Link Transit
Link Transit is a public transit authority serving Wenatchee Valley communities in Washington State, operating 23 fixed bus routes plus paratransit (LinkPlus), demand-responsive (DART), vanpool (Rideshare), and volunteer driver (TRIP-Link) services across Chelan and Douglas counties.
- Company typePrivate
- Founded1989
- HeadquartersWenatchee, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Link Transit does
Link Transit is a public transit authority operating in Washington State, headquartered at 300 South Columbia Street in Wenatchee and serving communities across Chelan and Douglas counties in the Wenatchee Valley. The organization was founded in 1989 and operates 23 fixed bus routes split into urban routes (Wenatchee and East Wenatchee, routes 1-19 and 32), intercity routes connecting Wenatchee to Leavenworth, Chelan, Manson, Cashmere, Waterville, Malaga, and Rock Island (routes 21-28 and 122), plus a seasonal SkiLink shuttle (route 40) to Mission Ridge ski area. Headcount sits in the 101-250 range.
Link Transit firmographics
Firmographics- Name
- Link Transit
- Legal name
- Link Transit
- Website
- https://linktransit.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Link Transit is a public transit authority serving Wenatchee Valley communities in Washington State, operating 23 fixed bus routes plus paratransit (LinkPlus), demand-responsive (DART), vanpool (Rideshare), and volunteer driver (TRIP-Link) services across Chelan and Douglas counties.
- Ownership category
- akta.pro rank
Link Transit industry classification
Industry- Product category
- Public Transit Services
- NAICS
- Bus and Other Motor Vehicle Transit Systems (485113), Special Needs Transportation (485991), Other Transit and Ground Passenger Transportation (48599), Interurban and Rural Bus Transportation (48521)
- SIC
- Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700)
- akta.pro primary industry
- Integrated Multimodal Transit Agencies (Bus + Rail) (THAIAEAD)
- akta.pro secondary industries
- On-Demand Shared Shuttle / Vanpool (Dynamic Routing, Door-to-Door) (TLAFAJAB), Shared-Route Dial-a-Ride (Multi-Stop DRT) (THAIAHAI), Community & Senior Transportation Shuttles (Dial-a-Ride, Non-ADA) (TLAFAJAI), Employer/Corporate Demand-Responsive Shuttles (THAIAHAG)
Keywords
Where Link Transit is headquartered
LocationHeadquarters
- HQ city
- Wenatchee
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Link Transit business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain
Revenue model
- Public Transit Fares: Revenue generated from passenger fares for fixed-route bus services, with standard transit fares for general ridership
- LinkPlus Paratransit Fares: Curb-to-curb paratransit service for people with disabilities, provided as a shared-ride service within ADA guidelines
- DART Service: Dial-A-Ride Transit free shared-ride service in Chelan and Leavenworth areas, requiring advanced reservation and enrollment
- Rideshare Program: Monthly per-person fees based on commute round-trip miles (ranging from $52 to $219/month), with free rides for riders 18 and under
- Government Funding: Public funding including Washington's Climate Commitment Act supporting LinkPlus paratransit and Route 25 services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Rideshare 0-50 miles/day |
| Subscription | Monthly | Rideshare 51-100 miles/day |
| Subscription | Monthly | Rideshare 101-150 miles/day |
| Subscription | Monthly | Rideshare 151-200 miles/day |
| Subscription | Monthly | Rideshare 200+ miles/day |
| Freemium | Monthly | Youth Rideshare |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels6 records
Link Transit product offering
Product offeringCore offering
Link Transit is a public transit authority that operates fixed-route bus services across Chelan and Douglas counties in Washington State, including urban and intercity routes, seasonal SkiLink ski shuttles, ADA-compliant paratransit (LinkPlus), dial-a-ride (DART), vanpool (Rideshare), and volunteer driver reimbursement (TRIP-Link). Services are complemented by digital tools such as the Transit App and MyStop App for real-time tracking and rider alerts, and the system is integrated with Google Maps and Apple Maps for trip planning.
Product overview
Link Transit is a public transportation authority serving Wenatchee, East Wenatchee, and surrounding communities in Chelan and Douglas counties, Washington. The organization operates a multi-modal transit network consisting of 23 fixed bus routes (urban, intercity, and seasonal ski shuttle), ADA-compliant paratransit services (LinkPlus), demand-responsive transit (DART), vanpool programs (Rideshare), and volunteer driver reimbursement (TRIP-Link). The service portfolio also includes digital tools like the Transit App with real-time tracking and integration with Google Maps and Apple Maps for trip planning, along with supplementary services such as BikeLink, Park-and-Ride facilities, and special event charters. Services operate from Columbia Station as the central hub, with coverage extending throughout Chelan County and portions of Douglas County.
Differentiator
Problem solved
Functional benefit
Brands
- LinkPlus: Paratransit service for people with disabilities preventing use of fixed-route bus service
- DART
- Rideshare
- TRIP-Link
- SkiLink
- LinkTransit
Products and services
- Fixed-Route Bus Service
Companies that use Link Transit
Customer profileSegments4 records
Ideal customer profiles1 record
Link Transit technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature4 records
Link Transit partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- TranCarecoreLink Transit has contracted with TranCare to administer the TRIP-Link volunteer driver reimbursement program. TranCare handles program operations including matching volunteer drivers with riders who need transportation to medical appointments and essential services within Chelan and Douglas counties.
