Center for Family Health

What Center for Family Health does

Center for Family Health (CFH) is a nonprofit, Federally Qualified Health Center (FQHC) headquartered in Jackson, Michigan, founded in 1991 and operating since 2000 under HRSA Section 330 designation. CFH delivers comprehensive primary medical, dental, behavioral health, pharmacy, laboratory, and women's health services to babies, children, teens, and adults regardless of ability to pay, serving more than 31,000 patients in 2024 across seven sites including a main downtown facility, a 22-chair dental clinic, four school-based health centers in Jackson County, a part-time clinic co-located with LifeWays community mental health agency, and a Hillsdale location. The organization runs a Sliding Fee Program (HealthPay), accepts Medicaid, Medicare, and most commercial insurance, and supplements revenue through 340B drug pricing at its on-site pharmacy that includes a two-lane drive-thru.

The core technology platform is Epic MyChart, adopted in 2017 after migrating from NextGen, with interoperability through the Community Health Technology Network (CHTN) and Care Everywhere for health information exchange. Patient engagement tools include the RxLocal app for pharmacy refills, a Walk-In Clinic with virtual video visits, telehealth consultations, and online bill payment via QuickClick. Marketing and outreach are conducted through local TV (JTV), social media (Facebook, Instagram, LinkedIn, YouTube), a monthly community newsletter, and Health Minute content.

CFH's revenue model combines HRSA Health Center Program grant funding under 42 U.S.C. § 254b, third-party insurance reimbursements from Medicaid, Medicare, and commercial plans, sliding-scale patient fees via the HealthPay program, and 340B pharmacy revenue. The organization is governed by a 12-member Board with a required 51% patient majority, maintains NCQA Patient-Centered Medical Home Level 3 Certification at its school health centers, and operates a family medicine residency partnership with Henry Ford Allegiance Health. In May 2026, Sara Benedetto was appointed CEO after serving as COO since 1992, succeeding Molly Kaser who retired in March 2022.

Name

Center for Family Health

Legal name

Center for Family Health

Website

https://centerforfamilyhealth.org

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

Center for Family Health is a nonprofit Federally Qualified Health Center in Jackson, Michigan, founded 1991, delivering comprehensive medical, dental, behavioral health, and pharmacy services across seven sites to 31,000+ patients annually regardless of ability to pay.

Ownership category

akta.pro rank

Headquarters

HQ city

Jackson

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Government Grants: HRSA Health Center Program grant funding under 42 U.S.C. § 254b. Federal grant funding as a federally qualified health center.
2. Insurance Reimbursements: Accepts Medicaid, Medicare, and most commercial health insurance plans. Revenue from insurance reimbursements for services provided.
3. Sliding Fee Program (HealthPay): Discounted services for income-eligible patients. Enrollment based on income and family size. Provides discounts on medical, dental, and behavioral health visits, prescriptions, lab testing, and X-rays.
4. Pharmacy Services: On-site pharmacy offering prescription services. Uses 340B Drug pricing for competitive rates on prescriptions and over-the-counter medications.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

No substantive source content was provided in the input to describe the company's core offerings.

Differentiator

Problem solved

Functional benefit

Named customers4 records

Segments4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• Rx Kids ProgramcoreStrategic or Co-development Partner · 1 June 2026Rx Kids is the nation's first community-wide maternal and infant cash prescription program. Starting June 1, 2026, Rx Kids will provide $1,500 no-strings-attached during pregnancy and $500 monthly during first 6 months of infancy to pregnant moms in Jackson area.
• Jackson County JailminorStrategic or Co-development Partner · 1 January 2018Partnership to help inmates combat opioid addiction using Vivitrol medication that reduces cravings for illegal drugs.
• Henry Ford Allegiance HealthcoreStrategic or Co-development Partner · 1 January 2013Partnership for family medicine residency program. Medical residents began treating patients through this collaboration starting in 2013, providing training and care delivery.
• Northwest School DistrictcoreStrategic or Co-development Partner · 1 January 2013Partnership for school health center at R.W. Kidder Middle School - Northwest Community Health Center opened in 2013.
• Jackson Public SchoolscoreStrategic or Co-development Partner · 1 January 2005Partnership initiated in 2005 to establish school health centers. Northeast Health Center opened as the first school-based health center. Partnership has expanded to include multiple schools including Jackson High School Health Center and Parkside Health Center.
• LifeWays (Community Mental Health Agency)coreStrategic or Co-development PartnerPart-time primary care clinic co-located with the local community mental health agency to serve its population. Partnership enhances integrated care delivery.
• Jackson Area Manufacturers AssociationminorStrategic or Co-development PartnerBoard member Shawna Tello, CEO YMCA Jackson Michigan, represents community voice on CFH Board of Directors.

Scale indicators6 records

Recent moves18 records

Expansion highlights8 records

Direct peers

• Cherry Health: Federally qualified health center headquartered in Grand Rapids, Michigan, operating multiple sites across western Michigan. Directly comparable as a large Michigan FQHC serving Medicaid, Medicare, and uninsured patients with integrated medical, dental, and behavioral health services.
• Family Health Center (Kalamazoo): Federally qualified health center serving Kalamazoo, Michigan with medical, dental, behavioral health, and pharmacy services. Comparable as a Michigan-based FQHC serving similar patient demographics with a comparable multi-site integrated care model.
• Great Lakes Bay Health Centers: Large federally qualified health center serving the Great Lakes Bay region of Michigan with multiple locations. Comparable as a multi-site Michigan FQHC offering integrated primary care, dental, behavioral health, and pharmacy under a similar HRSA-funded model.
• Grace Health (Battle Creek): Federally qualified health center serving Calhoun County, Michigan with primary care, dental, behavioral health, and pharmacy. Comparable as a regional Michigan FQHC competing in similar Medicaid and sliding-fee patient markets.
• Sterling Area Health Center: Federally qualified health center serving rural Michigan with multi-site operations. Comparable as a Michigan FQHC providing integrated primary care, dental, and behavioral health to underserved populations in a similar community health center model.
• Upper Great Lakes Family Health Center: Federally qualified health center serving the Upper Peninsula of Michigan with multi-site primary care, dental, and behavioral health. Comparable as a Michigan FQHC operating under the same HRSA grant structure and serving similar Medicaid/uninsured populations.
• Northwest Michigan Health Services: Federally qualified health center serving northwestern Michigan with multiple locations. Comparable as a Michigan FQHC providing comprehensive primary care, dental, and behavioral health services to underserved communities.
• Packard Health: Federally qualified health center serving the Ann Arbor/Ypsilanti area in Michigan with primary care, behavioral health, and pharmacy. Comparable as a Michigan FQHC serving Medicaid, uninsured, and underinsured populations through an integrated care delivery model.

Broad incumbents

• Henry Ford Health: Large integrated health system headquartered in Detroit, Michigan with extensive hospital and ambulatory care services. CFH's longstanding partnership with Henry Ford Allegiance Health for the family medicine residency program and overlapping Jackson County service area make it a relevant broad incumbent.
• University of Michigan Health-Sparrow: Major regional health system serving mid-Michigan including Jackson County with hospital and ambulatory services. Operates in the same local market as CFH, overlapping in primary care and serving as a referral partner/competitor for Medicaid and uninsured populations.

Market position

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@centerforfamilyhealth
• Facebookfacebook.com/cfhjackson
• LinkedInlinkedin.com/company/center-for-family-health
• Instagraminstagram.com/centerforfamilyhealth
• Xx.com/cffhae

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Center for Family Health