What Troy Public Library does

Troy Public Library is a nonprofit Special District public library serving the City of Troy, New York, operating two physical locations - the Main Library at 100 Second Street and the Lansingburgh Branch at 27 114th Street. The library is governed by an elected Board of Trustees (President Rhea Drysdale, Treasurer Marie Gavazzi, VP Ashley Saupp, Secretary Samantha Hirtler, with members Anthony Mohen, Evelyn Greenstein, and Lewis Siragusa) and managed by a department-head structure including Business Manager Lindsey R. Lindsey, Lansingburgh Branch Manager Kayleigh Hartnett, and functional heads across Adult Services, Young People's Services, Collection Management, and Circulation. It has been a congressionally designated Federal Depository Library since 1869, serving the 21st Congressional District in cooperation with Rensselaer Polytechnic Institute (RPI) for government documents. The library is part of the Upper Hudson Library System (UHLS), a 29-library consortium in Albany and Rensselaer counties providing shared catalog infrastructure, interlibrary loan, and bulk digital resource licensing.

Core services center on free library card access for NYS residents, enabling borrowing of physical materials (books, DVDs, audiobooks, magazines), digital lending via Libby (Overdrive), streaming video via Kanopy (20 monthly tickets plus unlimited Kanopy Kids), and digital comics/graphic novels via Comics Plus. Reference services are delivered in-person, by phone, and via email. A specialized Troy Room houses non-replicable local history and genealogy assets including Troy City Directories from 1829-present, digitized historical newspapers (Northern Budget, American Spy, Troy Record), Sanborn Insurance Maps, photographs, and Ancestry Library Edition access. The Library of Things extends the lending model to museum passes, snowshoes, pickleball sets, telescopes, blood pressure monitors, birding backpacks, and bike locks. Programming includes Summer Reading (2026 theme: "Unearth A Story!"), storytimes, Dolly Parton's Imagination Library for ages 0-5, MyCard youth accounts, school supply drives, and trustee candidate information sessions.

The revenue model is tax-funded (Special District library receiving City of Troy tax revenue via annual budget votes), supplemented by nominal transaction fees (printing at $0.10-$0.25/page, museum pass late fees of $1/day, replacement charges up to $200 for snowshoes) and donations through the Friends of the Troy Public Library nonprofit (operating since 1972) which underwrites the Museum Pass program, Summer Reading, and building maintenance. Budget documents from 2011-2026 are publicly accessible. The library has no parent company, no private equity or venture capital ownership, and no proprietary technology development - operating entirely as a public service institution with community-governed accountability.

Name

Troy Public Library

Legal name

Troy Public Library

Website

https://thetroylibrary.org

Company type

Private

Founded year

1869

Operating status

Operating

Headcount range

11–50 employees

Short description

Troy Public Library is a nonprofit Special District public library in Troy, NY, operating two branches (Main Library and Lansingburgh) and serving City of Troy residents through free library cards providing physical lending, digital platforms (Libby, Kanopy, Comics Plus), genealogy resources, and community programming as part of the 29-library UHLS consortium.

Ownership category

akta.pro rank

Headquarters

HQ city

Troy

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Public Funding (Tax Revenue): As a Special District library, Troy Public Library receives public funding through tax revenue and annual budget votes approved by Troy residents. Budget documents are publicly available from 2011-2026.
2. Late Fees and Replacement Charges: Modest fees collected for late returns, lost/damaged materials, and replacement cards. Museum pass late fee is $1/day, with $5 failure-to-return fine and $15 lost pass replacement.
3. Printing Services: First 10 black and white pages free, then $0.10/page B&W and $0.25/page color printing from remote email service.
4. Donations and Friends Support: The Friends of the Troy Public Library (nonprofit since 1972) provides supplemental funding through Pop-Up Used Book Sales and memberships, supporting Summer Reading, Museum Pass program, and building maintenance.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Troy Public Library provides free physical and digital lending services to City of Troy, NY residents, including books, DVDs, audiobooks, eBooks, streaming video, and digital comics accessible via a free library card. The library operates two branches, offers community programs (Summer Reading, storytimes), specialized collections (Troy Room genealogy/local history, Federal Depository documents), non-traditional lending (Library of Things), museum passes, and meeting room access as part of the Upper Hudson Library System consortium.

Product overview

Troy Public Library is a public library system serving the City of Troy, New York, with two locations (Main Library at 100 Second Street and Lansingburgh Branch at 27 114th Street). The library operates as part of the Upper Hudson Library System (UHLS) consortium of 29 libraries. Core offerings center on physical and digital lending through a library card, which provides access to books, DVDs, audiobooks, and electronic resources. Digital services include Libby for eBooks/eMagazines/audiobooks, Kanopy for streaming video, and Comics Plus for digital comics. Specialized collections include the Troy Room for genealogy and local history, a Library of Things lending non-traditional items (museum passes, telescopes, snowshoes, pickleball sets), and a Museum Pass Program. Youth services feature Dolly Parton's Imagination Library, MyCard youth accounts, and extensive children's programming including Summer Reading. The library serves as a Federal Depository Library since 1869 and offers meeting room facilities, remote printing, and free wireless access.

