Guilderland Public Library
Guilderland Public Library is a tax-funded municipal library serving Guilderland, New York and the Guilderland Central School District with physical and digital collections, community programming, accessibility services, notary support, EV charging, and an AI chatbot assistant.
- Company typePrivate
- Founded1957
- HeadquartersGuilderland, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Guilderland Public Library does
Guilderland Public Library (GPL) is a tax-funded municipal public library established in 1957, serving residents, employees, students, and property taxpayers of the Town of Guilderland and the Guilderland Central School District in New York. The library operates a single physical location at 2228 Western Avenue, Guilderland, staffed by 51-100 employees, and is a chartered member of the Upper Hudson Library System (UHLS). Primary funding is derived from local tax revenues, supplemented by modest transactional fees from printing, EV charging, and similar ancillary services; commercial revenue is not a material component of the funding base.
GPL's service portfolio spans physical collections, digital lending, educational programming, and community services. Core technology infrastructure includes the Sierra/IIIVEga library management system, digital content platforms (Libby/Overdrive, Hoopla, Kanopy, Comics Plus, SORA), online tutoring through Brainfuse, reading engagement via Beanstack, and a Library of Things lending program for non-traditional items such as board games, ukuleles, fishing poles, and Read Together Kits. Specialized community services include free notary public services, VITA tax preparation via United Way partnership, assistive listening technology integration, Reading Route home delivery for homebound seniors, and four Level 2 EV charging stations through EverCharge. GPL recently deployed Moo Bot, an AI chatbot powered by Chatbase, providing 24/7 patron assistance; however, the library suspended passport acceptance services effective November 21, 2025 following updated U.S. Department of State guidance.
GPL employs a community-led go-to-market approach, reaching patrons through local school partnerships, social media channels (Facebook, Instagram, YouTube, Spotify), email newsletters via Constant Contact, and on-site community events. Library cards are provided free to eligible district residents and employees, with most digital and physical services offered at no charge. Customer segments span children, teens, adults, seniors, and patrons with accessibility needs; there are no commercial customers and no traditional churn risk by design.
Guilderland Public Library firmographics
Firmographics- Name
- Guilderland Public Library
- Legal name
- Guilderland Public Library
- Website
- https://guilderlandlibrary.org
- Company type
- Private
- Founded year
- 1957
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Guilderland Public Library is a tax-funded municipal library serving Guilderland, New York and the Guilderland Central School District with physical and digital collections, community programming, accessibility services, notary support, EV charging, and an AI chatbot assistant.
- Ownership category
- akta.pro rank
Guilderland Public Library industry classification
Industry- Product category
- Public Library Services
- NAICS
- Libraries and Archives (519210), Libraries and Archives (51921)
- SIC
- Services-Educational Services (8200)
- akta.pro primary industry
- Public Library Operations & Community Branch Management (EDAEAGAC)
- akta.pro secondary industries
- Public Libraries & Information Services (BPAIACAO), Library User Services & Information Support (Reference, Research Help, Instruction Support) (EDAEAGAL), Library-Based Learning Programs (Public Libraries) (EDAAAFAA)
Keywords
Where Guilderland Public Library is headquartered
LocationHeadquarters
- HQ city
- Guilderland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Guilderland Public Library business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Others
Revenue model
- Public Library Funding (Tax-based): Primary funding through local tax revenues from the Guilderland Central School District and Town of Guilderland
- Printing and Copying Services: Black and white printing at $0.10/page and color printing at $0.25/page; revenue generated from patron printing needs including tax forms
- Remote Printing Fees: Fees collected for Princh remote printing services at library printer
- EV Charging Stations: Cost-recovery fees of $0.16 per kilowatt hour for electric vehicle charging stations; library passes electric costs to users without profit
- Notary Public Services: Free notary services offered to patrons; no revenue generation noted
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Annual | Free Library Card - Guilderland Residents and Employees |
| Unit Pricing | Pay-as-you-go | Printing Services |
| Usage-based | Pay-as-you-go | EV Charging |
| Freemium | Pay-as-you-go | Notary Public Services |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels8 records
Guilderland Public Library product offering
Product offeringCore offering
A free public lending library serving the Guilderland Central School District, providing access to physical and digital collections (books, DVDs, e-books, audiobooks, streaming media), a Library of Things, meeting/study rooms, and educational programs for patrons of all ages. The library also delivers community services including notary services, free tax assistance, live online tutoring, home delivery for homebound patrons, accessibility accommodations, and EV charging stations.
Product overview
Guilderland Public Library provides public library services as a single unified offering, combining physical collections, digital resources, and community programs. The core services include physical book and media checkout, digital content through platforms like Libby, Hoopla, Kanopy and Comics Plus, research databases, children's and teen programming, and community events. Add-on services include notary and passport services, meeting room reservations, and the Moo Bot AI chatbot for virtual assistance.
Differentiator
Problem solved
Functional benefit
Products and services
- Library Card Membership
Quantifiable outcome
- Summer Reading Program participants earn raffle tickets and prizes by completing reading trackers and attending programs
- +2 more outcomes
Companies that use Guilderland Public Library
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles3 records
Guilderland Public Library technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability2 records
Feature5 records
Guilderland Public Library partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and minor.
- Upper Hudson Library System (UHLS)coreMember library system providing shared catalog, digital platforms, and consortium services. GPL participates in the shared Sierra/IIIVEga catalog system, UHLS Mobile App, and collaborative programming initiatives.
