byrd
byrd is a Vienna-based e-commerce 3PL founded in 2016, operating a 12-center fulfillment network across the EU and UK with native integrations to Shopify, Amazon, eBay, and other major marketplaces, serving 200–300+ online merchants from SMBs to enterprises like Vinted and Foodora.
- Company typePrivate
- Founded2016
- HeadquartersVienna, Austria
- Headcount101–250
- GTM typeB2B
- OfferingServices
What byrd does
byrd is a Vienna-based 3PL (third-party logistics) e-commerce fulfillment network founded in 2016. The company operates a cloud-based platform that connects online merchants to a network of 12 fulfillment centers across Austria, Germany, France, and the UK — with plans to add Sweden, Denmark, and Poland — enabling multi-warehouse inventory placement, pick-and-pack, shipping, and returns management for e-commerce sellers. The platform integrates natively with 13+ major e-commerce and marketplace systems including Shopify, Amazon FBM, eBay, Shopware, WooCommerce, PrestaShop, ChannelEngine, Mirakl, Xentral, and Billbee, providing real-time inventory synchronization and automated order routing.
The technology stack centers on a multi-channel logistics dashboard (app.getbyrd.com) supporting real-time inventory sync, multi-carrier shipping optimization, a custom returns portal, dedicated account management, and a recently introduced AI module called byrdAI marketed for automated order processing and intelligent shipping. The company also sells a Warehouse Management System (WMS) product targeted at other 3PLs. Operational performance is emphasized with a 99.4% on-time dispatch rate and 99.9% fulfillment accuracy across 7M+ products shipped annually. Sustainability positioning is reinforced through Climate Partner carbon-offset certification, and the company produces the Just-in-Time e-commerce logistics podcast.
The business model is a hybrid of usage-based 3PL fees (warehousing, pick-and-pack, shipping) plus software/automation add-ons, with quote-based pricing (no public tiers) and monthly billing. Go-to-market is dual-track: a self-serve dashboard for smaller merchants and enterprise field sales with dedicated account managers from day one for larger customers. The customer base spans SMBs (Brainzyme, Bababoo), mid-market (Refurbed, We Are Knitters, Nutra, Absolute Collagen, Lakrids by Bülow, Rotho), and enterprise (Foodora, SellerX, Vinted, Ceva Logistics), with 200–300+ active customers. The company has raised approximately $75M+ across six funding rounds through a 2022 Series C led by Cambridge Capital.
byrd firmographics
Firmographics- Name
- byrd
- Legal name
- byrd technologies GmbH
- Website
- https://getbyrd.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- byrd is a Vienna-based e-commerce 3PL founded in 2016, operating a 12-center fulfillment network across the EU and UK with native integrations to Shopify, Amazon, eBay, and other major marketplaces, serving 200–300+ online merchants from SMBs to enterprises like Vinted and Foodora.
- Ownership category
- akta.pro rank
byrd industry classification
Industry- Product category
- E-commerce Fulfillment Services (Third-Party Logistics)
- NAICS
- Freight Transportation Arrangement (488510), Freight Transportation Arrangement (4885), Couriers and Express Delivery Services (492110)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Marketplace & DTC Fulfillment (Seller/Brand Fulfillment) (TLAIADAA)
- akta.pro secondary industries
- Third-Party Logistics (3PL) Fulfillment Providers (CRAFAMAA), E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD), E-commerce & Fulfillment Warehousing (Dedicated/Shared) (TLAIACAJ), Returns Processing & Refund-Oriented Returns (Inspection/Restock) (TLAIADAE)
Keywords
Where byrd is headquartered
LocationHeadquarters
- HQ city
- Vienna
- HQ country
- Austria
- HQ region
- Europe
Offices5 records
Markets served
byrd business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Fulfillment Services: Fees charged for warehousing, order processing, picking, packing, and shipping services across their European fulfillment center network. Volume-based pricing with costs varying by warehouse location.
- Shipping Fees: Multi-carrier shipping services with competitive rates negotiated through their carrier network. Revenue generated per shipment processed.
