The Nord Center

What The Nord Center does

Riveon Health and Recovery is a private nonprofit behavioral healthcare organization formed on August 1, 2024, through the merger of The Nord Center (a mental health services provider tracing its founding to 1947) and The LCADA Way (an addiction recovery services provider). Headquartered in Lorain, Ohio, the combined entity operates nine service locations across Lorain, Cuyahoga, and Huron counties, delivering an integrated portfolio that includes outpatient mental and behavioral health counseling, substance use disorder treatment, primary care, 24/7 crisis intervention via the 988 lifeline, sexual assault services, problem gambling counseling, prevention programs, and case management support. The organization serves over 10,000 individuals annually and employs between 251 and 500 staff. It holds CARF Gold Accreditation and operates within regulatory frameworks established by OhioMHAS and SAMHSA.

The underlying operating model is service delivery rather than technology platform. Riveon does not expose a public API, SDK, or proprietary software product; its technology footprint consists of an online client portal for existing patients, standard telehealth and electronic health record infrastructure typical of community behavioral health providers, and active presence on mainstream social media channels for community outreach. There is no disclosed AI/ML capability, data flywheel, or third-party technology partnership relevant to product differentiation.

Riveon generates revenue through three primary streams: insurance and Medicaid reimbursement for billable clinical services, a Fee Subsidy Program for uninsured patients that sets fees based on ability to pay, and grants and donations including a $456,752.67 OneOhio Recovery Foundation award received in January 2025. The organization accepts Medicaid and most commercial health insurance. Leadership comprises CEO Don Schiffbauer, President Donald Sheldon, and Director of Finance Melissa Beck. Riveon is governed by a Board of Directors and operates with no private equity, venture capital, or parent company ownership.

Name

The Nord Center

Legal name

Riveon Mental Health and Recovery

Website

https://nordcenter.org

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

251–500 employees

Short description

Riveon Health and Recovery is a nonprofit behavioral healthcare organization formed by the 2024 merger of The Nord Center and The LCADA Way, serving over 10,000 individuals annually across Lorain, Cuyahoga, and Huron counties in Ohio with integrated mental health, addiction recovery, primary care, and crisis services.

Ownership category

akta.pro rank

Product category

Behavioral Healthcare Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industries

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Long-Term Care Rehabilitation Centers (HLAFAFAD)

Keywords

• Behavioral health services
• Mental health counseling
• Addiction recovery services
• Crisis intervention services
• Integrated primary care

Headquarters

HQ city

Lorain

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Insurance and Medicaid Reimbursement: Riveon accepts Medicaid and most health insurance plans as payment for services provided to individuals seeking mental health, addiction, and primary care treatment.
2. Fee Subsidy Program: Fees are based on a Fee Subsidy Guideline for individuals without insurance coverage, ensuring access to services regardless of ability to pay.
3. Grants and Donations: The organization receives grant funding from organizations such as OneOhio Recovery Foundation ($456,752.67 received in 2025) and accepts public donations to support operations and expand services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The Nord Center provides culturally competent, evidence-based outpatient behavioral healthcare to individuals, families, and groups in Northeast Ohio. Core offerings include mental and behavioral health counseling, psychiatric services, addiction and substance use disorder treatment, primary care, 24/7 crisis intervention, sexual assault services, problem gambling counseling, and community-based prevention programs, delivered across multiple physical locations under the Riveon Health and Recovery umbrella following the 2024 merger with The LCADA Way.

Product overview

Riveon Health and Recovery (formerly The Nord Center) is a behavioral healthcare organization offering a comprehensive suite of integrated services including Mental & Behavioral Health Services, Addiction/Substance Use Disorder treatment, Primary Care, Crisis Services, Sexual Assault Services, Problem Gambling counseling, and Support Services. The organization operates multiple facilities across Lorain, Elyria, Huron County, and Middleburgh Heights, Ohio, providing outpatient treatment, prevention programs, and client resources through a coordinated care model.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental & Behavioral Health Services Outpatient mental health counseling and psychiatric services for individuals, families, and groups addressing conditions such as depression, anxiety, PTSD, and other behavioral health needs.
• Addiction / Substance Use Disorder Services Comprehensive addiction treatment programs including assessment, individual and group counseling, intensive outpatient, and relapse prevention for substance use disorders.
• Primary Care Integrated primary healthcare services provided at wellness center locations for holistic patient care as part of an integrated mind-body approach.
• Crisis Services 24/7 crisis intervention and support services for individuals experiencing acute mental health or addiction emergencies, including the 988 suicide and crisis lifeline.
• Sexual Assault Services Specialized counseling, advocacy, and support services for sexual assault survivors in Lorain and Huron counties.
• Problem Gambling Services Counseling and support services for individuals and families affected by gambling addiction and compulsive gambling behaviors.
• Prevention Programs Community-based prevention education and outreach programs aimed at preventing substance abuse and promoting mental wellness.

