Farmacie Comunali Torino

What Farmacie Comunali Torino does

Farmacie Comunali Torino S.p.A. is a wholly municipal-owned pharmacy operator incorporated in Italy as a Società per Azioni and controlled by the City of Turin (Comune di Torino). Under an exclusive service concession signed on 4 May 2009 and running until 23 July 2099, the company manages a network of 39 community pharmacies—34 across Turin, 3 in Chieri, and 1 each in Mappano and San Maurizio Canavese. Each Turin location is equipped with an AED defibrillator and staffed by pharmacists certified in BLS-D through the regional 118 emergency training programme.

The portfolio spans prescription dispensing reimbursed by the Italian National Health Service (SSN), over-the-counter medications, the proprietary Farmacosmetic cosmetics line, the Free Food gluten-free range, and a broad fee-based diagnostic and preventive service layer marketed under the Farmacia Experta brand. Diagnostic offerings include teledermatology via digital dermatoscopes (with remote dermatologist review), ECG and Holter cardiac monitoring, MOC bone densitometry, lipid profiling, venous screening via Pletix/VenoScreen, and SoftFX/MicroCAMERA skin and hair analysis. Supporting infrastructure includes a mobile application for pharmacy locator and opening hours (iOS and Android), the FarmaCom magazine, a Carta Fedeltà loyalty programme, and the CUP unified booking service for the Piedmont Region health system (€1 booking fee, €2 modification, €1.50 report printing).

Revenue is generated transactionally through SSN-reimbursed dispensing, OTC/para-pharmaceutical sales, private-label product margins, diagnostic service fees, and CUP booking commissions. The operator sits within the UniNetFarma distribution network alongside Unifarma Distribuzione and Farmauniti, securing pharmaceutical supply integration. Customer segments are exclusively retail/consumer—no enterprise or B2B accounts are disclosed—and customer concentration risk is correspondingly low. No external shareholders, institutional investors, or PE involvement are evidenced; the entity functions as a public utility serving municipal health objectives under long-dated contractual exclusivity.

Name

Farmacie Comunali Torino

Legal name

FARMACIE COMUNALI TORINO SPA

Website

https://farmaciecomunalitorino.it

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

101–250 employees

Short description

Farmacie Comunali Torino S.p.A. is a City of Turin-owned municipal pharmacy operator running 39 community pharmacies across Turin, Chieri, Mappano, and San Maurizio Canavese, offering prescription dispensing, OTC products, private-label cosmetics, and fee-based diagnostic and preventive services to the general public.

Ownership category

akta.pro rank

Product category

Retail Pharmacy Services

NAICS

Pharmacies and Drug Retailers (456110)

SIC

Services-Health Services (8000)

akta.pro primary industry

Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)

akta.pro secondary industries

Mail-Order & Home Delivery Pharmacies (HLAFALAD), Dermatology & Acne Prescribing + Pharmacy Delivery Platforms (HLALAIAK), Telepharmacy & Prescription Fulfillment Marketplaces (HLALALAF)

Keywords

• Community pharmacy services
• Retail pharmaceutical dispensing
• In-pharmacy diagnostic testing
• Teledermatology consultations
• Municipal health services

Headquarters

HQ city

Turin

HQ country

Italy

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Prescription Medications: Dispensing of prescription medications covered by the Italian National Health Service (SSN) and patient co-payments.
2. OTC and Parapharmaceutical Products: Sale of over-the-counter medications, cosmetics, health supplements, and personal care products.
3. Health Services: Various diagnostic and health monitoring services including blood tests, ECG, Holter monitoring, MOC bone density scans, dermatology consultations, and others. Services have associated fees.
4. CUP Booking Services: Reservation service for medical appointments and specialist visits through the unified booking system (CUP) of the Piedmont Region. Fees apply for booking (€1.00), modifications (€2.00), and report printing (€1.50).
5. Private Label Products: Sale of proprietary brand products including Farmacosmetic skincare line and personal hygiene products.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Farmacie Comunali Torino operates a network of 39 municipal pharmacies dispensing prescription medications under the Italian National Health Service (SSN), selling OTC drugs, parapharmaceuticals, private-label cosmetics (Farmacosmetic), and gluten-free food (Free Food), while delivering in-pharmacy diagnostic and preventive-health services such as ECG, Holter monitoring, blood tests, teledermatology, MOC bone density scans, skin/hair analysis, CUP medical appointment booking, equipment rental, and AED defibrillation. Services are delivered across locations in Turin, Chieri, Mappano, and San Maurizio Canavese under a long-term municipal service contract.