- Marie Rose ManorcoreSenior living facility receiving monthly book deliveries through GPL's Reading Route home delivery program for homebound patrons.
- Teresian HousecoreSenior care facility participating in GPL's Reading Route home delivery service providing monthly book deliveries to residents.
- The BeverwyckcoreSenior living community receiving Reading Route book delivery services from GPL volunteers.
- Mid-Hudson Library SystemminorReciprocal borrowing agreement allowing GPL patrons to access materials through interlibrary loan.
- Southern Adirondack Library SystemminorReciprocal borrowing agreement for interlibrary loan services.
- Mohawk Valley Library SystemminorReciprocal borrowing agreement for interlibrary loan services.
- BrainfusecoreOnline learning platform providing free live tutoring, writing help, and skill-building resources available to all GPL patrons. Tutoring available daily 2-11 pm.
- PrinchcoreRemote printing technology platform enabling patrons to print documents from any internet-connected device to the library's printers.
- Guilderland Central School DistrictcoreLocal school district partnership providing SORA e-book access for students using GCSD Destiny library card numbers, coordinated summer reading programs, and school library visit opportunities.
- Hoopla DigitalcoreDigital media platform providing GPL patrons with access to e-books, audiobooks, movies, TV shows, and music.
- KanopycoreStreaming video service offering TV shows, movies, and educational content to GPL cardholders.
- Libby/OverdrivecoreE-book and audiobook lending platform providing access to digital collections through the Libby app.
- BeanstackcoreReading tracker and challenge platform enabling patrons to participate in reading challenges and track their reading progress.
- United Way of the Capital RegioncoreVITA (Volunteer Income Tax Assistance) program partner providing trained IRS-certified volunteers for free tax preparation services at the library.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
Guilderland Public Library competitors and assessment
Company assessmentDirect peers
- Bethlehem Public Library: Suburban Albany-area public library serving a comparable community in Bethlehem, NY. Operates with similar suburban NY school-district tax funding model, similar UHLS-area catalog access, and comparable programs including adult/children/teen services, making it the closest geographic and structural peer.
- Clifton Park-Halfmoon Public Library: Suburban Saratoga County public library serving two school districts, mid-sized staff footprint, and similar program breadth including maker-style and digital lending services - a strong structural analog.
- Troy Public Library: City-level public library in the Capital Region, also within the Upper Hudson Library System. Comparable operating model and regional patrons, but serves an urban core rather than the suburban footprint of Guilderland.
- East Greenbush Community Library: Mid-sized public library in Rensselaer County serving the East Greenbush Central School District. Comparable scale, similar tax-supported funding, and overlapping UHLS membership make it a tight benchmark for patron demographics and operating metrics.
- Niskayuna Public Library: Suburban Schenectady County library, similar school-district tax base, similar staff scale, and similar program mix for children, teens, and adults within the broader Capital Region.
- Bethel Public Library: Suburban Connecticut public library serving a comparable socioeconomic community with similar municipal-tax funding and a parallel set of digital lending, community programming, and accessibility services.
- Voorheesville Public Library: Small public library in the Capital Region serving the Voorheesville Central School District. Similar small-town public library model with school-district-aligned funding and program mix, useful as a size-comparable peer.
Broad incumbents
- Albany Public Library: The larger Capital Region public library system serving the city of Albany with multiple branches. Operates the same library model in the same UHLS region but at a meaningfully larger scale with broader programming, positioning it as a broader-incumbent peer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Guilderland Public Library social profiles
Digital presenceGuilderland Public Library financial estimates
Financial estimateRevenue estimate
Valuation estimate
Guilderland Public Library leadership team
Management profileNumber of profiles
Profiles2 records
Guilderland Public Library funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Guilderland Public Library M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Guilderland Public Library
What does Guilderland Public Library do?
A free public lending library serving the Guilderland Central School District, providing access to physical and digital collections (books, DVDs, e-books, audiobooks, streaming media), a Library of Things, meeting/study rooms, and educational programs for patrons of all ages. The library also delivers community services including notary services, free tax assistance, live online tutoring, home delivery for homebound patrons, accessibility accommodations, and EV charging stations.
Is Guilderland Public Library a public or private company?
Guilderland Public Library is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Guilderland Public Library founded?
Guilderland Public Library was founded in 1957. It employs 51 to 100 people.
Where is Guilderland Public Library based?
Guilderland Public Library is headquartered in Guilderland, United States, in the North America region.
How does Guilderland Public Library make money?
Five revenue lines are on record. Public Library Funding (Tax-based) is the primary driver. The others are printing and Copying Services, remote Printing Fees, EV Charging Stations and notary Public Services.
Who are Guilderland Public Library's main competitors?
Direct peers on record are Bethlehem Public Library, Clifton Park-Halfmoon Public Library, Troy Public Library, East Greenbush Community Library, Niskayuna Public Library, Bethel Public Library and Voorheesville Public Library. Albany Public Library is listed as a broad incumbent.
Does Guilderland Public Library have an API?
No public API is recorded for Guilderland Public Library.
What industry is Guilderland Public Library in?
Guilderland Public Library's product category is Public Library Services. Its primary akta.pro industry code is EDAEAGAC, Public Library Operations & Community Branch Management, with a secondary code of BPAIACAO, Public Libraries & Information Services. Its NAICS code is 519210 and its SIC code is 8200.