What Pajakku does

Pajakku (PT. Mitra Pajakku) is an Indonesian tax technology company founded in 2005 and headquartered in Jakarta, with additional offices in Bandung and Bali. It is one of the few officially designated Penyedia Jasa Aplikasi Perpajakan (PJAP) by Indonesia's Directorate General of Taxes (DJP), authorised since 2005 (KEP-20/PJ/2005) and renewed under KEP-211/PJ/2022, and holds additional government designations as an authorised e-Meterai distributor for state-owned Peruri (SP-1437/XII/2021) and as a Lembaga Persepsi Lainnya (LPL) under the Directorate General of Treasury (DJPb) (KEP-159/PB/2020). The company operates a cloud-based, API- and SFTP-integrable tax compliance platform directly connected to DJP's Coretax system, covering VAT invoicing (Tarra e-Faktur), withholding tax (e-PPT for PPh 21/23/Unifikasi), electronic meterai and digital signatures (e-Met), NPWP validation (KSWP), tax reconciliation and anomaly detection (SIP), real-time compliance monitoring (BIP), tax document management (Tador), an AI-powered tax assistant (Sonia AI), and professional Brevet/BNSP tax certification programmes.

The platform's technology backbone includes native ERP integrations with SAP, Oracle, Odoo, Kingdee, Yonyou, Run System, Ellipse EMS, and MPlus; banking integrations with BCA, Mandiri, BNI, and BRI via the MPN government payment gateway; and multi-cloud deployment options across Google Cloud Platform, AWS, and Biznet GioCloud, with on-premise deployment available for data sovereignty. Pajakku is ISO/IEC 27001, ISO 9001, and ISO/IEC 20000-1 certified. Revenue is generated primarily through annual subscription-based access to its tax application modules, sold on a per-seat or per-entity basis with custom enterprise pricing, supplemented by professional tax advisory services (including transfer pricing documentation) and revenue from Brevet A/B and BNSP-certified tax training programmes.

The go-to-market is enterprise-focused and direct, anchored by call center, WhatsApp Business, and demo-request sales motions, with parallel channel distribution through ERP system integrators, banking partners, and university partnerships under formalised ERPelaborate, Paylaborate, Marketlaborate, and Edulaborate programmes. The customer base spans large Indonesian corporate groups and multi-entity enterprises across manufacturing, retail/e-commerce, banking, logistics, FMCG, and real estate verticals. The company currently operates exclusively within Indonesia, with no disclosed funding rounds and 51-100 employees, positioning it as a profitable, regulation-anchored incumbent rather than a venture-backed growth-stage SaaS.

Name

Pajakku

Legal name

PT. Mitra Pajakku

Website

https://pajakku.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

101–250 employees

Short description

Pajakku (PT. Mitra Pajakku) is an Indonesian tax technology company, officially designated as a PJAP by DJP since 2005, providing cloud-based tax compliance software (e-Faktur, e-Bupot, e-Meterai, KSWP, SIP, BIP) integrated with Coretax DJP for large enterprise and multi-entity corporate groups across Indonesia.

Ownership category

akta.pro rank

Product category

Tax Compliance Software

NAICS

Tax Preparation Services (541213), Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO)

akta.pro secondary industries

Tax Return Filing, Processing & Assessment (BPAIADAC), Revenue Intelligence, Analytics & Risk Management (BPAIADAL)

Keywords

• Tax compliance software
• VAT invoicing
• Withholding tax management
• Electronic meterai services
• Tax payment processing

Headquarters

HQ city

Palmerah

HQ country

Indonesia

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Tax Application Software Subscriptions: Pajakku generates revenue primarily through subscription-based access to its suite of tax compliance applications, including e-Faktur (Tarra), e-Bupot (e-PPT), e-Meterai (e-Met), KSWP, SIP, BIP, and Tador. These are sold to enterprise and mid-market companies on a per-seat or per-entity basis, with pricing varying by company size and number of NPWPs managed.
2. Professional Services and Training: Revenue is also generated through professional tax advisory services, transfer pricing documentation (TP Docs), and professional training programs including Brevet A and B tax certification as well as BNSP-certified professional tax certification courses through the Human Enabler module.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Pajakku (PT. Mitra Pajakku) is an officially designated Tax Application Service Provider (PJAP) operating a cloud-based tax compliance platform directly integrated with Indonesia's Coretax DJP system. The platform automates the full tax lifecycle for enterprise and mid-market companies — electronic VAT invoicing (e-Faktur/Tarra), withholding tax management (e-PPT), electronic meterai and digital signatures (e-Met), NPWP validation (KSWP), tax reconciliation (SIP), compliance monitoring (BIP), and document management (Tador). It supports multi-NPWP and multi-entity management with API/SFTP ERP integration and AI-powered support via Sonia AI.