- Platform/SaaS Fees: Software platform fees for accessing their logistics dashboard, integrations, analytics, and reporting capabilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Custom enterprise pricing based on volume and requirements |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
byrd product offering
Product offeringCore offering
byrd provides third-party logistics (3PL) e-commerce fulfillment services for online retailers, including warehousing, pick-and-pack, multi-carrier shipping, and returns management. It operates a distributed network of 12 fulfillment centers across the EU and UK, supported by a proprietary cloud-based logistics platform that integrates with major e-commerce platforms, marketplaces, carriers, and ERPs to enable merchants to scale across European markets.
Product overview
byrd is a cloud-based e-commerce fulfillment platform providing end-to-end 3PL services through a network of 12 fulfillment centers across the EU and UK. The platform architecture consists of core Fulfillment Services as the primary offering, supplemented by byrdAI (AI-powered automation module), a Returns Portal for customer returns management, Dedicated Account Management support, and a WMS Solution for 3PLs. The platform integrates natively with major e-commerce platforms (Shopify, Amazon FBM, eBay, Shopware, WooCommerce, PrestaShop) and marketplace connectors (ChannelEngine, Mirakl, PlentyONE, Billbee, Procuros), as well as Xentral ERP. Key features include real-time dashboard analytics, multi-carrier shipping optimization, and same-day/next-day delivery capabilities. The company also produces the Just-in-Time Podcast as an educational resource for e-commerce logistics.
Differentiator
Problem solved
Functional benefit
Brands
- byrdAI: AI-powered fulfillment solution and feature announced by byrd
- Just-in-Time Podcast
Products and services
- E-commerce Fulfillment Services End-to-end third-party logistics (3PL) service for online retailers, including warehousing, pick-and-pack, multi-carrier shipping, and returns management across a network of 12 fulfillment centers in the EU and UK. Designed for DTC and multi-channel e-commerce merchants seeking to scale across European markets without operating their own warehouses.
- byrdAI Proprietary AI-driven capability that automates and optimizes key fulfillment tasks such as demand forecasting, inventory allocation, and operational decisioning across byrd's warehouse network. Available to merchants using byrd's fulfillment services to improve accuracy and efficiency.
- Returns Portal A merchant- and end-customer-facing returns management tool that automates the returns workflow, including label generation, status tracking, and processing within byrd's fulfillment network. Used by e-commerce merchants to streamline European returns handling.
- WMS Solution for 3PLs Standalone Warehouse Management System (WMS) software productized from byrd's internal platform and sold to other 3PL operators. Enables warehouse operators to manage inventory, orders, and fulfillment workflows with the same technology that powers byrd's own network.
- European Fulfillment Network byrd's pan-European distributed warehouse network spanning 12 fulfillment centers across the EU and UK, offered to merchants as a single integrated fulfillment footprint that enables inventory splitting, faster delivery, and lower cross-border shipping costs.
Quantifiable outcome
- 7,000,000+ products shipped annually
- +3 more outcomes
Companies that use byrd
Customer profileNamed customers12 records
Segments10 records
Ideal customer profiles2 records
byrd technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability1 record
Feature5 records
byrd partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- ShopifycorePlatform integration allowing Shopify merchants to connect their stores to byrd's fulfillment network within minutes. Automated order processing and inventory synchronization.
- AmazoncoreAmazon FBM (Fulfillment by Merchant) integration enabling merchants to use byrd's warehouses while selling on Amazon marketplace.
- eBaycoreIntegration with eBay for automated fulfillment and order management across eBay sales channels.
- WooCommercecorePlugin integration for WooCommerce stores enabling seamless connection to byrd's fulfillment services.
- ShopwarecoreIntegration with Shopware e-commerce platform for German and European merchants.
- Climate PartnercoreCarbon offset certification partnership. Byrd's Climate Partner certification confirms financial contribution to offset internal CO2 emissions, supporting sustainability commitments.
Scale indicators9 records
Recent moves8 records
Expansion highlights6 records
byrd competitors and assessment
Company assessmentDirect peers
- Huboo: UK-headquartered e-commerce 3PL offering multi-warehouse fulfillment with a technology platform, serving SMB and mid-market DTC brands across Europe. Closely comparable to byrd in customer segment, technology-led approach, and pan-European service model.