- Washington's Climate Commitment ActcoreLinkPlus paratransit service and Route 25 are supported with funding from Washington's Climate Commitment Act. The CCA supports climate action by investing cap-and-invest dollars in projects that reduce climate pollution, create jobs, and improve public health.
- Amtrak, Trailways, and Other Transit ProvidersminorLink Transit provides connections to other transportation providers including Amtrak and Trailways bus service as part of Other Transportation Connections, enabling multi-modal travel options.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Link Transit competitors and assessment
Company assessmentBroad incumbents
- Community Transit: Public transit agency for Snohomish County, WA providing local bus, Swift BRT, DART paratransit and vanpool. A larger statewide incumbent offering overlapping capabilities (vanpool/DART/paratransit) that compete conceptually with Link Transit's Rideshare and paratransit programs.
Direct peers
- Spokane Transit Authority: Municipal corporation providing fixed-route bus, paratransit (Paratransit Spokane) and vanpool (Rideshare) in Spokane, WA. Same Washington-state regulatory and funding environment, with a similar multi-modal architecture though larger scale than Link Transit.
- Lane Transit District: Special district transit agency serving Eugene-Springfield and Lane County, Oregon. Comparable mid-sized regional transit authority operating fixed-route bus plus paratransit and rideshare — directly analogous business model to Link Transit.
- Ben Franklin Transit: Public transit authority serving the Tri-Cities (Richland, Kennewick, Pasco) in eastern Washington. Compares directly with Link Transit in scale, governance (public authority), multi-modal service mix (fixed-route plus paratransit and vanpool) and dependence on Washington state funding mechanisms.
- Everett Transit: Municipal transit system for the city of Everett, WA operating fixed-route, paratransit (Everett Paratransit) and Swift Orange BRT. Comparable Washington-state municipal bus operator with similar multi-modal services for a mid-sized city.
- Whatcom Transportation Authority: Regional public transit authority serving Bellingham and Whatcom County in Washington. Similar to Link Transit in operating fixed routes plus paratransit (WTA paratransit), serving a mid-sized Pacific Northwest city with intercity connections and riding publicly-funded.
- Valley Transit: Walla Walla-Simcoe regional transit authority operating rural and intercity transit plus demand-response in southeastern Washington. Comparable in service mix (fixed-route plus demand-response and paratransit) and small-market footprint to Link Transit.
- Mountain Line: Urban Transportation District of Missoula, Montana. Comparable small-city fixed-route transit agency with paratransit (ACCESS), mountain-region geography, and similar ridership scale to Link Transit's Wenatchee Valley operation.
- Yakima Transit: City of Yakima municipal transit providing fixed-route and paratransit in central Washington. Closely comparable small-city fixed-route transit operation in eastern Washington with similar regulatory and funding context to Link Transit.
- Cherriots: Salem Area Mass Transit District operating fixed-route bus, paratransit (Cherriots LIFT) and regional service in Salem, Oregon. Closely comparable mid-sized municipal transit authority with multi-modal service and similar small-metro demographic profile to Link Transit.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Link Transit social profiles
Digital presenceLink Transit financial estimates
Financial estimateRevenue estimate
Valuation estimate
Link Transit leadership team
Management profileNumber of profiles
Link Transit funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Link Transit M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Link Transit
What does Link Transit do?
Link Transit is a public transit authority that operates fixed-route bus services across Chelan and Douglas counties in Washington State, including urban and intercity routes, seasonal SkiLink ski shuttles, ADA-compliant paratransit (LinkPlus), dial-a-ride (DART), vanpool (Rideshare), and volunteer driver reimbursement (TRIP-Link). Services are complemented by digital tools such as the Transit App and MyStop App for real-time tracking and rider alerts, and the system is integrated with Google Maps and Apple Maps for trip planning.
Is Link Transit a public or private company?
Link Transit is a private company. It is classified as state government owned and is currently operating.
When was Link Transit founded?
Link Transit was founded in 1989. It employs 101 to 250 people.
Where is Link Transit based?
Link Transit is headquartered in Wenatchee, United States, in the North America region.
How does Link Transit make money?
Five revenue lines are on record. Public Transit Fares are the primary driver. The others are linkPlus Paratransit Fares, DART Service, rideshare Program and government Funding.
Who are Link Transit's main competitors?
Community Transit is listed as a broad incumbent. Direct peers are Spokane Transit Authority, Lane Transit District, Ben Franklin Transit, Everett Transit, Whatcom Transportation Authority, Valley Transit, Mountain Line, Yakima Transit and Cherriots.
Does Link Transit have an API?
No public API is recorded for Link Transit.
What industry is Link Transit in?
Link Transit's product category is Public Transit Services. Its primary akta.pro industry code is THAIAEAD, Integrated Multimodal Transit Agencies (Bus + Rail), with a secondary code of TLAFAJAB, On-Demand Shared Shuttle / Vanpool (Dynamic Routing, Door-to-Door). Its NAICS code is 485113 and its SIC code is 4100.