What TouchStar does

Touchstar Technologies Ltd. (trading as TouchStar) is a privately held UK commercial fire and security systems integrator founded in 1986 and headquartered in the United Kingdom. The company delivers fully managed, end-to-end solutions spanning consultation, site surveys, installation, training, and nationwide support, anchored by four core product lines: modular Access Control Systems, NSI Gold-approved Commercial CCTV Systems, BAFE-certified Commercial Fire Alarm Systems, and Intruder Alarm Systems for single and multi-site facilities. Beyond fire and security, TouchStar offers the Evolution central management software platform, Evo CiCo time clocks, FuelStar bulk fuel operations software, Time and Attendance solutions, Rugged Mobile Computers, and Proof of Delivery / Bulk Proof of Delivery systems for logistics customers.

The company's technology stack is built around preconfigured, integration-ready hardware and software designed for fast deployment into customer business systems. Notable deployments include over 1,000 fixed and mobile cameras across 135 Reed Assessment sites, 500+ Time and Attendance clocks for Coolcare, and a 25% CCTV coverage extension at Aston University. The business holds a strong portfolio of regulatory credentials (NSI Gold, BAFE SP203-1, SafeContractor, Cyber Essentials, ConstructionLine, UKAS) that gate UK enterprise and public-sector procurement.

TouchStar operates an enterprise field-sales go-to-market targeting verticals including Healthcare, Education, Retail, Warehousing, Manufacturing, Food Logistics, Fuel Distribution, Industrial Parts, and Public Sector. Revenue is generated through a mix of one-time hardware sales, professional installation services, and recurring support/maintenance contracts under custom quote-based pricing. Named enterprise customers include NHS Worcestershire Acute Hospitals, British Sugar (20+ year relationship), Aston University, Cushman & Wakefield, Persimmon Homes, and Apollo Fire Detectors, supported by a content-driven marketing approach featuring case studies, blog content, exhibitions, and direct demo/quote CTAs.

Name

TouchStar

Legal name

Touchstar Technologies Ltd.

Website

https://touchstar-atc.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Uckfield

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Security Systems Sales: Sale of fire and security hardware systems including access control, CCTV, fire alarm, and intruder alarm systems. Systems are sold with installation and ongoing maintenance services.
2. Installation Services: Expert installation, training, and project management for security systems deployment.
3. Support and Maintenance: Ongoing support and maintenance services ensuring critical systems perform reliably and securely.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

TouchStar provides commercial fire and security systems including Access Control, NSI Gold-approved CCTV, Commercial Fire Alarm, and Intruder Alarm systems, along with workforce management solutions (Time and Attendance, FuelStar, Evo CiCo), Proof of Delivery systems, and Rugged Mobile Computers. The company delivers fully managed end-to-end services from consultation and site surveys through expert installation, training, and ongoing nationwide support across the United Kingdom. Their Evolution software platform serves as the central management layer for multi-site access control operations.

Product overview

TouchStar offers a comprehensive portfolio of fire and security solutions along with workforce management and logistics technology products. The core fire and security offerings include Access Control Systems, Commercial CCTV Systems, Commercial Fire Alarm Systems, and Intruder Alarm Systems—each functioning as a distinct product while sharing common integration capabilities. Beyond fire and security, TouchStar provides Time and Attendance solutions, Proof of Delivery systems (including Bulk Proof of Delivery for fuel distribution), and Rugged Mobile Computers. The company also delivers supporting services including IT Consultancy, Business Application Software, System Future-Proofing, and Support and Maintenance. The Evolution software platform serves as the central management layer for access control operations across multiple sites.

Differentiator

Problem solved

Functional benefit

Brands

• Evolution: Evolution software platform used for managing access control systems across multiple sites.
• Evo CiCo
• FuelStar

Products and services

• Access Control Systems Modular, scalable access control systems compatible with leading hardware and platforms, enabling security management and operational streamlining for commercial environments.
• Commercial CCTV Systems
• Commercial Fire Alarm Systems
• Intruder Alarm Systems
• Rugged Mobile Computers
• Proof of Delivery
• Bulk Proof of Delivery
• IT Consultancy Services
• Business Application Software
• System Future-Proofing
• Support and Maintenance Services
• FuelStar
• Time and Attendance
• Evolution Software
• Evo CiCo Employee Clocking Machine Modern employee time clock hardware delivering real-time attendance and security features for workforce management.

Quantifiable outcome

• 25% increase in CCTV coverage at Aston University
• +2 more outcomes

Named customers12 records

Segments10 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered minor.

• NSI (National Security Inspectorate)minorOthersNSI Gold accreditation provider. NSI is an independent certification body that audits and approves security companies. TouchStar holds NSI Gold status for their CCTV systems, demonstrating compliance with industry standards.
• BAFE (British Approvals for Fire Equipment)minorOthersBAFE is the independent UK certification body for the fire protection industry. TouchStar holds BAFE certification for fire detection and alarm systems, ensuring compliance with relevant fire safety standards.

Scale indicators5 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Mitie: UK-listed facilities management and security services group whose Security division directly competes for the same enterprise, healthcare, education, and public-sector contracts that TouchStar targets, offering comparable integrated fire and security system design, installation, and managed monitoring.
• Secom plc: UK commercial security systems installer serving healthcare, education, retail, and public-sector customers with integrated fire, CCTV, intruder, and access control solutions — directly comparable in scale and offering mix to TouchStar.
• Chubb Fire & Security (UK): UK arm of the global Chubb/Carrier fire and security installation business, providing commercial fire alarm, CCTV, access control, and intruder detection services to enterprise customers across the same verticals as TouchStar.

Broad incumbents

• Honeywell Building Technologies: Global building security incumbent with a strong UK commercial fire, access control, and video systems business — overlapping with TouchStar's enterprise and public-sector propositions but operating at far greater scale and with proprietary hardware.
• ADT (UK): Global commercial security brand with a significant UK installation and monitoring presence, offering fire, intruder, CCTV, and access control to enterprise customers at a much larger scale than TouchStar.
• Stanley Security (UK): Stanley Black & Decker's commercial security division providing UK-wide design, installation, and monitoring of access control, video, intrusion, and fire systems for enterprise and public-sector customers.
• Johnson Controls (UK): Global building solutions incumbent whose UK Fire Detection and Security division competes head-to-head with TouchStar in commercial fire alarm, access control, and integrated building security, supported by broader HVAC and controls portfolio.
• Siemens Smart Infrastructure: European building security and fire systems major with UK operations delivering integrated commercial access control, fire detection, and building management to enterprise customers across healthcare, education, and public sector.
• Allied Universal (incorporating G4S): Global security services giant combining manned guarding, electronic security, and system integration post-G4S merger, with a UK commercial fire/security installation book that overlaps TouchStar's enterprise verticals at larger scale.

Others

• Axis Communications: Swedish network video and access control hardware manufacturer whose cameras and door stations are commonly integrated by TouchStar and its direct peers — an enabling technology partner rather than head-to-head competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/touchstar
• Instagraminstagram.com/touchstaruk
• Xx.com/ts_atc_support
• Facebookfacebook.com/touchstar-technologies-136601006389911

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TouchStar