Product overview

Pajakku is an official DJP-certified tax application provider (PJAP) offering an end-to-end digital tax platform built as a unified suite of integrated modules. The core portfolio centers on tax preparation and compliance tools — e-Faktur Pajak (Tarra) for VAT invoicing and SPT PPN reporting, e-Bupot Unifikasi (e-PPT) for withholding tax and PPh 21/26 management, and e-Meterai (e-Met) for digital stamps and signatures — all connected to Coretax DJP. These are supplemented by fraud-prevention tools (KSWP for NPWP validation), analytics and monitoring (SIP for tax reconciliation, BIP for compliance dashboards), document management (Tador), and professional development (Brevet and BNSP tax certification). The platform is distinguished by ERP integration capabilities (SAP, Oracle, Odoo, Kingdee, and others via API/SFTP), Sonia AI 24/7 tax assistance, multi-NPWP/multi-user management, and on-premise deployment options. Supporting tools include a free Tax Calculator, a community Forum, and a Tax Calendar.

Differentiator

Problem solved

Functional benefit

Brands

• Tarra: e-Faktur Pajak - tax invoice management application
• e-PPT
• e-Met
• e-KS
• SIP
• BIP
• Tador
• Sonia AI
• MPN Payment

Products and services

• e-Faktur Pajak (Tarra) Electronic VAT invoice and SPT PPN preparation application that automates input/output VAT invoice processing, return nota, and supporting PPN documents, with online SPT PPN reporting directly integrated with Coretax DJP. Used by corporate taxpayers for VAT compliance.
• e-Bupot Unifikasi dan PPh 21/26 (e-PPT) Unified withholding tax management application handling PPh 21, PPh 23, and Unifikasi proof-of-withholding documents, automating calculation, generation, SPT Masa and Tahunan reporting, and tax payment — integrated with Coretax DJP via e-Pengolahan Pajak Terpadu. Used by companies with employee income tax and third-party withholding obligations.
• e-Meterai dan Tanda Tangan Digital (e-Met) Certified electronic stamp (e-Meterai) and digital signature solution from Peruri and PSrE Indonesia. Enables digital document legalization via API or SFTP integration and on-premise server installation for maximum security. Used by companies to legalize digital contracts and tax documents.
• Konfirmasi Status Wajib Pajak (KSWP / e-KS)

Quantifiable outcome

• Reduces manual tax data entry through automated ERP integration
• +2 more outcomes

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability3 records

Feature9 records

Partnerships

21 partnerships are on record, tiered core and minor.

