ColumbiaCare Services

What ColumbiaCare Services does

ColumbiaCare Services, Inc. is a non-profit behavioral health and veterans service agency founded in 2003 and headquartered in Medford, Oregon. The organization operates a full continuum-of-care service platform spanning licensed residential treatment (Residential Treatment Homes, Residential Treatment Facilities, and Secure Residential Treatment Facilities), supportive and permanent housing, crisis stabilization programs, outpatient clinics, peer support services, and veteran-specific housing and case management. Services are delivered through 36+ licensed facilities across Oregon (Southern Oregon, Lane County, Portland Metro, and South Coast) and Seattle Metro, employing 251-500 staff and providing 24/7 professional coverage across licensed residential and crisis programs.

The operational "technology" consists of an integrated clinical and housing service delivery system rather than a software product. Notable components include Feedback Informed Treatment (FIT) as the clinical methodology, integration with the Jackson County Coordinated Entry System for vulnerability-based housing referrals, and an on-site Genoa Healthcare pharmacy at the Medford Central Clinic that handles medication fulfillment, mailing, and adherence packaging. The product portfolio is organized into Behavioral Health Services (Licensed Residential, Licensed Residential Crisis, Supportive Housing, Outpatient Services, Peer Services) and Veterans Services (Veterans Resource Center, VASH Case Management in Washington State, GPD Housing Program with 36 beds, Valor Pass transitional housing, Rental Assistance Program).

Revenue is generated almost entirely through government-payor reimbursement: Oregon Health Plan (Medicaid) administered through multiple Coordinated Care Organizations (Jackson Care Connect, AllCare, Trillium, PacificSource), VA contracts for VASH and GPD programs, and county-government sponsorships (Lane County, Coos Health and Wellness, Jackson County Mental Health). A sliding-scale fee program covers non-OHP clients on a reduced-fee basis. Distribution is referral-based: residential programs route through Community Mental Health Programs, outpatient services through CCOs and same-day walk-in access at two Medford clinics, and veterans services through the Veterans Resource Center and VA referral partners.

Name

ColumbiaCare Services

Legal name

ColumbiaCare Services, Inc.

Website

https://columbiacare.org

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

251–500 employees

Short description

Non-profit behavioral health and veterans service agency operating 36+ licensed facilities across Oregon and Seattle, delivering licensed residential treatment, supportive housing, crisis stabilization, outpatient, and veteran-specific housing services to adults with mental illness and homeless veterans.

Ownership category

akta.pro rank

Product category

Behavioral Health and Supportive Housing Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Offices of Mental Health Practitioners (except Physicians) (621330), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Residential Mental Health Treatment Centers (HLAFACAC)

akta.pro secondary industries

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Outpatient Mental Health & Counseling Clinics (HLAFABAC), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Behavioral health services
• Residential mental health treatment
• Veterans supportive housing
• Crisis stabilization services
• Supportive housing programs

Headquarters

HQ city

Medford

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Health Plan Reimbursement: ColumbiaCare is a non-profit agency that receives reimbursement through Oregon Health Plan (OHP/Medicaid), Coordinated Care Organizations (CCOs), and other government health programs for behavioral health services provided to eligible members.
2. VA Contracted Services: Contracted provider with the Veterans Administration to provide Veterans Affairs Supportive Housing (VASH) Case Management Services in Washington State, and GPD (Grant and Per Diem) Housing Case Management for Jackson County veterans.
3. Sliding Scale Client Fees: Services provided regardless of ability to pay. Reduced fee sliding scale available based on family size and income for those without OHP coverage.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

ColumbiaCare Services is a non-profit behavioral health and Veterans service agency that delivers a full continuum of clinical mental health treatment and housing programs across Oregon and Washington. Its offerings span licensed residential treatment (RTH/RTF/SRTF), supportive housing, licensed residential crisis stabilization (5-8 day programs), outpatient behavioral health clinics, peer support, veteran-specific housing and case management (VRC, VASH, GPD, Valor Pass), and rental assistance for adults with mental illness and veterans.

