Hayes Handpiece Repair

What Hayes Handpiece Repair does

Hayes Handpiece Repair, legally Hayes Handpiece Franchises, Inc., is a US-based private franchise company founded in 1989 and headquartered at 15602 W 99th Street, Lenexa, Kansas. The company specializes in dental handpiece repair, maintenance, and related equipment services, serving general dental practices, dental specialists (oral surgeons, endodontists, orthodontists), dental hygienists, and dental laboratories. Its core service offering is a proprietary 10-step repair process applied across high-speed, low-speed, electric, endodontic, surgical, and implant handpieces from all major manufacturers including NSK, Kavo, W&H, Morita, Star, Bien Air, and Midwest, supported by a national free pickup-and-delivery infrastructure.

The company's revenue is generated across four streams: (1) professional repair and maintenance services, including handpiece repair, instrument sharpening, and autoclave maintenance; (2) hardware sales of new handpieces from multiple manufacturers plus Hayes private-label consumables (evacuation cleaner, cleaning wipes, lubricant nozzle adapters, ultrasonic cleaner, lubricant system); (3) one-time/durables sales of dental supplies spanning burs, finishing and polishing products, infection control supplies, impression materials, disposables, anesthetic, surgical, endodontic, and small equipment categories; and (4) training and consulting services covering OSHA, HIPAA, CDC infection control, handpiece sterilization, and CE credit programs. Distribution occurs through 80+ franchise locations across the United States, dedicated international franchises in Australia and Canada, an e-commerce storefront at hayeshandpiece.com, and field service representatives who visit dental offices directly.

The business is asset-light at the corporate level (listed headcount 1-10 reflects franchisor staff), with customer acquisition driven by local franchisee relationships, online pickup scheduling, content marketing via the company blog, organic social media presence, email newsletters, and SEO. Pricing for products is login-gated while repair services are quote-based. The company has adopted a Comprehensive Compliance Program aligned with OIG guidance and formally attested California Health and Safety Code compliance (May 20, 2025), indicating deliberate regulatory posture around healthcare product distribution. No external funding rounds, M&A activity, or patents are disclosed in the available data.

Name

Hayes Handpiece Repair

Legal name

Hayes Handpiece Franchises, Inc.

Website

https://hayeshandpiece.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1–10 employees

Short description

Hayes Handpiece Repair is a US-based private franchise company, founded in 1989, specializing in dental handpiece repair, sales, and compliance training for general dentists, dental specialists, hygienists, and dental laboratories through a network of 80+ franchise locations plus e-commerce operations.

Ownership category

akta.pro rank

Product category

Dental Equipment Repair Services

NAICS

Dental Equipment and Supplies Manufacturing (339114)

SIC

Dental Equipment & Supplies (3843)

akta.pro primary industry

Dental Implants & Prosthodontic Components (Implants/Abutments/Prosthetics) (HLAHAEAE)

akta.pro secondary industry

Implant Prosthetics & Abutment Fabrication (HLABAJAC)

Keywords

• Dental handpiece repair
• Dental equipment maintenance
• Dental practice supplies
• Handpiece repair services
• Dental compliance training

Headquarters

HQ city

Carlsbad

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Handpiece Repair Services: Repair and maintenance services for high-speed, low-speed, electric, endodontic, and surgical dental handpieces across all major brands. Services include instrument sharpening and autoclave maintenance.
2. Dental Handpiece Sales: Sales of new dental handpieces from multiple manufacturers including NSK, KaVo, Morita, Star, W&H, Bien Air, Midwest, TTBio, and Hayes private label products.
3. Dental Supplies and Accessories: Sales of dental supplies including burs, finishing/polishing products, infection control supplies, impression materials, instruments, and consumables.
4. Staff Training Services: Training and consulting services including OSHA compliance training, HIPAA training, CDC dental infection control guidelines, CE credits, and dental handpiece sterilization/maintenance training.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Hayes Handpiece Repair is a franchise-based dental equipment service company specializing in the repair, sales, and maintenance of dental handpieces across all major brands (NSK, KaVo, Morita, Star, W&H, Bien Air, Midwest) using a proprietary 10-step repair process. The company also sells new dental handpieces, private-label maintenance products, and a broad catalog of dental supplies and consumables, and provides OSHA, HIPAA, and CDC compliance training for dental practices.

