DEMCO

What DEMCO does

Dixie Electric Membership Corporation (DEMCO) is a not-for-profit, member-owned electric distribution cooperative headquartered in Greenwell Springs, Louisiana, delivering regulated electricity distribution to 120,168 meters across seven southeast Louisiana parishes (Ascension, East Baton Rouge, East Feliciana, Livingston, St. Helena, Tangipahoa, and West Feliciana). Established in 1938 and governed by a 13-member elected board, the cooperative purchases wholesale power — primarily through NextEra Energy Resources — and resells it to residential, commercial, industrial, and Key Account members under rates regulated by the Louisiana Public Service Commission, generating $312 million in FY2024 operating revenue.

The cooperative's operational backbone is a smart grid platform combining Advanced Metering Infrastructure (AMI) smart meters, a fiber-optic communications network, a SCADA system for 24/7 monitoring, GIS-integrated Outage Management System (OMS), and workforce management tools, supported by 9,460 miles of distribution line, 35 substations, 3 switching stations, 2 mobile substations, and $863 million in utility plant. Member-facing technology includes the SmartHub online portal, MyDEMCO mobile app, residential time-of-use rate options, levelized billing, distributed energy resource management/net metering for member solar, and a ChargePoint Level 3 DC Fast Charger at the Denham Springs service center. A team of 270 trade and professional employees operates and maintains this infrastructure.

DEMCO's business model is a regulated, usage-based cooperative distribution model — revenue is generated from electricity distribution fees billed monthly to members, with rates set under LPSC oversight and profits conceptually returned to members through equitable pricing and community investment. Beyond distribution, DEMCO operates an ecosystem of community programs: the DEMCO Foundation (funded via the voluntary Operation Roundup program, granting up to $3,000/year per member in hardship assistance), youth leadership programs (YCAP, Essay Contest/Youth Tour, Bright Ideas Grants), Dolly Parton's Imagination Library in three parishes, and scholarships of $1,250–$1,500 per semester. Distribution occurs through member service centers in each parish, dedicated Key Account representatives, SmartHub, the MyDEMCO app, and 24/7 phone support.

Name

DEMCO

Legal name

Dixie Electric Membership Corporation

Website

https://demco.org

Company type

Private

Founded year

1938

Operating status

Operating

Headcount range

251–500 employees

Short description

DEMCO is a not-for-profit, member-owned electric distribution cooperative serving 120,168 meters across seven southeast Louisiana parishes via a 9,460-mile smart-grid network, generating $312 million in annual revenue under LPSC-regulated rates.

Ownership category

akta.pro rank

Product category

Electric Distribution Utility Services

NAICS

Electric Power Distribution (221122), Electric Power Transmission, Control, and Distribution (22112)

SIC

Electric Services (4911)

akta.pro primary industry

Electric Cooperatives (Rural/Member-Owned Utilities) (EUADABAC)

akta.pro secondary industries

DER Management Systems (DERMS) & Virtual Power Plants (VPP) (EUADAPAD), DERMS Platforms & Utility Integration (ADMS/SCADA Integration, Hosting Capacity) (EUAFAHAF)

Keywords

• Electric distribution services
• Cooperative utility
• Power distribution
• Electricity supply
• Smart grid infrastructure

Headquarters

HQ city

Greenwell Springs

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Technology or R&D, Supply Chain, Others

Revenue model

1. Electric Distribution Services: DEMCO purchases wholesale power and distributes it to residential, commercial, and industrial members across seven Louisiana parishes. Revenue is generated through electricity distribution fees based on usage, with rates regulated by the Louisiana Public Service Commission.
2. Operation Roundup Program: Voluntary program where DEMCO members round up their monthly bill to the nearest dollar to fund the DEMCO Foundation. Approximately half of DEMCO members participate with average contribution of $6.00 per year.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

DEMCO is a not-for-profit, member-owned electric distribution cooperative that purchases wholesale power and distributes electricity to residential, commercial, and industrial members across seven southeast Louisiana parishes. The cooperative delivers service through 9,460 miles of distribution line, 35 substations, and 120,168 meters, supported by smart grid infrastructure (AMI, SCADA, OMS/GIS) and member-facing digital tools (SmartHub, MyDEMCO app). Complementing core distribution, DEMCO offers solar/net metering, EV charging, time-of-use rates, levelized billing, outdoor lighting, and surge protection.

Product overview

DEMCO is an electric distribution cooperative that operates as a single integrated platform providing electricity distribution to over 120,000 meters across seven Louisiana parishes. The core offering is electric distribution service, supplemented by customer-facing digital tools including the MyDEMCO mobile app, smart meters with Advanced Metering Infrastructure (AMI), and EV charging stations via ChargePoint. Energy solutions include solar/net metering programs, time-of-use rates, and levelized billing. Beyond electricity distribution, DEMCO offers community programs including youth leadership initiatives (YCAP, Essay Contest, Bright Ideas Grants, Dolly Parton's Imagination Library), scholarship programs ($1,250-$1,500 awards), and the DEMCO Foundation providing charitable assistance up to $3,000/year through Operation Roundup. The cooperative also maintains smart grid technology including SCADA, GIS, and OMS systems for reliability management.