Product overview

Farmacie Comunali Torino S.p.A. operates 39 municipal pharmacies across Turin, Chieri, Mappano, and San Maurizio Canavese, Italy, offering a comprehensive portfolio of health and wellness products and services. The company provides pharmaceutical products alongside its own private-label Farmacosmetic cosmetics line and Free Food gluten-free products. Core services include diagnostic testing (blood analysis, ECG, Holter monitoring, bone density scans, skin/hair analysis via SoftFX and MicroCAMERA), preventive health services (teledermatology, cardiovascular screening), and practical services (equipment rental, medication collection, appointment booking through the regional CUP system). The company operates under the Farmacia Experta brand for specialized services and maintains customer engagement through a loyalty card program (Carta Fedeltà) and the FarmaCom publication. A mobile app enables digital access to pharmacy locations and services.

Differentiator

Problem solved

Functional benefit

Brands

• Farmacosmetic: Private label cosmetic and skincare product line including facial care, daily hygiene, body care, and men's products.
• Farmacia Experta
• Free Food
• FarmaCom

Products and services

• Prescription Medication Dispensing (SSN) Dispensing of prescription medications covered by the Italian National Health Service (SSN) with patient co-payments, delivered through pharmacist consultation across 39 municipal pharmacy locations.
• Farmacosmetic Private-Label Cosmetics Private-label cosmetics line developed by the pharmacist team for facial care, body care, men's line, and daily hygiene, sold exclusively at Farmacie Comunali Torino pharmacies.
• Free Food Gluten-Free Product Line Dedicated line of gluten-free food products with associated recipes and events for customers with celiac disease or special nutritional needs.
• Teledermatologia (Teledermatology Service) Remote dermatology consultations using digital dermatoscopes to capture and transmit skin images to dermatologists for analysis of psoriasis, dermatitis, vitiligo, acne, eczema, and melanoma screening.
• ECG / Holter Cardiaco / Holter Pressorio Electrocardiogram and 24-hour ambulatory cardiac and blood pressure monitoring services for cardiac assessment performed in pharmacy locations.
• Mineralometria Ossea Computerizzata (MOC) Bone density measurement at the heel using ultrasound to evaluate osteoporosis, particularly for pre-menopausal and menopausal women.
• Profilo Lipidico (Lipid Panel) Blood test analysing total cholesterol, HDL, LDL, and triglycerides to identify dyslipidemias and assess cardiovascular risk.
• Analisi Pelle e Capelli (SoftFX Skin and Hair Analysis) Advanced skin and hair analysis using SoftFX technology measuring hydration, elasticity, wrinkles, pigmentation, sebometry, hair density, and bulb health to support personalized cosmetic recommendations.
• MicroCAMERA Dermotricos Consultation Contact microscope-based skin and hair examination analysing hydration, phototype, elasticity, wrinkles, dyschromia, couperose, sebometry, hair density, sebum, diameter, and bulb condition, with Wood's light detection of fungal infections.
• Pletix / VenoScreen Venous Screening Venous insufficiency screening service measuring MiRT Index (Microcirculation Return Time) using Pletix and venous efficiency with VenoScreen reflected-light rheography.
• Prenotazioni Visite ed Esami Specialistici (CUP Booking) In-pharmacy booking service for regional medical appointments and specialist exams through the Piedmont Region unified booking system (CUP), with fees of EUR 1.00 per booking, EUR 2.00 per modification/cancellation, and EUR 1.50 per report print.
• Noleggio Ausili e Dispositivi (Equipment Rental) Rental of medical aids and devices including crutches and electric breast pumps (Fisiolact Artsana) for short-term health needs.
• Raccolta Farmaci (Medication Collection) Pharmacy collection service for valid (not expired) medications donated through Banco Farmaceutico to charitable organizations and for expired medications for proper disposal.
• Defibrillatore (AED Emergency Service) Automated external defibrillator (AED) service available at all 34 Turin and San Maurizio Canavese pharmacies, with BLS-D-certified pharmacists trained through 118 emergency services.
• Foratura Lobi Auricolari (Ear Piercing) Authorized single-use ear piercing service offered at selected pharmacy locations.
• Consulenza Cosmesi (Dermo-Cosmetics Consultation) Free personalized makeup and dermocosmetics consultation delivered by consultant Francesca Lo Curto using MicroCAMERA diagnostic technology in pharmacy locations.
• Carta Fedeltà (Loyalty Program) Free loyalty card program offering point collection and discount vouchers redeemable on para-pharmaceutical purchases at all 39 pharmacy locations.
• Farmacie Comunali Torino Mobile App (FarmaciAperte) Mobile application for iOS and Android enabling customers to find nearby open pharmacies, view locations and opening hours, and access pharmacy services digitally.
• Rivista FarmaCom (Customer Magazine) Company publication providing health information, pharmacy news, and service updates to customers.