- Sendcloud: European multi-carrier shipping and checkout platform for e-commerce merchants, with growing fulfillment and returns capabilities. Adjacent but overlapping with byrd on the shipping, returns, and European merchant segments.
- ShipMonk: US-based e-commerce fulfillment provider with proprietary OMS/WMS technology, multi-carrier shipping, and a focus on SMB to mid-market merchants. Comparable to byrd in platform-led fulfillment approach and merchant segment targeting.
- ShipBob: US-headquartered e-commerce 3PL with an integrated software platform for inventory, orders, and shipping across a global fulfillment network. Closely comparable to byrd in technology-plus-physical model and DTC merchant focus, though primarily North American.
- Cubyn: France-based e-commerce fulfillment provider with proprietary technology for SMB and mid-market merchants, particularly in France and Southern Europe. Comparable to byrd in technology-enabled European fulfillment and merchant segment.
Broad incumbents
- Radial: North American e-commerce fulfillment and omnichannel logistics provider serving enterprise retailers and brands. Comparable to byrd in serving omnichannel commerce customers but at significantly larger scale and primarily US-focused.
- Bleckmann: Belgian-headquartered specialist 3PL serving fashion, lifestyle, and e-commerce brands across Europe with end-to-end fulfillment. Comparable to byrd's European DTC fulfillment offering but at larger enterprise scale and with broader B2C logistics scope.
- DHL Supply Chain / DHL eCommerce: Global logistics integrator with extensive European e-commerce fulfillment and contract logistics operations. Competes with byrd for enterprise-grade fulfillment contracts while also being a downstream carrier partner for byrd's multi-carrier shipping.
- Fulfilment by Amazon (FBA): Amazon's flagship 3PL service for marketplace and increasingly DTC merchants, dominant in Europe. The largest competing fulfillment option for byrd's target merchants, especially via Multi-Channel Fulfillment extensions.
Regional players
- Packlink: European shipping aggregator and parcel broker serving SMBs with multi-carrier rate comparison and label purchasing. Comparable to byrd's multi-carrier shipping dimension though focused on shipping orchestration rather than warehousing.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
byrd social profiles
Digital presencebyrd compliance and trust
Trust signalCompliance2 records
byrd financial estimates
Financial estimateRevenue estimate
Valuation estimate
byrd leadership team
Management profileNumber of profiles
Profiles3 records
byrd funding detail
Funding detailFunding overview
Funding rounds5 records
Investors13 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
byrd M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about byrd
What does byrd do?
byrd provides third-party logistics (3PL) e-commerce fulfillment services for online retailers, including warehousing, pick-and-pack, multi-carrier shipping, and returns management. It operates a distributed network of 12 fulfillment centers across the EU and UK, supported by a proprietary cloud-based logistics platform that integrates with major e-commerce platforms, marketplaces, carriers, and ERPs to enable merchants to scale across European markets.
Is byrd a public or private company?
byrd is a private company. It is classified as venture growth investor backed and is currently operating.
When was byrd founded?
byrd was founded in 2016. It employs 101 to 250 people.
Where is byrd based?
byrd is headquartered in Vienna, Austria, in the Europe region.
How does byrd make money?
Three revenue lines are on record. Fulfillment Services are the primary driver. The others are shipping Fees and platform/SaaS Fees.
Who are byrd's main competitors?
Direct peers on record are Huboo, Sendcloud, ShipMonk, ShipBob and Cubyn. Broad incumbents are Radial, Bleckmann, DHL Supply Chain / DHL eCommerce and Fulfilment by Amazon (FBA). Packlink is listed as a regional player.
Does byrd have an API?
No public API is recorded for byrd.
What industry is byrd in?
byrd's product category is E-commerce Fulfillment Services (Third-Party Logistics). Its primary akta.pro industry code is TLAIADAA, Marketplace & DTC Fulfillment (Seller/Brand Fulfillment), with a secondary code of CRAFAMAA, Third-Party Logistics (3PL) Fulfillment Providers. Its NAICS code is 488510 and its SIC code is 4731.