ServiceFM

What ServiceFM does

ServiceFM is a privately held facility services provider founded in 1979, headquartered in Kilburn, United Kingdom, with an Australian web presence (servicefm.com.au) indicating operations across at least those two geographies. The company delivers integrated facility services spanning asset management, electrical compliance, infection control, and broader operational maintenance functions, targeting institutional and commercial clients that require multi-site, compliance-intensive service delivery such as healthcare, government, education, and corporate property portfolios.

The company's operating model is consistent with the labor-intensive contract services sector: a workforce in the 1,001-5,000 employee band supports multi-site, multi-year contracts where switching costs arise from embedded compliance histories, trained on-site staff, and tendered qualification status accumulated over more than four decades. ServiceFM does not currently disclose a productized technology platform - the captured company webpage was a loading/verification placeholder, and no app, API, integrations, or proprietary software offerings are recorded in the source data.

There is no disclosed revenue, no funding history, no M&A activity, no management team roster, and no partnerships or awards in the available material. As a result, the business model mechanics - pricing per site, contract term length, segment mix between hard FM (electrical, HVAC) and soft FM (cleaning, infection control), and geographic revenue split between the UK and Australian operations - cannot be specified beyond the functional description above. The principal data gap for any investment analysis is the absence of first-party financial disclosure and customer-level information.

Name

ServiceFM

Website

https://servicefm.com.au

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

ServiceFM is a privately held facility services provider founded in 1979, offering asset management, electrical compliance, infection control, and operational maintenance to institutional and commercial clients across the UK and Australia.

Ownership category

akta.pro rank

Product category

Facility Management Services

NAICS

Facilities Support Services (561210)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD)

akta.pro secondary industries

Refrigeration & Cold-Chain Equipment Service (IMAIABAE), Helpdesk & Service Request Coordination (FM Call Handling/Dispatch) (BPABAEAI), Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH)

Keywords

• Facility management services
• Asset management
• Electrical compliance
• Infection control
• Operational maintenance

Headquarters

HQ city

Kilburn

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales

Core offering

ServiceFM provides facility services including asset management, electrical compliance, infection control, and operational maintenance for business customers. The company delivers these services through a sizable in-house workforce (1,001–5,000 employees) based across the United Kingdom and Australia.

Differentiator

Problem solved

Functional benefit

Products and services

• Asset Management Facility asset management services for business customers who need lifecycle oversight of physical building assets.
• Electrical Compliance Electrical safety compliance services covering inspection, testing, and regulatory adherence for commercial and institutional facilities.
• Infection Control Infection control services delivered at customer sites, supporting regulated environments such as healthcare and other hygiene-sensitive facilities.
• Operational Maintenance Day-to-day operational maintenance services for facilities, delivered by an in-house workforce of 1,001–5,000 employees.

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Direct peers

• Serco Group: UK-listed operator delivering integrated facility, cleaning, and technical maintenance services to government and large private clients; competes head-to-head with ServiceFM on UK multi-site FM tenders.
• Mitie: UK-headquartered integrated facilities management company providing hard and soft FM (maintenance, cleaning, security, energy) to enterprise and public-sector clients — directly comparable service mix and geography to ServiceFM.
• BAM FM: UK-based integrated facilities management subsidiary of Royal BAM Group, providing hard and soft FM (M&E, building services, workplace) — directly comparable integrated FM model in the UK.
• NG Bailey: UK mechanical and electrical services and FM provider with strong electrical compliance and asset management practices — directly overlapping with ServiceFM's electrical compliance and asset management offering.
• Amey: UK infrastructure and facility services company providing maintenance, FM, and asset management to public and regulated clients, with comparable compliance-led capabilities to ServiceFM.

Broad incumbents

• ISS A/S: Global integrated facility services provider with a large UK footprint covering workplace, technical, and cleaning services — broad incumbent competing for the same integrated FM contracts as ServiceFM.
• JLL: Global real estate services firm with a significant integrated FM and facilities management practice; an incumbent competitor for large multi-site UK workplace and integrated FM deals.
• Compass Group: UK-listed contract food services and support services group with a sizable facility services arm; overlaps with ServiceFM where bundled FM and workplace services are tendered together.
• CBRE Group: Global real estate services firm operating integrated facility management through CBRE Global Workplace Solutions; competes with ServiceFM on enterprise-level outsourced FM contracts in the UK.
• Sodexo: Global food and FM services giant with significant UK integrated FM activity, including technical services and workplace management — comparable through its facility services portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights4 records

Customer concentration

• Xx.com/servicefm
• Facebookfacebook.com/ServiceFMPtyLtd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ServiceFM