FineCom
FineCom is a German family-owned full-service logistics and fulfillment provider with 400 employees and 100,000 m² of warehouse space across 5 locations in Germany and Poland, serving e-commerce brands and retailers with warehousing, pick and pack, returns management, textile finishing, and value-added services across 8 industry verticals.
- Company typePrivate
- Founded1991
- HeadquartersPlattling, Germany
- Headcount101–250
- GTM typeB2B
- OfferingServices
What FineCom does
FineCom (legally Alt FineCom Finishing-eCommerce-Logistics GmbH) is a German full-service logistics and fulfillment provider headquartered in Plattling, Bavaria, with operations across 5 locations in Germany and Poland and 100,000 m² of warehouse space. Founded in 1991 and family-owned under managing shareholder Franz S. Alt, the company employs 400 people and processes 30+ million items annually, serving e-commerce brands, retailers, and corporations across 8 industry verticals including fashion, food and supplements, sports and outdoor, electronics, beauty, corporate fashion, and home and living. The core business encompasses e-commerce fulfillment (warehousing, pick and pack, shipping), returns management, textile finishing (tunnel finishing, garment repair via 'Kleiderklinik'), and value-added services such as personalization and product photography. Revenue is generated through customized, contract-based pricing tied to transaction volumes, storage requirements, and service complexity, with multi-year contracts and dedicated Key Account Managers for enterprise clients.
The company operates a proprietary IT platform including a returns portal, real-time customer dashboards, plug-and-play integrations to shop systems (Shopify, Shopware, WooCommerce), and multi-carrier connections (DHL, DPD, GLS, UPS), supported by AI-assisted demand forecasting. FineCom differentiates through specialized textile finishing capabilities, BIO certification for organic products, HACCP compliance for food handling, and a circular economy service (Second Love) for grading and reselling returned goods. Recent strategic moves include the March 2025 launch of a Poland location in Legnica for Central and Eastern European market access, and the November 2025 introduction of product photography services at the Poland facility. Customer concentration spans enterprise brands (NUKI, More & More, Dorothee Schumacher) and smaller e-commerce companies, with no public financial disclosures and no external funding rounds.
FineCom firmographics
Firmographics- Name
- FineCom
- Legal name
- Alt FineCom Finishing-eCommerce-Logistics GmbH
- Website
- https://finecomlogistics.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- FineCom is a German family-owned full-service logistics and fulfillment provider with 400 employees and 100,000 m² of warehouse space across 5 locations in Germany and Poland, serving e-commerce brands and retailers with warehousing, pick and pack, returns management, textile finishing, and value-added services across 8 industry verticals.
- Ownership category
- akta.pro rank
FineCom industry classification
Industry- Product category
- E-Commerce Fulfillment Services
- akta.pro primary industry
- Value-Added Warehousing Services (Kitting, Labeling, Repack, Light Assembly) (TLALAAAL)
Keywords
Where FineCom is headquartered
LocationHeadquarters
- HQ city
- Plattling
- HQ country
- Germany
- HQ region
- Europe
Offices3 records
Markets served
FineCom business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- E-Commerce Fulfillment Services: Complete outsourced logistics processes for online shops including warehousing, picking, packing, shipping, and returns management. Revenue generated through service contracts with brands and e-commerce companies, typically based on transaction volume, storage volume, and service complexity.
- Returns Management: Professional handling of returns including inspection, processing, re-storage, repair or resale. Integrated into fulfillment contracts.
- Textile Finishing & Processing: Finishing services including ironing, steaming, repairing, labeling, personalizing, and special packaging. Particularly relevant in textile and lifestyle logistics.
- Value Added Services (VAS): Additional services such as quality controls, personalization, repairs, sets, special packaging, and individual customer processes including Corporate Fashion handling.
- Second Love / ReCommerce: Sustainability-focused recommerce services including grading, processing, and resale of returned or slightly damaged goods.
- Product Photography: Professional product photography services at Poland location for faster time-to-market.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Customized pricing based on project scope |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
FineCom product offering
Product offeringCore offering
FineCom is a full-service B2B logistics and fulfillment provider offering complete outsourced supply chain management for e-commerce brands and retailers. Core services include warehousing, pick & pack, shipping, returns management, textile finishing (tunnel finishing, garment repairs), value-added services (personalization, quality control, special packaging), and recommerce/Second Love services. Operations span 5 locations in Germany and Poland with 100,000 m² of logistics space, processing 30+ million items per year.
