UK Car Park Management

What UK Car Park Management does

UK Car Park Management (UK CPM) is a private UK parking management operator founded in 2010 and headquartered in Polegate, Eastbourne, operating as part of the Agena Group. The company provides car park management, enforcement, and maintenance services to over 2,000 clients across 9,000+ sites nationwide, with primary verticals being NHS trusts, housing associations, private estates, retail parks, supermarkets, shopping centres, and commercial offices. It positions itself on an ethical enforcement approach and offers most enforcement services (warden patrols, ANPR, signage, litter picking) free of charge to the landowner or managing agent, recovering revenue primarily through Parking Charge Notices issued to offending motorists under the Protection of Freedoms Act 2012, supplemented by Pay & Display revenue share, Pay-on-Exit and Pay-by-Phone transaction fees, permit replacement charges, and maintenance services.

The technology stack centres on ANPR camera systems (including a proprietary solar-powered, 4G-connected ANPR camera developed in-house in 2019 that requires no mains electricity or on-site PC), GPS-tracked warden patrols, touchscreen visitor kiosks, and the Sippi digital permit and keyless access-control platform developed by sister company Atria. The business is go-to-market via direct enterprise field sales, supported by approved-supplier status on three public-sector procurement frameworks (NHS SBS, NFP, ESPO), with self-serve resident permit ordering through an online portal. UK CPM holds IPC, BPA, SAFEcontractor, and IAS accreditations, is ICO-registered (Z3245704), and won IPC 2023 Sustainability and Environmental Care awards; the Agena Group achieved carbon neutrality in 2023. No revenue, funding, or management team details are publicly disclosed.

Name

UK Car Park Management

Legal name

UK Car Park Management Ltd

Website

https://uk-carparkmanagement.co.uk

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

UK Car Park Management is a UK-based private parking operator providing ANPR enforcement, warden patrols, digital permit management, and car park maintenance to NHS trusts, housing associations, retailers, and commercial landlords across 9,000+ sites, generating revenue primarily through Parking Charge Notices.

Ownership category

akta.pro rank

Product category

Parking Management and Enforcement Services

NAICS

Parking Lots and Garages (81293)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Parking Management & Enforcement (Citations, Permits, Compliance) (BPABAKAB)

akta.pro secondary industries

Parking Facility Operations (Garages, Lots, On-/Off-Street) (BPABAKAA), Parking Facilities Property Management (BPAJAGAN), Parking Access & Revenue Control Systems (PARCS) (Gates, Pay Stations, Ticketing) (TLAJAIAD)

Keywords

• Parking enforcement services
• Car park management
• ANPR camera systems
• Parking permit administration
• Parking charge notices

Headquarters

HQ city

Eastbourne

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Parking Charge Notices (PCNs): UK CPM issues parking charge notices to vehicles in breach of parking terms and conditions. Charges are recovered from drivers or registered keepers under the Protection of Freedoms Act 2012. If unpaid, details are passed to a debt recovery agency, and court proceedings may follow.
2. Permit Fees: Permit schemes are provided free of charge when combined with enforcement services. Initial permits are free; replacement permits are charged at £5.00 each. Online permit store allows 24/7 ordering with next day delivery.
3. Pay & Display Revenue Share: Pay & Display machines generate revenue for clients. UK CPM installs, maintains and manages the machines, with revenue shared between the company and the client. Additional revenue can be generated through Pay-on-Exit and Pay-by-phone services.
4. Enforcement Services (Free to Client): Most enforcement services including warden patrols, ANPR enforcement, signage installation, and litter picking are provided free of charge to clients. Revenue is generated through parking charge notices issued to offenders rather than direct client fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

UK Car Park Management is a parking control and management company providing comprehensive parking management, enforcement, and maintenance services to property owners, managing agents, housing associations, NHS trusts, retail chains, universities, and commercial businesses across the UK. Core services include Pay & Display, Pay-on-Exit, and Pay-by-Phone payment systems, parking permit administration (physical and digital e-permits), ANPR camera-based enforcement including proprietary solar-powered 4G ANPR systems, warden ticketing patrols, and maintenance services such as litter picking and line marking.

