What CAF CISL does

CAF CISL (legal name CAF Cisl srl, VAT 04415631003) is an Italian tax assistance center founded in 1993 and headquartered in Rome, operating as the dedicated CAF arm of the CISL (Confederazione Italiana Sindacati Lavoratori) trade union confederation. The company provides fiscal assistance and social-benefit advisory services to workers, pensioners, and CISL union members across Italy, with a particular focus on the Modello 730 tax return, ISEE economic-situation indicator, Modello Redditi declarations, and adjacent services such as SPID digital identity issuance, IMU property tax calculation, rental contract registration, inheritance declarations, INPS form processing, and tax dispute resolution (Contenzioso Fiscale).

Service delivery is built around a national network of more than 1,500 physical branches complemented by the proprietary EasyCAF digital platform (portal and mobile app), which enables online form completion, document archiving, and remote activation of the Firma Elettronica Avanzata (FEA) electronic signature. Online appointment booking and toll-free phone lines (800800730, 800249307) layer on top of the branch network. The organization reports handling approximately 5 million practices and assisting more than 3.5 million citizens annually, with governance provided by a Board chaired by President Giovanna Ventura, a 3-member Organismo di Vigilanza under Italian Organizational Model 231, and a designated Data Protection Officer.

The business model generates revenue through professional-services fees on processed fiscal and bureaucratic filings, channeled via walk-in branch traffic, online digital flows, and referrals from CISL's membership base. No public revenue, pricing, or ARR figures are disclosed; the entity is a private Italian Srl with no recorded funding rounds, no disclosed M&A activity, and operations confined to Italy.

Name

CAF CISL

Legal name

CAF Cisl srl

Website

https://cafcisl.it

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Short description

CAF CISL is an Italian tax assistance center (CAF Cisl srl) affiliated with the CISL trade union, providing Modello 730, ISEE, and adjacent fiscal and social-benefit services to workers, pensioners, and union members through 1,500+ branches and the EasyCAF digital platform across Italy.

Ownership category

akta.pro rank

Headquarters

HQ city

Firenze

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Tax Assistance Services: CAF CISL provides tax filing assistance (Model 730, Model Redditi), ISEE calculations, and various fiscal services to citizens, workers, and pensioners. Revenue is generated through service fees for processing tax returns and related fiscal documentation.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

CAF CISL is a tax assistance center (CAF) affiliated with the CISL trade union that provides fiscal and administrative services to workers, pensioners, and union members across Italy. Its core offerings include preparation and filing of Italian tax returns (Modello 730 and Modello Redditi), ISEE economic indicator calculations for social benefit eligibility, SPID digital identity assistance, inheritance declarations, IMU property tax calculations, rental contract registration, and tax dispute resolution. Services are delivered through a network of over 1,500 physical branches and the proprietary EasyCAF digital portal and mobile application.

Product overview

CAF CISL operates as a fiscal assistance center offering a comprehensive suite of tax and social benefit services primarily through a network of over 1,500 branches across Italy. The core product is the EasyCAF digital platform (portal and mobile app), which serves as the primary interface for users to access services including Modello 730 tax returns, ISEE economic indicator applications, and Modello Redditi declarations. Key offerings also include the Firma Elettronica Avanzata (FEA) electronic signature service, SPID digital identity assistance, inheritance declarations (Dichiarazione di Successione), IMU property tax calculations, rental contract services, cadastral services, tax dispute resolution (Contenzioso Fiscale), INPS form processing (RED), and domestic worker assistance. The portfolio includes specialized services for self-employed workers (SAPI) and social inclusion benefits (Assegno di Inclusione). The EasyCAF app provides 24/7 access to fiscal documents and electronic signature capabilities, while the branch network provides in-person consultation and document review services.

Differentiator

Problem solved

Functional benefit

Brands

• EasyCAF: Portal and App for online form completion, tax document archive, ISEE, 730, Redditi, RED services, and electronic signature (FEA) activation
• Firma Elettronica Avanzata (FEA)

