Sweetwater Hospital Association

What Sweetwater Hospital Association does

Sweetwater Hospital Association (SHA) is a non-profit regional medical corporation headquartered in Sweetwater, Tennessee, serving Monroe County and surrounding southeast Tennessee communities. Founded in 1936, the organization operates as a multi-service community hospital with 700+ healthcare professionals, six clinics across the region, and a wholly-owned multi-specialty physician practice (Sweetwater Physicians Group). SHA delivers a comprehensive service portfolio including 24/7 emergency care, inpatient services, general surgery, cardiology, oncology, orthopedics, pulmonology, nephrology, podiatry, pediatrics, women's health, physical therapy, wound care, sleep lab, laboratory, radiology, home health, nutritional counseling, industrial medicine, and an outpatient infusion therapy center. Recent additions include Pelvic Floor Therapy and a VitaloLAB Pulmonary Function Testing System (December 2024). The hospital holds the Joint Commission's Gold Seal of Approval and is among 391 U.S. hospitals with a zero C. difficile infection rate per CDC/CMS data.

The organization generates revenue through standard healthcare service delivery — insurance reimbursements, Medicare/Medicaid payments, and direct patient billing — with CMS-mandated shoppable services pricing published across multiple payer contracts (Ambetter, BCBS, Humana, United Healthcare, Wellcare, and others). Patient access is delivered through direct admission, scheduled outpatient appointments, emergency room visits, and home health visits, with a patient portal and online price estimator supporting patient-facing digital engagement. Distribution is exclusively domestic, concentrated in southeast Tennessee.

Governance is via an independent Board of Directors (Douglas Warren served as Chairman for over 20 years until his passing in March 2025). Andrea Henry, BSN was appointed CEO. The organization is independently owned with no parent company, private equity involvement, or public listing. Operating scale indicators include 60,000+ patients served annually, 7,000+ surgeries performed, and recognition as Business of the Year 2022. Technology infrastructure is conventional healthcare IT: electronic health records, MyCareCorner patient portal/scheduling, and specialized diagnostic equipment, with no disclosed AI/ML capabilities.

Name

Sweetwater Hospital Association

Legal name

Sweetwater Hospital Association

Website

https://sweetwaterhospital.org

Company type

Private

Founded year

1936

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Sweetwater Hospital Association is a non-profit regional medical corporation in Sweetwater, Tennessee, operating a multi-service community hospital with 6 clinics, 700+ healthcare professionals, and a wholly-owned multi-specialty physician group serving 60,000+ patients annually across southeast Tennessee.

Ownership category

akta.pro rank

Product category

Community Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Offices of Physicians (62111), Other Ambulatory Health Care Services (6219)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Home Health Care Services (8082)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industries

Hospital-Based/Home Health System-Affiliated Skilled Home Health (HLADAFAB), Hospital-Operated Urgent Care Centers (HLAFADAC)

Keywords

• Acute hospital care
• Outpatient medical services
• Emergency medical care
• Home health services
• Specialty physician services

Headquarters

HQ city

Sweetwater

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Sweetwater Hospital Association generates revenue through providing healthcare services including inpatient hospital care, outpatient clinics, emergency care, surgical services, diagnostic imaging, laboratory services, home health, and various specialty medical services. Revenue is collected through insurance reimbursements, Medicare/Medicaid, and direct patient payments.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Sweetwater Hospital Association operates a regional non-profit community hospital providing 24/7 emergency care, inpatient hospital services, and outpatient specialty medical services (cardiology, oncology, orthopedics, pulmonology, women's health, pediatrics, nephrology, podiatry, sleep medicine). The organization complements hospital-based care with home health services, wound care clinic, outpatient infusion therapy, physical therapy, a wound care clinic, laboratory, and radiology imaging. It also operates the Sweetwater Physicians Group multi-specialty practice and supporting patient-facing digital services such as a patient portal and price estimator tool.

