Delgado Travel

What Delgado Travel does

Delgado Travel is a privately held, family-owned financial services and travel agency founded in 1973 by Hector Delgado in Jackson Heights, Queens, and operating as Delgado Travel II Corp and Delgado Travel Agency, Inc. The company runs a network of more than 30 owned branch locations across New York, New Jersey, and Illinois, serving Ecuadorian-American and broader Latin American migrant communities with international money transfers (to 26 countries via a payout network of 100,000+ points), foreign currency exchange (covering 16+ currencies), travel agency services (flight bookings and tour packages to Latin America, the Caribbean, and Mexico), package and letter shipping to Ecuador (TSA-licensed), prepaid phone recharges with non-expiring minutes, and a proprietary online radio station, Grupo Radial Delgado (GRD), launched in 1995. It is licensed as a money transmitter by the New York State Department of Financial Services, the New Jersey Department of Banking and Insurance, and the Illinois Department of Financial and Professional Regulation Division of Banking.

The business model is multi-stream retail: each branch functions as a counter-service agent earning transaction-based fees and commissions on remittance send, currency exchange spreads, airline ticket commissions, package shipping rates ($24 for an 8 lb package), phone recharge mark-ups, and indirect advertising/engagement value through the GRD radio station and its Android app. Distribution is overwhelmingly physical retail, supported by WhatsApp, Facebook, Twitter, and Instagram for community engagement and customer intake. Customers are individual working-class migrants sending money home, booking family travel, and shipping parcels — there are no disclosed enterprise or B2B customers.

There is no proprietary technology platform; operations are staff-mediated, with partner banking systems (Banco DelBank, InterBank, Banco Agricola, Banco Industrial, BHD Leon, and others) providing last-mile payout infrastructure. Recent disclosed compliance activity includes the company's notice of a new 1% federal tax on cash-paid international transactions effective January 1, 2026 under Section 70604 of the "One Big Beautiful Bill," which represents the most material near-term regulatory shift in the cost structure for cash-based remittances and travel payments.

Name

Delgado Travel

Legal name

Delgado Travel II Corp and/or Delgado Travel Agency, Inc

Website

https://delgadotravelusa.com

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

51–100 employees

Short description

Delgado Travel is a family-owned travel agency and money transmitter founded in 1973, serving Ecuadorian-American and Latin American migrant communities across 30+ branches in New York, New Jersey, and Illinois with remittances, currency exchange, travel bookings, package shipping, phone recharges, and cultural radio programming.

Ownership category

akta.pro rank

Product category

Remittance and Travel Agency Services

NAICS

Travel Agencies (561510), Tour Operators (56152)

akta.pro primary industry

Outbound International Retail Travel Agencies (THAKABAI)

Keywords

• Money remittance services
• Travel agency services
• Currency exchange services
• Package shipping services
• International phone recharges

Headquarters

HQ city

Jackson Heights

HQ country

United States

HQ region

North America

Offices30 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Money Transfers / Remittances: International money transfer services to Latin America, Caribbean, and Europe. Fees charged per transaction with competitive exchange rates. Service trusted by thousands of customers with coverage in 26 countries.
2. Currency Exchange: Foreign currency exchange services with competitive rates for multiple currencies including EUR, MXN, GBP, CAD, JPY, COP, PEN, CLP, ARS, BRL, and others.
3. Travel Agency Services: Flight bookings and tour packages to Latin America, Caribbean, Mexico, and domestic US destinations. Commission-based revenue from airline tickets and hotel packages.
4. Package Shipping: Package and letter delivery service to Ecuador with pricing at $24 for 8 lb packages. Additional revenue from optional insurance coverage ($4-6).
5. Phone Recharges: Prepaid mobile phone recharge services within and outside the United States. Minutes never expire feature.
6. Radio Broadcasting (GRD): Online radio station Grupo Radial Delgado (GRD) broadcasting Ecuadorian music, news, and sports since 1995. Mobile app available on Android.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Delgado Travel is a family-owned travel agency and licensed money transmitter serving the Latin American migrant community in the United States. Its core offering is a one-stop shop of financial and travel services including international money remittances to 26 countries, foreign currency exchange, flight bookings and tour packages, package shipping to Ecuador, and international phone recharges, delivered through an in-person branch network and supported by its own Spanish-language radio station (GRD).

Product overview

Delgado Travel operates as a diversified financial services and travel company, functioning as both Delgado Travel II Corp (money transmitter) and Delgado Travel Agency Inc. The company offers an integrated portfolio of services centered around connecting immigrant communities with their home countries: money remittance transfers (Remesas Familiares) with coverage to 26 countries, international currency exchange (Cambio de Divisas), travel agency services including flights and tour packages, package shipping to Ecuador (Paquetería), phone top-up recharges, and Grupo Radial Delgado (GRD) online radio station with a dedicated mobile application. Services are delivered through company-owned offices across New York, New Jersey, and Illinois.