Differentiator

Problem solved

Functional benefit

Products and services

• Electric Distribution Service Core regulated electricity distribution service delivering wholesale-purchased power to residential, commercial, and industrial members across seven southeast Louisiana parishes via 9,460 miles of distribution line and 35 substations.
• MyDEMCO Mobile App Native mobile application for iOS and Android that enables DEMCO members to manage their electric account, track electricity usage, view and pay bills, and report outages from a smartphone.
• SmartHub Online Account Management Web-based self-service portal for DEMCO members to login, pay bills, manage their account, and submit service requests online.
• Smart Meters / Advanced Metering Infrastructure (AMI) Digital smart meters transmitting hourly usage data through secure two-way communications, enabling DEMCO to monitor the electrical system remotely and restore power through automation.
• Solar Energy / Net Metering Distributed-generation solar program that allows residential and commercial members to install rooftop solar and receive credits on their electric bill for excess power exported to the grid.
• EV Charging Stations (ChargePoint) ChargePoint Level 3 DC fast charger deployed at the DEMCO Denham Springs member service center, enabling electric vehicles to charge from empty to 100% within approximately 2 hours.
• Residential Time-of-Use Rate Residential pricing option that adjusts electricity rates based on the time of day power is consumed, allowing members to manage and reduce energy costs by shifting usage away from peak periods.
• Levelized Billing Billing program that averages a member's electricity costs across twelve months to prevent seasonal bill spikes and provide predictable monthly payments.
• Outdoor Lighting Member outdoor lighting service providing yard lights and other outdoor lighting fixtures as an add-on to electric distribution service.
• Meter-Based Surge Protector Meter-based surge protection device installed at the electric meter to protect member homes and equipment from grid-side electrical surges.
• Outage Reporting Service Outage reporting and response service through which members can report power outages by phone, website, or mobile app, integrated with DEMCO's OMS and SCADA systems for restoration coordination.
• Operation Roundup Program Voluntary donation program in which participating DEMCO members round up their monthly electric bill to the nearest dollar, with the small contributions pooled to fund the DEMCO Foundation's charitable assistance to members.

Quantifiable outcome

• $6.5 million granted to assist DEMCO members in times of hardship since inception of DEMCO Foundation (1997)

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

One partnership is on record.

• NextEra Energy ResourcescoreStrategic or Co-development PartnerNextEra Energy Resources serves as DEMCO's wholesale power supplier, supporting a reliable and forward-looking power supply strategy for the cooperative's distribution operations across seven Louisiana parishes.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Cleco Corporate Holdings: Regulated electric utility holding company serving Louisiana, including distribution and generation. Comparable as another Louisiana-regulated electric provider operating in overlapping or adjacent service territories, with similar regulatory exposure to LPSC.
• Suwannee Valley Electric Cooperative: Electric cooperative serving north Florida. Comparable as a member-owned distribution cooperative in the Gulf South, with similar AMI and smart grid investments and small-scale community programs.
• Jackson Electric Cooperative: Electric cooperative serving central Texas. Comparable in cooperative structure, regulatory environment, and distribution operations, though smaller in scale.

Broad incumbents

• Entergy Louisiana: Investor-owned electric utility serving Louisiana and surrounding states with regulated generation, transmission, and distribution. Direct territorial overlap and the same state regulator (LPSC), though it is a larger, multi-state IOU rather than a cooperative.
• Southwestern Electric Power Company (SWEPCO): Investor-owned utility providing electric service in Louisiana, Arkansas, Texas, and Oklahoma. Comparable in regulated retail electric distribution and similar customer mix, though it operates across multiple states and is not a cooperative.

Direct peers

• CoServ: Electric and natural gas cooperative serving north Texas, similar in structure as a member-owned cooperative offering distribution services, smart grid technology, and community programs. Comparable scale and cooperative business model.
• Pedernales Electric Cooperative: One of the largest electric cooperatives in the U.S., serving central Texas with electricity distribution, smart grid, and member-focused programs. Comparable as a large distribution cooperative with similar member-owned governance and operational scope.
• Southern Pine Electric Cooperative: Distribution electric cooperative serving south Mississippi. Comparable as a member-owned electric cooperative with similar governance, AMI deployment, and community engagement programs in the Gulf South region.
• Flint Energies: Electric cooperative serving central and south Georgia. Comparable as a member-owned distribution cooperative with AMI, smart grid programs, and community engagement focus.

Others

• Touchstone Energy Cooperative: National network and brand alliance of 700+ U.S. electric cooperatives, of which DEMCO is a member. Comparable as a peer ecosystem, providing shared branding, energy efficiency programs, and cooperative-to-cooperative learning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/DemcoLouisiana
• Facebookfacebook.com/DEMCOLouisiana

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DEMCO