Quantifiable outcome

• 39 pharmacy locations serving the metropolitan area
• +2 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Comune di TorinocoreStrategic or Co-development Partner · 3 November 2009The City of Turin is the public shareholder that owns Farmacie Comunali Torino and contracts the company to manage the municipal pharmaceutical service. A Quality Service Charter was signed between the company, the municipality, and consumer associations.
• Associazioni di ConsumatoriminorStrategic or Co-development Partner · 3 November 2009Consumer protection associations that participate in the Quality Service Charter agreement to ensure service standards and citizen rights protection.
• Unifarma DistribuzionecoreStrategic or Co-development PartnerPart of the UniNetFarma network alongside Unifarma Distribuzione and Farmauniti, providing pharmaceutical distribution solutions and ensuring product availability across the pharmacy network.
• FarmauniticoreStrategic or Co-development PartnerPart of the UniNetFarma network providing pharmaceutical distribution and supply chain solutions for municipal pharmacies.
• ZenitivaminorChannel Partner/ Reseller/ DistributorCommercial pharmaceutical partner supplying products to the pharmacy network.
• DOC (Docpharma)minorChannel Partner/ Reseller/ DistributorCommercial pharmaceutical partner supplying products to the pharmacy network.
• Banco FarmaceuticominorStrategic or Co-development PartnerCharitable partnership for the Recupero Farmaci Validi (RFV) program - collecting unused but valid medications to donate to those in economic need through affiliated charitable organizations.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Farmacap: Rome's municipally-owned pharmacy network operating community pharmacies and public health services, directly analogous in ownership model and offering to Farmacie Comunali Torino.
• Farmacie Comunali Riunite (FCR Reggio Emilia): Italian public/municipal pharmacy group running a network of community pharmacies and health services, mirroring the concession-based municipal model.
• AFAS Perugia: Municipal pharmacy company managing community pharmacies in Perugia; same public-utility pharmacy service structure as the subject.

Regional players

• LloydsFarmacia (Admenta Italia): Italian retail pharmacy chain offering dispensing, health services, and private-label products, competing in the same national retail-pharmacy category.

Broad incumbents

• Boots: Large European community pharmacy chain combining prescription dispensing, health services, and own-brand health & beauty products, overlapping the subject's model at greater scale.
• Walgreens Boots Alliance: Global retail pharmacy operator whose community pharmacy and in-store clinical services model parallels the subject's on a multinational scale.

Emerging players

• DocMorris: European online pharmacy dispensing prescription and OTC medicines by mail; competes for the same medication and parapharmacy demand through a digital-first channel.
• Apotea: Online pharmacy focused on home delivery of medicines and health products, overlapping the subject's home-delivery and OTC segments via e-commerce.

Others

• Unifarma Distribuzione: Pharmaceutical wholesaler and UniNetFarma partner supplying the subject's pharmacies; an enabling supply-chain participant rather than a competitor.
• Alliance Healthcare: Pharmaceutical distribution and pharmacy services provider supporting community pharmacies; an ecosystem/supply peer adjacent to the subject's operations.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/FarmacieComunaliTorino
• LinkedInlinkedin.com/company/farmacie-comunali-torino-spa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Farmacie Comunali Torino