Differentiator

Problem solved

Functional benefit

Products and services

• Delgado Travel Agency Services Full-service travel agency offering flight bookings, vacation packages, and tour packages to destinations across the Americas including South America, Central America, Mexico, the Caribbean, and domestic US routes for the Latin American migrant community in the United States.
• Remesas Familiares (Money Remittance) International money transfer service enabling customers to send funds to recipients in 26 countries across North America, South America, Central America, the Caribbean, and Europe through a global payment network of over 100,000 payment points.
• Cambio de Divisas (Currency Exchange) International currency exchange service providing competitive exchange rates for multiple currencies including EUR, MXN, GBP, CAD, JPY, COP, PEN, CLP, ARS, BRL, PYG, UYU, CNY, CHF, RUB, and KRW.
• Paquetería (Package Shipping) Package and letter shipping service to Ecuador with delivery times of 10 business days for packages and 4-5 business days for letters, priced at $24 for 8 lb packages with optional insurance coverage ($4-6), licensed by the US Transportation Security Administration.
• Recargas Telefónicas (Phone Top-ups) Mobile phone recharge service allowing customers to add prepaid minutes for phones within and outside the United States at competitive rates, with non-expiring minutes.
• GRD (Grupo Radial Delgado Internacional) Online radio station broadcasting since 1995 featuring Ecuadorian music, news, and sports coverage with correspondents in Mexico, Chile, Venezuela, Colombia, Peru, and Argentina, accessible via Android app and TuneIn.
• GRD Online Mobile Application

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Banco DelBank (Ecuador)coreChannel Partner/ Reseller/ DistributorPrimary banking partner in Ecuador for money transfer payouts. Part of the extensive Ecuadorian payment network with locations across Austro, Costa, Sierra, Oriente, and Galapagos regions.
• Delgado Travel Ltda. (Ecuador)coreChannel Partner/ Reseller/ DistributorAffiliate company in Ecuador handling local distribution and payment services for remittance customers.
• Banco W S.A. (Ecuador)coreChannel Partner/ Reseller/ DistributorBanking partner in Ecuador for money transfer payouts and account deposits.
• InterBank (Peru)coreChannel Partner/ Reseller/ DistributorMajor Peruvian banking partner providing extensive network of payment points across Peru for money transfers.
• Banco Agricola (El Salvador)coreChannel Partner/ Reseller/ DistributorLeading El Salvador bank partner for money transfer services in Central America.
• Banco Industrial S.A. (Guatemala)coreChannel Partner/ Reseller/ DistributorGuatemala's largest banking institution serving as payment partner for remittance services.
• Banco Multiple BHD Leon S.A. (Dominican Republic)coreChannel Partner/ Reseller/ DistributorMajor Dominican Republic bank partner for money transfer payouts in the Caribbean region.
• Empeños Del Sur S.A. de CV (Mexico)coreChannel Partner/ Reseller/ DistributorPayment partner in Mexico with extensive retail network across the country including locations in major cities.
• TransMoney MexicominorChannel Partner/ Reseller/ DistributorMexican money transfer network partner providing additional payment points.
• JetBlueminorChannel Partner/ Reseller/ DistributorAirline partner providing direct flights for travel packages to Caribbean destinations including Puerto Rico and Dominican Republic.
• Delta AirlinesminorChannel Partner/ Reseller/ DistributorAirline partner for direct flights to San Juan, Puerto Rico.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Western Union: The dominant U.S. money transmitter with a global agent network spanning 200+ countries, directly overlapping with Delgado Travel's remittance and currency-exchange services. Both serve cash-walk-in customers at retail locations, though Western Union operates at vastly greater scale and breadth.
• Xoom (a PayPal service): PayPal-owned digital remittance service with strong U.S.-to-Latin America flows. Represents the digital-only competitive pressure on traditional retail remittance businesses like Delgado Travel.

Direct peers

• Remitly: Digital-first U.S. remittance company specializing in corridors to Latin America, the Caribbean, and other emerging markets. Directly competes for the same U.S.-based Latin American migrant customer with mobile-based money transfer services.
• MoneyGram: Large U.S. money transfer company with a substantial share of the U.S.-to-Latin America corridor, offering cash-pickup and digital remittance services. Competes with Delgado Travel for the same migrant customer base across retail and digital channels.
• Viamericas: U.S.-headquartered remittance company focused on Latin America and the Caribbean corridors with both digital and retail agent distribution. Operates in similar customer segments to Delgado Travel's U.S. Hispanic community.
• Intermex: Miami-based remittance provider focused on Latin America and the Caribbean, with a multi-channel approach combining retail agents and digital transfers. Overlaps directly with Delgado Travel's U.S.-to-Latin America remittance offering.
• Liberty Travel: U.S. retail travel agency chain selling vacation packages, flights, and tours to leisure travelers, including Caribbean and Latin American destinations. Closest comparable on the travel agency side of Delgado Travel's business.
• Dolex: U.S. money transfer service owned by Grupo Elektra, with deep roots in Mexican and Latin American corridors and a multi-channel retail and digital distribution model. Comparable to Delgado Travel in corridor focus and customer profile.

Emerging players

• SendWave: Mobile-first remittance app acquired by Zepz, focused on African and select Latin American corridors from the U.S. Represents the digital-native, app-based competitive threat to retail remittance operators.

Regional players

• Continental Currency Services: Retail-focused currency exchange and money services business operating physical locations in U.S. markets with significant immigrant populations. Comparable to Delgado Travel in retail branch model, currency exchange, and community-oriented service.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/delgadotravel
• Facebookfacebook.com/delgadotravelusa
• Instagraminstagram.com/delgadotraveloficial
• LinkedInlinkedin.com/company/delgado-travel

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Delgado Travel