Fpay
Fpay is a Falabella-owned digital payments platform serving sellers and consumers on falabella.com across Chile, Peru, and Colombia, offering payment management, instant advances, a virtual prepaid card, and Banco Falabella credit lines.
- Company typePrivate
- Founded-
- HeadquartersSantiago, Chile
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingSoftware
Fpay firmographics
Firmographics- Name
- Fpay
- Legal name
- Digital Payments SpA
- Website
- https://fpay.cl
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Fpay is a Falabella-owned digital payments platform serving sellers and consumers on falabella.com across Chile, Peru, and Colombia, offering payment management, instant advances, a virtual prepaid card, and Banco Falabella credit lines.
- Ownership category
- akta.pro rank
Fpay industry classification
Industry- Product category
- Digital Payments Platform
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232), Credit Card Issuing (522210), Sales Financing (522220)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Order-to-Cash (O2C) Operations (Order Admin, Credit, Invoicing, Collections Handoff) (BPAAAGAK)
- akta.pro secondary industries
- A2A Payment Initiation Service Providers (PISPs) (FSAMAFAB), Accounts Payable (Invoice Processing, 2/3-Way Match, Vendor Payments) (BPAAAGAA)
Keywords
Where Fpay is headquartered
LocationHeadquarters
- HQ city
- Santiago
- HQ country
- Chile
- HQ region
- Latin America
Offices1 record
Markets served
Fpay business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- No-commission platform usage: Fpay explicitly states it does not charge commissions, maintenance fees, or other charges to users for using the platform. This suggests the platform may be subsidized by Falabella as part of the seller ecosystem.
- Payment advance fees (Adelanto): Sellers can advance their full liquidation balance instantly instead of waiting up to 10 days. A commission percentage is charged on the advanced amount, disclosed before the transaction is executed.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Platform usage for sellers - free |
| Transaction based/ take rate | Pay-as-you-go | Payment advance (Adelanto) |
| Other | Monthly | Credit line through Banco Falabella |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
Fpay product offering
Product offeringCore offering
Fpay is a digital payments platform that enables sellers on falabella.com to manage sales proceeds, review balances, withdraw funds to bank accounts, and instantly advance pending liquidation payments (avoiding the standard up-to-10-day wait) for a percentage-based fee. The platform also provides a virtual prepaid card (Tarjeta Fpay) for individual consumers and pre-approved credit lines in partnership with Banco Falabella, with deep native integration into the Falabella Seller Center.
Product overview
Fpay is a financial technology platform operated by Digital Payments SpA and Digital Payments Prepago S.A. (subsidiaries of Falabella) that provides payment management services primarily for sellers on falabella.com. The core product is the Fpay Platform/Portal, a web-based system that enables sellers to review account balances, withdraw sales payments, and access early payment advances. The platform includes a virtual prepaid card (Tarjeta Fpay), credit line products in partnership with Banco Falabella, and integration with the CMR Puntos loyalty program. Sellers access the platform through web portal or mobile apps (iOS and Android), with features including payment calendars, bank account configuration, and 100% digital financing options.
Differentiator
Problem solved
Functional benefit
Brands
- Tarjeta Fpay: Virtual prepaid payment card offered to users of the Fpay platform.
Products and services
- Fpay Platform (Seller Portal) Web-based platform for sellers on falabella.com to manage sales proceeds, review account balances (in-process, to-be-liquidated, and available), withdraw funds to a configured bank account, advance pending payments, and access financing options. Available in Chile, Peru, and Colombia.
- Adelanto de Pagos (Payment Advance) Service allowing falabella.com sellers to advance their full pending liquidation balance to their Fpay account instantly instead of waiting up to 10 days, for a percentage-based fee disclosed before the transaction is executed. Maximum withdrawal of 7,000,000 CLP per transaction (no daily limit).
- Línea de Crédito (Credit Line) Pre-approved credit line associated with a Banco Falabella current account, available to falabella.com sellers who pass credit evaluation, and contracted online through Fpay Portal or Falabella Seller Center for business financing purposes.
- Tarjeta Fpay (Virtual Prepaid Card) Virtual prepaid payment card enabled by default for Fpay users, allowing storage of funds in a prepaid account (CPF) and use for transfers and payments within the Fpay platform. Tied to the CMR Puntos loyalty program.
Quantifiable outcome
- Daily payment frequency for sales proceeds after product delivery
- +2 more outcomes
Companies that use Fpay
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
Fpay technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature5 records
Fpay partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Falabella.comcoreFpay is the exclusive payment management platform for sellers on falabella.com in Chile, Peru, and Colombia. Sellers are automatically onboarded to Fpay upon registering to sell on falabella.com. The platform provides payment processing, fund withdrawals, and advance payments for all falabella.com marketplace transactions.
- Banco FalabellacoreFpay partners with Banco Falabella to offer sellers access to credit lines and current accounts. The Línea de Crédito is associated with a Banco Falabella current account that sellers can contract online through Fpay Portal or Falabella Seller Center. This enables sellers to access working capital financing integrated within the Fpay ecosystem.