Product overview
FineCom is a full-service logistics and fulfillment provider offering an integrated platform of logistics services for e-commerce brands. The core offering includes E-Commerce Fulfillment with warehousing, pick & pack, shipping, and returns management, supported by the FineCom Retourenportal (returns portal) and Dashboards for real-time tracking. The platform integrates via Plug & Play connections to major shop systems (Shopify, Shopware, WooCommerce) and carrier networks (DHL, DPD, GLS, UPS). Specialized verticals include Fashion & Textiles (with dedicated Textilaufbereitung/tunnel finishing and Kleiderklinik repair services), Second Love recommerce services for circular economy, Corporate Fashion, and Value Added Services including personalization. The Poland location adds Produktfotografie (product photography) for faster time-to-market. The overall architecture combines core fulfillment operations with modular IT integrations and textile care services, positioned as a one-stop solution from order processing to final delivery.
Differentiator
Problem solved
Functional benefit
Products and services
- E-Commerce Fulfillment Complete outsourcing of logistics processes for online shops including warehousing, pick & pack, shipping, and returns management for worldwide operations. Targeted at e-commerce brands and retailers seeking full-service fulfillment.
- Returns Management (Retourenmanagement) Professional returns handling including inspection, refurbishment, restocking, repair, or recycling — structured, transparent, and scalable. Integrated with the FineCom Retourenportal for automated workflows.
- Textile Finishing (Textilaufbereitung) Professional textile finishing including tunnel finishing, ironing, quality control, cleaning, mold removal, and clothing repair (Kleiderklinik) to restore products to saleable condition. Primarily serves fashion and lifestyle brands.
- Second Love (Recommerce) Recommerce service for extending product lifecycle of fashion items through grading, refurbishment, storage, and resale — supporting circular economy. Includes inspection, grading, processing, and resale of returned or slightly damaged goods.
- Value Added Services (VAS) Additional services beyond standard storage and shipping including personalization (laser engraving, embroidery, printing), quality controls, finishing, repairs, sets, special packaging, promotions & bundles, and customer-specific processes.
- Corporate Fashion Custom company clothing and workwear for brand presence, employee retention, and professional external representation. Includes size logistics, personalization, and multi-location shipping for corporate uniform programs.
- Product Photography (Produktfotografie) Professional product photography service at the Poland location enabling faster time-to-market with warehouse-to-photoshoot workflow, cost efficiency through synergies, and unified brand appearance for higher conversion rates.
- B2B & Amazon Logistics B2B logistics including business customer fulfillment, store delivery, pallet shipping, and Amazon preparation services (Amazon Prep including labeling, polybagging, set-formation, quality controls, and compliance with Amazon packaging requirements).
- Poland Location Operations (Legnica) International logistics operations from Legnica, Poland serving as a strategic hub for Central and Eastern European markets with state-of-the-art warehouse and IT technology. Includes product photography services at this location.
Quantifiable outcome
- 30+ million items processed per year
- +2 more outcomes
Companies that use FineCom
Customer profileNamed customers5 records
Segments10 records
Ideal customer profiles4 records
FineCom technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability3 records
Feature6 records
FineCom partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- Allianz Deutschland AGminorProfessional liability insurance provider (Berufshaftpflichtversicherung) for FineCom. Allianz Deutschland AG provides coverage for business operations in Germany.
- BFS finance GmbHminorFineCom's accounts receivable are assigned in advance to BFS finance GmbH (Verl) for factoring. Payments can only be made with discharging effect to BFS finance GmbH.
- Adesion Factoring GmbHminorFineCom's accounts receivable are also assigned to Adesion Factoring GmbH (Schorndorf) for factoring. Alternative factoring partner to BFS finance GmbH.
- toerncoretoern provides integrated returns and exchange management software for e-commerce. FineCom's blog features guest posts from toern about EU-wide revocation regulations (Widerrufsbutton) coming June 2026, and toern offers integrated solutions for FineCom's e-commerce customers.
