Puget Sound Home Health & Hospice

What Puget Sound Home Health & Hospice does

Puget Sound Home Health & Hospice is a Washington State-based post-acute care provider founded in 1994 and headquartered in Tacoma, operating as a subsidiary of The Pennant Group (NASDAQ: PNTG). The organization delivers home health, hospice, palliative care, and mobile provider services across six Washington counties (King, Pierce, Kitsap, Thurston, Mason, and Grays Harbor), serving predominantly elderly and chronically ill patients in their homes. With 51-100 employees, it operates a regionally focused clinical model anchored in skilled nursing, physical/occupational/speech therapy, medical social work, home health aide support, and end-of-life hospice care including grief and bereavement services.

The company's core technology stack centers on its Provider Link integration platform, which enables bidirectional data exchange with Epic and eClinicalWorks EHR systems used by referring providers, alongside remote patient monitoring capabilities for between-visit clinical oversight. This infrastructure supports referral workflow and clinical information continuity with hospital and physician partners. The 2023 SHPBest CAHPS Hospice Superior Performer Award validates the organization's quality and patient experience scores in the hospice segment.

Revenue is generated primarily through Medicare Part A reimbursement for home health and hospice episodes, supplemented by Medicaid, private insurance, and self-pay for hospice services. Go-to-market relies on physician referrals and self-referrals driven through content marketing, SEO, and Google Reviews — a sales-led, referral-anchored model characteristic of Medicare-reimbursed home health. The organization is led by a small executive team including a Director of Operations and a Branch Director/Clinical Manager, consistent with branch-level subsidiary structure under Pennant's operating model.

Name

Puget Sound Home Health & Hospice

Legal name

Puget Sound Home Health & Hospice

Website

https://pugetsoundhh.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

Puget Sound Home Health & Hospice is a 1994-founded Tacoma-based subsidiary of The Pennant Group providing home health, hospice, palliative, and mobile provider services across six Washington State counties, primarily serving Medicare-eligible elderly patients through physician referrals and integrated EHR technology.

Ownership category

akta.pro rank

Product category

Home Health and Hospice Care Services

NAICS

Home Health Care Services (62161), Home Health Care Services (621610)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Routine In-Home Hospice Care (HSABAFAA)

akta.pro secondary industries

Symptom & Pain Management In-Home (Palliative Clinical Visits) (HSABAFAG), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM), Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH)

Keywords

• Home health services
• Hospice care
• Palliative care
• Mobile provider services
• Skilled nursing care

Headquarters

HQ city

Tacoma

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Medicare Hospice Benefit: Government reimbursement through Medicare Part A covering hospice services for eligible patients with terminal illnesses, including nursing, therapy, equipment, and medications
2. Medicaid Coverage: State-administered Medicaid coverage for hospice and home health services for qualifying low-income patients
3. Private Insurance: Commercial insurance reimbursement for home health, hospice, palliative, and mobile provider services based on policy coverage terms
4. Out-of-Pocket Payments: Self-pay revenue from patients without adequate insurance coverage, with sliding scale fees potentially available for eligible individuals

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Puget Sound Home Health & Hospice delivers in-home medical services across four integrated service lines: Home Health (skilled nursing, physical therapy, occupational therapy, speech-language therapy, medical social work, and home health aide services for recovery and rehabilitation); Hospice (end-of-life comfort care including pain management, emotional and spiritual support, respite care, and bereavement services); Palliative and Supportive Care (symptom relief alongside curative treatment); and Mobile Provider Services (in-home primary care, chronic care management, mobile labs, transitional care, urgent care, and post-acute care) to patients across six Washington State counties.

Product overview

Puget Sound Home Health & Hospice offers a unified suite of four in-home healthcare service lines: Home Health Services (skilled nursing, therapy, and aide services for recovery and rehabilitation), Hospice Services (comfort-focused end-of-life care with bereavement support), Palliative and Supportive Care (symptom management alongside curative treatments), and Mobile Provider Services (in-home primary and urgent care with mobile labs). The company operates as a single-service organization delivering these interconnected service lines to patients across seven Washington State counties.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Health Services In-home medical services for patients recovering from illness, injury, or surgery and those managing chronic conditions. Includes skilled nursing, physical therapy, occupational therapy, speech-language therapy, medical social services, and home health aide services delivered across King, Pierce, Kitsap, Thurston, Mason, and Grays Harbor counties in Washington State.
• Hospice Services Compassionate end-of-life care focused on enhancing comfort and quality of life for patients with terminal illness. Includes medical care, pain management, emotional and spiritual support, counseling, respite care, and bereavement support for families, delivered wherever the patient resides (home, nursing facility, or hospice center).
• Palliative and Supportive Care Specialized medical care providing relief from the symptoms, pain, and stress of serious illness, provided alongside curative treatments. Focuses on symptom management, emotional support, and improving quality of life for patients and families in outpatient clinics, skilled nursing facilities, long-term care facilities, assisted living facilities, personal care homes, and patient homes.
• Mobile Provider Services Mobile healthcare service delivering comprehensive medical care directly to patients in their homes, including Primary Care, Chronic Care Management, Palliative Care, Mobile Labs, Transitional Care, Urgent Care, Post Acute Care, and SNF/ALF care with medical directorship. Available in King and Pierce counties.

Quantifiable outcome

• Reduced hospital readmissions through post-hospital care and medication management
• +1 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

One partnership is on record.

• Cornerstone Healthcare (Provider Link)coreTechnology or IntegrationProvider Link is a technology platform integrated with Cornerstone Healthcare's network that allows providers to view patient care, access full charts, and review and sign orders for home health and hospice services. The platform integrates with Epic in-basket and eClinicalWorks electronic health record systems.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Bristol Hospice: Hospice-focused provider with multi-state locations across the western U.S.; comparable end-of-life care delivery and Medicare Hospice Benefit reliance.
• Compassus: National hospice, palliative, and home health provider serving patients across multiple states; comparable service mix and physician-referral GTM.
• Addus HomeCare Corporation: Personal care, home health, and hospice provider (NASDAQ: ADUS) with multi-state footprint; comparable service mix and Medicare/Medicaid reimbursement model.
• Enhabit Inc. Public home health and hospice operator (NYSE: EHAB) spun off from Encompass Health; closest pure-play public peer for a home health and hospice agency of this profile.

Broad incumbents

• BrightSpring Health Services: Public home and community-based services platform (NASDAQ: BTSG) with home health, hospice, and pharmacy offerings; comparable integrated care-delivery model.
• Amedisys, Inc. Large national home health and hospice company (NASDAQ: AMED) with hospice, home health, and palliative care services; competes for the same physician referrals and payer contracts.
• Gentiva (formerly Kindred at Home): Large national hospice and home health provider owned by Humana; competes for hospice referrals and shares the same Medicare/Medicaid payer mix.
• Optum Home & Community Care (formerly LHC Group): Home health and hospice arm of Optum (UnitedHealth Group) post LHC Group acquisition; major scaled competitor with strong physician referral integration.

Regional players

• CHI Franciscan / Virginia Mason Franciscan Health (Hospice & Home Health): Hospital-system-affiliated home health and hospice provider in the Puget Sound region directly overlapping King, Pierce, and Kitsap counties.
• Assured Home Health: Washington State home health and hospice provider with overlapping service lines in the Pacific Northwest; comparable in scale, service mix, and referral-driven GTM to Puget Sound.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pugetsoundhh
• LinkedInlinkedin.com/company/puget-sound-home-health

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Puget Sound Home Health & Hospice