Production Solutions

What Production Solutions does

Production Solutions is a US-based direct mail production management and managed services firm founded in 1987 and headquartered in Lanham, Maryland, with a secondary presence in Vienna, Virginia. The company operates as a wholly owned subsidiary of Moore, a marketing services conglomerate that acquired it in early 2017. Production Solutions provides end-to-end direct mail program management for organizations running high-volume mail programs, with a 40+ year focus on the nonprofit fundraising sector and an expanding footprint across automotive, financial services, government, healthcare, higher education, home services, insurance, travel and hospitality, and commercial verticals. Named enterprise customer Heifer International illustrates the long-tenured, partnership-style engagement model.

The company's core offering is a six-service suite rather than a unified software platform: a complimentary Production Audit as the lead-generation entry point; Production Execution for day-to-day program management; Comprehensive Procurement across a vetted print, lettershop, fulfillment, and data processing supplier network; Postal Logistics and Optimization covering address quality, presort, commingling, drop-shipping, entry-point analysis, and USPS Promotions management; Production Intelligence and Innovation for strategic advisory; and Direct Mail Acquisition, which integrates ML-driven targeting models, audience data covering 265M+ consumers with 1,400+ attributes, creative support, print production, and postal optimization. The underlying technology stack is a managed workflow rather than a SaaS product, with proprietary assessment methodology, supplier qualification standards, and integration of third-party data and ML targeting as the primary technical assets.

Production Solutions generates revenue through managed service fees on production oversight and supplier coordination, professional services for strategic consulting and audits, and transaction-based procurement fees across its supplier network. Go-to-market is sales-led: enterprise field sales engages nonprofit and commercial buyers through complimentary program assessments that quantify savings opportunities, converting to multi-year production partnerships with ongoing account management. Pricing is not publicly disclosed and is customized to client volume, program complexity, and service scope. Marketing is executed through content (blog, webinars, resource downloads, the PS Insider newsletter, and the Michelle's Mailbox series), organic social, and industry affiliations, with lead conversion anchored on the no-cost Production Audit.

Name

Production Solutions

Legal name

Production Solutions, Inc.

Website

https://productionsolutions.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

51–100 employees

Short description

Production Solutions is a 40+ year direct mail production management firm providing managed services across print procurement, postal optimization, supplier coordination, and integrated acquisition campaigns, primarily serving nonprofit organizations with growing reach into nine additional verticals.

Ownership category

akta.pro rank

Product category

Direct Mail Production Services

NAICS

Support Activities for Printing (32312), Commercial Printing (except Screen and Books) (323111)

SIC

Services-Direct Mail Advertising Services (7331), Services-Mailing, Reproduction, Commercial Art & Photography (7330), Service Industries For The Printing Trade (2790)

akta.pro primary industry

Production & Talent Services (Casting, Crew, Production Management) (MPAAAMAF)

akta.pro secondary industry

Content Production (Video, Design, Copy, Studio) (BPAFAAAF)

Keywords

• Direct mail services
• Print procurement
• Postal logistics
• Production management
• Nonprofit fundraising

Headquarters

HQ city

Vienna

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Production Management Services: Comprehensive direct mail production management including print procurement, supplier coordination, quality control, and postal logistics. Revenue generated through managed service fees, vendor markups, and production oversight. Model based on client volume and program complexity with long-term partnership relationships.
2. Strategic Consulting and Advisory: Strategic partnership services including program audits, postal optimization planning, format recommendations, and ongoing training. Delivered as part of the production partnership engagement to strengthen client relationships and identify expansion opportunities.
3. Supplier Network Procurement: Access to vetted supplier network for print production, lettershop services, fulfillment, and data processing. Revenue derived from procurement services and competitive sourcing across the partner network.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels8 records

Core offering

Production Solutions is a B2B professional services firm that manages end-to-end direct mail production for organizations. Its portfolio centers on six service offerings: complimentary Production Audits, Production Execution (day-to-day program management), Comprehensive Procurement (supplier network services), Postal Logistics and Optimization, Production Intelligence and Innovation (strategic advisory), and Direct Mail Acquisition campaigns with ML-driven audience targeting. Services are delivered to nonprofits, automotive, financial services, government, healthcare, higher education, home services, insurance, travel/hospitality, and commercial businesses.

Product overview

Production Solutions is a professional services company providing a suite of direct mail solutions, not a unified software platform. The product portfolio centers on six core service offerings: Production Audit (complimentary assessment), Production Execution (day-to-day program management), Comprehensive Procurement (supplier network services), Postal Logistics & Optimization, Production Intelligence and Innovation (strategic advisory), and Direct Mail Acquisition (integrated campaign execution). These services work together as a comprehensive direct mail management ecosystem where Production Audit serves as the entry point, Production Execution and Comprehensive Procurement handle core operations, Postal Logistics optimizes mailing costs, Production Intelligence provides strategic guidance, and Direct Mail Acquisition enables scalable campaign growth.