Scale indicators6 records
Recent moves7 records
Expansion highlights6 records
FineCom competitors and assessment
Company assessmentBroad incumbents
- DHL Supply Chain: DHL Supply Chain is the global contract logistics leader with extensive e-commerce fulfillment, warehousing, and returns capabilities across Europe. It is a broad incumbent competitor and partner for FineCom, offering overlapping services at much larger scale.
- GEODIS: GEODIS is a global logistics provider with a strong European contract logistics and e-commerce fulfillment footprint. It serves many of the same retail/consumer verticals as FineCom and competes for the same enterprise RFPs.
- Kuehne+Nagel: Kuehne+Nagel is a leading global forwarder and contract logistics provider with significant warehousing and e-commerce fulfillment operations in Europe. It competes with FineCom for contract logistics customers across multiple verticals.
Direct peers
- Prolog Fulfilment: Prolog Fulfilment is a Swiss-based e-commerce fulfillment specialist serving DACH and European brands with warehousing, pick-and-pack, and returns services. It is a similar-sized direct competitor targeting fashion and lifestyle e-commerce clients.
- Meyer & Meyer: Meyer & Meyer is a mid-sized European logistics provider focused on fashion, apparel, and lifestyle brand fulfillment with dedicated textile value-added services. It is a direct comparable for FineCom's vertical-specialized service mix.
- Spring GDS: Spring GDS is a mid-sized European logistics provider specializing in fashion, lifestyle, and e-commerce fulfillment with extensive returns management. Its fashion-led vertical strategy and German roots directly mirror FineCom's positioning.
- Arvato (Bertelsmann): Arvato is a major European supply chain and e-commerce fulfillment provider serving fashion, beauty, and consumer brands. It competes head-to-head with FineCom in DACH-region omnichannel fulfillment, returns processing, and customer-specific VAS.
- Fiege: Fiege is one of Europe's largest family-owned contract logistics and e-commerce fulfillment providers headquartered in Germany. Like FineCom, it offers multi-vertical warehousing, returns, VAS, and dedicated fashion/textile capability, making it the closest direct peer.
- Bleckmann: Bleckmann is a European 3PL specializing in apparel, fashion, and lifestyle brand logistics with value-added services such as garment finishing and returns. Its apparel-focused service portfolio and pan-European footprint closely match FineCom's fashion/textile orientation.
Emerging players
- byrd: byrd is a tech-enabled European e-commerce fulfillment network with DACH warehouse presence and developer-friendly integrations. It overlaps with FineCom's SME/mid-market e-commerce fulfillment and Shopify/Shopware integrations.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
FineCom social profiles
Digital presenceFineCom compliance and trust
Trust signalCompliance2 records
FineCom financial estimates
Financial estimateRevenue estimate
Valuation estimate
FineCom leadership team
Management profileNumber of profiles
Profiles3 records
FineCom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FineCom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FineCom
What does FineCom do?
FineCom is a full-service B2B logistics and fulfillment provider offering complete outsourced supply chain management for e-commerce brands and retailers. Core services include warehousing, pick & pack, shipping, returns management, textile finishing (tunnel finishing, garment repairs), value-added services (personalization, quality control, special packaging), and recommerce/Second Love services. Operations span 5 locations in Germany and Poland with 100,000 m² of logistics space, processing 30+ million items per year.
Is FineCom a public or private company?
FineCom is a private company. It is classified as family owned and is currently operating.
When was FineCom founded?
FineCom was founded in 1991. It employs 101 to 250 people.
Where is FineCom based?
FineCom is headquartered in Plattling, Germany, in the Europe region.
How does FineCom make money?
Six revenue lines are on record. E-Commerce Fulfillment Services are the primary driver. The others are returns Management, textile Finishing & Processing, value Added Services (VAS), second Love / ReCommerce and product Photography.
Who are FineCom's main competitors?
Broad incumbents on record are DHL Supply Chain, GEODIS and Kuehne+Nagel. Direct peers are Prolog Fulfilment, Meyer & Meyer, Spring GDS, Arvato (Bertelsmann), Fiege and Bleckmann. byrd is listed as an emerging player.
Does FineCom have an API?
No public API is recorded for FineCom.
What industry is FineCom in?
FineCom's product category is E-Commerce Fulfillment Services. Its primary akta.pro industry code is TLALAAAL, Value-Added Warehousing Services (Kitting, Labeling, Repack, Light Assembly).