What Lanware Limited does

Lanware Limited is a London-based IT managed service provider (MSP) founded in 1993 that exclusively serves mid-market financial services firms in the UK, including hedge funds, asset managers, investment managers, insurance companies, and payment providers. The company operates on a single-vertical focus with no other industries served, and is 100% privately owned with 70% staff ownership under Managing Director Henry Duncombe.

The company's core offering is Finance Forward 365 (FF365), a modular managed IT service platform built primarily on Microsoft technologies (Microsoft 365, Azure, Microsoft Power Platform). FF365 consolidates end-to-end capabilities across four pillars: fully managed IT, modern workplace, infrastructure and data, and security. The platform is supported by a comprehensive module suite including FF365 Service Desk (24/7 support), FF365 Compliant Teams (regulatory-compliant collaboration), FF365 Virtual Desktop (Azure VDI), FF365 Managed Cyber Security (with in-house SOC), and Power Platform services (Power BI, Power Apps, Power Automate, Power Virtual Agents). Lanware operates its own Security Operations Centre (SOC), unusual among MSPs, and integrates third-party security technologies including Darktrace (AI-based breach detection) and Mimecast (email security).

The business model is subscription-based recurring revenue delivered through multi-year contracts, with quote-based pricing tailored to client requirements. Go-to-market is direct enterprise field sales targeting CIOs, COOs, and CISOs at financial services firms, supplemented by content marketing, webinars, the LanWIRE community platform, and industry events. Lanware holds ISO 27001 and Cyber Essentials Plus certifications, is FCA-compliance-focused (including DORA), and reports a 100% renewal rate on outsourcing services with clients collectively managing $200 billion in assets under management.

Name

Lanware Limited

Legal name

Lanware Limited

Website

https://lanware.co.uk

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Short description

Lanware Limited is a London-based IT managed service provider founded in 1993 that exclusively serves mid-market UK financial services firms through its Finance Forward 365 platform, delivering Microsoft-based managed IT, cyber security, and cloud services to hedge funds and asset managers.

Ownership category

akta.pro rank

Product category

Managed IT Services for Financial Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Endpoint Support & Device Lifecycle Services (IMACD) (BPAEAJAF)

akta.pro secondary industries

Enterprise LAN/WAN & SD-WAN Services (BPAEAEAD), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• Managed IT services
• Financial services IT
• Cloud infrastructure management
• Cyber security services
• Microsoft 365 services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Lanware generates revenue primarily through subscription-based managed IT services delivered via their Finance Forward 365 platform. The service includes end-user support, modern workplace technology, cloud infrastructure, cyber security, and business intelligence, all priced as a recurring subscription model tailored to the needs of mid-market financial services firms.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Lanware Limited is an IT managed service provider exclusively serving mid-market financial services firms in the UK. Through its flagship Finance Forward 365 platform, the company delivers end-to-end managed end-user support, modern workplace technology (Microsoft 365, Azure Virtual Desktop), cloud infrastructure, cyber security (including an in-house 24/7 SOC), regulatory compliance support, and business intelligence. It bundles managed IT services with modular add-ons covering email security, disaster recovery, network management, managed cyber security, and Microsoft Power Platform solutions.

Product overview

Lanware Limited operates as an IT managed service provider exclusively serving the financial services sector. The core offering is Finance Forward 365, a modular platform-plus-services architecture that combines a comprehensive managed IT service with multiple specialized add-on modules. Finance Forward 365 serves as the central platform providing end-to-end managed end-user support, modern workplace technology, Microsoft public cloud infrastructure, and cyber security. The modular components include FF365 Service Desk (24/7 IT support), FF365 Microsoft 365 (Microsoft administration), FF365 Managed Devices (hardware management), FF365 Compliant Teams (regulatory-compliant Teams), FF365 Secure Mobility (mobile device management), FF365 Virtual Desktop (Azure VDI), FF365 Email Security and Continuity (Mimecast-powered), FF365 Public Cloud Infrastructure (Azure management), FF365 Managed Network, FF365 Disaster Recovery, FF365 Managed Cyber Security (multi-tier SOC services), FF365 Power Apps (low-code development), and Finance Forward 365 Power BI (business intelligence). Additional offerings include Power Automate, Power Virtual Agents, and LanWIRE community platform. All services are specifically tailored for mid-market financial services firms including hedge funds, asset managers, and investment firms, with regulatory compliance built into the platform.

Differentiator

Problem solved

Functional benefit

Brands

• Finance Forward 365: Lanware's flagship fully managed digital workplace and cloud service built specifically for mid-market Financial Services. Includes Service Desk, Managed Devices, Microsoft Office 365, Public Cloud Infrastructure, Security, Email Security, and Virtual Desktop.
• FF365 Service Desk
• FF365 Microsoft 365
• FF365 Managed Devices
• FF365 Compliant Teams
• FF365 Secure Mobility
• FF365 Virtual Desktop
• FF365 Email Security and Continuity
• FF365 Public Cloud Infrastructure
• FF365 Managed Network
• FF365 Disaster Recovery
• FF365 Managed Cyber Security
• Power Platform
• FF365 Power Apps
• FF365 Power BI

