What CAF CNA does

CAF CNA S.r.l. is an Italian Centro di Assistenza Fiscale (Tax Assistance Center) established in 2013 and operating as the dedicated fiscal-services entity within the CNA (Confederazione Nazionale dell'Artigianato e della Piccola e Media Impresa) confederation system. The company provides regulated tax assistance services to Italian individuals and families, including Modello 730 income tax declarations, ISEE (economic situation indicator) certifications, IMU municipal property tax filings, RED income declarations for pensioners, rental contract registration, Assegno di Inclusione (national inclusion allowance) applications, and Visto di conformità compliance verification for building-renovation tax bonuses. It also transmits F24 tax payment forms electronically with credit compensation. The entity itself is staffed by 15 employees and is headquartered in Rome, but it leverages the broader CNA national territorial office network for in-person service delivery, with customers booking appointments through the centralized casacaf.it platform.

The service offering is delivered through a hybrid physical-digital model. Customers access services at territorial offices, via the CAF CNA Scatta! mobile application (launched February 2023) for document scanning and submission, through the 'CAF CNA a Casa Tua' video consultation service for remote filings, and via the Delega Unica unified authorization that grants CAF CNA access to a taxpayer's Agenzia delle Entrate fiscal dossier. Advanced electronic signature (Firma Elettronica Avanzata) eliminates paper-based filings. Pricing for core CAF services is regulated by Italian law under D.Lgs. 241/1997, meaning the entity earns government-set per-declaration fees rather than exercising pricing discretion. The company is part of the wider CNA ecosystem that includes CNA Pensionati, Patronato Epasa-Itaco, Fondazione Ecipa, and Cittadini Card, enabling cross-referral of pension assistance, welfare, and consumer-benefit services. The organization shows no evidence of external venture capital or private equity ownership and functions as the fiscal-services arm of the CNA confederation.

Name

CAF CNA

Legal name

CAF CNA S.r.l.

Website

https://caf.cna.it

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

CAF CNA S.r.l. is an Italian licensed tax assistance center within the CNA confederation, providing regulated 730, ISEE, IMU, and RED filing services to employees, pensioners, and families via territorial offices, mobile app, and remote video consultation.

Ownership category

akta.pro rank

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Distribution channels4 records

Marketing channels5 records

Core offering

CAF CNA is an Italian Centro di Assistenza Fiscale (CAF) that assists citizens in filing annual income tax returns (Modello 730), ISEE family economic situation certificates, RED pension income declarations, IMU municipal property tax calculations, rental contract registrations, building-bonus compliance verification (Visto di conformità), and social inclusion allowance (ADI) applications. Services are delivered through a network of territorial offices, supplemented by digital channels including the CAF CNA Scatta! mobile document-scanning app, video consultations (CAF CNA a Casa Tua), advanced electronic signature, and online appointment booking via casacaf.it.

Product overview

CAF CNA operates as a tax assistance center (Centro di Assistenza Fiscale) under D.Lgs. 241/1997, providing Italian citizens with a comprehensive suite of fiscal services. The portfolio centers on tax declaration services (Modello 730, ISEE, RED), property taxation (IMU), social benefits administration (ADI), and supporting services (rental contracts, building bonuses compliance, F24 transmission). A mobile application (Scatta!) enables digital document submission. The offering functions as a service network rather than a software platform, with assistance provided at physical territorial offices and remotely.

Differentiator

Problem solved

Functional benefit

Brands

• CAF CNA Scatta!: Mobile application for photographing and sending documents necessary for 730 tax declarations.
• CAF CNA INSIEME

Products and services

• Modello 730 Tax Declaration Service Annual income tax declaration service for Italian employees (lavoratori dipendenti) using the official 730 form, including support for precompiled declarations (730 precompilata), verification of deductions and credits, and management of resulting reimbursements or payments.
• IMU (Imposta Municipale Propria) Service Municipal property tax calculation and payment assistance service for Italian property owners (possessori), including IMU determinations, payment scheduling, and F24 transmission.
• ISEE Certification Service Family economic situation indicator (ISEE) calculation service required for Italian households to access various social benefits, subsidies, and public services based on income and assets.
• RED Dichiarazione Reddituale Service Annual income declaration service (RED) for Italian pensioners receiving certain social security benefits whose entitlement depends on demonstrated income levels.
• Dichiarazioni di responsabilità (ACCAS/PS) Service Liability declaration service including ACCAS/PS forms for social allowance and pension verification for qualifying Italian citizens.
• Visto di conformità Bonus edilizi Service Compliance verification (Visto di conformità) service for Italian taxpayers who have completed building renovations entitling them to fiscal deductions such as eco-bonus, sismabonus, and superbonus.
• Contratti di Locazione Service Rental contract registration, variation, renewal, renegotiation, and termination service with Agenzia delle Entrate for Italian landlords and tenants.
• Assegno di Inclusione (ADI) Service Assegno di Inclusione (ADI) application assistance service providing economic support and social/professional inclusion pathways for vulnerable Italian populations.
• F24 Telematico Transmission Service Electronic F24 tax form transmission service enabling credit compensation and direct bank debit (addebito diretto sul conto corrente) for Italian taxpayers.
• CAF CNA Scatta! Mobile Application Mobile application (iOS and Android) for photographing and submitting documents required for CAF CNA 730 tax declarations, with year-round document archiving of receipts and expenses.

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Fiscoo: Digital-first alternative for 730 tax filing and related services in Italy. Represents the emerging disintermediation threat to traditional CAFs by offering self-serve online filing without the physical office layer.

Direct peers

• CAF CISL: CAF affiliated with the CISL trade union, providing fiscal and welfare services to employees and pensioners. Competes with CAF CNA in the same primary customer segments of Italian workers and pensioners.
• CAF CIA: CAF affiliated with CIA-Agricoltori Italiani. Provides identical fiscal services to individual taxpayers and small businesses, competing with CAF CNA in numerous Italian municipalities.
• CAF Confesercenti: CAF affiliated with Confesercenti, the trade confederation for shopkeepers and small businesses. Provides the same core 730, ISEE, IMU, and F24 services as CAF CNA, with a comparable territorial and digital presence.
• CAF 50&Più: CAF focused on the over-50 segment, which overlaps with CAF CNA's pensioner segment. Provides 730, RED, and ISEE services targeted at retired and pre-retired customers.
• CAF MCL: CAF affiliated with Movimento Cristiano Lavoratori, providing tax assistance and welfare services. Competes directly with CAF CNA in the same customer segments using the same regulated service model.
• CAF ACLI: One of the largest Italian CAF networks, affiliated with ACLI (Associazioni Cristiane Lavoratori Italiani). Operates as a tax assistance center across Italy with the same regulated service model and customer base as CAF CNA.
• CAF Coldiretti: CAF affiliated with Coldiretti, the Italian farmers' confederation. Offers the same tax assistance services for individuals and small enterprises, particularly in semi-rural and agricultural areas where CAF CNA may also have presence.
• CAF Confcommercio: CAF affiliated with Confcommercio, the Italian trade confederation for commerce. Offers the same tax assistance and welfare services to a similar SMB and individual taxpayer base, competing directly for territorial office customers.
• CAF Confartigianato: CAF directly competing with CAF CNA, serving the artisans and SME segment that overlaps with CNA's artisan focus. Provides the same 730, ISEE, IMU and related fiscal services through a similar territorial office network.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CAFCNAnazionale%20
• Instagraminstagram.com/caf_cna
• LinkedInlinkedin.com/company/caf-cna

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CAF CNA