• SAPcoreTechnology or IntegrationSAP is a key ERP integration partner under the ERPelaborate programme, enabling enterprise customers to connect Pajakku's tax compliance module with their SAP ERP systems via API or SFTP for automated tax data exchange.
• OraclecoreTechnology or IntegrationOracle is an ERP integration partner under the ERPelaborate programme, allowing enterprise customers to connect Pajakku's tax compliance tools with Oracle ERP systems.
• OdoocoreTechnology or IntegrationOdoo is an open-source ERP integration partner under the ERPelaborate programme, enabling Odoo users to connect their business management suite with Pajakku's tax compliance platform.
• KingdeecoreTechnology or IntegrationKingdee is an ERP integration partner under the ERPelaborate programme, enabling Kingdee ERP users to integrate with Pajakku's tax compliance applications.
• YonyoucoreTechnology or IntegrationYonyou is an ERP integration partner under the ERPelaborate programme, enabling Yonyou ERP customers to connect to Pajakku's tax compliance platform.
• Run SystemcoreTechnology or IntegrationRun System is an ERP integration partner under the ERPelaborate programme, enabling Indonesian enterprise customers to integrate their Run System ERP with Pajakku's tax solutions.
• Ellipse EMScoreTechnology or IntegrationEllipse EMS is an ERP integration partner under the ERPelaborate programme, enabling customers to connect Ellipse EMS with Pajakku's tax compliance applications.
• MPluscoreTechnology or IntegrationMPlus is an ERP integration partner under the ERPelaborate programme, providing integration between MPlus software and Pajakku's tax compliance platform.
• Bank Central Asia (BCA)coreTechnology or IntegrationBCA is both a marketing partner under Marketlaborate and a payment partner under Paylaborate, enabling BCA customers to access tax payment services through Pajakku and integrating BCA's banking services with the tax payment workflow.
• Bank Negara Indonesia (BNI)coreTechnology or IntegrationBNI is a payment partner under Paylaborate, enabling tax payment processing via BNI banking channels integrated with the Pajakku MPN payment gateway.
• Bank Rakyat Indonesia (BRI)coreTechnology or IntegrationBRI is a payment partner under Paylaborate, enabling tax payment processing via BRI banking channels integrated with the Pajakku MPN payment gateway.
• Bank MandiricoreTechnology or IntegrationBank Mandiri is a payment partner under Paylaborate, enabling tax payment processing via Mandiri banking channels integrated with the Pajakku MPN payment gateway.
• Google Cloud PlatformcoreTechnology or IntegrationGoogle Cloud Platform is an Infrastructure as a Service (Iaas) partner, providing cloud computing infrastructure to support Pajakku's platform operations and enable enterprise customers to deploy cloud-based tax solutions.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS is an Infrastructure as a Service (Iaas) partner providing cloud computing infrastructure to support Pajakku's platform operations.
• Perum Peruri (Peruri)coreTechnology or IntegrationPerum Peruri is the state-owned printing company that issues official electronic meterai (e-Meterai) in Indonesia. Pajakku is an official e-Meterai distributor (SP-1437/XII/2021), reselling and integrating e-Meterai services into the Pajakku platform.
• Direktorat Jenderal Pajak (DJP)coreTechnology or IntegrationDJP is the Indonesian Directorate General of Taxes. Pajakku is officially designated as a PJAP (Penyedia Jasa Aplikasi Perpajakan) under DJP since 2005 (KEP-20/PJ/2005, renewed KEP-211/PJ/2022), providing tax application services integrated with DJP's Coretax system.
• Direktorat Jenderal Perbendaharaan (DJPb)coreTechnology or IntegrationDJPb is the Indonesian Directorate General of Treasury. Pajakku is an authorized Other Collecting Institution (Lembaga Persepsi Lainnya, LPL) under DJPb since 2020 (KEP-159/PB/2020), enabling online government tax payment processing.
• PLN Icon PlusminorGTM or Marketing PartnerPLN Icon Plus is a marketing partner under Marketlaborate, collaborating on promoting tax compliance solutions to enterprise customers in Indonesia.
• Universitas Hindu IndonesiaminorGTM or Marketing PartnerPart of the Edulaborate programme, Universitas Hindu Indonesia collaborates with Pajakku on national tax awareness education (Gerakan Nasional Sadar Pajak).
• Universitas Bina NusantaraminorGTM or Marketing PartnerPart of the Edulaborate programme, Universitas Bina Nusantara collaborates with Pajakku on national tax awareness education (Gerakan Nasional Sadar Pajak) and potentially student placement or research initiatives.
• MPN (Modul Penerimaan Negara)coreTechnology or IntegrationMPN is the government's state revenue module integrated into Pajakku's platform via mpn.pajakku.com, enabling real-time tax payment processing directly to government accounts through integrated banking partners.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Accurate (CPSSoft): Leading Indonesian accounting/tax software with e-Faktur and tax modules widely used by Indonesian SMEs and mid-market companies. Provides direct competition to Pajakku's tax preparation offerings within an integrated ERP/accounting stack.
• Mekari (Jurnal): Indonesian accounting and tax SaaS suite (Jurnal, Klikpajak, Mekari Talenta) that bundles bookkeeping with PJAP-style tax compliance modules. Directly competes for the same corporate compliance wallet and overlaps with Pajakku's ERP-integrated approach.
• OnlinePajak: One of the original Indonesian PJAPs offering cloud tax invoice (e-Faktur), e-Bupot, and e-SPT filing services for SMEs and corporates. Directly competes with Pajakku in the same regulated PJAP segment with overlapping product modules.
• Klikpajak: PJAP-licensed Indonesian tax compliance platform providing e-Faktur, e-Bupot, and tax payment services to corporates. Competes with Pajakku for the same multi-NPWP enterprise segment using similar DJP-integrated workflows.

Emerging players

• Avalara: US-listed global indirect tax compliance SaaS expanding into indirect tax categories globally. Not focused on Indonesian PPh/PPN today but represents the kind of internationally-funded tax-tech competitor that could localize into Indonesia over time.

Others

• Xero: Global cloud accounting platform with Indonesian accountant/customer reach and an app ecosystem. Thematically comparable as a cloud accounting and compliance platform, though not a PJAP and not localized for Indonesian tax filing.
• Wolters Kluwer (CCH/ONESOURCE): Global professional tax compliance and accounting information provider. Comparable only thematically as an adjacent professional-services and tax-content platform serving accountants and corporates in regulated tax jurisdictions.

Broad incumbents

• DJP Coretax (Direktorat Jenderal Pajak): The Indonesian tax authority itself operates Coretax DJP, the central system that all PJAPs (including Pajakku) integrate with. While not a commercial competitor, DJP's own portals and any future direct-to-taxpayer tools represent a permanent baseline competitor and platform risk.
• Oracle Indonesia: Global ERP with an Indonesian presence and a partnership with Pajakku under ERPelaborate. Oracle's broader finance/tax product strategy positions it as a broad incumbent whose deeper Indonesian tax localization could erode Pajakku's integration advantage.
• SAP Indonesia: Global ERP vendor whose Indonesian ecosystem (and partners) overlaps with Pajakku's ERPelaborate programme. SAP's localization strategy and any in-built Indonesian tax modules represent a broad incumbent threat to standalone PJAPs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/MitraPajakku
• YouTubeyoutube.com/@pajakku2004
• LinkedInlinkedin.com/company/7939346
• Instagraminstagram.com/pajakku

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pajakku