What Voucher Connect does

Voucher Connect is a Dublin-based, privately held SaaS platform that enables hospitality and service businesses to sell, deliver and redeem digital and physical gift vouchers, loyalty rewards, event tickets and promotional offers from a single dashboard. Its product suite spans digital and physical gift cards, prepaid cards, a promotional engine with secret URLs and bundles, a loyalty engine with points and tiers, giveaways and competitions, and an event ticketing module with QR-code verification. Distribution is product-led and integration-led: venues self-serve sign up, go live in roughly five minutes, and embed Voucher Connect storefronts into existing websites or POS systems via native integrations with Lightspeed (R/K/L-Series), Toast, Square, Clover, Phorest, Pixel Point, Shopify, WooCommerce and Wix, plus online-ordering platforms such as Flipdish and, most recently, Storekit. iOS and Android redemption apps let floor staff scan QR codes and validate balances in-store, and a 2018-vintage bespoke machine-learning fraud algorithm combined with Stripe Radar provides transaction-level security.

The company's revenue model is purely transaction-based with no monthly subscription: a 3.6% commission on voucher sales, plus pass-through Stripe processing fees of approximately 1.4% and a small fixed fee, supplemented by physical gift card design and shipping services sold through shop.voucherconnect.com and an affiliate program paying 1% to referring partners. Go-to-market targets primarily restaurants, hotels, cafés and entertainment venues (its primary vertical), with adjacent exposure to salons and spas through the Phorest integration; customer proofs cited on company materials include Oliver Dunne Restaurants, Scholars Townhouse Hotel, Bon Appetit Malahide, Mink, Bresson and Dublin venue Mister S. Pricing is transparent and published, Stripe payouts settle every two to three days, and the company operates from a single Dublin office without external institutional funding per disclosed records.

Name

Voucher Connect

Legal name

Voucher Connect Ltd.

Website

https://voucherconnect.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Voucher Connect is a Dublin-based SaaS platform that enables restaurants, hotels, salons and entertainment venues to sell, deliver and redeem digital and physical gift cards, loyalty rewards, event tickets and promotional offers via POS, ecommerce and website integrations on a pay-as-you-go 3.6% commission.

Ownership category

akta.pro rank

Product category

Gift Card and Voucher Management Software

akta.pro primary industry

Price Comparison, Deals, Cashback & Loyalty Shopping Platforms (BPAMAGAH)

Keywords

• Gift card platform
• Voucher management software
• Customer loyalty software
• Digital gift cards
• POS integration

Headquarters

HQ city

Dublin

HQ country

Ireland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Transaction Commission: Voucher Connect charges a commission fee of 3.6% on voucher sales, making money only when clients make money. No monthly subscription or signup fees required.
2. Payment Processing Fees: Stripe fees are passed through to customers, typically 1.4% plus a processing fee of €1/£1 for vouchers up to €99.99/£99.99 and €1.95/£1.95 for higher value vouchers.
3. Physical Gift Card Sales: Sale of physical branded gift cards, boxes, carriers, and bags through the online store at shop.voucherconnect.com.
4. Affiliate Referrals: Affiliate partners earn 1% commission on referral sales. The company benefits from client acquisition through partner network.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Voucher Connect is a unified gift card, voucher, and customer-retention SaaS platform that lets hospitality and service businesses create, sell, distribute, and redeem digital and physical gift cards and vouchers via QR code or URL. The platform combines gift card sales, loyalty, events, promotions, competitions, and analytics into a single system with no monthly fees, charging instead a per-voucher commission. It is sold primarily to restaurants, hotels, cafes, salons, spas, retailers, and event operators in Ireland, the UK, the EU, the US, Australia, and the UAE.

