What FARMACAP does

Farmacap (legal name: Azienda Speciale Farmasociosanitaria Capitolina) is a public municipal company wholly owned by Roma Capitale, established on January 29, 1997 via Delibera C.C. n.5 to operate all municipal pharmacies of Rome. It runs a network of 47 community pharmacies and 12 social service points (sportelli sociali) across the city, having expanded from the original 29 pharmacies transferred at founding. The core business is pharmaceutical dispensing augmented by the 'Farmacia dei Servizi' offering — therapy adherence monitoring, diabetes screening, and COPD (BPCO) monitoring — plus a portfolio of social-proximity services including teleassistance/telecompanying for the elderly, the A Mente Libera youth mental health campaign, the Sciroppo di Teatro family wellness program, and Home Care Premium service delivery in partnership with INPS.

Revenue mechanics combine retail pharmaceutical sales to individual citizens with managed-services contracts from Roma Capitale's Department of Social Policies and INPS; pharmaceutical pricing follows national regulations and certain social services are offered free of charge. The digital layer comprises the FarmacApp mobile application (Google Play and App Store), an online Fidelity Card loyalty program managed by Fidelity Salus Service & Consulting, and dedicated web platforms (amenteliberaroma.it for youth mental health). The operating model is community-led: distribution is proximity-based physical retail, partnerships are concentrated among public institutions (Roma Capitale, Regione Lazio, ASL Roma 1/2/3, Sapienza University, INPS) and major pharmaceutical suppliers (Menarini Group, Sandoz, Viatris/Mylan). Customer satisfaction, per a 2022 survey of 518 users conducted by Rome's public services quality agency, stands at 91%, with 77.4% of respondents being regular customers.

Name

FARMACAP

Legal name

Farmacap - Azienda Speciale Farmasociosanitaria Capitolina

Website

https://farmacap.info

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

51–100 employees

Short description

Farmacap is a public municipal company owned by Roma Capitale that operates all 47 municipal pharmacies and 12 social service points in Rome, dispensing pharmaceuticals and delivering health-and-social services to the city's residents since 1997.

Ownership category

akta.pro rank

Product category

Community Pharmacy Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (62419)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

akta.pro secondary industry

Medication Education, Counseling & Side-Effect Monitoring (HSABALAJ)

Keywords

• Municipal pharmacy services
• Community pharmaceutical dispensing
• Public health screening
• Social proximity services
• Teleassistance elderly care

Headquarters

HQ city

Rome

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Pharmaceutical Product Sales: As a municipal pharmacy operator, Farmacap generates revenue primarily through the sale of pharmaceutical products, OTC medications, health and wellness products to citizens of Rome.
2. Healthcare and Social Services: Farmacap provides healthcare services including therapy monitoring, diabetes screening, COPD monitoring, and social services. Revenue is derived from service delivery contracts with Roma Capitale.
3. Social Service Delivery: Costs for service delivery to the community: 2023: €270,257.62; 2024: €227,542.73; 2025: €256,053.79 (excluding personnel costs). These represent services funded through public contracts with Roma Capitale.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Farmacap operates 47 municipal pharmacies and 12 social service points across Rome, dispensing pharmaceutical products (prescription and OTC medications) and delivering community health services including diabetes screening, COPD/BPCO monitoring, and pharmaceutical therapy adherence control. The organization also provides social proximity services such as teleassistance for the elderly, free psychological support for youth (A Mente Libera), parenting support programs, and partnerships with Banca delle Visite to provide specialist consultations for people in financial difficulty.

Product overview

FARMACAP is a public healthcare company (Azienda Speciale Farmasociosanitaria Capitolina) that operates 47 municipal pharmacies in Rome, 12 social service offices, and administrative offices. The core offering consists of pharmaceutical dispensing services, supported by a digital ecosystem including the Farmacap App. Additional services include the 'Farmacia dei Servizi' (Pharmacy of Services) offering health screenings (diabetes, BPCO monitoring) and pharmaceutical therapy control, social services through proximity offices, teleassistance, and a Fidelity Card loyalty program. The company was established in 1997 and has expanded from 29 to 47 pharmacies over the years.

Differentiator

Problem solved

Functional benefit

Products and services

• Farmacap App Mobile application providing Rome residents with access to Farmacap pharmacy services, health information, and pharmacy location tools. Acts as a personal health assistant.
• Pharmaceutical Dispensing Service Core service of dispensing prescription and OTC medications across 47 community pharmacies in Rome, ensuring access to pharmaceutical products for citizens.
• Pharmacy of Services (Farmacia dei Servizi) Healthcare service offering pharmaceutical therapy adherence control, diabetes screening, and COPD/BPCO monitoring through Farmacap's network of municipal pharmacies in Rome.
• Social Service Offices (Sportelli Sociali) 12 social service offices providing proximity social-health services, including assistance to elderly, children, families, and socially vulnerable populations across Rome.
• Fidelity Card Program Loyalty program allowing customers to accumulate points with each pharmacy purchase and redeem exclusive prizes and discounts through the 'Albero dei Regali' prize catalog.
• Teleassistance/Telecompagnia Remote assistance service supporting vulnerable populations with tele-companionship and monitoring services, primarily for elderly and socially isolated individuals.
• A Mente Libera - Youth Mental Health Service Free psychological support service providing listening sessions, orientation, and group workshops for young people aged 18-30 in Rome, accessible via the dedicated amenteliberaroma.it platform and Biblioteche di Roma library spaces.

