Alcona Citizens for Health

What Alcona Citizens for Health does

Alcona Health Center is a federally qualified health center (FQHC) founded in 1978 that delivers integrated primary medical, behavioral health, dental, and pharmacy services across 14 clinic locations spanning six counties in northern Michigan and the eastern Upper Peninsula. The organization operates a mobile clinic unit and school-based health centers to extend access into rural and adolescent populations that would otherwise be medically underserved. The center holds FQHC designation, FTCA deemed status, and Patient-Centered Medical Home (PCMH) accreditation, and has been recognized as an HRSA Quality Leader Gold Badge recipient.

Operationally, the organization is structured around a multi-site, multi-specialty community health model. A Family Medicine Residency Program launched in 2022 through a partnership with MyMichigan Midland establishes a physician training and rural retention pipeline, while dental hygiene services were extended to Cheboygan and Lincoln locations the same year. A subsidiary entity, CAC-NEMI, supports expanded service coordination alongside participation in the MIDOCs consortium.

The business model is that of a non-profit safety-net provider: revenue derives primarily from fee-for-service Medicaid and Medicare reimbursement (supplemented by FQHC-specific prospective payment system rates and section 330 federal grants), third-party insurance, sliding-scale patient self-pay, and 340B pharmacy program economics. The patient base comprises insured, underinsured, and uninsured residents of rural northern Michigan, with no enterprise or commercial-customer concentration.

Name

Alcona Citizens for Health

Legal name

Alcona Citizens for Health Inc.

Website

https://alconahealthcenters.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Short description

Alcona Health Center is a federally qualified health center operating 14 clinics across six northern Michigan counties, delivering primary medical, behavioral health, dental, and pharmacy services to rural, often underserved patient populations.

Ownership category

akta.pro rank

Headquarters

HQ city

Oscoda

HQ country

United States

HQ region

North America

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Patient Services Revenue: Billable healthcare services including medical, dental, behavioral health, and pharmacy services billed to insurance (Medicare, Medicaid, commercial) and patients
2. Federally Qualified Health Center Grants: Federal grant funding through Health and Human Services (HHS) as an FQHC, with Federal Public Health Service (PHS) deemed status
3. Sliding Fee Scale Program: Income-based fee discounts for qualified patients unable to pay full cost of services, ensuring access regardless of ability to pay

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels5 records

Core offering

Alcona Health Center is a non-profit Federally Qualified Health Center (FQHC) providing comprehensive medical, behavioral health, dental, and pharmacy services to patients across northern Michigan and the eastern upper peninsula. Operating under a Patient-Centered Medical Home (PCMH) model, the organization delivers integrated care through 14 clinic locations, school-based health centers, a mobile clinic, walk-in services, and a family medicine residency program, with an income-based sliding fee scale ensuring access regardless of ability to pay.

Product overview

Alcona Health Center operates as a multi-service healthcare provider offering integrated medical, dental, behavioral health, pharmacy, and recovery services across 14 clinic locations in Northern Michigan and the Eastern Upper Peninsula. The organization functions as a Patient-Centered Medical Home (PCMH) model, coordinating comprehensive care through a network of primary care, pediatrics, behavioral health, dental, and pharmacy services. Additional offerings include school-based health centers, a family medicine residency program for physician training, care management with community health workers, nutrition education classes, and mobile health unit services. The center provides both in-person and telehealth options, with drive-thru pharmacy access, walk-in clinics, and same-day appointments to increase accessibility. Technology-enabled patient engagement includes online bill pay through InstaMed and Health iPASS, a NextGen patient portal, pharmacy refill portal, and electronic medical records request system through HealthMark Group.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Comprehensive primary care services including acute care for non-life-threatening illnesses and injuries, preventive care with screenings and vaccinations, and chronic condition management with specialist referrals. Available to patients of all ages across 14 clinic locations.
• Pediatrics Pediatric care for children from infants to 21 years of age, encompassing wellness visits, immunizations, treatments, developmental screenings, and sports physicals in child-friendly environments. Accepts Medicaid and commercial insurance.
• Behavioral Health Mental health services delivered by Licensed Professional Counselors, Licensed Master Social Workers, and Licensed Psychiatrists addressing anxiety, depression, trauma, grief, and life transitions. Available in-person and via telehealth with integrated care coordination with primary care physicians.
• Pharmacy Pharmacy services at Alpena and Lincoln locations open to all community members, offering prescription filling, OTC medications, drive-thru access, prescription transfers, medication counseling, and income-based sliding fee for established patients.
• Dental Comprehensive dental care including exams, cleanings, X-rays, fluoride treatments, sealants, and restorative services at Alpena and Oscoda locations, with expanded dental hygienist services at Cheboygan and Lincoln.
• Walk-In Services Walk-in clinic in Alpena with designated walk-in hours in Oscoda, plus same-day/next-day appointments at all locations for non-emergency care including fevers, coughs, rashes, strains, sprains, and minor injuries.
• Recovery Services Substance use disorder treatment offering Medication-Assisted Recovery (MAR), substance use counseling, Peer Recovery Coach support, care management, and integrated behavioral and primary healthcare.
• School-Based Care School-based health centers operating in Oscoda, Alpena, Alcona, and Petoskey schools providing primary care, behavioral health services, immunizations, chronic care management, and mental health therapy for students ages 3-21.
• Family Medicine Residency Program Rural healthcare training program in partnership with MyMichigan Midland providing a three-year family medicine residency with hands-on experience at Alcona Health Center Ossineke and MyMichigan Medical Center Alpena.
• Care Management & Community Health Workers Care managers (Registered Nurses) and Community Health Workers providing one-on-one support for health goals, hospital readmission prevention, insurance assistance, and barrier elimination to healthcare access.
• Nutrition & Wellness Classes Education programs including Living Well with Diabetes, Living Well with Chronic Pain, A Matter of Balance fall prevention, and Safe Sitter babysitting training, led by a registered dietitian.

