Sharon S. Richardson Community Hospice

What Sharon S. Richardson Community Hospice does

Sharon S. Richardson Community Hospice (SSRCH) is an independent 501(c)(3) nonprofit hospice and palliative care provider founded in 2007 and headquartered in Sheboygan Falls, Wisconsin. The organization was established by Joe Richardson II following the 2004 death of his wife Sharon from cancer, fulfilling a promise to build an Inpatient Center in her honor. SSRCH serves terminally ill patients, individuals with advancing chronic illnesses, veterans, and bereaved families across six Wisconsin counties (Calumet, Fond du Lac, Manitowoc, Ozaukee, Sheboygan, and Washington), governed by an independent Board of Directors with continuing family involvement through the Richardson Family Foundation.

The service portfolio is anchored in hospice care delivered at four levels (Routine Home Care, General Inpatient Care, Continuous Care, and Respite Care) provided 24/7 wherever patients call home, supported by an Inpatient Center featuring private patient suites, patios, gardens, a chapel, library, and handicapped-accessible spa. Complementary programs include Richardson Palliative Care, the We Honor Veterans campaign (NHPCO/VA partnership since 2013), No One Dies Alone (NODA) vigil volunteers, aromatherapy trained with Simply Earth, and grief support spanning the Cup of Hope groups, a 13-month Bereavement Care program, and Grief Through the Senses. Mission-aligned revenue extends through the Richardson Hospice Resale Store (a wholly-owned subsidiary with online channels on eBay for Charity and Poshmark), commemorative giving (memorial bricks, stained glass by Abler Art Glass, outdoor garden furniture), the annual Inspiring the Conversation conference, and accredited continuing education for healthcare professionals.

Revenue is primarily generated through Medicare Hospice Benefit per-diem reimbursements, supplemented by Medicaid and private insurance for palliative care and hospice services, plus donations (planned, annual, memorial, and tribute gifts) and fundraising events. The go-to-market motion is sales-led and referral-driven, anchored by preferred provider agreements with healthcare organizations (Pine Haven Christian Communities in January 2024, Holy Family Memorial in September 2022) and a multi-channel community engagement strategy spanning the SSRCH website, social media (Facebook, YouTube, X), community education, and the resale store.

Name

Sharon S. Richardson Community Hospice

Legal name

Sharon S. Richardson Community Hospice

Website

https://ssrhospicehome.org

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

51–100 employees

Short description

Sharon S. Richardson Community Hospice is an independent nonprofit hospice and palliative care provider founded in 2007 in Sheboygan Falls, Wisconsin, serving terminally ill patients, veterans, and bereaved families across six Wisconsin counties through home-based care, an inpatient facility, and specialty programs.

Ownership category

akta.pro rank

Product category

Hospice Care

NAICS

Home Health Care Services (6216), Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH), Inpatient Hospice (General Inpatient Care) (HLADAHAB), Home Hospice (Routine Home Care) (HLADAHAA)

Keywords

• Hospice care services
• Palliative care
• End-of-life care
• Grief support services
• Inpatient hospice

Headquarters

HQ city

Sheboygan Falls

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Medicare Hospice Benefit: Hospice care is primarily covered under the Medicare Hospice Benefit for eligible patients, providing recurring reimbursement for qualifying services.
2. Medicaid and Private Insurance: Palliative care and hospice services are covered by Medicaid, private pay, and most private insurers, similar to physician office visits with deductibles and co-pays.
3. Donations and Charitable Gifts: The organization accepts planned gifts, annual gifts, memorials and tribute gifts as a 501(c)(3) nonprofit. Donations fund patient care, outreach and education programs and capital needs.
4. Richardson Hospice Resale Store: The resale store accepts donated goods and sells gently used items including clothing, furniture, jewelry, and housewares. Proceeds support the hospice mission.
5. Event-based Fundraising: Annual events such as 'Inspiring the Conversation' conference generate revenue through ticket sales and sponsorships.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Sharon S. Richardson Community Hospice provides comprehensive hospice and palliative care services 24/7 wherever patients call home, including private residences, assisted living facilities, and nursing facilities. The organization operates an Inpatient Center in Sheboygan Falls with private patient suites and gardens, and serves six Wisconsin counties through home-based care teams comprising medical directors, registered nurse case managers, hospice aides, social workers, and bereavement coordinators.