Differentiator

Problem solved

Functional benefit

Products and services

• Production Audit (Complimentary Program Assessment) Complimentary assessment service evaluating direct mail programs to uncover savings opportunities, optimize operations, and strengthen execution without disrupting workflow. Includes examination of campaigns, workflows, program goals, postal strategy, and supplier management.
• Production Execution Day-to-day execution management of print and direct mail programs with disciplined oversight including supplier coordination, schedule management, quality control, data intake validation, postal preparation, and logistics coordination. Includes the Production Plus elevated execution model with reduced client touchpoints.
• Comprehensive Procurement Supplier network and procurement services providing vetted production, data, and fulfillment capabilities through a single accountability point. Covers print production, lettershop services, premium fulfillment, data processing, creative execution, and specialty formats.
• Postal Logistics and Optimization End-to-end postal strategy and logistics services including address quality, presort strategy, commingling, drop shipping, co-palletization, entry point analysis, delivery optimization, and USPS Promotions and Incentives management.
• Production Intelligence and Innovation Strategic advisory service leveraging over 40 years of direct mail expertise to provide format recommendations, mail planning strategies, production and schedule optimization, supplier insights, and postal strategy guidance based on current USPS programs.
• Direct Mail Acquisition Integrated acquisition campaign service combining audience intelligence, targeting strategy, creative support, print production, and postal optimization. Includes machine-learning driven targeting models with access to 1,400+ premium attributes across 265 million consumers.

Quantifiable outcome

• $3.9 million in USPS savings for clients in 2024 through promotions management
• +5 more outcomes

Named customers4 records

Segments10 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• MoorecoreStrategic or Co-development Partner · 1 January 2017Production Solutions became a part of Moore in early 2017. Moore provides an industry-leading suite of marketing services to maximize program potential, including channel-specific specialties in direct mail, digital marketing, direct response television, caging and donation processing, and video production.
• The Nonprofit AllianceminorGTM or Marketing PartnerAffiliation displayed in company footer demonstrating membership and alignment with nonprofit industry association.
• DMAW (Direct Marketing Association of Washington)minorGTM or Marketing PartnerAffiliation displayed in company footer demonstrating membership in regional direct marketing industry association.
• Alliance of Nonprofit MailersminorGTM or Marketing PartnerAffiliation displayed in company footer demonstrating membership in nonprofit mail industry association.
• DMFA (Direct Marketing Fundraisers Association)minorGTM or Marketing PartnerAffiliation displayed in company footer demonstrating membership in fundraising industry association.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Russ Reid: Russ Reid is a direct response fundraising agency serving nonprofits with donor acquisition and multichannel fundraising campaigns. It is a direct peer given its parallel specialization in nonprofit fundraising direct marketing and adjacent production services.
• Pursuant: Pursuant is a fundraising agency providing services to nonprofits across donor acquisition, retention, and direct mail. It is a direct peer given its overlapping nonprofit fundraising focus and complementary production capabilities.
• TMA Direct (The Monument Group): TMA Direct provides direct response marketing services focused on nonprofit fundraising, offering direct mail production, data analytics, and donor acquisition. It is a direct peer given its shared nonprofit-centric direct mail production model.
• Wiland: Wiland is a data and analytics company providing donor audience insights and marketing data to nonprofits and retailers. It is a direct peer given its role in the nonprofit marketing data ecosystem that Production Solutions also serves through its 265M consumer database offering.
• CDR Group: CDR Group is a direct marketing agency serving nonprofit and commercial clients with donor acquisition, fundraising, and direct mail production services. It is a direct peer given its parallel nonprofit direct mail focus and integrated production capabilities.
• Donor Services Group: Donor Services Group provides direct mail production, lockbox, and donation processing services primarily to nonprofits. It is a direct peer given its parallel nonprofit-focused production management model and overlapping service offerings.

Broad incumbents

• Epsilon: Epsilon is a large marketing services firm within Publicis offering data-driven direct marketing, including direct mail and customer engagement solutions. It is a broad incumbent given its overlapping direct mail capabilities but much larger scale and broader portfolio across all verticals.
• Harte-Hanks: Harte-Hanks provides direct marketing services including direct mail, database, and analytics solutions for B2B and consumer marketers. It is a broad incumbent given its overlapping direct mail and marketing services capabilities applied across multiple verticals.
• Merkle: Merkle is a large customer experience marketing company providing data, analytics, and direct mail capabilities within the dentsu network. It is a broad incumbent given its overlapping direct mail production and data-driven targeting capabilities, though at significantly larger scale.

Others

• Moore: Moore is the parent company and marketing services conglomerate that acquired Production Solutions in 2017. It is an adjacent company as the parent ecosystem providing referrals, cross-sell, and shared services that Production Solutions leverages for growth.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/productionsolutions
• LinkedInlinkedin.com/company/production-solutions
• Instagraminstagram.com/productionsolutions
• Xx.com/prodsolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Production Solutions