Product overview

UK Car Park Management is a parking control and management company offering a comprehensive suite of enforcement and maintenance services. The portfolio is organized around three core service areas: Parking Management (payment systems including Pay & Display, Pay-on-Exit, and Pay-by-Phone; permit systems including physical permits, e-Permit/Sippi digital permits, and touchscreen kiosks; and restriction solutions for Maximum Stay, No Parking, and Disabled bays), Parking Enforcement (Warden Ticketing, Self Ticketing, ANPR Ticketing, and proprietary Solar Powered ANPR cameras developed in-house in 2019), and Parking Maintenance (Litter Picking and Line Marking). Supporting platforms include an online Permit Store for resident permit orders, a Client Login Portal for data access, and Report a Vehicle/Pay/Appeals portals for motorist interactions. Most services are provided free of charge when combined with enforcement services.

Differentiator

Problem solved

Functional benefit

Products and services

• Pay & Display A parking payment system where motorists purchase a ticket to display in their vehicle. UK CPM offers full installation and maintenance services with solar powered options, multiple payment methods, and anti-vandalism features, generating revenue through transaction fees and revenue share arrangements.
• Pay-on-Exit A customer-friendly payment solution that works with ANPR cameras. Customers enter their vehicle registration at exit to pay for their parking duration. Supports cash, card, and contactless payments.
• Pay-by-Phone A mobile payment service allowing motorists to pay for parking through a smartphone app or phone call, eliminating need for physical payment equipment and allowing flexible tariff changes.
• Parking Permits Physical parking permit schemes for residents, staff, customers, or contractors. UK CPM provides a fully managed permit department handling inquiries, permit printing with allocated bay numbers, and an online permit store with 24/7 ordering and next day delivery.
• e-Permit System A paperless digital permit solution allowing users to park without physical permits. Includes the Sippi platform for frequent/permanent users and touchscreen kiosks for short-stay visitor registration, with a client portal for managing safe lists.
• Touchscreen Kiosks Physical kiosk units placed at reception areas allowing visitors or guests to register vehicle registrations. Part of the e-permit solution, enabling quick vehicle registration that exempts vehicles from parking restrictions.
• Warden Ticketing Uniformed wardens patrolling car parks with GPS tracking, digital cameras, and handheld PCs. Wardens issue Parking Charge Notices and provide visual deterrent against unauthorized parking. Service often provided free of charge to clients.
• Self Ticketing Enforcement service where the client issues parking tickets and UK CPM handles the administrative enforcement process.
• ANPR Ticketing Automatic Number Plate Recognition system using cameras to read vehicle registrations. Records entry/exit times and issues parking charge notices by post. Non-confrontational enforcement method providing data insights on vehicle patterns.
• Solar Powered ANPR Proprietary solar-powered ANPR camera developed in-house in 2019. Operates 24/7 without mains electricity access, uses 4G connectivity, and provides real-time data via secure client web portal. Environmentally friendly solution with no unsightly wiring required.
• Litter Picking Maintenance service where wardens pick up litter during patrols. Keeps car parks clean and tidy, often provided free when combined with enforcement services.
• Line Marking Professional line marking services including space marking, coloured bays, symbols, and letters. Includes free design and guidance service, surface cleaning using the patented Farrow System, and DDA compliance marking.
• Sippi Digital Permit and Access Control Platform Digital permit and access control platform developed by Atria (sister company). Provides paperless e-permits, keyless access to controlled areas (car parks, bin storage, bike lockups), visitor management, and real-time access control adjustments via mobile app.

