The Hotel Chicago

What The Hotel Chicago does

The Hotel Chicago is a 354-room luxury boutique hotel operating in the Marina City complex within Chicago's River North neighborhood. The property is part of Marriott's Autograph Collection, providing access to Marriott's global distribution system, the Marriott Bonvoy loyalty program, and centralized brand marketing. Day-to-day operations are managed by HEI Hotels & Resorts on behalf of owner Pebblebrook Hotel Trust. The hotel was previously known as Hotel Sax Chicago.

The property offers accommodations ranging from Superior rooms (150-275 sq ft) to a 1,720 sq ft Penthouse Suite, including 15 ADA-accessible rooms, plus on-site dining at The Chicagoan Lobby Bar, a 24/7 fitness center, and concierge services. Core revenue streams include room and suite bookings, food and beverage, meeting and event space rental (over 10,000 sq ft including the Gold Coast Ballroom and a 36-foot video wall), valet parking at $76/day, and a $25/day destination fee. The hotel serves three primary customer segments: leisure travelers seeking downtown Chicago access, business travelers and corporate meeting planners, and wedding and social event planners.

The property differentiates through its River North location adjacent to House of Blues and the Magnificent Mile, an Unlock Marina City ecosystem program offering curated partner perks (10 Pin, SPIN, Harry Caray's, Ivme Wellness, Legal Sea Foods), and a TAG Approved LGBT-friendly designation. Distribution is heavily leveraged through Marriott's global reservation infrastructure, Marriott Bonvoy email marketing, and Marriott global advertising, supplemented by direct booking via thehotelchicago.com and OTAs. Dedicated sales staff handle group and event bookings, while technology features are limited to standard in-room amenities (Marriott Bonvoy TV streaming, smart thermostats, high-speed WiFi) with no proprietary AI or ML capabilities.

Name

The Hotel Chicago

Legal name

The Hotel Chicago

Website

https://thehotelchicago.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

The Hotel Chicago is a 354-room luxury boutique hotel in Chicago's River North Marina City complex, operating as part of Marriott's Autograph Collection and managed by HEI Hotels & Resorts for owner Pebblebrook Hotel Trust, serving leisure travelers, corporate groups, and wedding and social event customers.

Ownership category

akta.pro rank

Product category

Boutique Hotel Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211), Accommodation (721)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011)

akta.pro primary industry

Urban & Downtown Full-Service Hotels (THAGAAAA)

akta.pro secondary industries

Business & Corporate Full-Service Hotels (THAGAAAE), City/Urban Convention Hotels (THAGALAA), Hotel & Resort Restaurants (THAFACAH)

Keywords

• Luxury hotel accommodations
• Meeting event venues
• Wedding venue services
• Boutique hospitality
• Hotel dining services

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Room and Suite Bookings: Primary revenue stream from 354 guest rooms and suites ranging from Superior rooms to Penthouse Suite. Room bookings handled through Marriott's global reservation system and direct hotel booking.
2. Food and Beverage: Revenue from The Chicagoan Lobby Bar and partnerships with nearby dining venues including Yolk, Harry Caray's, Tortoise Club, and House of Blues. The hotel operates a lobby bar and breakfast partnership.
3. Meeting and Event Space Rental: Over 10,000 square feet of flexible event space including Gold Coast Ballroom, meeting rooms, and wedding venues. Revenue from corporate meetings, social events, and weddings.
4. Parking Services: Valet parking services at $76 per day for hotel guests and event attendees.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

The Hotel Chicago is a 354-room luxury boutique hotel operating as part of Marriott's Autograph Collection within the Marina City complex in Chicago's River North neighborhood. It sells guest room and suite accommodations, on-site food and beverage service through The Chicagoan Lobby Bar, and more than 10,000 square feet of meeting, wedding, and social event space. Day-to-day operations are managed by HEI Hotels & Resorts on behalf of property owner Pebblebrook Hotel Trust.

Product overview

The Hotel Chicago is a 354-room luxury boutique hotel located in Chicago's River North area within the Marina City complex. Part of Marriott's Autograph Collection, the hotel offers a portfolio of accommodation products (rooms, suites, accessible rooms), dining experiences (The Chicagoan Lobby Bar, partnership restaurants), and extensive event services (meetings, weddings, social events). Key technology features include Marriott Bonvoy TV streaming and high-speed WiFi. The property also provides wellness amenities through Ivme, fitness facilities, concierge services, and exclusive guest experience programs like Unlock Marina City with partner perks.

Differentiator

Problem solved

Functional benefit

Products and services

• Hotel Rooms & Suites 354 stylishly modern guest rooms and suites including Superior Rooms (150-275 sq ft), King Deluxe & Double Deluxe (300-325 sq ft), Studio King (800 sq ft), King Suite (1,100 sq ft), Penthouse Suite (1,720 sq ft), and 15 ADA-accessible rooms. Accommodations feature Serta Perfect Sleeper mattresses, 300-thread-count sheets, 55-inch flat-screen TVs, and workspace areas. Sold to individual leisure and business travelers as well as groups.
• The Chicagoan Lobby Bar On-site hotel bar open 4pm-12am serving crafted drinks, food, and hospitality in a modern classic setting. Open to hotel guests and the public for parties of all sizes with extensive bar and lounge seating.
• Meetings & Events Over 10,000 square feet of flexible meeting and event space including the Gold Coast Ballroom (3,670 sq ft), meeting rooms (Streeterville, Lincoln Park, Bucktown, Pilsen, Hyde Park, Wicker Park, Logan Square, Rogers Park), the Loop Boardroom, River Room, and State Street Suites. Features include a 36-foot video wall, high-speed WiFi, and floor-to-ceiling windows overlooking Lake Michigan. Sold to corporate and association meeting planners.
• Weddings Wedding services offering over 10,000 square feet of transformable indoor space accommodating seated dinners for up to 200 guests and standing receptions for up to 350 guests. Services include a dedicated certified wedding specialist, preferred guest room rates for bookings of more than 10 rooms, and a complimentary suite for the bride and groom.
• Social Groups Events Event hosting for birthdays, anniversaries, and social gatherings in luxury event spaces including use of the 36-foot video wall and over 7,000 sq ft of modern ballroom space.
• Ivme Wellness Center (partner service) Wellness and performance center at 346 N State St offering hydration therapy using intravenous delivery of fluids, vitamins, and nutritional supplements administered by board-certified physicians and registered nurses. Hotel guests receive B12 shots at $15 and IV hydration at $99; in-room visits available by appointment.