Product overview

Sharon S. Richardson Community Hospice operates as a single-site hospice care provider offering a coordinated portfolio of services centered on its core hospice care program, supplemented by specialized care modules and community support offerings. The core product is Hospice Care (Routine, General Inpatient, Continuous, and Respite levels) provided wherever patients call home, supported by an Inpatient Center in Sheboygan Falls for 24-hour skilled care. Key complementary services include Palliative Care ( Richardson Palliative Care sub-brand), We Honor Veterans program, No One Dies Alone (NODA) vigil program, and Aromatherapy. The organization extends its mission through Grief Support services (Cup of Hope groups, Bereavement Care, Grief Through the Senses), Accredited Education/CEH programs, and Inspiring the Conversation events. Additional mission-supporting enterprises include the Richardson Hospice Resale Store and Memorial Bricks & Stained Glass commemorative giving programs.

Differentiator

Problem solved

Functional benefit

Brands

• Richardson Hospice Resale Store: A resale store selling gently used items including fine jewelry, estate items, collectibles, clothing, housewares, furniture, books, and toys to support hospice patient care and programs
• Richardson Palliative Care

Products and services

• Hospice Care Comprehensive hospice care services provided 24/7 wherever patients call home through a team approach including medical directors, registered nurse case managers, hospice aides, social workers, and bereavement and spiritual coordinators. Includes Routine Care, General Inpatient Care, Continuous Care, and Respite Care levels for terminally ill patients and their families.
• Palliative Care

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

Four partnerships are on record, tiered core.

• Pine Haven Christian CommunitiescoreStrategic or Co-development Partner · 15 January 2024Preferred provider agreement for palliative care services and end-of-life care. Pine Haven provides living environment and daily care staff while SSRCH provides staff with palliative care expertise. Collaboration serves residents needing enhanced support navigating serious illness or end-of-life care.
• Holy Family MemorialcoreStrategic or Co-development Partner · 1 September 2022Preferred provider agreement for hospice services. HFM discontinued their own hospice services and patients seamlessly transitioned to SSRCH care. Partnership provides end-of-life care for HFM patients and families.
• National Hospice and Palliative Care OrganizationcoreStrategic or Co-development Partner · 1 January 2013Collaborative partnership through We Honor Veterans campaign. NHPCO works with Department of Veterans Affairs to honor veterans with debilitating and life-limiting illnesses by providing dignified end-of-life care.
• Department of Veterans AffairscoreStrategic or Co-development Partner · 1 January 2013We Honor Veterans campaign partners with VA to honor veterans with debilitating and life-limiting illnesses. SSRCH established partnerships with local veteran service offices and groups.

Scale indicators3 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• ProMedica Hospice (formerly HCR ManorCare): Large national hospice and palliative care provider with broad geographic coverage. Competes with community hospices on scale, infrastructure, and referral partnerships.
• Chapters Health System (LifePath Hospice): Large non-profit hospice and palliative care organization operating across multiple states. Comparable in mission and service model as a scaled independent community hospice.
• Compassus Hospice: Large multi-state hospice and palliative care provider with locations across the U.S. including Wisconsin. Broad incumbent in the hospice space with similar home-based and facility hospice services.

Direct peers

• Hospice of the Western Reserve: Non-profit community hospice serving Northeast Ohio with home hospice, inpatient centers, and palliative care. Highly comparable independent non-profit hospice operating a similar multi-site model with diversified programming and community-based fundraising.
• Unity Hospice and Palliative Care: Non-profit Wisconsin-based hospice serving the greater Milwaukee region with home hospice, inpatient, and palliative care. Comparable independent community hospice in Wisconsin geography.

Regional players

• Aurora Health Care Hospice (Advocate Aurora Health): Health-system-affiliated hospice operating in eastern Wisconsin, including Sheboygan. Directly competes in SSRCH's six-county service area with the scale advantages of a large integrated delivery network.
• Preceptor Hospice (Preceptor Home Health): Wisconsin-based hospice and home health provider serving eastern Wisconsin. Operates in overlapping Wisconsin geographies with similar home-based hospice offerings.

Others

• National Hospice and Palliative Care Organization (NHPCO): Industry trade association of which SSRCH is implicitly part of through We Honor Veterans. Provides regulatory, quality, and advocacy framework for hospice providers; partnership reflects on SSRCH's standing in the broader hospice ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ssrchospice
• YouTubeyoutube.com/user/ssrhospice
• Facebookfacebook.com/SSRCH

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sharon S. Richardson Community Hospice