Exclusive Household Staff

What Exclusive Household Staff does

Exclusive Household Staff (EHS) is a London-headquartered domestic staff recruitment agency founded in May 2012 by John Pettman. The company specializes in placing experienced domestic staff, including butlers, housekeepers, private chefs, nannies, governesses, tutors, house managers, estate managers, chauffeurs, and domestic couples, into private households for both permanent and temporary positions. Its primary customer segment is high-net-worth and ultra-high-net-worth private families, with documented operational reach across the United Kingdom and at least 13 additional countries in Europe, the Middle East, the Caribbean, and the United States. The company operates a consultant-led, relationship-driven placement model with no proprietary technology platform; candidate vetting is conducted manually through in-depth interviews and reference checks, and consultants are distributed regionally across London, Kent, Oxfordshire, Bedfordshire, Lancashire, and Cumbria to enable in-home client meetings.

The business model is transaction-based, generating revenue through placement fees on completed hires: 18% of gross annual salary for permanent UK placements (with a 12-week replacement guarantee) and 25% of gross weekly salary for temporary placements subject to a £350 minimum booking fee. Additional revenue streams include the Book a Butler and Book a PA freelance service modules for short-term on-demand hires. The Exclusive brand ecosystem also includes two sister companies: the Exclusive Butler School, which provides residential butler and housekeeper training and functions as a captive supply channel for junior talent, and Exclusive Nannies, a specialist childcare placement desk. The company is founder-owned, privately held, and operates without external venture capital or private equity investment.

Marketing and distribution are conducted primarily through the company website, which lists active vacancies and client testimonials, supplemented by direct candidate registration and partnerships with the Recruitment and Employment Confederation (REC), the Federation of Small Businesses (FSB), and the Family Office Recruitment network. The company holds no patents, has no app or API, and has not completed any disclosed funding rounds, acquisitions, or mergers. Industry memberships and partnerships with the Maritime Skills Academy (luxury yacht interior training) and Green Plate Training (first aid) extend the brand's vertical reach beyond standard domestic placements into adjacent HNW service categories.

Name

Exclusive Household Staff

Legal name

Exclusive Household Staff

Website

https://exclusivehouseholdstaff.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Exclusive Household Staff is a London-based recruitment agency founded in 2012 that places butlers, housekeepers, nannies, private chefs, and other domestic staff into HNW and UHNW private households worldwide, operating on transaction-based placement fees across the UK and at least 13 countries.

Ownership category

akta.pro rank

Product category

Domestic Staff Recruitment

NAICS

Private Households (81411)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Executive/High-Net-Worth Household Staffing (Nanny-Focused) (HSAAALAJ)

akta.pro secondary industry

Nanny Housekeeper / Family Assistant Services (HSAAABAE)

Keywords

• Domestic staff recruitment
• Private household staffing
• Nanny placement services
• Butler recruitment agency
• Housekeeper placement

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Others

Revenue model

1. Permanent Staff Placement Fees: Introduction fee calculated on gross annual salary - UK based positions at 18%. Includes 12-week replacement scheme where a replacement candidate will be found if placement fails within 12 weeks, or a credit note for 50% of the Introduction Fee held on account for 26 weeks.
2. Temporary Staff Placement Fees: 25% of gross weekly salary, subject to a minimum booking fee of £50.00. If temporary staff is offered a full-time position, introduction fee for permanent staff is charged.
3. Training Services: Partnered with Exclusive Butler School for domestic and household staff training. Also offers Book a Butler and Book a PA freelance services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Exclusive Household Staff is a London-based domestic staff recruitment agency that places experienced private household staff — including Butlers, Housekeepers, Private Chefs, Nannies, Governesses, Tutors, Estate Managers, House Managers, Chauffeurs, and Domestic Couples — into permanent and temporary roles for High Net Worth and Ultra-High Net Worth private families in the UK and globally. Complementary services include Book a Butler and Book a PA temporary hire, a dedicated Nanny desk, and training delivered through sister company Exclusive Butler School.

Product overview

Exclusive Household Staff operates as a domestic staff recruitment agency offering a comprehensive suite of placement services. The core offering consists of permanent and temporary domestic staff recruitment across roles including Butlers, Housekeepers, Private Chefs, Nannies, Governesses, Tutors, House Managers, Estate Managers, and Domestic Couples. The company extends its services through complementary modules including temporary staff hire (Book a Butler, Book a PA), and a specialized Nanny Agency desk. Training services are delivered through a sister company, the Exclusive Butler School, which provides Butler and Housekeeper training courses, while the company also partners with the Maritime Skills Academy for luxury yacht interior training.

Differentiator

Problem solved

Functional benefit

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Exclusive Butler SchoolcoreStrategic or Co-development PartnerSister company providing domestic and household staff training. Offers two-week intensive residential Butler Course, two-day Butler Course, and Bespoke Private Household Training. Newly graduated Butlers from the school are put forward to EHS clients at no charge to clients, making them an attractive option for Junior Butler roles.
• Maritime Skills AcademyminorStrategic or Co-development PartnerPartnership to offer Luxury Yacht Interior Training, providing high quality interior training to luxury yacht crew professionals. Offers bespoke, tailored training and consultancy to enhance service standards onboard luxury super yachts.
• Green Plate TrainingminorChannel Partner/ Reseller/ DistributorProvides First Aid Training as a supplementary service offering to candidates and clients.
• Exclusive NanniescoreStrategic or Co-development PartnerSister company specializing in nanny placements, complementing EHS's childcare recruitment services. EHS offers a dedicated Nanny desk with consultants specializing in permanent and temporary nanny roles.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hutchinson Hart: Butler and household staffing recruitment specialist serving UK and European private households. Comparable in niche focus on senior household roles.
• Imperial Nannies: UK-based nanny and domestic staff placement agency. Direct competitor in the London HNW household staffing market, with comparable permanent and temporary placement offerings.
• Polo & Tweed: London-based private staff agency recruiting domestic staff, nannies, and household professionals for HNW and UHNW families. Highly comparable in client base and service mix.
• Eden Private Staff: UK domestic staff recruitment agency placing nannies, housekeepers, and other household staff with private clients. Comparable service offering and target market.
• Greycoat Placements: London-based agency placing domestic staff into private households and estates. Strong overlap in target roles (butlers, housekeepers, estate managers) and HNW clientele.
• Silver Swan Recruitment: UK-based domestic staff recruitment agency placing butlers, housekeepers, nannies, and private chefs with private households. Closely comparable in service scope and price/positioning.
• The Lady: Long-established UK household staffing agency offering nanny, housekeeper, and butler placements. Closely comparable in longevity, service scope, and HNW client base.
• Elizabeth Michael: UK household recruitment agency specializing in butlers, housekeepers, nannies, and estate staff placements. Direct competitor serving the same HNW private household segment.

Emerging players

• The Nanny School: UK-based training and placement provider for nannies, with overlap on the childcare side of EHS's offering. Partial overlap as both trainer and placement provider for nannies.
• UK Nannies (Boutique Nanny Agency): London-based nanny-focused placement agency serving private households. Overlaps with EHS's dedicated Nanny desk but with a narrower scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/EHS_Recruitment
• Facebookfacebook.com/EHSGardener
• LinkedInlinkedin.com/company/exclusive-household-staff-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Exclusive Household Staff