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core, flagship and minor.

• Menarini Group (Codifi, Firma, Malesci, Lusofarmaco, Guidotti, Menarini)coreTechnology or Integration · 1 January 2024Pharmaceutical partners supplying OTC products and medications to Farmacap pharmacies. The Menarini group companies are displayed as partners on the Farmacap website.
• Sapienza University of RomecoreStrategic or Co-development Partner · 1 January 2024Collaboration with Sapienza University's psychology department for the 'A Mente Libera' campaign providing free psychological support, listening sessions, and group workshops for young people aged 18-30 in Rome.
• Zetema Progetto CulturacoreStrategic or Co-development Partner · 1 January 2024Partner in the 'A Mente Libera' campaign, contributing to cultural and youth wellness programs alongside Farmacap and Sapienza University.
• Banca delle VisitecoreStrategic or Co-development Partner · 1 January 2024Solidarity circuit that transforms donations into medical specialist consultations and diagnostic exams for people in financial difficulty. Farmacap supports the initiative's dissemination through its pharmacy network.
• Roma Capitale Department of Social PoliciesflagshipStrategic or Co-development Partner · 1 January 2024Main contracting authority for social services delivery. Farmacap delivers social proximity services, elderly care, family support, and community health programs under contract with the Department.
• Ater FondazioneminorStrategic or Co-development Partner · 1 January 2023Partner in the 'Sciroppo di Teatro' project, providing theatrical experiences for children and families as a form of wellness and emotional medicine.
• Roma CapitaleflagshipStrategic or Co-development Partner · 1 January 1997Farmacap was established by Roma Capitale in 1997 (Delibera C.C. n.5 of January 29, 1997) as an Azienda Speciale to manage all municipal pharmacies of Rome. The company operates under the authority of Roma Capitale and delivers public health and social services on behalf of the municipality.
• Biblioteche di RomaminorStrategic or Co-development PartnerPartner in the 'A Mente Libera' campaign, contributing library spaces and resources for youth mental health support programs.
• INPS (Istituto Nazionale della Previdenza Sociale)coreStrategic or Co-development PartnerPartnership for Home Care Premium (HCP) program delivering social care services to non-self-sufficient individuals who are public employees, retirees, and their family members.
• Teatro di Roma - Teatro NazionaleminorStrategic or Co-development PartnerPartner in the 'Sciroppo di Teatro' project, contributing theatrical performances for family wellness.
• ASL Roma 1, ASL Roma 2, ASL Roma 3coreTechnology or IntegrationLocal health authorities linked for integrated healthcare delivery, service coordination, and public health programs.
• Regione LaziocoreStrategic or Co-development PartnerRegional government authority for healthcare coordination and public health programs in the Lazio region.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Regional players

• Federfarma Roma: Regional association representing pharmacies in Rome. Industry context for Farmacap's operating environment and channel for coordination with private pharmacy operators in the same geography.

Emerging players

• Banco Farmaceutico: Italian pharmaceutical charity collecting medications for vulnerable populations. Operates in a similar territory of health-equity and proximity pharmaceutical access, partly through pharmacy channels like Farmacap's network.

Broad incumbents

• Croce Rossa Italiana (Italian Red Cross): Large national organization providing social assistance, teleassistance, and elderly support services. Comparable to Farmacap's teleassistance and social proximity services at scale, though with a broader humanitarian mandate.
• LloydsFarmacia (Admenta Italia): Large private pharmacy chain operating across Italy. Comparable as a pharmacy retail operator serving the same Italian consumer market, but private-sector and broader in scope versus Farmacap's public-mandate focus on Rome.

Direct peers

• Caritas Roma: Rome-based social services organization providing welfare support to vulnerable populations. Comparable to Farmacap's social service points (Sportelli Sociali) and Banca delle Visite-style referral work for residents in economic difficulty.
• A.F.A.S. Perugia (Azienda Speciale Farmacie e Servizi): Azienda Speciale of the Municipality of Perugia operating municipal pharmacies and health services. Directly comparable to Farmacap as another publicly owned municipal pharmacy operator in Italy with a hybrid retail + social service model.
• Farmacie Comunali di Torino (AFT): Municipal pharmacy network in Turin operating community pharmacies under the City of Turin. Most direct functional peer to Farmacap in terms of public ownership, pharmacy chain operation, and community health mandate.
• ASP Istituto Romano di Sanità Michele e Grande Vecchio: Rome-based public institution providing elderly care and social services. Directly comparable to Farmacap's social service and elderly care (Home Care Premium, Teleassistenza) operations within the same geography and Rome municipal ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/farmcap
• Instagraminstagram.com/farmacaproma
• LinkedInlinkedin.com/company/farmacap

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FARMACAP