Product overview

Hayes Handpiece Repair is a dental equipment service company offering a comprehensive portfolio of products and services organized as: (1) Core repair services for high-speed, low-speed, electric, endodontic, surgical, and implant handpieces from all major brands (NSK, Morita, Kavo, W&H, Star, Bien Air, Midwest, and others) using a proprietary 10-step repair process with nationwide pickup from 80+ locations; (2) Hayes private label products including evacuation cleaner, handpiece cleaning wipes, lubricant nozzle adapters, ultrasonic cleaner, and lubricant & system; (3) Extensive supplies across handpiece maintenance (lubricants, automatic lubrication systems from multiple brands, maintenance couplings), dental burs (Hayes Brand, Maverick, SS White, Spring Health diamonds), finishing & polishing, infection control, evacuation, preventive, instruments (Nordent, PDT, American Eagle, Hu-Friedy, Miltex), disposables, restorative & cosmetic, impression materials, anesthetic, surgical, endodontics, OSHA/HIPAA compliance, small equipment, and laboratory products; and (4) Training services including OSHA, HIPAA, CDC infection control, handpiece sterilization, and CE credit courses. The company operates as a franchise network serving dental professionals across the United States.

Differentiator

Problem solved

Functional benefit

Brands

• Hayes Private Label Products: Company's own brand of dental products including evacuation cleaner, handpiece cleaning wipes, lubricant nozzle adapters, ultrasonic cleaner, and lubricant systems.

Products and services

• Dental Handpiece Repair Services Comprehensive repair and maintenance service for high-speed, low-speed, electric, endodontic, surgical, implant, hygiene, and laboratory dental handpieces across all major brands (NSK, KaVo, Morita, Star, W&H, Bien Air, Midwest), performed using a proprietary 10-step standardized repair process with nationwide free pickup.
• New Dental Handpiece Sales Sales of new high-speed, low-speed, electric, hygiene, endodontic, and implant/surgical dental handpieces from multiple manufacturers including NSK, KaVo, Morita, Star, W&H, Bien Air, Midwest, TTBio, Hayes private label, and others, available through the online store and field representatives.
• Hayes Private Label Maintenance Products

Quantifiable outcome

• 80+ locations nationwide serving dental practices

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators3 records

Recent moves4 records

Expansion highlights5 records

Broad incumbents

• Benco Dental: Full-service dental distributor offering equipment, handpieces, supplies, and practice services. Comparable to Hayes in serving dental practices with both products and service-oriented support.
• NSK Nakanishi: Major dental handpiece manufacturer whose products Hayes sells, services, and supplies maintenance consumables for. Competes indirectly through authorized service programs but aligns with Hayes as a key brand the franchise network supports.
• Dentsply Sirona: Global dental equipment and consumables manufacturer including handpieces and related service. Directly adjacent to Hayes's hardware lines and a key OEM whose products Hayes services and resells.
• A-dec: Established dental equipment manufacturer focused on chairs, delivery systems, and related clinical infrastructure. Comparable as a major dental equipment brand that Hayes and similar service-oriented distributors interact with across the dental practice ecosystem.
• Henry Schein: Large dental and medical distributor offering handpieces, supplies, and equipment to dental practices across North America. Overlaps with Hayes's hardware sales and supply distribution but operates at much greater scale and across broader dental categories.
• Patterson Companies: Major dental supply distributor carrying NSK, KaVo, and other handpiece brands alongside broader equipment. Comparable to Hayes on the distribution and support side, though Patterson's portfolio spans far more dental categories and geographies.
• KaVo (Envista Holdings): Premium dental handpiece and equipment manufacturer under Envista. Core OEM whose products Hayes sells and services extensively; represents both a key supplier relationship and a benchmark for in-house service capabilities.
• Midmark Corporation: Dental equipment manufacturer and service provider covering handpieces, cabinetry, and broader clinical equipment. Comparable as a dental equipment brand supported and serviced through independent distribution channels.

Direct peers

• Dental Fix RX: National dental equipment repair and service franchise network offering on-site handpiece repair, equipment maintenance, and supplies to dental practices. Directly comparable to Hayes's franchise service model and repair-led value proposition.

Emerging players

• Smart Practice: Dental supplies and small equipment distributor selling consumables, handpiece accessories, and infection control products online. Comparable on the consumables and infection-control SKU set that Hayes bundles with its service offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/hayessales
• Facebookfacebook.com/hayes-handpiece-company-209701963370
• LinkedInlinkedin.com/company/hayes
• Instagraminstagram.com/hayeshandpiececorporate

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hayes Handpiece Repair