Quantifiable outcome

• Serves over 10,000 people per year in Lorain County and surrounding communities

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• OhioMHAS (Ohio Mental Health and Addiction Services)coreStrategic or Co-development PartnerState government agency providing oversight and support for mental health and addiction services in Ohio. Riveon operates under regulatory framework and funding support from OhioMHAS.
• SAMHSA (Substance Abuse and Mental Health Services Administration)coreStrategic or Co-development PartnerFederal agency within the U.S. Department of Health and Human Services leading public health efforts to advance behavioral health. Riveon receives support and operates within SAMHSA guidelines.
• NAMI (National Alliance on Mental Illness)minorStrategic or Co-development PartnerNational mental health advocacy organization. Riveon collaborates with NAMI for resources, education, and advocacy efforts in the mental health community.
• CARF (Commission on Accreditation of Rehabilitation Facilities)coreOthersInternational nonprofit focused on health and human services accreditation. Riveon holds CARF Gold accreditation.

Scale indicators2 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Cleveland Clinic Behavioral Health: The behavioral health arm of a major regional health system serving northeast Ohio. Competes with Riveon in Cuyahoga County for outpatient mental health and addiction referrals and through integrated care offerings with primary care.
• Compass Health: A large multi-state, nonprofit behavioral health provider offering integrated mental health, addiction, and primary care services. While operating outside Ohio, it is a useful benchmark for scale and integrated care operating models comparable to Riveon's.

Emerging players

• Talkspace: An outpatient teletherapy provider offering on-demand mental health counseling through commercial payers. Operates in a partially overlapping segment with Riveon's adult mental health services, illustrating the secular competitive shift to virtual care.

Direct peers

• Coleman Health Services: A regional nonprofit community mental health and addiction recovery provider serving northeast Ohio. Operates a comparable mix of outpatient mental health, substance use disorder treatment, crisis, and integrated primary care across multiple sites.
• Bellefaire JCB: Cleveland-based nonprofit behavioral health agency serving children, adolescents, and families with mental health, substance use, and residential treatment services. Operates in Riveon's core Cuyahoga County market with similar CARF-accredited standards.
• Recovery Resources: Cleveland-based nonprofit providing mental health, substance use, and prevention services in Cuyahoga County. Direct geographic and service-line overlap with Riveon's Cleveland-area footprint.
• Hopewell Health Centers: Federally Qualified Health Center operating integrated primary care, behavioral health, and addiction services across southeast and central Ohio. Comparable in combining primary care with mental health and SUD treatment under one nonprofit umbrella.
• Ohio Guidestone: Ohio-headquartered nonprofit behavioral health organization offering mental health counseling, addiction recovery, autism services, and integrated care across multiple counties. Direct analogue to Riveon's service portfolio and community-based delivery model.

Others

• OneOhio Recovery Foundation: The Ohio non-profit foundation that distributes opioid settlement funds to addiction service providers, including Riveon's $456K grant in January 2025. Strategic funding partner and ecosystem reference for Ohio's behavioral health capital stack.

Regional players

• Northcoast Behavioral Healthcare: Ohio-based behavioral health system operating inpatient and outpatient psychiatric services. Provides a similar range of mental health and addiction treatment but with a heavier inpatient footprint than Riveon's largely outpatient model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TheNordCenter
• YouTubeyoutube.com/@RiveonHealth
• Facebookfacebook.com/riveonhealth
• LinkedInlinkedin.com/company/riveon-mental-health-and-recovery
• Instagraminstagram.com/riveonhealth

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Nord Center