What Courier Center does

Courier Center Monoprosopi Anonymi Etairia is a private Greek courier and postal services company headquartered in Aegaleo (Athens) with operations spanning Greece and Cyprus. The company's core offering is parcel and document delivery, organized into intracity same-day services (ranging from 60-minute to 5-hour tiers plus afternoon and Saturday options), domestic next-day and scheduled delivery across all Greek regions, Cyprus express/economy service, and international export via partner networks. Underlying the service is a routing and tracking stack branded ESPETA/Deliverd (Special Postal Item Tracking and Tracing System), a Magento-based e-commerce site, a B2B Web Shipping portal with bulk Excel import, and a recently launched AI chatbot called the Hermes Digital Assistant (currently in Beta) for self-service shipment management.

The company generates revenue primarily through per-shipment transaction fees calculated by weight, destination (urban/inter-city/island/remote), service level, and volumetric formula (L x W x H / 5000). Complementary revenue streams include cash-on-delivery with portable POS card acceptance, shipment insurance, and volume-based monthly pricing for loyal corporate clients. Distribution combines 85 company-operated retail stores, approximately 720 PUDO points, partner stores across 30+ Greek islands and remote areas, automated parcel lockers via BOX NOW, alternative pickup via CleverPoint, and direct residential/commercial delivery. GTM is hybrid: sales-led B2B account management with dedicated regional managers in Attica and Thessaloniki, plus self-serve web shipping and a long-tail retail walk-in base.

Operationally, Courier Center employs 501-1,000 staff, runs 7 sorting centers (1 central hub in Aspropyrgos and 6 regional hubs across Thessaloniki, Larisa, Lamia, Korinthos, Patras, and Kalamochori), and is licensed under EETT General License Number 15-050 with ISO 9001:2015 quality certification. The company is founder/management-owned (no disclosed PE/VC/parent), was incorporated in 2015 as Courier Center A.E., underwent a 2018 capital increase, and was restructured in 2021 into a Single-Member S.A. Its key infrastructure assets, regulatory license, and dense island-partner network constitute the principal barriers to competitive entry, though it has not disclosed revenue, funding, or named enterprise customer accounts.

Name

Courier Center

Legal name

Courier Center Monoprosopi Anonymi Etairias (COURIER CENTER ΜΟΝΟΠΡΟΣΩΠΗ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ)

Website

https://courier.gr

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Courier Center is a Greek courier and postal services company operating 85 stores, 720 PUDO points, and 7 sorting centers across Greece and Cyprus, serving B2B corporate clients and e-commerce consumers with parcel delivery, same-day services, and digital self-service tools.

Ownership category

akta.pro rank

Product category

Courier and Postal Services

NAICS

Couriers and Express Delivery Services (49211)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Same-Day / On-Demand Express Courier (TLAAABAG)

akta.pro secondary industries

Local Document & Small Parcel On‑Demand Courier (TLAAADAA), Third-Party / Independent PUDO Network Operators (Multi-Carrier) (TLAAAMAC)

Keywords

• Courier services
• Parcel delivery
• Last-mile delivery
• Postal services
• Logistics transportation

Headquarters

HQ city

Aegaleo

HQ country

Greece

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Parcel and Document Delivery Services: Core revenue from transport of documents and parcels within Greece, to Cyprus, and internationally. Charges calculated based on weight (up to 2kg base rate, additional charges above 2kg), destination (urban, inter-city, island, remote), and service level (standard, express, same-day). Volumetric weight formula: Length x Width x Height / 5000.
2. Express and Same-Day Delivery: Premium delivery services including same-day delivery (1-5 hours, 3 hours, 2 hours, 60 minutes), afternoon deliveries, Saturday deliveries, and scheduled deliveries with time windows.
3. Cash on Delivery (COD): Collection of cash or card payments upon delivery for e-commerce merchants. Courier carries portable POS devices for card payments.
4. Shipment Insurance: Domestic parcels insured up to EUR 400 at no additional charge. International shipments insured up to USD 100. Extended coverage up to EUR 3,000 available at 0.9% premium on declared value.
5. Web Shipping Services: B2B portal services for corporate clients with multiple user management, automated shipment processing, and volume-based pricing packages rewarding loyal clients.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels5 records