Product overview

ColumbiaCare Services is a non-profit behavioral health and Veterans service agency offering a full spectrum of programming in Oregon and Washington. The organization operates as a single integrated service platform comprising Behavioral Health Services (Licensed Residential Treatment, Supportive Housing, Licensed Residential Crisis, Outpatient Services, and Peer Services) and Veterans Services (Veterans Resource Center, VASH case management, GPD housing, and multiple veteran-specific housing programs including Valor Pass). Services are delivered through administrative offices in Medford, Springfield, and Portland, with programs spanning Southern Oregon, Lane County, the Portland Metro area, South Coast, and Seattle. The organization does not offer a software product; rather, it provides direct clinical and housing services to individuals with mental illness and veterans.

Differentiator

Problem solved

Functional benefit

Products and services

• Licensed Residential Treatment Licensed residential programs providing 24/7 housing and treatment services for adults with qualifying mental illness, including Residential Treatment Homes (RTH, 5-bed), Residential Treatment Facilities (RTF, 6-16 bed), and Secure Residential Treatment Facilities (SRTF, 8-16 bed) licensed by Oregon Health Authority under Oregon Administrative Rule.
• Supportive Housing Non-licensed, affordable residential settings providing varying levels of staff and programming support for individuals with mental illness, including transitional and permanent housing options integrated with Coordinated Entry System referrals and Housing and Urban Development eligibility for chronically homeless individuals.
• Licensed Residential Crisis Programs Short-term (5-8 day) community-based crisis stabilization programs serving adults experiencing mental health crises, providing a less restrictive and more clinically appropriate alternative to acute psychiatric hospitalization. Programs include The Beckett Center and The Guest House Crisis Stabilization Center.
• Southern Oregon Outpatient Services Outpatient behavioral health clinics offering individual and group therapy, case management, skills training, medication management, psychiatric services, intensive case management, supported employment and education, and on-site Genoa Healthcare pharmacy. Same-day walk-in access available at Central Clinic and Downtown Clinic in Medford.
• Peer Services Support services provided from a perspective of shared lived experience with mental health challenges, offered across residential, outpatient, housing, and veterans programs to support recovery-oriented engagement.
• Veterans Resource Center Single-entry point for veterans providing housing assistance, case management, and outreach services focused on overall wellness and reintegration, accessible via walk-in or direct contact in Jackson County.
• Grant and Per Diem (GPD) Housing Program Transitional living program contracted through the Veterans Administration providing housing for up to two years for up to 36 homeless veterans across three large houses in Jackson County, focused on recovery, employment, and independent living skills.
• Veterans Affairs Supportive Housing (VASH) Contracted program with the Veterans Administration providing housing case management services to help veterans obtain and maintain housing in the Seattle Metro Area.
• Valor Pass Short-term transitional housing program for up to 10 homeless veterans offering 7-day staffing and on-site resident peer support, with VA SORCC serving as referral source.
• Rental Assistance Program (RAP) Program helping high-needs individuals with serious mental illness obtain independent housing through housing search support, barrier removal assistance, and ongoing tenancy support.
• Communities Care Community outreach and education initiative promoting mental health awareness, reducing stigma, and fostering collaboration between providers, government entities, and community members, including monthly Third Thursdays multi-agency veteran outreach events.

Quantifiable outcome

• GPD Housing Program serves up to 36 homeless Veterans across three houses in Jackson County
• +1 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eleven partnerships are on record, tiered core.

