What Netzlink Informationstechnik GmbH does

Netzlink Informationstechnik GmbH is a privately held German IT services provider founded in 1990 in Braunschweig, operating as a GmbH under the Grouplink Holding GmbH umbrella (alongside MEKOS and, since January 2024, Apia) and recently rebranded to Grouplink IT Solutions GmbH. The firm delivers end-to-end IT services spanning ISO 27001 certified data center operations, Nubo Cloud managed cloud and backup services, Helplink IT service desk (handling 100,000 tickets annually with an 87% first-level resolution rate under ITIL V3 processes), network design, IT security, backup and disaster recovery (IBM, Veeam, SEP stacks), WLAN planning, and regulatory compliance consulting around NIS2, DSGVO and the Digital-Gesetz (DigiG). Its proprietary assets are Helplink (branded service management layer with multilingual, multi-channel support and optional 24x7 coverage) and the Nubo Cloud platform; it also operates its own photovoltaic-powered Passivhaus-built IT-Campus in Braunschweig.

Netzlink serves primarily the German Mittelstand (mid-market companies), the healthcare sector, and public administration/institutions, supplemented by enterprise clients with demanding data-protection and business-continuity needs. Revenue is generated through three streams: professional services (workshops, NIS2 and digitalization consulting, WLAN analysis), managed services (Helplink SLA-based multi-year contracts with modular service levels), and subscription/recurring revenue (Nubo Cloud hosting and backup). Go-to-market combines direct enterprise field sales, an inside sales team offering free initial consultations, and the Grouplink partner network providing access to 500+ IT experts. The company holds ISO 9001:2015 and ISO 27001 certifications, maintains IBM Gold, Veeam Silver, and SEP Premium Silver partner statuses, and is a Gold member of the FIWARE Foundation; technical accreditations include LANCOM Systems networking for healthcare-sector deployments. Leadership transitioned in January 2025 from founder Sven-Ove Wähling to Sabri Boughattas (ex-SITS Deutschland GmbH) as CEO alongside CFO Christian Partzsch.

Name

Netzlink Informationstechnik GmbH

Legal name

Netzlink Informationstechnik GmbH

Website

https://netzlink.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

101–250 employees

Short description

Netzlink Informationstechnik GmbH is a privately held German IT services firm (Braunschweig, founded 1990) delivering managed IT, cloud, security, networking, and NIS2/Digital-Gesetz compliance services to mid-market companies, healthcare providers, and public-sector institutions across Germany.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

akta.pro secondary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

Keywords

• Managed IT services
• Cloud infrastructure services
• IT security consulting
• Data center colocation
• Network infrastructure solutions

Headquarters

HQ city

Braunschweig

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Others

Revenue model

1. IT Consulting and Advisory Services: Professional consulting services including NIS2 compliance workshops, IT security consulting, digitalization consulting, and WLAN analysis. Delivered through individual consultation appointments and structured workshop engagements.
2. Managed IT Services (Helplink): Recurring managed IT service contracts under the Helplink brand, providing ongoing IT operations support, service desk, monitoring, and maintenance. Revenue is generated through service contracts with defined SLAs, ticket-based hourly allocations, and optional task-based modules.
3. Cloud and Infrastructure Services (Nubo Cloud): Cloud hosting and managed infrastructure services under the Nubo Cloud brand, including cloud backup services (e.g., Veeam Backup for Microsoft 365). Revenue generated through recurring cloud service subscriptions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Netzlink is a Braunschweig-based IT consultancy and managed services provider offering data center, IT security, cloud, virtualization, network, and data protection services. The company operates its own ISO 27001 certified data centers at IT-Campus Braunschweig, and delivers recurring managed services under the Helplink IT service desk brand and the proprietary Nubo Cloud platform. It also provides compliance consulting for EU NIS2, DSGVO, and the German Digital-Gesetz (DigiG), targeting German Mittelstand, healthcare, and public-sector customers.

