What Mekari does

Mekari (legally PT Mid Solusi Nusantara) is an Indonesian-headquartered SaaS company that operates what it describes as the country's #1 integrated business automation ecosystem, serving 55,000+ businesses and 3.3 million professionals across Southeast Asia. Founded from the 2018 merger of three early Indonesian SaaS pioneers (Talenta, Sleekr, and Jurnal, originally launched in 2015), the company has built a portfolio of 12+ interconnected products organized around three pillars: people operations (Talenta for HR/payroll, Flex for employee benefits and earned wage access), financial operations (Jurnal for accounting and supply chain, Expense for spend management with VISA-backed corporate cards, Pay for transactions, Capital for financing, Klikpajak for tax filing integrated with the Indonesian Directorate General of Taxes), and customer engagement (Qontak for omnichannel CRM, Sign for e-signatures). Supporting modules include Officeless (low-code/no-code app development, acquired via Jojonomic in June 2024), Desty (omnichannel commerce, acquired August 2025), Airene (AI-powered analytics), Access (identity management), Flow (workflow automation), University (corporate training), and POS.

The underlying technology is a cloud-based SaaS platform with ISO 27001-certified security, 70+ third-party integrations, embedded AI features (OCR for invoice processing, face recognition for attendance, AI chatbots, and anomaly detection), and local regulatory integrations including direct DJP and Kominfo PSE compliance. Mekari monetizes primarily through annual subscription contracts with per-user or per-company pricing, tiered across startups, SMEs (UMKM), and large enterprises, with go-to-market executed through a hybrid sales-led and product-led motion — direct field sales across nine Indonesian cities plus a Gurugram office, inside sales, an SI/reseller partner program, and an unusually deep embedded distribution channel via co-marketing partnerships with six major Indonesian banks (BRI, UOB, Mandiri, Bank Saqu, Bank Raya, Permata). The company has raised approximately $189M in venture funding from Sequoia Capital, Vertex Holdings, and SoftBank Vision Fund 2 across Series A through C.

Name

Mekari

Legal name

PT Mid Solusi Nusantara

Website

https://mekari.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Mekari is an Indonesian SaaS company operating an integrated cloud business automation ecosystem spanning HR, payroll, accounting, CRM, expense management, tax compliance, and digital signatures, serving 55,000+ businesses and 3.3 million professionals across Southeast Asia.

Ownership category

akta.pro rank

Product category

Cloud Business Software (Integrated SaaS for HR, Finance, CRM, and Tax)

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Management Services (8741)

akta.pro primary industry

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

akta.pro secondary industries

Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB), Billing, Payments & Subscription Support (BPAAABAC)

Keywords

• Cloud business software
• HR payroll software
• Accounting ERP software
• Omnichannel CRM platform
• Indonesian tax compliance

Headquarters

HQ city

Jakarta Pusat

HQ country

Indonesia

HQ region

Asia

Offices10 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription Revenue: Mekari generates primary revenue through subscription-based SaaS products including Mekari Talenta (HR & payroll), Mekari Jurnal (accounting & supply chain), Mekari Qontak (CRM & omnichannel), Mekari Sign (digital signature), Mekari Flex (employee benefits/EWA), Mekari Desty (omnichannel commerce), Mekari Expense (expense management), Mekari Pay (transaction management), Mekari Capital (business financing), Mekari Officeless (custom applications), Mekari Klikpajak (tax management), and Mekari University (corporate training). Pricing is typically per-user or per-company subscription with tiered plans.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels10 records

Core offering

Mekari sells a cloud-based SaaS ecosystem of integrated business software covering HR & payroll, accounting & supply chain, CRM & omnichannel customer engagement, digital signatures, employee benefits, expense & corporate cards, tax compliance, no-code custom apps, omnichannel commerce, and corporate training. The products are sold on subscription to Indonesian businesses from startups to large enterprises, with quote-based annual pricing tailored to company size and selected modules.

