ELTA Courier

What ELTA Courier does

ELTA Courier is the courier and express delivery division of HELLENIC POST S.A. (ΕΛΤΑ Α.Ε.), a state-owned postal enterprise of the Hellenic Republic. The company operates a multi-channel parcel and document delivery platform serving both individual consumers and business customers across Greece and internationally. Its core service portfolio comprises four products: ΠΟΡΤΑ-ΠΟΡΤΑ (Door-to-Door) domestic courier with up to 35kg shipments and next-day intracity delivery; Express Mail Service (EMS) connecting to 198+ international postal networks; Special Priority Mail (SPM) for priority export and import shipments to 220 countries via Economy and Express tiers; and Fast Parcel Cyprus (FPC) with air (next-day) and sea options. Supporting add-ons include a B2B Customer Program desktop application for voucher management, online track-and-trace, volumetric weight and cost calculators, and packaging guidance tools. Pricing is weight-based with declared-value insurance as a hybrid fixed-plus-proportional fee.

The company's competitive position rests on a dense physical footprint of 1,200+ service points across Greece, 2,500+ vehicles and motorcycles, a robotic sorting system, and integration with 500,000+ global delivery points through international postal network partnerships. It moves approximately 20.5 million items annually. Its go-to-market is hybrid: direct phone-based sales for individual consumers, dedicated B2B account management for enterprises with contract pricing, and a franchise channel (Courier & Post Offices, Postal Work Agencies) for network expansion. The company maintains Greek-language and English-language web self-service, multiple specialized phone lines (call center, compensation department, credit customers, international customer care), and dedicated email channels for agencies and business customers.

In September 2024, TACHYMETAFORES ELTA S.A. — the legal entity that operated ELTA Courier — merged into HELLENIC POST S.A., consolidating postal and courier operations under a single state-owned parent. The company is led by CEO Errikos Tzavaras and Commercial Director Constantinos Xanthopoulos, and is wholly owned by the Greek government with no disclosed private equity, institutional, or founder ownership. Geographic restrictions include Ukraine, Russia, Belarus, Libya, Yemen, Israel, and Gaza (West Bank). The company holds recognized industry awards in 2021 and 2022 and maintains membership in EIEP (Institute of Export & International Trade).

Name

ELTA Courier

Legal name

HELLENIC POST S.A.

Website

https://elta-courier.gr

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

501–1,000 employees

Short description

ELTA Courier is the state-owned courier and express delivery division of HELLENIC POST S.A., providing domestic door-to-door parcel service in Greece and international shipping to 220 countries via 1,200+ Greek service points and 198+ postal network partnerships, serving both individual consumers and B2B contract customers.

Ownership category

akta.pro rank

Headquarters

HQ city

Agía Paraskeví

HQ country

Greece

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Domestic Courier Services (DOOR-TO-DOOR): Core domestic courier service offering door-to-door, point-to-door, door-to-point, and point-to-point delivery options within Greece. Revenue generated through weight-based pricing with maximum 35kg per shipment.
2. Express Mail Service (EMS): International courier service connecting to 198+ international postal networks worldwide. Charges based on actual weight with shipments up to 30kg and 1.5m length.
3. Special Priority Mail (SPM): Export and import courier service covering 220 countries with options for Economy (from 1kg) and Express delivery. Charges by actual or volumetric weight up to 100kg per shipment.
4. Fast Parcel Cyprus (FPC): Air and sea courier service to/from Cyprus with next-day delivery option via air transport. Charges by actual or volumetric weight up to 30kg.
5. Declared Value Service: Insurance and declared value service allowing customers to insure higher-value items. Fixed fee of €4.66 plus VAT plus proportional charge on declared amount, with maximum limits of €5,000 for goods and €734 for documents per item.
6. Additional Services: Premium services including same-day delivery, cash on delivery, pre-defined time delivery, courier waiting, weekend/holiday delivery, return shipment with documentation. These generate additional revenue per service used.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

