Chinatown Service Center

What Chinatown Service Center does

Chinatown Service Center (CSC) is a 501(c)(3) nonprofit community health and human services organization founded in 1971 and headquartered in Los Angeles, California. It serves immigrants — primarily Chinese and other Asian American Pacific Islander (AAPI) populations — along with broader underserved communities across the Los Angeles metropolitan area. CSC delivers an integrated portfolio that spans a Federally Qualified Health Center (medical, dental, optometry), behavioral health, social services, workforce development, community economic development (including free VITA tax preparation), and youth programs, operating from seven physical locations and reaching more than 30,000 unique clients through 150,000+ annual service touchpoints.

CSC's core operating model is a Patient-Centered Medical Home (PCMH) under a Health Center Program grant (42 U.S.C. 254b), supplemented by FTCA deemed status and federal Public Health Service employee protections. The technology stack is conventional healthcare delivery infrastructure (EHR-based care coordination, Enhanced Care Management, PACE program for elderly) augmented by a recently opened Simulation Center for Chinese and Western medicine clinical training and an AEGD dental residency pipeline. No proprietary software, AI/ML systems, or external APIs are disclosed.

The revenue model combines federal and state grants, sliding-scale patient service fees, and tax-deductible donations from individuals and corporate partners. A notable disclosed funding event was a $3.5M State of California grant in 2021 to build a social safety net agency in the West San Gabriel Valley. As a deemed health center, CSC provides care regardless of ability to pay. Distribution is exclusively direct through clinic locations and community partnerships; the organization does not generate revenue from software, licensing, or external customers.

Name

Chinatown Service Center

Legal name

Chinatown Service Center

Website

https://cscla.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

101–250 employees

Short description

Chinatown Service Center is a 501(c)(3) nonprofit founded in 1971 that operates a Federally Qualified Health Center and integrated social services network across seven LA locations, serving 30,000+ immigrant and AAPI clients annually through medical, dental, optometry, behavioral health, and community programs.

Ownership category

akta.pro rank

Product category

Community Health and Human Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Social Assistance (624), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Community Centers & Neighborhood Support Services (BPAGAEAL), Culturally & Linguistically Specific Adult Day Programs (HLADAIAL)

Keywords

• Community health services
• Community health center
• Immigrant social services
• PACE elder care
• Workforce development services

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Grants and Funding: Health Center Program grantee under 42 U.S.C. 254b, receiving HHS funding. Includes federal grants such as the $3.5M state grant for social safety net services.
2. Donations and Charitable Contributions: Tax-deductible donations from individuals and organizations supporting community programs.
3. Program Services Revenue: Fees for services including healthcare, dental, optometry, and social services. Sliding scale pricing available for low-income clients.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Chinatown Service Center delivers integrated community-based healthcare and social services to immigrants and underserved populations in the Los Angeles area. Its core offerings span a Community Health Center (medical, dental, optometry), a PACE Center for elderly care, behavioral health services, social services, workforce development, free tax preparation (VITA) and financial empowerment, and youth programs, delivered via seven physical locations with bilingual and culturally responsive care.

Product overview

Chinatown Service Center is a nonprofit organization offering an integrated portfolio of healthcare and social services targeting immigrants and underserved communities in Los Angeles. The core offerings include: the Community Health Center (medical, dental, and optometry clinics), Behavioral Health Services (outpatient counseling and youth/family services), Social Services, Workforce Development, Community Economic Development (including free VITA tax prep, financial empowerment, and small business programs), and a Youth Center. Major recent expansions include the Hacienda Heights Dental Clinic (opened January 2025), the CSC Health Center & PACE Center (opened December 2024), and the Simulation Center (opened 2024), all representing infrastructure investments in healthcare delivery and training capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Health Center (Medical Clinic) Primary medical care services including preventive care, chronic disease management, and general health services, delivered as part of an integrated Community Health Center serving immigrants and underserved populations in the LA area.
• Dental Clinic General dentistry and Advanced Education in General Dentistry (AEGD) residency program, with locations including the newly opened Hacienda Heights Dental Clinic, serving community members.
• Optometry Clinic Eye care services including eye exams and vision correction services, delivered at the Alhambra Optometry Clinic.
• PACE Center (Program of All-inclusive Care for the Elderly) Elderly care center providing comprehensive medical and social services for seniors through the Programs of All-inclusive Care for the Elderly (PACE) model.
• Simulation Center Training facility for Chinese and Western medicine simulation, allowing practitioners to practice on simulated patients.
• Behavioral Health Services Mental health and behavioral health services including outpatient services, youth and family services, and educational training, with culturally responsive support.
• Social Services General social services for immigrants and community members in need, providing assistance navigating social programs and accessing community resources.
• Workforce Development Employment and career development services including internships and job training programs for community members.
• Community Economic Development Economic empowerment services including free tax preparation (VITA), financial empowerment, small business programs, and a Low Income Tax Clinic.
• VITA (Volunteer Income Tax Assistance) Free tax preparation service for low-income individuals and families, provided by trained volunteers.
• Youth Center Programs and services for youth including scholarships (e.g., the Bee Hsu Scholarship) and educational support.
• Enhanced Care Management Case management and care coordination services for patients with complex health needs, providing coordinated care navigation.
• Outreach & Enrollment Services Health insurance enrollment assistance and community outreach programs to help community members obtain coverage.
• Stop AAPI Hate Anti-hate initiative providing resources and support for Asian American Pacific Islander community members facing discrimination.