Quantifiable outcome

• First clinic opened in Lincoln, MI in 1978 - over 45 years of continuous service
• +2 more outcomes

Named customers2 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• MyMichigan Midland Family Medicine Residency ProgramcoreStrategic or Co-development Partner · 1 June 2022Partnership with MyMichigan Midland to operate a 3-year Family Medicine Residency Program at the Alcona Health Center campus in Ossineke. Residents train in rural healthcare settings, splitting time between AHC Ossineke and MyMichigan Medical Center Alpena. First cohort launched June 2022.
• Michigan Department of Health and Human Services (MDHHS)coreStrategic or Co-development PartnerMDHHS funding for Child Adolescent Health Centers (CAHCs) and School Wellness Programs (SWPs) operating in Oscoda, Alpena, Alcona, and Petoskey schools.
• MIDOCscoreStrategic or Co-development PartnerState- and federally-funded program expanding graduate medical education residency positions to recruit and retain physicians in underserved areas of Michigan.
• Children's Advocacy Center of Northeast Michigan (CAC-NEMI)coreStrategic or Co-development PartnerAHC serves as umbrella organization for CAC-NEMI, providing expanded services for prevention, intervention, and healing of child abuse and neglect.
• Besser Senior Living CommunityminorStrategic or Co-development PartnerPartnership providing medical care services directly at Besser Senior Living facility for residents.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Cherry Health: Federally Qualified Health Center headquartered in Grand Rapids, MI, operating 20+ sites with a similar integrated medical, dental, behavioral health, and pharmacy model serving a mix of insured, Medicaid, and uninsured patients. Closest large-scale Michigan FQHC peer to AHC by service mix, PCMH orientation, and sliding-fee structure.
• Family Health Center of Kalamazoo: Michigan FQHC providing integrated primary care, dental, behavioral health, and pharmacy services in Kalamazoo County with sliding-fee and school-based programs. Direct comparability to AHC on FQHC status, scope of services, and community-health-center operating model.
• Upper Great Lakes Family Health Center: FQHC serving northern lower Michigan and the western Upper Peninsula with primary care, behavioral health, dental, and pharmacy across multiple sites. Closest geographic and operational peer to AHC among Michigan FQHCs, with a similar rural, multi-county footprint and FQHC/330 funding model.
• Thunder Bay Community Health Service: Federally Qualified Health Center operating in northeast lower Michigan (Hillman, Onaway, Atlanta and surrounding counties), adjacent to AHC's service area. Same FQHC/PCMH model, same payer mix, and same rural northern Michigan operating environment, making it a near-direct regional peer.
• Northwest Michigan Health Services: Michigan FQHC with multiple sites across the northwest lower peninsula providing medical, dental, and behavioral health services on a sliding-fee basis. Highly comparable to AHC in scope, FQHC/HRSA funding model, and rural northern Michigan patient population.
• Center for Family Health: FQHC in Jackson, MI operating primary care, dental, behavioral health, and pharmacy with PCMH recognition and sliding-fee program. Comparable to AHC on integrated-services model, FQHC funding, and community-health-center scale, though in a more urban setting.
• Baldwin Family Health Care: Federally Qualified Health Center in Lake County, MI providing medical, dental, behavioral health, and pharmacy services with a sliding-fee program and school-based sites. Directly comparable to AHC on rural FQHC model, integrated service lines, and 330 grant funding, serving a similarly rural Michigan population.

Broad incumbents

• MyMichigan Health: Regional not-for-profit health system serving central and northern Michigan with hospitals, employed physicians, and residency programs, including AHC's MyMichigan Midland residency partner. Comparable as the dominant regional incumbent against whose footprint AHC positions its FQHC network, and a natural strategic/clinical integration counterparty.
• Munson Healthcare: Northern Michigan's largest not-for-profit health system, operating hospitals and employed-physician networks across much of the same geography AHC serves. Comparable as the broader incumbent that AHC partners with on referrals and competes with for primary care, and the natural counterpart for system-FQHC integration discussions.
• McLaren Health Care: Large Michigan-based integrated health system with hospitals and physician networks across northern lower Michigan and the Upper Peninsula. Comparable as a broad incumbent competing for the same primary-care and ancillary-services spend in AHC's service area, and a potential acquirer/integrator of FQHC assets statewide.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/alcona-citizens-for-health-inc
• Facebookfacebook.com/AlconaHealthCenter

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alcona Citizens for Health