• Genoa Healthcare CentercoreStrategic or Co-development PartnerGenoa Healthcare provides an on-site pharmacy at the Central Clinic location (503 Airport Road, Suite 101, Medford). The pharmacy fills all medications, mails them at no extra cost, organizes pills by date/time, and helps transfer prescriptions from other pharmacies.
• Jackson Care ConnectcoreStrategic or Co-development PartnerCoordinated Care Organization (CCO) that sponsors outpatient services and supportive housing programs. ColumbiaCare provides behavioral health services to JCC members including therapy, case management, and psychiatric services.
• AllCare HealthcoreStrategic or Co-development PartnerCoordinated Care Organization (CCO) that sponsors outpatient services and supportive housing programs. ColumbiaCare provides behavioral health services to AllCare members.
• Veterans Administration (VA)coreStrategic or Co-development PartnerContracted provider with the VA for VASH (Veterans Affairs Supportive Housing) Case Management Services in Washington State and GPD (Grant and Per Diem) Housing Case Management for Jackson County. VA SORCC serves as referral source for Valor Pass program.
• Jackson County Mental HealthcoreStrategic or Co-development PartnerLocal mental health authority that co-sponsors The Beckett Center crisis program and serves as a referral source along with JCMH Crisis/ACT team.
• Coos Health and WellnesscoreStrategic or Co-development PartnerPrimary sponsor of Coos Crisis Resolution Center and provides on-site case management services at Bay Apartments. Serves as referral source along with Adapt.
• TrilliumcoreStrategic or Co-development PartnerCoordinated Care Organization (CCO) that sponsors The Guest House Crisis Stabilization Center in Lane County.
• PacificSource CCOscoreStrategic or Co-development PartnerCoordinated Care Organization (CCO) that sponsors The Guest House Crisis Stabilization Center in Lane County.
• Lane CountycoreStrategic or Co-development PartnerLocal government entity that sponsors The Guest House Crisis Stabilization Center in Eugene, Oregon.
• Jackson County Coordinated Entry SystemcoreStrategic or Co-development PartnerCoordinated Entry System processes referrals for Rogue Ridge Permanent Supportive Housing program. Eligibility based on vulnerability scale and HUD definition of chronic homelessness.
• Oregon Health AuthoritycoreStrategic or Co-development PartnerState agency that licenses all ColumbiaCare residential programs and governs programs under Oregon Administrative Rule. Partners with CCOs for access and eligibility information.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Albertina Kerr Centers: Albertina Kerr is an Oregon non-profit offering mental health, intellectual/developmental disability, and child/family services, including residential and community programs. It overlaps with ColumbiaCare on Oregon-licensed behavioral health residential services and CCO contracting.
• Bayless Healthcare: Bayless Healthcare is an Arizona-based behavioral health provider delivering outpatient mental health, substance use, and integrated behavioral health services. While in a different state, its clinical model is comparable in scale and integrated ambulatory mental health focus.
• Central City Concern: Central City Concern is a Portland-based non-profit integrating housing, behavioral health, and primary care for vulnerable populations. It is closely comparable to ColumbiaCare on supportive housing paired with behavioral health services in the Oregon market.
• Cascadia Behavioral Healthcare: Cascadia is an Oregon-based non-profit providing mental health, addiction, and primary care services including residential, outpatient, crisis, and housing programs. It directly competes with ColumbiaCare for CCO contracts and state-licensed residential capacity in the Oregon market.
• Lutheran Community Services Northwest: LCSNW is a regional non-profit providing behavioral health, substance use, refugee, and veteran services across Oregon, Washington, and Idaho. It is comparable to ColumbiaCare on multi-state behavioral health and veteran services delivery, including outpatient and case management.
• Telecare Corporation: Telecare is a behavioral health operator providing inpatient mental health, crisis stabilization, residential, and community-based services across multiple states. A ColumbiaCare board member previously served as Clinical Director there, signaling direct operational comparability in licensed residential and outpatient behavioral health.
• Lifeways: Lifeways is a non-profit behavioral health provider serving Oregon with mental health, developmental disability, and crisis services, including residential and housing programs. It is one of the closest functional comparables to ColumbiaCare's integrated residential/outpatient/supportive housing model in Eastern and Central Oregon.
• VOANS (Volunteers of America National Services): VOANS operates supportive housing, veteran housing (including VASH/GPD-aligned programs), and behavioral health services nationwide. It competes with ColumbiaCare on veterans housing and case management contracts with the VA and HUD.
• Options for Southern Oregon: Options is a Southern Oregon non-profit providing behavioral health, developmental disability, and crisis services in the same Jackson/Josephine region as ColumbiaCare. It is a close regional peer competing for the same CCO referrals and Medicaid-funded residential and outpatient capacity.

Regional players

• DePaul Treatment Centers: DePaul is a Pacific Northwest non-profit providing behavioral health, addiction, and reentry services, including residential and outpatient programs. It overlaps with ColumbiaCare's behavioral health and supportive services but is headquartered in Portland with somewhat different population focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@columbiacareservices
• Facebookfacebook.com/columbiacareservicesinc
• Instagraminstagram.com/columbiacareservices

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ColumbiaCare Services