Product overview

Mekari is Indonesia's #1 integrated SaaS ecosystem offering a unified platform with modular products for comprehensive business management. The portfolio centers on three core pillars: people operations (Mekari Talenta for HR/payroll, Mekari Flex for employee benefits), financial operations (Mekari Jurnal for accounting/supply chain, Mekari Expense for spend management, Mekari Pay for transactions, Mekari Capital for financing, Mekari Klikpajak for tax), and customer engagement (Mekari Qontak for CRM/omnichannel). Supporting modules include Mekari Sign for digital signatures, Mekari Desty for marketplace commerce, Mekari Officeless for custom app development, plus Mekari Airene for AI insights, Mekari Access for identity management, Mekari Flow for workflow automation, and Mekari University for corporate training. All products are designed to operate as an integrated ecosystem with unified data and cross-product workflows.

Differentiator

Problem solved

Functional benefit

Brands

• Mekari Talenta: HR and payroll software solution for workforce management
• Mekari Jurnal
• Mekari Qontak
• Mekari Sign
• Mekari Flex
• Mekari Klikpajak
• Mekari Expense
• Mekari Pay
• Mekari Capital
• Mekari Officeless
• Mekari Desty
• Mekari University
• Mekari Airene
• Mekari Access
• Mekari Flow
• Mekari POS

Products and services

• Mekari Talenta HR and payroll software providing comprehensive workforce management including attendance tracking, shift scheduling, payroll processing, performance evaluation, onboarding and offboarding management for Indonesian businesses.
• Mekari Jurnal Online accounting and supply chain management software offering financial planning, production monitoring, inventory management with just-in-time systems, and integrated procurement-to-payment processes for Indonesian SMBs and enterprises.
• Mekari Qontak Omnichannel CRM software consolidating customer interactions from WhatsApp, social media, and email into a unified dashboard with AI chatbot support and sales pipeline automation for sales and customer engagement teams.
• Mekari Sign Digital authorization and e-signature solution providing instant contract legality verification and official e-Meterai integration for legal document management.
• Mekari Flex Employee benefit and fund support management software offering flexible benefits, earned wage access (EWA), and employee funding solutions to improve workforce welfare and productivity.
• Mekari Expense Budget and expense management software with AI-based OCR for invoice scanning, vendor payment automation across 50+ Indonesian banks, real-time spending tracking, and Mekari Limitless Card for corporate payments.
• Mekari Pay Business transaction management software providing comprehensive control over operational expense payments and financial transactions for Indonesian businesses.
• Mekari Capital Business financing management software designed to support company funding needs and financial growth for Indonesian SMEs and enterprises.
• Mekari Klikpajak Tax management software for employee and business tax reporting, providing e-Faktur management, automatic data reconciliation, and integrated compliance with Indonesian tax authorities (DJP).
• Mekari Officeless Custom business application development platform powered by low-code/no-code technology, enabling enterprises to build customized applications, workflow integrations, and connect internal systems with the Mekari ecosystem.
• Mekari Desty Marketplace and offline store management software providing omnichannel commerce capabilities with integrated inventory, order, and customer management tools for Indonesian retail and commerce businesses.

Quantifiable outcome

• 67% faster business processes (JNE case study)
• +5 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature7 records

Partnerships

Eleven partnerships are on record, tiered core, flagship and minor.