Product overview

Voucher Connect is a unified Gift Card & Customer Retention Platform that operates as a single platform-plus-modules architecture. The core platform provides voucher sales and management with instant delivery options (email, print, click-and-collect, scheduled, postal) and easy redemption features. This core is extended by integrated modules including Digital Gift Cards, Physical Gift Cards, Prepaid Cards, Promotional Engine, Events/Ticketing, Loyalty Program, Giveaways, Competitions, Bundle Offers, and Scheduled Delivery. Supporting infrastructure modules include the E-Commerce Store (bespoke branded storefront), Admin Dashboard (product management, reporting, staff roles, group management), Mobile Redemption App (iOS/Android for in-store QR scanning), Virtual Gift Terminal, Special Offer/Discount Engine, and Reporting Suite. The platform integrates with major POS systems (Lightspeed, Toast, Clover, Square, Phorest, Pixel Point), ecommerce platforms (Shopify, WooCommerce, WIX), online ordering systems (Flipdish, Ever Dish, Menuu, Storekit), analytics tools (Google Analytics, Facebook Pixel), and workflow automation (Zapier). Payment processing is handled via Stripe. A bespoke ML fraud prevention algorithm provides anomaly detection for transaction security.

Differentiator

Problem solved

Functional benefit

Products and services

• Voucher Connect Gift Card & Customer Retention Platform Cloud-based SaaS platform that lets hospitality and service businesses create, sell, distribute, and redeem digital and physical gift cards and vouchers via QR code or URL, with built-in loyalty, events, promotions, competitions, and reporting modules. Sold primarily to restaurants, hotels, cafés, salons, spas, retailers, and event operators on a pay-as-you-go commission basis with no monthly fees.
• Physical Branded Gift Cards Custom-branded physical gift cards, card holders, gift boxes, and accessories sold through shop.voucherconnect.com, allowing hospitality and service operators to purchase tangible card stock and packaging to support in-venue gift card sales.
• Voucher Connect Mobile Redemption App Native iOS and Android applications distributed through the Apple App Store and Google Play that allow venue staff and customers to redeem and verify gift cards and vouchers in person, complementing the web-based platform.

Quantifiable outcome

• Revenue boost of up to 62% through gift card sales
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability2 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered core.

• StripecoreTechnology or Integration · 1 November 2016Global payment provider engaged as payment gateway at launch in November 2016. Handles all payment processing, payouts every 2-3 days, and refund processing. Merchants connect Stripe accounts to receive automatic payouts.
• Lightspeed (R-Series)coreTechnology or IntegrationRetail POS integration allowing sell, top up and redeem gift cards directly from Lightspeed R-Series POS. Features include displaying gift card details, importing third-party cards, real-time usage across POS and e-commerce, and centralized reporting.
• Lightspeed (K-Series)coreTechnology or IntegrationRestaurant POS integration for iPad-based restaurant operations. Enables selling, topping up and redeeming vouchers, gift cards, special offers and rewards directly from K-Series POS.
• Lightspeed (L-Series)coreTechnology or IntegrationiPad-based restaurant POS solution integration. Features include displaying voucher details, validating and paying with vouchers, selling new voucher cards, and centralized voucher sales reporting.
• Toast POScoreTechnology or IntegrationRestaurant point of sale integration for seamless ePOS voucher management. Features include scanning QR codes, selling and redeeming vouchers, loyalty campaigns, and real-time reporting from Toast dashboard.
• PhorestcoreTechnology or IntegrationSalon software integration for hairdressers, spas and beauty salons. Enables selling packages, experiences, monetary and gift vouchers from website, and redeeming directly from Phorest POS.
• ShopifycoreTechnology or IntegrationE-commerce platform integration enabling voucher redemption directly from Shopify e-commerce platform and Shopify POS.
• WooCommercecoreTechnology or IntegrationOpen-source e-commerce platform integration for WordPress. Enables collecting payments, tracking cash flow, and managing voucher redemptions from WooCommerce store dashboard.
• StorekitcoreTechnology or IntegrationGuest experience engine integration enabling gift cards to work across dine-in QR payments, takeaway, and catering through Storekit's online ordering system. Balances validated and deducted at checkout instantly.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/voucherconnect
• LinkedInlinkedin.com/company/voucher-connect
• Instagraminstagram.com/voucherconnect
• Xx.com/voucherconnect

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voucher Connect