Products and services

• Modello 730 Italian tax return form preparation and filing service for employees and pensioners, the primary service offered by CAF CISL.
• Modello Redditi Income tax declaration service for self-employed workers and individuals who cannot or prefer not to file using Modello 730, provided they do not have business income.
• ISEE (Indicatore della Situazione Economica) Family economic situation indicator calculation and certification required to access Italian social benefits, subsidies, and bonuses.
• EasyCAF Portal and App Proprietary digital portal and mobile app enabling users to compile tax forms (730, ISEE, Redditi), archive fiscal documents, and activate the Firma Elettronica Avanzata (FEA) electronic signature remotely.
• Firma Elettronica Avanzata (FEA) Advanced electronic signature service that allows users to digitally sign documents remotely before their in-branch appointments at CAF CISL.
• SPID Digital Identity Assistance service for obtaining SPID (Sistema Pubblico di Identità Digitale) digital identity credentials to access Italian public administration online services.
• Dichiarazione di Successione Inheritance declaration service including calculation of legal shares, taxes owed, and cadastral procedures for estate administration.
• IMU (Imposta Municipale Unica) Municipal property tax calculation and filing service covering real estate properties, agricultural lands, and buildable areas.
• Contratti di Locazione Rental contract assistance service including contract registration, cedolare secca versus ordinary taxation analysis, and handling of contract variations.
• Assegno di Inclusione / Supporto Formazione Lavoro Assistance with active labor market policies and poverty reduction measures, including economic support programs for family income integration.
• SAPI - Servizio Autonomi e Partite IVA Specialized tax assistance service for freelancers and self-employed workers holding VAT numbers (partite IVA).
• Servizi Catastali Cadastral services for updating property data and records in the Italian land registry (catasto).
• Contenzioso Fiscale Tax dispute assistance including verification of tax assessments (cartelle esattoriali), installment plan arrangements, and appeal filing.
• Assistenza Familiare (Colf, Badanti, Baby Sitter) Domestic worker assistance for employers of colf, badanti, and baby sitters including payroll (busta paga) calculations, contribution management, contract drafting, and employment compliance.
• Modelli INPS (RED e Acc. As/Ps) Annual INPS form processing for recipients of certain social benefits, required to confirm ongoing eligibility for those benefits.

Quantifiable outcome

• Over 3.5 million citizens assisted annually
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• CISL (Italian Confederation of Trade Unions)coreStrategic or Co-development PartnerCAF CISL is affiliated with CISL, one of Italy's major trade union confederations. This partnership provides access to CISL's member base, shared values around worker rights, and integration with union services.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• Taxfix: Berlin-based digital tax-filing app expanding across Europe. Operates in a similar consumer tax-preparation space as CAF CISL but via a mobile-first, no-branch model — a directional indicator of where assisted filing could migrate.

Broad incumbents

• Intuit (TurboTax): US-listed incumbent dominating consumer/SMB tax software. Disrupts the assisted-filing model that CAF CISL relies on, making it a strategic incumbent to watch as DIY digital filing gains traction in Europe.
• H&R Block: Large incumbent retail tax-preparation firm in North America. Same core activity (assisted personal tax filing) but operates in a different regulatory and distribution environment, with a digital-first model alongside physical offices.

Direct peers

• CAF ACLI: Tax assistance center operated by ACLI (Associazioni Cristiane Lavoratori Italiani). Comparable scale, same regulatory perimeter, and the same service catalog targeting workers, pensioners, and association members.
• CAF CGIL: Tax assistance center affiliated with the CGIL trade union confederation — operates under the identical CAF regulatory framework, serving the same Italian citizen segments (workers, pensioners) with the same 730/ISEE/Redditi service portfolio.
• CAF CISAL: CAF affiliated with the CISAL confederation of autonomous unions. Operates under the same CAF framework with similar 730, ISEE, and social-benefit services for workers and pensioners.
• CAF CNA: CAF affiliated with CNA (Confederazione Nazionale dell'Artigianato e della Piccola e Media Impresa), the artisans and SMB confederation. Comparable scale and service scope, with stronger emphasis on self-employed and small-business clients.
• CAF UIL: CAF affiliated with the UIL (Unione Italiana del Lavoro) trade union. Directly competes for the same Italian taxpayer segments and offers the same menu of tax-filing and social-benefit services.
• CAF Coldiretti: CAF affiliated with Coldiretti, the Italian agricultural employers' association. Operates under identical CAF rules with a sectoral focus (agricultural workers and farmers), overlapping with CAF CISL on core tax services.
• CAF 50&Più: CAF associated with 50&Più (formerly Enasco/Confcommercio's over-50 association). Directly comparable in serving pensioners and older workers for pension tax returns, ISEE, and social-benefit filings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/cafcisl
• LinkedInlinkedin.com/company/caf-cisl-piemonte

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CAF CISL