Quantifiable outcome

• Serves 30,000+ unique clients annually with 150,000+ service touch points
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Parents Anonymous Community & Family Resource CentercoreStrategic or Co-development Partner · 13 February 2026Partnership to deliver essential food support to Chinatown families. Hosted a community food distribution event on February 13, 2026, providing 300 culturally responsive food packages to families in need.
• God's PantrycoreStrategic or Co-development Partner · 13 February 2026Partnered with Parents Anonymous and Chinatown Service Center to provide food assistance during community distribution events.
• Legal Aid Foundation of Los Angeles (LAFLA)coreStrategic or Co-development Partner · 27 February 2025Collaboration for Los Angeles Wildfires Know Your Rights Info Session to help wildfire victims understand federal aid applications and housing subsidies up to $43,600.
• Lee's NoodleminorGTM or Marketing Partner · 18 January 2025Local business partner that held charity sales at Monterey Park Lunar New Year Festival and donated proceeds to CSC. This marks their 7th year of giving back to the community.
• Southern California Chinese Lawyers AssociationminorStrategic or Co-development Partner · 1 December 2024Collaborated on the 38th Community Festival Warmth Event in 2024, providing Christmas gifts to 300 families.
• San Gabriel Police DepartmentcoreStrategic or Co-development Partner · 15 November 2022Joint agreement signed November 15, 2022, to provide accessible behavioral health education and support line to community members.
• Congresswoman Judy ChuminorStrategic or Co-development Partner · 1 January 2021Issued certificates to youth scholarship recipients at Chinatown Service Center, encouraging students in their educational pursuits.
• NMDP (National Marrow Donor Program)minorStrategic or Co-development Partner · 1 January 2021Partnership to help patients find bone marrow donors and cures, promoting bone marrow donation within the Asian American community.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Charles B. Wang Community Health Center: NYC-based FQHC providing culturally competent primary care, dental, and mental health services primarily to Chinese American immigrants—the East Coast analog of CSC's mission and service mix.
• International Community Health Services (ICHS): Seattle-based FQHC delivering multilingual primary care, dental, vision, and behavioral health to Asian Pacific Islander and other immigrant communities—closely comparable mission, payer mix, and Patient-Centered Medical Home structure.
• North East Medical Services (NEMS): San Francisco FQHC serving predominantly Asian American patients across multiple clinic sites with primary care, dental, optometry, and behavioral health—operating at similar scale and service breadth to CSC.
• South Cove Community Health Center: Boston-based FQHC serving predominantly Asian American patients across multiple sites with primary care, dental, and behavioral health—closely aligned care delivery model for immigrant populations.
• Asian Health Services: Federally qualified health center in Oakland serving AAPI and other underserved communities with medical, dental, behavioral health, and PACE-equivalent services—an almost identical care model and target population to Chinatown Service Center.
• HOPE Clinic: Houston-area FQHC serving Asian American and other underserved populations with integrated medical, dental, behavioral health, and social services—regional peer with matching cultural-competence positioning.

Others

• Association of Asian Pacific Community Health Organizations (AAPCHO): National membership association representing AAPI-serving community health centers like CSC; provides policy advocacy, training, and shared services that shape the operating environment for CSC and its peer FQHCs.
• National Association of Community Health Centers (NACHC): National association representing all FQHCs and look-alike safety-net clinics, including CSC—sets federal policy posture, operational standards, and grant advocacy for the broader community health center sector.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Chinatown-Service-Center-%E8%8F%AF%E5%9F%A0%E6%9C%8D%E5%8B%99%E4%B8%AD%E5%BF%83-101949719164312
• LinkedInlinkedin.com/company/%E8%8F%AF%E5%9F%A0%E6%9C%8D%E5%8B%99%E4%B8%AD%E5%BF%83-chinatown-service-center
• Instagraminstagram.com/chinatownservicecenter/?hl=en
• Xx.com/cscla_info

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chinatown Service Center