ELTA Courier is a Greek courier and express delivery company providing domestic and international parcel and document shipping services. Its portfolio centers on four core products — ΠΟΡΤΑ-ΠΟΡΤΑ (Door-to-Door) for nationwide Greek shipments up to 35kg, Express Mail Service (EMS) for international shipping via 198+ postal networks, Special Priority Mail (SPM) for priority export/import to 220 countries, and Fast Parcel Cyprus (FPC) for Greece–Cyprus routes — supplemented by add-on services such as same-day delivery, cash on delivery, declared value insurance, and a B2B voucher management software.

Product overview

ELTA Courier is a comprehensive courier and postal services company operating as a subsidiary of Hellenic Post S.A. (ELTA). The company offers a unified portfolio of courier services consisting of four core products: (1) ΠΟΡΤΑ-ΠΟΡΤΑ (Door-to-Door) for domestic shipments within Greece with next-day delivery options, (2) Express Mail Service (EMS) for international shipments to 198+ countries, (3) Special Priority Mail (SPM) for priority export/import services to 220 countries, and (4) Fast Parcel Cyprus (FPC) for specialized Cyprus air and sea freight. Supporting these core offerings are digital tools including a B2B voucher management application, online shipment tracking (Track & Trace), volumetric weight calculator, cost calculator, and packaging guidelines. The company also operates a robotic sorting system as part of its digital transformation initiatives. ELTA Courier maintains an extensive network of over 1,200 service points in Greece and 500,000+ points worldwide, handling approximately 20.5 million shipments annually with a fleet of 2,500+ vehicles.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 20.5+ million items transported annually through the network
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• International Postal Networks (198+ networks)coreStrategic or Co-development PartnerELTA Courier connects to over 198 international postal networks worldwide enabling global delivery coverage to 500,000+ delivery points. This network partnership forms the backbone of the EMS international service, allowing shipments to virtually any country globally.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• UPS: Global package delivery and supply chain solutions provider. Competes with ELTA Courier in international express delivery and serves the Greek market through direct operations and partnerships.
• DHL Express: Global leader in international express delivery and logistics. Competes with ELTA Courier's EMS and SPM international services while offering significantly broader global infrastructure and technology capabilities.
• FedEx: Global express transportation and logistics provider. Competes with ELTA Courier in international priority parcel services and serves the Greek market through partner and direct operations.

Direct peers

• Courier Center: Greek courier services provider offering domestic and international parcel delivery. Direct competitor in the Greek market with overlapping product offerings across express and standard delivery.
• Geniki Taxydromiki (now part of Quest Group): Established Greek courier and postal services company offering domestic and international parcel delivery. Direct competitor to ELTA Courier across B2B and B2C segments in the Greek market.
• Speedex Courier: Greek courier and logistics company providing domestic and international parcel delivery. Direct competitor to ELTA Courier in the Greek courier market with comparable door-to-door service offerings and B2B focus.
• ACS Courier: Leading private Greek courier company offering domestic and international parcel delivery services with similar customer segments. Most direct domestic competitor to ELTA Courier in the Greek market, competing on B2B accounts and last-mile delivery.
• EasyMail: Greek courier company specializing in domestic and international express parcel delivery. Competes directly with ELTA Courier's DOOR-TO-DOOR and international services in the Greek market.

Emerging players

• Aramex: Middle East-headquartered logistics and express delivery company with international reach. Comparable to ELTA Courier in operating internationally through partner networks from a regional base, and serves similar B2B/B2C segments.

Others

• Hellenic Post (ELTA): Greek national postal operator and parent entity of ELTA Courier. Provides the broader postal infrastructure, mail delivery, and financial services that ELTA Courier's operations are integrated with following the September 2024 merger.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/eltacourier1
• Facebookfacebook.com/EltaCourier.official

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ELTA Courier