is a DirectTrust participant; the organization shapes the policy and technical standards CliniSync builds on.

Direct peers

• Indiana Health Information Exchange (IHIE): One of the largest and longest-running nonprofit HIEs in the U.S., connecting providers across Indiana with longitudinal clinical records, results delivery, and analytics. Highly comparable in mission, scale, and nonprofit operating model.
• CRISP (Chesapeake Regional Information System for our Patients): Maryland's statewide nonprofit HIE serving hospitals, physicians, and other providers with longitudinal record aggregation and care coordination tools. Closest structural analog to CliniSync as a state-designated, nonprofit health information exchange.
• Health Current: Arizona's statewide HIE providing longitudinal record services, event notifications, and behavioral health data exchange. Comparable state-level scope, nonprofit governance, and provider segments.
• CORHIO: Colorado's Regional Health Information Organization providing HIE services to hospitals, providers, and behavioral health organizations across the state. Similar nonprofit structure, provider focus, and care-coordination tooling.
• Manifest MedEx: California-based nonprofit HIE offering a longitudinal health record, notifications, and analytics to hospitals, health plans, and physician practices statewide. Directly comparable to CliniSync's CHR and Notify product mix.
• NYeC (New York eHealth Collaborative): New York State's designated HIE entity operating the SHIN-NY framework for statewide clinical data exchange among providers, payers, and patients. Analogous statewide nonprofit HIE role.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/clinisync

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CliniSync