• DestycoreStrategic or Co-development Partner · 28 August 2025Acquisition of Desty, an omnichannel commerce platform, to enhance Mekari's business solutions with integrated inventory, order, and customer management tools. Serves more than 35,000 businesses in Indonesia.
• JojonomiccoreStrategic or Co-development Partner · 21 June 2024Acquisition of Jojonomic, developer of the Officeless Operating System (OOS), to expand Mekari's digital solutions. The acquisition enables deeper customization and integration of services for both MSMEs and large enterprises in Indonesia, expanding the platform ecosystem.
• Bank SaquflagshipGTM or Marketing PartnerBanking partnership offering free Mekari Talenta subscription for businesses opening Saku Gajian or Giro accounts with Bank Saqu. Promotion valid until December 31, 2026.
• UOB (United Overseas Bank)flagshipGTM or Marketing PartnerPartnership program offering automated and efficient payroll solutions with UOB and Mekari support
• BRI (Bank Rakyat Indonesia)flagshipGTM or Marketing PartnerStreamlined payroll and HR processes partnership with Mekari Talenta x BRI
• Bank RayacoreGTM or Marketing PartnerModern payroll solutions for digital-first businesses powered by Bank Raya and Mekari
• Permata BankcoreGTM or Marketing PartnerPartnership offering payroll software discounts and free MCU (Medical Check Up) to turbocharge HR operations
• VisaflagshipGTM or Marketing PartnerStrategic partnership for Mekari Limitless Card (corporate card) backed by Visa, enabling business payments across countries
• Rimba HouseminorImplementation/ SI/ Consulting PartnerWebsite development partnership for building professional websites for businesses with Mekari and Rimba House solutions
• Mandiri (Bank Mandiri)flagshipGTM or Marketing PartnerPayroll and HR convenience with Mandiri and Mekari Talenta
• CanvaminorGTM or Marketing PartnerDiscount partnership offering up to 30% off Canva through Mekari product demos

Scale indicators9 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• Sleek: Singapore-headquartered B2B SaaS company offering cloud accounting, payroll, and corporate secretarial services to SMEs across Southeast Asia. Most directly comparable to Mekari on geography, target customer (regional SMEs), and product mix (accounting + HR). Competes for the same cross-border SE Asian SME wallet.
• HashMicro: Indonesia-based ERP and business automation SaaS provider serving Indonesian SMEs and enterprises across HR, accounting, CRM, and supply chain. Directly comparable to Mekari as a homegrown Indonesian ERP suite competitor with overlapping target segments and product breadth.

Broad incumbents

• Xero: Global cloud accounting SaaS platform serving SMEs worldwide with localized editions, including a Southeast Asia push. Comparable to Mekari Jurnal and the broader Mekari finance stack on product (cloud accounting) and target customer (SMBs), though Xero is broader geographic and Mekari offers integrated HR/CRM.
• Freshworks: Global SaaS company (Indian-origin) offering an integrated suite of business software including CRM, IT service management, HR, and marketing automation. Comparable to Mekari's integrated ecosystem strategy and SME/mid-market positioning, with broader global scale.
• Salesforce: Global CRM and customer engagement platform increasingly targeting Southeast Asian mid-market and enterprise. Comparable to Mekari Qontak (CRM/omnichannel) and the broader Mekari ecosystem's customer engagement pillar, with substantially larger scale and resources.
• SAP Business One: Global ERP solution from SAP targeted at SMEs and subsidiaries of larger enterprises. Comparable to Mekari Jurnal's accounting and supply chain capabilities and Mekari's positioning toward large enterprises seeking integrated ERP, though SAP targets higher-end of the SME market.
• Workday: Global enterprise cloud SaaS company for HR, payroll, and financial management. Comparable to Mekari Talenta (HR/payroll) on product and to Mekari's large-enterprise go-to-market motion, though Workday targets large multinational enterprises rather than SMEs.
• HubSpot: Global SaaS platform offering CRM, marketing, sales, and customer service tools primarily to SMEs and mid-market. Comparable to Mekari Qontak (CRM/omnichannel) on customer engagement and SME SaaS positioning, though HubSpot's reach is global.

Emerging players

• Aspire: Singapore-based B2B finance platform offering corporate cards, expense management, and payable automation for Southeast Asian SMEs. Comparable to Mekari Expense and Mekari Limitless Card on product (expense management + corporate cards) and regional SME target market.

Regional players

• Kredivo: Indonesia-focused digital consumer credit and fintech platform serving Indonesian consumers and merchants. Comparable as a fellow Indonesian tech ecosystem player with overlapping customer base and Indonesian regulatory navigation, though Kredivo operates in fintech/credit rather than SaaS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mekaricom
• YouTubeyoutube.com/channel/UClgJG7J-GrEbqNBSaMi-cWQ
• Facebookfacebook.com/mekaricom
• LinkedInid.linkedin.com/company/mekari
• Instagraminstagram.com/mekaricom
• TikToktiktok.com/@mekaricom

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries14 records

Funding overview

Funding rounds4 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A6 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mekari