Crest Services

What Crest Services does

Crest Services is a non-profit human services organization headquartered in Des Moines, Iowa, operating since 1974. The organization delivers a portfolio of disability and aging-related programs, including group living (residential supports), brain injury programs, CDAC services, habilitation, and respite care. Its target population appears to be individuals with intellectual or developmental disabilities, persons recovering from or living with brain injuries, and family caregivers in need of temporary relief — populations typically funded through Iowa Medicaid Home and Community-Based Services (HCBS) waivers, state contracts, and county or case-management referrals.

Operationally, Crest Services runs a workforce of between 251 and 500 staff, the bulk of whom are likely Direct Support Professionals (DSPs), residential staff, and clinical/program coordinators supporting community-based rather than institutional placements. The organization is structured as a 501(c)(3)-type non-profit, which implies it does not have equity shareholders, pursues a mission-driven rather than profit-maximizing operating model, and is funded through a mix of Medicaid reimbursements, state and county contracts, private pay, and donations. No pricing model, geographic expansion, funding event, acquisition, or product launch data was disclosed in the source material; the public-facing website returned only a CAPTCHA verification page rather than substantive program or financial content.

Given the limited public footprint in the source set, the analytical picture is incomplete. The combination of a 50+ year operating history, a multi-program service mix (residential, brain injury, habilitation, respite), and a mid-sized Des Moines-area workforce places Crest Services in the category of long-tenured regional non-profits competing for Iowa Medicaid waiver capacity. Key unknowns include current census, payer mix, recent leadership, capital structure, and whether the organization has pursued any recent programmatic expansion such as additional brain injury slots, new HCBS waiver categories, or geographic extension beyond the Des Moines metro.

Name

Crest Services

Website

https://crestservices.org

Company type

Private

Founded year

1999

Headcount range

101–250 employees

Short description

Crest Services is a Des Moines, Iowa-based non-profit founded in 1974 that provides group living, brain injury, habilitation, respite, and CDAC services for individuals with disabilities and aging populations, operating with 251 to 500 staff.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Residential Intellectual and Developmental Disability Facilities (62321), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYBPAGALAM

Disability Services & Assistive Solutions (Accessibility, Assistive Tech)

Business & Public Services/Nonprofit, NGO & Social Services/Social Enterprises & Impact Organizations

SECONDARYHSAAAIAL

Respite Care for Families of Children with Disabilities

Home & Personal Services/Childcare, Babysitting & Nanny Services/Special Needs & Inclusive Childcare Services

SECONDARYHSAAAIAC

Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare

Home & Personal Services/Childcare, Babysitting & Nanny Services/Special Needs & Inclusive Childcare Services

Keywords

• Disability support services
• Brain injury rehabilitation
• Group living services
• Habilitation services
• Respite care

Headquarters

HQ city

Coppell

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure

Core offering

Crest Services is a non-profit organization based in Des Moines, Iowa, that delivers direct human services to individuals with disabilities. Its core offerings include group living arrangements, brain injury programs, Consumer-Directed Attendant Care (CDAC), habilitation services, and respite care for clients and their families.

Differentiator

Problem solved

Functional benefit

Products and services

• Group Living Residential group living services for individuals with disabilities, providing supervised housing and daily support in a community setting.
• Brain Injury Programs Specialized programs designed to support individuals recovering from or living with brain injuries, including rehabilitative and ongoing care services.
• CDAC (Consumer-Directed Attendant Care) Consumer-Directed Attendant Care services that allow individuals with disabilities to direct their own personal care assistance, enabling greater autonomy in daily living.
• Habilitation Services Habilitation programs focused on helping individuals with disabilities develop, maintain, and improve the skills needed for daily living, social interaction, and self-sufficiency.
• Respite Services Short-term, temporary care services that provide relief to family caregivers of individuals with disabilities, supporting both the caregiver and the individual receiving care.

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves1 record

Direct peers

• Sevita Health (formerly The MENTOR Network): One of the largest U.S. providers of home- and community-based services for individuals with intellectual/developmental disabilities and brain injuries, offering residential, day, and habilitation programs — directly overlapping Crest Services' core service lines.
• BrightSpring Health Services: Diversified home and community-based provider with sizable IDD, behavioral health, and pharmacy services. Its IDD segment directly competes for waiver-funded residential and habilitation contracts comparable to Crest Services' offerings.
• Easterseals: National non-profit network providing disability services including residential, respite, and rehabilitation programs. Operates many state and regional affiliates that mirror Crest Services' service portfolio.
• The Arc: National non-profit federation offering residential, vocational, and family-support services for people with IDD. Local Arc chapters provide group living and respite services analogous to Crest Services' programs.
• Benchmark Human Services: Non-profit providing residential, day, behavioral, and brain injury services across multiple states. Closely mirrors Crest Services' mix of group living, habilitation, and brain injury programming.
• ResCare Community Living (BrightSpring subsidiary): Operates group homes, host homes, and community-based waiver services for individuals with IDD — a direct functional peer to Crest Services' residential and habilitation programs.
• Beacon Specialized Living Services: Operates residential programs and supported living services for individuals with developmental disabilities, brain injuries, and behavioral health needs across several states, with a similar service mix to Crest Services.
• United Cerebral Palsy (UCP): National non-profit affiliate network providing residential, day, and therapy services for individuals with cerebral palsy and other developmental disabilities — closely aligned with Crest Services' IDD service focus.

Broad incumbents

• Volunteers of America: Large national non-profit offering disability services, senior services, housing, and behavioral health. Operates group homes and community programs for IDD populations comparable to Crest Services' residential offerings.

Regional players

• REM Iowa (Sevita): Iowa-based provider of residential, day, and supported employment services for individuals with IDD. Operates in the same state as Crest Services and competes directly for Iowa Medicaid HCBS waiver contracts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights5 records

Customer concentration

• Xx.com/cresttweets

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crest Services