Quantifiable outcome

• 90% reduction in parking abuse within 1 month of implementation
• +4 more outcomes

Named customers7 records

Segments13 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• NHS SBS (Sustainable Transport & Infrastructure Framework)coreChannel Partner/ Reseller/ Distributor · 1 January 2023UK CPM is an approved supplier on the NHS SBS ST&I framework, created for all public sector bodies, predominantly NHS organisations. The framework emphasises quality, cost-effectiveness, and compliance with healthcare regulations, providing UK CPM with streamlined access to NHS clients.
• InPostminorStrategic or Co-development Partner · 1 January 2022UK CPM partnered with InPost for parcel locker installations at UK CPM car parks, including at residential sites for Notting Hill Genesis. The partnership opens up revenue generating opportunities from previously dormant real estate. InPost lockers provide 24/7 access for customers to collect, return, or send parcels. InPost has over 20 years of experience, delivering 200 million parcels to over 5 million customers worldwide.
• National Framework Partnership (NFP) - Car Park Management Services FrameworkcoreChannel Partner/ Reseller/ DistributorUK CPM is an approved supplier on the NFP framework catering to housing associations, local authorities, healthcare, education, and charities. NFP is funded through a charity sponsor and reinvests rebates into its social arm, aligning with UK CPM's ethical approach.
• ESPO (Eastern Shires Purchasing Organisation) - Parking Management Solutions FrameworkcoreChannel Partner/ Reseller/ DistributorUK CPM is an approved supplier on the ESPO framework for Parking Management Solutions, simplifying procurement for a wide range of public sector bodies with value for money and strict regulatory adherence.
• Atria (Sister Company)coreTechnology or IntegrationAtria is UK CPM's sister company and developer of the Sippi e-permit platform and ANPR Data Insights package used by UK CPM. This internal partnership provides proprietary digital technology for UK CPM's service offerings.
• Agena Group (Parent Company)coreOthersUK CPM is a key part of the Agena Group. The Agena Group includes UK CPM, Agena Recruitment, and Atria. Agena Group's 2023 ESG report covers UK CPM's sustainability achievements including carbon neutrality.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Highview Parking / Horizon Parking: UK-based parking management company providing ANPR enforcement, signage, and permit management to commercial and public-sector clients with a similar free-to-client PCN-funded model.
• ParkingEye: One of the largest UK private parking management and ANPR enforcement operators, competing head-to-head with UK Car Park Management across retail parks, supermarkets, and shopping centres using similar PCN-based enforcement models.
• Euro Car Parks: UK-based parking management company providing ANPR enforcement, warden patrols, and permit management services to retail, residential, and commercial clients with a comparable free-to-client service model.
• Civil Enforcement Ltd: UK private parking operator offering ANPR enforcement, warden patrols, and permit management across retail and residential sites, directly overlapping UK CPM's core service model.
• Cell Security Services (parking arm) / Excel Parking Services: Mid-sized UK parking management and enforcement firm providing ANPR, warden, and permit services to NHS, retail, and residential clients at directly comparable scale to UK Car Park Management.
• BPA (British Parking Association) member operators — National Parking Enforcement Services: UK private parking enforcement and management firm serving retail parks, supermarkets, and housing associations with ANPR and warden-led services overlapping UK CPM's offer.

Broad incumbents

• NCP (National Car Parks): The UK's dominant parking operator with a national network of owned car parks, offering managed services, ANPR enforcement, and digital payments at much larger scale than UK Car Park Management.
• APCOA Parking: Pan-European parking operator with significant UK presence managing off-street car parks, ANPR enforcement, and digital payment solutions for hospitals, retail, and transport clients.
• Q-Park: European-owned structured parking operator with UK sites focused on city centre and hospital car parks, providing ANPR and digital payment services in similar NHS and commercial contexts.

Emerging players

• METRIC Group / PayByPhone: Digital parking payment provider offering Pay-by-Phone and ANPR-backed services that compete with UK CPM's Pay-by-Phone and Pay-on-Exit offerings across municipal and private sites.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/uk-car-park-management-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UK Car Park Management