Product overview

Sweetwater Hospital Association is a regional healthcare system offering a comprehensive portfolio of medical services. The organization operates as a multi-service hospital with 6 clinics across the region, providing both inpatient and outpatient care. The core offerings include emergency care, surgical services, and specialty departments (cardiology, oncology, orthopedics, pulmonology, pediatrics, women's health, nephrology, podiatry, and sleep medicine). Supporting services include laboratory, radiology imaging, physical therapy with specialized pelvic floor therapy, home health, wound care clinic, and an outpatient infusion therapy center. Patient-facing digital services include a patient portal for medical records access and a price estimator tool. The hospital also operates the Sweetwater Physicians Group, a multi-specialty physician practice. The organization served 60,000+ patients annually with 700+ healthcare professionals performing 7,000+ surgeries per year across 10+ communities.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Zero Clostridioides difficile infection rate - among 391 US hospitals achieving zero C.diff rate per CDC/CMS data (October 2022 - September 2023)

Named customers3 records

Segments3 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered core and moderate.

• Joint Commission on Healthcare Accreditation (JCAHO)coreOthersFounded in 1951, JCAHO is one of the nation's oldest and largest standards setting and accrediting bodies for healthcare. Currently JCAHO evaluates and accredits nearly 17,000 health care organizations across the United States, including approximately 9,000 hospitals and home care organizations. Sweetwater Hospital Association sought accreditation to demonstrate commitment to quality of care and patient safety.
• Tennessee Department of HealthcoreOthersState health department partnership for regulatory compliance and public health coordination in Tennessee
• U.S. Department of Health and Human Services (HHS)coreOthersFederal health agency partnership for healthcare regulations and Medicare/Medicaid participation
• American Hospital Association (AHA)moderateOthersNational hospital association membership providing resources, advocacy, and professional development for healthcare organizations
• Tennessee Hospital Association (THA)moderateOthersState hospital association membership supporting Tennessee hospitals with advocacy, education, and resources
• Vitalograph (VitaloLAB PFT System)moderateTechnology or IntegrationVitaloLAB is manufactured by Vitalograph and powered by ComPAS2, representing the most advanced combination of pulmonary function hardware and software available for respiratory care services

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Parkridge Health System: HCA-affiliated multi-hospital system in the Chattanooga region with emergency, surgical, and specialty services. Draws higher-acuity patients from rural counties surrounding Sweetwater and represents a key competitive threat for referrals.
• Covenant Health: Largest non-profit health system in East Tennessee, operating multiple hospitals and clinics across the region including Fort Sanders, Parkwest, Methodist, Roane, and Cumberland. Competes with Sweetwater across the broader service area and absorbs patients needing higher-acuity care.
• LifePoint Health: National operator of community and rural hospitals, including Starr Regional near Sweetwater. Represents the dominant operating-partner model for non-urban hospitals and a likely acquirer or strategic partner for independent facilities like Sweetwater.

Direct peers

• Cumberland Medical Center: Community hospital in Crossville, TN affiliated with Covenant Health. Serves a rural Tennessee market with a similar multi-specialty footprint and competes for patients in the plateau region adjacent to Sweetwater's catchment.
• Blount Memorial Hospital: Independent non-profit community hospital in Maryville, TN, similar in size and rural-East-Tennessee market position to Sweetwater. Offers comparable multi-specialty services with a similar independent governance model and serves as a near-direct competitor for patients in adjacent counties.
• Cookeville Regional Medical Center: Independent non-profit regional referral hospital in the Upper Cumberland region of Tennessee. Similar community-hospital mission, multi-specialty service portfolio, and independent non-profit governance structure, though larger than Sweetwater.
• Tennova Healthcare Cleveland: Regional hospital in Cleveland, TN (Bradley County) serving the same Southeast Tennessee corridor as Sweetwater. Offers a comparable multi-specialty service line and competes for patients from Monroe and surrounding counties.
• Rhea Medical Center: Small community hospital in Dayton, TN (Rhea County), geographically adjacent to Monroe County. Comparable scale and rural community-hospital operating model with overlapping primary care and emergency service offerings.
• Starr Regional Medical Center: Community hospital with campuses in Athens and Etowah, TN, serving adjacent McMinn and Monroe counties. Operates as a LifePoint Health facility with similar service mix (emergency, surgery, specialty clinics) and competes directly with Sweetwater for patients along the I-75 corridor.

Regional players

• Methodist Medical Center of Oak Ridge: Covenant Health hospital in Oak Ridge, TN, roughly an hour from Sweetwater. Provides advanced specialty services not available at Sweetwater and acts as a regional referral destination for higher-acuity cases from Monroe County.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sweetwater Hospital Association