Differentiator

Problem solved

Functional benefit

Products and services

• Library Card Services
• Reference Services
• Electronic Resources & Databases
• Genealogy and Local History (Troy Room)
• Libby (Digital Lending)
• Kanopy
• Comics Plus
• Museum Pass Program
• Library of Things
• Young People's Services
• Federal Depository Library Program
• Remote Printing
• Meeting Room Facilities

Quantifiable outcome

• Free access to streaming video (Kanopy) with 20 tickets/month plus unlimited Kanopy Kids for all patrons
• +1 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration28 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core, minor and moderate.

• Upper Hudson Library System (UHLS)coreTechnology or IntegrationTroy Public Library is a member of UHLS, a consortium of 29 public libraries in Albany and Rensselaer counties. UHLS provides shared catalog systems, interlibrary loan services, digital resource platforms (Libby), and collective purchasing power for electronic resources. UHLS serves as the administrative and technology backbone for member libraries.
• Friends of the Troy Public LibrarycoreGTM or Marketing PartnerA nonprofit organization (since 1972) that advocates for and provides critical support to the library. Raises funds through Pop-Up Used Book Sales and memberships. Underwrites Summer Reading Program, Museum Pass program, and building maintenance. Provides volunteer support for community events.
• Museum Pass Program PartnerscoreStrategic or Co-development PartnerPartnership with 20+ regional museums and cultural institutions including Albany Institute of History & Art, Mass MoCA, Norman Rockwell Museum, The Clark Art Institute, Empire State Parks, and local attractions. Library provides free/reduced admission passes to patrons through the Museum Pass Program funded by Friends of the Library.
• Rensselaer County CourthouseminorOthersCourthouse parking lot available for library patron use evenings after 5pm, Saturdays, Sundays, and holidays. Accessible from Congress Street alley across from Brueggers, with exit onto Third Street.
• Rensselaer Polytechnic Institute (RPI)moderateStrategic or Co-development PartnerCooperative relationship for Federal Depository Library Program since 1979. RPI emphasizes publications from Nuclear Regulatory Commission, NASA, Department of Energy, patents, and technical information. Jointly serves government information needs of 21st Congressional District.
• YWCA-GCR (Girls Club of Roome)minorOthersLibrary hosts 'Playtime Pals!' weekly playgroup at YWCA-GCR, 21 First St Troy NY. Program for children up to age 5 with adult caregivers, providing social-emotional learning enrichment and early literacy opportunities.
• Albany Public LibrarymoderateTechnology or IntegrationCollaborative funding partner for shared digital resources including Libby platform. Part of the UHLS consortium providing central library grant funding for electronic resources.
• Questar IIIminorImplementation/ SI/ Consulting PartnerProvides Adult GED and High School Equivalency classes at the library on Wednesdays from 2:00 to 5:00 pm, supporting adult education initiatives.
• New York State Library (NOVELNY)moderateTechnology or IntegrationState-funded program providing access to research databases and newspapers at no charge to all NYS residents. Includes newspaper databases, academic resources, and business/finance information.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Boston Public Library: Major municipal public library in Boston, MA. Comparable to Troy as a publicly funded, municipally operated public library providing lending, research, and community programming, but serves a different geography and operates at substantially larger scale.

Direct peers

• Guilderland Public Library: Suburban public library in Guilderland, NY and UHLS consortium member. Comparable to Troy as a Capital Region public library sharing the same consortium-purchased digital resources and operating with similar staff scale and program offerings.
• East Greenbush Community Library: Community public library in East Greenbush, NY and UHLS consortium member. Comparable to Troy as a similarly-sized public library sharing the same digital platforms and operating on a tax-funded, community-mandated budget in the Capital Region.
• Rensselaer Public Library: Public library serving the City of Rensselaer, NY and UHLS consortium member. Highly comparable to Troy as a small-city, tax-funded public library operating with similar staff scale and serving an adjacent municipality within the same library system.
• Albany Public Library: Urban public library system serving Albany, NY — directly comparable to Troy as a UHLS consortium member offering the same shared digital platforms (Libby, Kanopy, Comics Plus) and similar physical/digital lending services to a nearby Upstate NY municipality.
• Schenectady County Public Library: Public library system serving Schenectady County, NY. Comparable to Troy as a similarly-sized Upstate NY public library offering physical lending, digital resources, local history collections, and community programming on a tax-funded budget.
• Bethlehem Public Library: Suburban public library in Delmar, NY and UHLS consortium member. Comparable to Troy as a tax-funded public library sharing the same digital resource subscriptions and offering similar programming to a similar-sized Upstate NY community.

Broad incumbents

• New York Public Library: Major multi-borough public library system in New York City. Comparable to Troy as a tax-funded public library offering physical lending, digital resources, and research collections, but operates at vastly greater scale with research branches, special collections, and an endowment Troy lacks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@troypubliclibrary9714
• Facebookfacebook.com/TheTroyLibrary
• Instagraminstagram.com/thetroylibrary
• Xx.com/thetroylibrary
• LinkedInlinkedin.com/company/troy-public-library

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Troy Public Library