- CMR Puntos Loyalty ProgramminorAll Fpay customers are automatically enrolled in the CMR Puntos loyalty program, Falabella's customer rewards program. Users earn CMR Puntos when making purchases through Fpay with CMR card or Banco Falabella debit card, which can be redeemed at Falabella Retail, Sodimac, Tottus, Linio, and other affiliated merchants.
- Falabella S.A. and Empresas FalabellacoreFpay operates as part of the Falabella ecosystem (Digital Payments SpA and Digital Payments Prepago S.A.). The platform shares data with other Falabella group companies and leverages the broader Falabella retail network including Falabella Retail, Sodimac, Tottus, Linio, and others for loyalty rewards and customer engagement.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
Fpay competitors and assessment
Company assessmentDirect peers
- Mercado Pago: Mercado Pago is Mercado Libre's fintech arm, offering marketplace seller payment management, digital wallets, prepaid cards, and credit/advance products across Latin America. It is the most directly comparable peer to Fpay given its marketplace seller focus, multi-country LatAm presence, and overlapping product suite (payments, advances, credit, wallet).
Regional players
- PagSeguro: PagSeguro is a major Brazilian digital payments company offering merchant acquiring, payment processing, POS solutions, and digital accounts. It is comparable to Fpay in the SMB merchant payments space, though primarily focused on Brazil rather than the Southern Cone markets Fpay serves.
- Clip: Clip is a Mexican SMB payments platform offering POS terminals, digital payment acceptance, and working capital products. It is comparable to Fpay in targeting small merchants with payments and financing, though concentrated in Mexico.
- Konfío: Konfío is a Mexican SMB lending and payments platform providing working capital and digital banking to small businesses. It is comparable to Fpay in offering credit/advance products tailored to LatAm SMB merchants, though focused solely on financing rather than broader payments.
Broad incumbents
- PayPal: PayPal is a global digital payments platform with marketplace seller tools, digital wallets, and credit products. It is comparable to Fpay in the digital payments and seller payout model, though with much broader geographic and product scope.
- Stripe: Stripe is a global digital payments infrastructure provider with Stripe Connect for marketplace and platform seller payouts. It is comparable to Fpay in the payment processing and seller disbursement model, though operating at vastly larger scale as infrastructure rather than a captive marketplace tool.
- Mercado Libre: Mercado Libre is the parent of Mercado Pago and the largest LatAm e-commerce marketplace. It is a broad incumbent comparable to Fpay's parent Falabella as a vertically integrated marketplace + fintech ecosystem, and the principal competitive benchmark for Fpay's captive seller payments model.
Others
- dLocal: dLocal is a LatAm-focused cross-border payment infrastructure provider enabling global merchants to accept local payment methods. It is comparable as a regional payments enabler, though focused on cross-border rather than marketplace seller payout flows.
- EBANX: EBANX is a LatAm payment processor enabling global merchants to accept local payment methods across the region. It is comparable as a regional payments infrastructure player serving similar markets to Fpay, though focused on cross-border rather than domestic marketplace flows.
- Banco Falabella: Banco Falabella is Fpay's strategic credit partner and a regulated Chilean bank within the Falabella group. It is a partner/competitor for Fpay's credit line product, and provides the regulated banking infrastructure that enables Fpay's lending offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Fpay financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fpay leadership team
Management profileNumber of profiles
Fpay funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fpay M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fpay
What does Fpay do?
Fpay is a digital payments platform that enables sellers on falabella.com to manage sales proceeds, review balances, withdraw funds to bank accounts, and instantly advance pending liquidation payments (avoiding the standard up-to-10-day wait) for a percentage-based fee. The platform also provides a virtual prepaid card (Tarjeta Fpay) for individual consumers and pre-approved credit lines in partnership with Banco Falabella, with deep native integration into the Falabella Seller Center.
Is Fpay a public or private company?
Fpay is a private company. It is classified as corporate owned and is currently operating.
When was Fpay founded?
Fpay was founded in -1. It employs 501 to 1,000 people.
Where is Fpay based?
Fpay is headquartered in Santiago, Chile, in the Latin America region.
How does Fpay make money?
Two revenue lines are on record. No-commission platform usage is the primary driver. The others are payment advance fees (Adelanto).
Who are Fpay's main competitors?
Mercado Pago is listed as a direct peer. Regional players are PagSeguro, Clip and Konfío. Broad incumbents are PayPal, Stripe and Mercado Libre. Others are dLocal, EBANX and Banco Falabella.
Does Fpay have an API?
No public API is recorded for Fpay.
What industry is Fpay in?
Fpay's product category is Digital Payments Platform. Its primary akta.pro industry code is BPAAAGAK, Order-to-Cash (O2C) Operations (Order Admin, Credit, Invoicing, Collections Handoff), with a secondary code of FSAMAFAB, A2A Payment Initiation Service Providers (PISPs). Its NAICS code is 52232 and its SIC code is 7372.