Product overview

Netzlink Informationstechnik GmbH offers a comprehensive portfolio of IT services and solutions. The core offerings include Helplink (IT service desk and support concept), Nubo Cloud (managed cloud services), and specialized services spanning backup and recovery, IT security, networking, and digital transformation. The company provides sector-specific solutions for healthcare (e-Health), smart cities, and Industry 4.0, along with consulting services for regulatory compliance including NIS2 and data protection. Their service portfolio includes WLAN analysis and planning, data center services, virtualization, storage solutions, and archiving. The company operates as a mid-sized IT consulting firm based in Braunschweig, Germany, serving medium-sized enterprises and public sector organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Helplink IT Service Desk Managed IT service desk and support concept for mid-market and enterprise customers, providing ITIL V3-aligned ticket processing, system monitoring, IT outsourcing, and SLA-based incident management with optional 24x7 coverage.
• Nubo Cloud Proprietary cloud and managed infrastructure platform delivering hosted services, scalable cloud infrastructure, and integrated backup for mid-market and enterprise customers, including Veeam-based Microsoft 365 backup.
• WLAN Analysis and Planning Professional WLAN survey, simulation, planning, and optimization service that delivers tailored wireless network designs and integration for enterprise, healthcare, and industrial customers.
• NIS2 Consulting Consulting service guiding German businesses through EU NIS2 directive implementation, including gap analysis, security posture assessment, structured workshops, and compliance roadmap development.
• Backup and Recovery Solutions Backup and disaster recovery portfolio based on IBM, Veeam, and SEP sesam technologies covering tape, disk, and cloud backup strategies with ransomware protection, immutable storage, and automated recovery testing for enterprise customers.
• e-Health Solutions IT solutions tailored for healthcare providers covering Digital-Gesetz (DigiG) compliance, electronic patient records, e-prescriptions, and secure IT infrastructure for medical practices, hospitals, pharmacies, and care facilities.
• Data Center Services Housing, hosting, and colocation services from Netzlink's own ISO 27001 certified data centers at IT-Campus Braunschweig, with managed infrastructure for enterprise and mid-market customers.
• SORMAS Disease Surveillance System Disease surveillance and management system delivered to public health organizations for outbreak detection, case tracking, and response workflow support.
• IT Security Services IT security services including threat assessment, security architecture, firewall maintenance, and protective measures for enterprise environments and critical infrastructure.
• Digitalization and Industry 4.0 Consulting Consulting and implementation services for digital transformation and Industry 4.0 initiatives, covering industrial IT, smart manufacturing, and enterprise digitalization roadmaps.

Quantifiable outcome

• 100,000 tickets processed per year with 87% first-level resolution rate
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability2 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core, flagship, strategic and minor.

• Grouplink IT Solutions GmbH / Grouplink Holding GmbHcoreStrategic or Co-development PartnerNetzlink operates under the Grouplink IT Solutions umbrella (formerly Netzlink Informationstechnik GmbH and MEKOS merged into Grouplink IT Solutions). The Grouplink Holding GmbH serves as the parent company. The Grouplink network comprises 500+ IT experts across multiple companies, enabling comprehensive IT service delivery and cross-company collaboration on client engagements.
• IBMflagshipTechnology or IntegrationNetzlink is IBM Gold Business Partner, offering IBM's full backup and cyber resilience portfolio including IBM Spectrum Protect Plus, IBM Spectrum Sentinel, IBM Cyber Recovery Orchestration (Predatar), and IBM Safeguarded Copy. These solutions are integrated into Netzlink's managed services offering for customers.
• VeeamcoreTechnology or IntegrationNetzlink holds Veeam Silver Partner status and integrates Veeam Backup & Replication and Veeam Backup for Microsoft 365 into its service portfolio, including availability within the proprietary Nubo Cloud platform.
• SEP AGcoreTechnology or IntegrationNetzlink is SEP Premium Partner Silver, offering SEP sesam backup solutions — a German-made backup platform that supports SAP HANA, Linux-based backup servers, and immutable storage for ransomware protection.
• FIWARE Foundation e. V.strategicStrategic or Co-development PartnerNetzlink is a Gold member of the FIWARE Foundation, contributing to open platform standards for smart solutions and digital infrastructure, particularly in support of Smart City initiatives.
• LANCOM SystemscoreTechnology or IntegrationLANCOM Systems is Netzlink's partner for secure IT network infrastructure solutions. LANCOM's German-made networking equipment is used in customer deployments for network modernization, particularly in healthcare sector digitalization projects related to the Digital-Gesetz.
• Kassenärztliche Vereinigung Niedersachsen (KVN)minorStrategic or Co-development PartnerKVN partnered with Netzlink for an informational event on the Digital-Gesetz, where KVN experts joined to provide guidance to healthcare providers on digitalization requirements and IT security obligations.
• Technische Universität BraunschweigminorStrategic or Co-development PartnerAcademic partnership for joint research projects, student supervision for technical diploma, bachelor, and master theses, and IT talent recruitment. Part of Netzlink's Nachwuchsförderung (talent development) program.
• Ostfalia Hochschule für angewandte WissenschaftenminorStrategic or Co-development PartnerAcademic partnership for joint research projects and student supervision, supporting IT talent development in the Braunschweig region.
• Deutsche Angestellten Akademie GmbH (DAA)minorStrategic or Co-development PartnerPartnership with DAA Braunschweig for retraining programs (Umschulungspartner), enabling career changers to enter IT professions as Fachinformatiker, in alignment with Netzlink's social responsibility and talent pipeline strategy.
• movearoundminorOthersFitness and health platform offered to Netzlink employees as part of the corporate health management program. Employees receive discounted access to the movearound fitness network.

Scale indicators3 records

Recent moves8 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key highlights6 records

Customer concentration

• Xx.com/netzlink
• YouTubeyoutube.com/user/NetzlinkTV
• Facebookfacebook.com/netzlink
• LinkedInlinkedin.com/company/netzlink-informationstechnik-gmbh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Netzlink Informationstechnik GmbH