Quantifiable outcome

• 354 guest rooms and suites with 15 ADA accessible rooms
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Marriott International - Autograph CollectioncoreChannel Partner/ Reseller/ DistributorHotel Chicago is a member of Marriott's Autograph Collection, a portfolio of independent hotels offering luxury experiences. This partnership provides access to Marriott's global distribution system, reservation infrastructure, Marriott Bonvoy loyalty program, and centralized marketing support.
• Yolk RestaurantminorGTM or Marketing PartnerBreakfast partner restaurant located at 340 N State Street. Yolk provides breakfast service for hotel guests as part of Bed & Breakfast Package. Hours: Monday-Friday 6am-3pm, Saturday-Sunday 7am-3pm.
• 10 Pin BowlingminorGTM or Marketing Partner24-lane bowling alley adjacent to Hotel Chicago at 344 N State Street. Offers complimentary game of bowling for hotel guests as part of Unlock Marina City program. Features upscale grill and eight large-screen TVs.
• SPIN (Ping Pong Club)minorGTM or Marketing PartnerPing-pong club and restaurant at Hotel Chicago, 344 N State Street. Hotel guests receive complimentary game of ping pong. Features globally inspired dining and craft cocktails in a 70s mod atmosphere.
• Harry Caray's Italian SteakhouseminorGTM or Marketing PartnerAward-winning steakhouse at 33 W. Kinzie. Named 'Best Steakhouse in Chicago' by Chicago Tribune. Hotel guests receive 10% food discount. Features prime aged steaks, Italian dishes, and baseball memorabilia.
• Tortoise Club RestaurantminorGTM or Marketing PartnerRestaurant at 350 N State Street sourcing ingredients from local Chicago area farmers, artisans, and fishermen. Supports sustainable dining practices.
• House of Blues ChicagocoreGTM or Marketing PartnerHotel Chicago is the closest hotel to House of Blues at 329 N. Dearborn. Partnership includes access to Foundation Room VIP club (Thurs-Sat), 50% off tickets to Chicago Comedy Club on Thursday nights, and Foundation Room access for hotel guests.
• Ivme Wellness CenterminorGTM or Marketing PartnerWellness and performance center at 346 N State St offering IV hydration therapy and B12 shots. Hotel guests receive B12 shots at $15 and IV hydration at $99. In-room visits available by appointment.
• Legal Sea FoodsminorGTM or Marketing PartnerRestaurant partner at Chicago Marina City location. Hotel guests receive free bowl of chowder with purchase of an entrée as part of Unlock Marina City perks.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• The Langham, Chicago: Luxury downtown Chicago riverfront hotel with comparable full-service amenities, meeting space, and a similar leisure/business mix. Directly competes for premium transient and group bookings in River North.
• The Westin Chicago River North: Adjacent River North Marriott-affiliated full-service hotel with similar room counts, meeting space, and corporate group focus. Competes head-to-head within walking distance.
• Conrad Chicago: Luxury downtown Chicago hotel on the Magnificent Mile with comparable full-service amenities, event space, and a Hilton-aligned loyalty distribution engine analogous to Marriott Bonvoy.
• Loews Chicago Hotel: Full-service downtown Chicago hotel offering comparable room inventory, meetings, and rooftop/F&B venues. Targets the same leisure and corporate group segments.
• The Wit Chicago - DoubleTree by Hilton: Boutique-style downtown Chicago hotel with rooftop bar and event programming targeting a similar leisure/corporate blend in the Loop/State Street corridor.
• The Royal Sonesta Chicago River North: River North full-service hotel with comparable suite mix, F&B outlets, and event space, directly competing for the same corporate and group demand.
• W Chicago - City Center: Marriott-affiliated lifestyle hotel a short distance from the subject property, targeting overlapping design-conscious leisure and corporate guests in the Loop.

Broad incumbents

• The Peninsula Chicago: Five-star luxury hotel on the Magnificent Mile with similar premium positioning, F&B, and event offerings. Sets the upper bound on RevPAR the subject property can target.
• Hyatt Regency Chicago: Large-scale convention-oriented downtown Chicago hotel with substantially more meeting space. Competes for the upper end of the corporate group market and competes indirectly for transient stays.

Others

• Pebblebrook Hotel Trust (parent): REIT owner of the subject property. Other Pebblebrook-owned urban luxury hotels (e.g., Hotel Monaco, Sofitel properties) operate under comparable full-service models and brand-collection distribution partnerships, providing investment-relevant comps.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/thehotelchicago
• Facebookfacebook.com/thehotelchicago
• Instagraminstagram.com/hotelchicagodowntown
• LinkedInlinkedin.com/company/hotel-sax-chicago

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Hotel Chicago