Products and services

• Finance Forward 365 Lanware's flagship all-encompassing managed IT service platform for mid-market financial services firms, providing end-to-end managed end-user support, modern workplace technology, unified communications, Microsoft public cloud infrastructure, cyber security, and business intelligence. Combines Service Desk, Managed Devices, Microsoft Office 365, Public Cloud Infrastructure, Security, Email Security, and Virtual Desktop in one offering.
• FF365 Service Desk Fast and proactive around-the-clock IT support tailored to financial services, providing white-glove support with dedicated Service Delivery managers and live insight into tickets and service level performance.
• FF365 Microsoft 365 Managed Microsoft 365 service providing Office 365 Online Services, administration of Exchange Online, OneDrive, SharePoint and Teams, with conditional access and two-factor authentication.
• FF365 Managed Devices Fully-managed hardware device service including configuration, security and support for laptops, tablets or desktop PCs to meet strict compliance requirements for financial services.
• FF365 Compliant Teams Fully managed, compliant Microsoft Teams solution providing a single unified platform for communication and collaboration with sector-specific built-in regulatory compliance and call recording features for financial services.
• FF365 Secure Mobility Enterprise mobility management service enabling secure delivery of business applications to mobile users on any device, with containerised data, remote wipe capabilities, and compliance enforcement.
• FF365 Virtual Desktop Cloud-based virtual desktop service using Azure Virtual Desktop (AVD) providing secure and controlled access to data and applications on any device from any location.
• FF365 Email Security and Continuity Email security solution using Mimecast technology protecting businesses from email-borne threats including spam, malware and phishing, with email archiving and business continuity features.
• FF365 Public Cloud Infrastructure Fully managed Microsoft Azure cloud infrastructure service designing, deploying, managing and securing workloads for business-critical applications with around-the-clock monitoring.
• FF365 Managed Network Comprehensive managed network service providing fully managed, monitored and secured network infrastructure with 24/7 monitoring and proactive response to network issues.
• FF365 Disaster Recovery Disaster recovery and business continuity service ensuring business applications and workloads are replicated and recoverable between different geographical regions with defined recovery timeframes.

Quantifiable outcome

• 100% renewal success rate in outsourcing services
• +2 more outcomes

Named customers10 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability5 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft is Lanware's primary technology partner. Lanware is a specialist Microsoft partner providing Microsoft 365, Azure, and Power Platform services. The Finance Forward 365 managed service is built on Microsoft technologies including Azure Virtual Desktop, Microsoft Teams, SharePoint, OneDrive, and Microsoft security solutions.
• MimecastcoreTechnology or IntegrationMimecast is used as part of Lanware's email security solutions within the Finance Forward 365 service, providing protection against spam, malware, phishing, and email-borne threats for financial services clients.
• DarktracecoreTechnology or IntegrationDarktrace provides AI-based behavioral monitoring and breach detection technology used in Lanware's Advanced AI Breach Detection service. The system builds models of normal network behavior and generates alerts when deviations occur.

Scale indicators6 records

Direct peers

• Content+Cloud: Content+Cloud is a UK cloud and managed services provider specializing in Microsoft Azure, Modern Workplace and security. Overlaps Lanware on the Microsoft stack and mid-market enterprise customers.
• Redpalm: Redpalm is a UK managed services and cloud provider offering Microsoft 365, Azure, security and IT support to mid-market organizations. Comparable in geography, size and Microsoft-centric service portfolio to Lanware.
• Littlefish: Littlefish is a UK managed IT services and cybersecurity provider of comparable size, with service desk, modern workplace and security offerings. Overlaps Lanware in mid-market IT outsourcing, Microsoft 365 management and managed security.
• ANS Group: ANS is a UK-based managed services provider with comparable headcount, strong Microsoft Azure heritage, and a portfolio spanning security, cloud and modern workplace. Direct peer in scale and capability mix competing for similar mid-market enterprise mandates.
• RFA (Realfin): RFA is a long-standing IT managed services and cloud provider focused on the hedge fund and alternative investment community in London and New York. Closest direct peer to Lanware by vertical, customer segment and Microsoft/Azure-centric delivery model.

Broad incumbents

• Capita: Capita is a major UK IT and business services group offering managed infrastructure, cloud and digital workplace services to enterprise and public sector customers. Provides generalist competition at the larger end of Lanware's addressable market.
• Bytes Software Services: Bytes is a UK-based software licensing and managed services distributor serving enterprise customers with cloud, security and IT services. Larger incumbent peer competing for similar Microsoft-led managed services opportunities.
• Computacenter: Computacenter is one of the largest UK-headquartered IT infrastructure and managed services providers, serving enterprise customers across multiple industries including financial services. Broader incumbent competitor with substantially larger scale and global footprint.

Emerging players

• ITRS Group: ITRS provides infrastructure monitoring and observability tooling purpose-built for capital markets and financial services firms. Adjacent peer with deep overlap in target customers, though focused on a specific monitoring niche rather than full IT outsourcing.
• Options IT: Options IT provides managed cloud, connectivity and IT services to the global hedge fund and capital markets community. Specialized peer with overlapping financial-services customers but a more connectivity/infrastructure-led delivery model.

Market position

Strengths5 records

Weaknesses5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/lanwarelimited
• YouTubeyoutube.com/@LanwareLtd
• LinkedInlinkedin.com/company/lanware

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lanware Limited