What The Pharmacist Network does

The Pharmacist Network is a UK-based managed service provider that delivers on-site, remote, and hybrid general practice pharmacist and pharmacy technician services to NHS GP practices, Primary Care Networks (PCNs), and Integrated Care Systems/Boards (ICS/ICBs). Headquartered in Newcastle-Upon-Tyne and operating UK-wide, the company fields a team of more than 200 clinicians serving over 500 GP practice sites. It was founded by Ryan Smith (Clinical Director) and Amz Khela (Operations Director), who together bring 55 years of combined NHS primary and secondary care leadership experience.

The company's product portfolio is built around three core services: Script Hub, a remote prescription workload service where pharmacists and pharmacy technicians dial into GP systems over a secure NHS connection to handle prescriptions, medication reviews, recall updates, and drug monitoring; ARRS+, a full-cycle offering that recruits, employs, performance-manages, and clinically supervises a PCN's pharmacy team under the NHS Additional Roles Reimbursement Scheme; and Extended Access Service, an hourly-commissioned remote pharmacist cover for evening and weekend sessions. All services sit on an established clinical governance framework with competency assessment and mandatory training, and are positioned as CQC-compliant.

Revenue is generated through direct service contracts with NHS organisations on a "zero management fees" basis — a deliberate pricing differentiator versus competitors who layer administrative charges on top of clinician rates. Distribution is sales-led, engaging NHS buyers at the practice, PCN, and ICS tiers, with services delivered on-site, remotely, or as a hybrid. In May 2025, the group acquired MORPh Clinical Services, a sister company under shared Clinical Director Ryan Smith, to expand NHS and pharmaceutical sector collaboration with stated growth plans for 2025/26.

Name

The Pharmacist Network

Legal name

The Pharmacist Network

Website

https://thepharmacistnetwork.co.uk

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

The Pharmacist Network provides on-site, remote, and hybrid pharmacist and pharmacy technician services to NHS GP practices, Primary Care Networks, and Integrated Care Systems across the UK, supported by 200+ clinicians and a clinical governance framework.

Ownership category

akta.pro rank

Product category

Primary Care Pharmacy Services

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Provider/Health-System Telehealth + In-House/Owned Pharmacy Integration (HLALAIAB)

Keywords

• Primary care pharmacy
• Pharmacist services
• NHS GP support
• Medication management
• Clinical pharmacy

Headquarters

HQ city

Ashington

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed Pharmacist Services: Provision of managed Pharmacist and Pharmacy Technician services to NHS GP practices and Primary Care Networks. Revenue generated through service contracts with NHS organisations, including ARRS+ (Additional Roles Reimbursement Scheme) support, Script Hub services, and Extended Access Service provision.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

The Pharmacist Network provides managed Pharmacist and Pharmacy Technician services to NHS GP practices and Primary Care Networks across the UK, delivered on-site, remotely via secure NHS connection, or as a hybrid model. Its core offerings are Script Hub (remote prescription workload and medication reviews), ARRS+ (full pharmacy team recruitment, employment, leadership, and competency assessment), and Extended Access Service (hourly-commissioned evening and weekend remote clinical support).

Product overview

The Pharmacist Network operates as a unified managed service platform providing pharmacists and pharmacy technicians to GP practices across the UK. The core portfolio consists of three interconnected service offerings: Script Hub (remote prescription management and medication reviews), ARRS+ (full-cycle pharmacy team recruitment, employment, and leadership), and Extended Access Service (evening/weekend remote clinical support). Services are delivered through on-site, remote (via secure NHS connection), or hybrid models. The company also acquired MORPh Clinical Services to expand NHS and pharmaceutical sector collaboration capabilities. Founded by experienced pharmacy professionals with 55 years combined experience, the service serves over 500 GP sites across the UK with a team of more than 200 clinicians.

Differentiator

Problem solved

Functional benefit

Products and services

• Script Hub

Quantifiable outcome

• SMI annual health checks increased from 21% to 94%, care plan reviews from 21% to 98%, 33% to 100%, 34% to 99%, 39% to 99%
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• MORPhcoreStrategic or Co-development Partner · 2 May 2025The Pharmacist Network Group acquired MORPh in May 2025, marking a significant strategic milestone. The acquisition aims to enhance collaboration with the NHS and pharmaceutical sectors, with plans for growth in 2025/26. Ryan Smith serves as Clinical Director of both The Pharmacist Network and MORPh Clinical Services, indicating close operational integration.
• MORPh Clinical ServicescoreStrategic or Co-development PartnerSister company led by shared Clinical Director Ryan Smith. The close relationship is evidenced by the leadership connection, with Ryan serving as Clinical Director for both The Pharmacist Network and MORPh Clinical Services.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• IPRS Group: UK healthcare services provider offering occupational health and clinical staffing solutions to NHS and corporate clients. Comparable in delivering clinician-led managed services to NHS organizations with similar relationship-based enterprise sales motion.
• Totally plc: UK-listed provider of NHS urgent care, planned care, and clinical workforce solutions. Comparable in delivering outsourced clinical services to NHS primary care commissioners, though TPN is pharmacist-specific and privately held.

Broad incumbents

• Boots UK: Major UK pharmacy operator with pharmacist services supporting NHS primary care contracts. Comparable in delivering pharmacist services to GP practices and PCNs, though its primary identity is retail pharmacy rather than dedicated GP-practice staffing.
• Rowlands Pharmacy: UK-wide pharmacy chain providing NHS services including pharmacist support to primary care. Operates a similar pharmacist-deployment model to TPN but with a chain-pharmacy infrastructure underneath rather than TPN's pure managed-service model.
• Acacium Group: Large UK healthcare staffing and services group (formerly ID Medical) placing clinicians into NHS roles. Comparable in operating a clinical workforce deployment model for the NHS, though at much larger scale and across multiple clinical disciplines.
• Well Pharmacy: One of the largest UK pharmacy chains with a growing clinical services arm providing pharmacist support to GP practices and PCNs. Operates in the same NHS primary care ecosystem as TPN but at significantly larger scale and with broader retail pharmacy exposure.

Regional players

• CHS Healthcare: UK healthcare services company providing NHS-commissioned patient flow and clinical support services. Comparable in operating as a managed-service partner to NHS commissioners with a field-based clinical workforce model.
• Day Lewis Pharmacy: UK pharmacy group with clinical services capability serving NHS primary care. Comparable pharmacist-services footprint, though differentiated by a chain-pharmacy retail core rather than TPN's pure managed-service approach.

Direct peers

• Primary Care Pharmacy Solutions: UK specialist provider of clinical pharmacy services to GP practices and PCNs, including medication reviews, repeat prescribing, and pharmacist staffing. Closely comparable niche peer in the same primary-care-pharmacist staffing market segment.
• Lloyds Pharmacy Clinical Homecare: UK-based clinical pharmacy services provider delivering pharmacist-led services and medicines management to NHS primary care, including remote prescription handling and homecare — closely comparable in service mix and NHS customer base to TPN's Script Hub and ARRS+ offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Pharmacist Network