What Stoneham Ford does

Stoneham Ford Inc. is a privately held Ford franchise dealership headquartered at 185 Main St, Stoneham, Massachusetts, founded in 1927 and continuously operated by the Melkonian family for nearly a century. The company is classified as a top-20 Ford dealership nationally and a recipient of Ford's President's Award for sales and customer service excellence. It sells new Ford vehicles, certified pre-owned Fords, and pre-owned vehicles from other manufacturers, and serves both individual retail consumers and commercial/fleet buyers across the greater Boston metropolitan area, including Wilmington and Woburn.

The core product offering centers on hardware sales (new and used Ford vehicles, including retail cars, trucks, SUVs, and a growing commercial/work truck channel) alongside a comprehensive set of recurring-revenue service lines: Quick Lane routine maintenance, Ford-branded Pickup & Delivery and Mobile Service, collision repair (Stoneham Collision), auto detailing (Stoneham Auto Detailing), truck equipment upfitting (Stoneham Truck Equipment), vehicle rentals (Stoneham Ford Rental Center), and towing (Gray's Towing Division). Underlying technology is a standard franchise dealer stack — the dealership website, FordDirect for advertising and analytics, Google Analytics, FordPass for customer connectivity, Ford Credit for financing, and online scheduling/trade-valuation tools — with no disclosed proprietary AI, ML, or data-product capability.

Stoneham Ford's business model combines transactional gross-profit vehicle sales with high-margin, recurring parts, service, and collision revenue, plus a dedicated commercial fleet channel with its own sales motion and a separate work truck e-commerce storefront. Pricing is not publicly disclosed; service pricing varies by day of week through Quick Lane specials. The go-to-market is a hybrid enterprise-field-sales model — physical showroom transactions assisted by dedicated sales professionals — combined with self-serve digital tools for credit applications, scheduling, and trade valuations. Customer segments span individual consumers, small/medium fleet buyers, and service customers regardless of point of vehicle purchase.

Name

Stoneham Ford

Legal name

Stoneham Ford Inc.

Website

https://stonehamford.com

Company type

Private

Founded year

1927

Operating status

Operating

Headcount range

101–250 employees

Short description

Stoneham Ford is a top-20 nationally ranked, family-owned Ford dealership founded in 1927 in Stoneham, MA, selling new and used Ford vehicles plus operating a full suite of adjacent services — collision, detailing, work truck upfitting, rentals, towing, and fleet sales — across the greater Boston metro.

Ownership category

akta.pro rank

Product category

Automotive Retail (Ford Franchise Dealership)

NAICS

New Car Dealers (44111), Tire Dealers (441340), Automotive Parts, Accessories, and Tire Retailers (4413)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Tire & Wheel Services (Mount/Balance/Alignment) (TLAKAAAD)

akta.pro secondary industries

Replacement / Service Loaner & Dealer Rental Programs (THADAAAK), Tire, Wheel-End & Alignment Service (HD-Specific) (TLAKABAM)

Keywords

• Ford dealership
• New car sales
• Used vehicles
• Automotive service
• Commercial fleet sales

Headquarters

HQ city

Stoneham

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Inventory (Supply Chain), Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. New Vehicle Sales: Sale of new Ford vehicles including cars, trucks, SUVs, and commercial vehicles
2. Used Vehicle Sales: Sale of pre-owned vehicles including certified pre-owned Ford vehicles and other makes
3. Service & Parts: Vehicle maintenance and repair services, Genuine Ford and Motorcraft parts sales
4. Collision & Detailing: Stoneham Collision center for accident repairs and Stoneham Auto Detailing for cosmetic services
5. Rentals: Vehicle rental services through Stoneham Ford Rental Center
6. Work Truck Equipment & Upfitting: Stoneham Truck Equipment division for commercial vehicle upfitting including service bodies, dump trucks, and utility vehicles

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Stoneham Ford is a Ford franchise dealership that sells new Ford vehicles (cars, trucks, SUVs, and commercial vehicles), certified pre-owned and used vehicles, and specialized work trucks and fleet vehicles. It also operates a full aftersales portfolio including Quick Lane routine maintenance, Ford collision repair, auto detailing, genuine Ford parts, vehicle rentals, towing, and mobile/pickup-and-delivery service, supported by financing through Ford Credit and a dedicated Fleet Department for commercial buyers.

Product overview

Stoneham Ford is a Ford franchise dealership offering a comprehensive automotive retail experience. The core offering consists of new Ford vehicles (including cars, trucks, SUVs, and commercial vehicles), certified pre-owned vehicles, and used vehicles from multiple manufacturers. The dealership operates specialized divisions for work trucks and fleet sales targeting commercial customers. Service operations include Quick Lane for routine maintenance, mobile service, pickup and delivery, collision repair, and auto detailing. Supporting services include vehicle financing through Ford Credit, the Ford Rewards loyalty program, extended protection plans, parts and accessories sales, and vehicle rentals. The product portfolio is unified under the Ford brand with complementary service offerings that span the entire vehicle ownership lifecycle.

Differentiator

Problem solved

Functional benefit

Products and services

• New Ford Vehicles Full lineup of new Ford automobiles including cars, trucks, SUVs, and commercial vehicles sold at retail through the Stoneham Ford showroom.
• Certified Pre-Owned Vehicles Ford-certified used vehicles that have passed rigorous inspections and include extended warranty coverage, sold through the dealership's used inventory.
• Work Trucks Specialized commercial vehicles including service trucks, dump trucks, landscape dumps, cab chassis, and work vans configured for business use, sold through a dedicated Work Truck Solutions website.
• Fleet Sales Commercial vehicle sales program for businesses purchasing multiple vehicles, including flexible Transit options and Super Duty trucks, handled through a dedicated Fleet Department.
• Quick Lane Service Quick Lane auto service center offering routine maintenance including oil changes, tire rotations, brake service, battery service, and alignments with day-of-week specials.
• Mobile Service On-site vehicle maintenance service that brings routine service to customers at their home or office location.
• Ford Pickup & Delivery Service Complimentary vehicle pickup and delivery service for customers needing vehicle maintenance, with the vehicle returned when service is complete.
• Ford Collision Center Collision repair services for vehicles involved in accidents, managed through the wholly owned Stoneham Collision subsidiary.
• Auto Detailing Professional vehicle cleaning and cosmetic restoration services provided through the wholly owned Stoneham Auto Detailing subsidiary.
• Parts & Accessories Genuine Ford and Motorcraft parts, accessories, and components for vehicle maintenance and customization.
• Vehicle Rentals Short-term vehicle rental services through the wholly owned Stoneham Ford Rental Center for customers needing temporary transportation.
• Towing Services Towing services for vehicles requiring recovery or transport, operated through the wholly owned Gray's Towing Division subsidiary.
• Truck Equipment and Upfitting Commercial vehicle upfitting services including service bodies, dump trucks, and utility vehicles, operated through the wholly owned Stoneham Truck Equipment subsidiary.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Stoneham Public SchoolsminorOthersCommunity charity and organization partnership - dealership supports local school initiatives
• Burbank YMCAminorOthersCommunity charity partnership - dealership supports local YMCA programs and initiatives
• Stoneham ZoominorOthersCommunity organization partnership - dealership supports local zoo
• Greater Boston Stage CompanyminorOthersArts organization partnership - dealership supports local theater company
• FordDirectcoreTechnology or IntegrationFord Motor Company subsidiary providing advertising, analytics, and website services including tracking technologies and data management for the dealership's online presence

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Sonic Automotive: National franchised dealer group with EchoPark used-vehicle standalone stores. Comparable on franchise operations, F&I product strategy, and used-car reconditioning scale.
• Lithia Motors: Aggressive consolidator of U.S. franchised dealerships. Relevant for benchmarking dealership operating metrics, M&A-driven growth playbook, and omnichannel retail strategy that incumbents must counter.
• AutoNation: Largest U.S. automotive retailer with hundreds of franchised stores across multiple OEMs. Overlaps on full-service dealership model, scale-driven advantages, and EV/digital retail pivot, but is far larger and multi-brand.
• Group 1 Automotive: Large U.S./U.K. automotive retailer with broad OEM representation. Comparable operating model (sales, service, parts, F&I) but at much larger scale and with multi-OEM balance.
• Asbury Automotive Group: Multi-brand U.S. automotive retailer with strong Sunbelt presence. Comparable on franchise dealership economics, Clicklane digital retailing initiative, and exposure to OEM concentration risk.

Direct peers

• Tasca Automotive Group: New England dealership group with deep Ford representation and a strong commercial/work-truck focus. Highly comparable on Ford franchise mix, multi-vertical operations, and fleet/upfitting exposure.
• Herb Chambers Companies: Large Boston-area multi-brand automotive dealership group. Most directly comparable by geography (Massachusetts), customer base (Greater Boston), and full-service retail model, though it is multi-franchise rather than Ford-exclusive.
• Sentry Auto Group: Massachusetts-based multi-brand dealership group with Ford franchise stores. Comparable regional footprint, similar new/used/service/parts structure, and overlapping Boston-area customer base.
• Prime Automotive Group: New England-based dealer group with significant Ford franchise representation. Comparable in regional scope, Ford franchise mix, and full-service sales/parts/service operations, though larger and multi-point.

Regional players

• Quirk Ford: Large Massachusetts-based Ford dealership. Direct single-OEM comparator with overlapping customer geography in the Boston area, similar service and parts operations, but serves different specific towns.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/stonehamford
• Facebookfacebook.com/mystonehamford
• LinkedInlinkedin.com/company/stoneham-ford

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stoneham Ford