Core offering

Courier Center provides domestic, intracity, Cyprus, and international parcel and document delivery services to both corporate clients and individual consumers across Greece. Its service portfolio is supported by 85 company-operated stores, approximately 720 PUDO points, 7 sorting centers, and partner locations covering Greek islands and remote areas. Complementary offerings include same-day and express delivery, cash-on-delivery with portable POS terminals, shipment insurance, Web Shipping for B2B bulk management, Shop & Ship international forwarding, Track & Trace, and the Hermes digital assistant chatbot.

Product overview

Courier Center is a Greek courier and postal services company offering a comprehensive logistics platform. The core offering consists of intracity, domestic, Cyprus, and international delivery services for documents and parcels. The service portfolio is built around a network of 85 stores and approximately 720 PUDO (Pick Up Drop Off) points across Greece, supported by 19 motorcycles and 180 VAN vehicles. Key complementary services include Web Shipping (corporate portal for bulk shipment management), Track & Trace (shipment monitoring), Shop & Ship (international shipping), the Digital Assistant Hermes (AI chatbot for customer service), and flexible pickup options including CleverPoint and BOX NOW lockers. Additional services include cash-on-delivery with card payments, shipment insurance, and specialized offerings such as Diplomat Service for high-security deliveries and Micro Logistics for integrated business supply chain solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Intracity Delivery Services

Quantifiable outcome

• 59 complaints processed in 2025 via EETT Hermes system, with average resolution time of 4.69 working days
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• SPEEDEX S.A.coreChannel Partner/ Reseller/ DistributorSPEEDEX S.A. is mentioned as a cooperating transport and distribution (courier) company for logistics/supply-chain management transport services. Courier Center uses SPEEDEX network as part of its delivery infrastructure for handling and transporting documents and parcels within and outside Greece.
• CleverPointminorChannel Partner/ Reseller/ DistributorCleverPoint pickup point network partnership. Optional service with extra charge allowing recipients to collect parcels from nearby CleverPoint locations. Available via cleverpoint.gr for pickup point selection.
• Shop & Ship (Aramex network)coreChannel Partner/ Reseller/ DistributorShop & Ship international shipping service through Aramex network. Service enables shipping from Greece to Cyprus and internationally with access to global delivery network. Sign-up available at shopandship.com.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• DHL Express Greece: DHL Express is a global integrator offering time-definite international and domestic courier services in Greece through its own network and partners. Comparable in international express services and B2B shipper use cases, but operates as part of a global portfolio rather than a Greek-focused specialist.
• UPS Greece: UPS provides domestic and international parcel/express delivery in Greece to enterprise and SMB shippers. It competes for B2B export volumes and international parcel flows that Courier Center also serves via the Shop & Ship / Aramex partnership, but at much larger global scale.
• FedEx Greece: FedEx offers time-definite international courier services into and out of Greece. It overlaps with Courier Center in express international parcel flows and with Greek corporate shippers, but is a global broad incumbent rather than a domestic last-mile operator.
• ELTA (Hellenic Post): ELTA is the Greek national postal operator providing universal postal service, parcel delivery, and financial/logistics services nationwide. It is a broader incumbent — owning Geniki Taxidromiki — and overlaps with Courier Center in document/parcel delivery, but operates at vastly greater scale and as part of a multi-service portfolio.

Emerging players

• BOX NOW: BOX NOW is a Greek parcel-locker network used by multiple couriers including Courier Center. It is comparable as a Greek last-mile/courier enablement player focused specifically on automated locker pickup/drop-off, though its model is narrower and more locker-centric than Courier Center's full door-to-door service.

Regional players

• Skroutz Last Mile: Skroutz Last Mile is the parcel-delivery arm of the leading Greek marketplace Skroutz, providing last-mile delivery services for e-commerce orders in Greece. It is comparable as a Greece-only parcel carrier serving e-commerce shippers, though originated from a marketplace rather than a traditional courier.

Direct peers

• Speedex Courier: Speedex is one of the largest Greek courier and express-delivery companies, providing same-day, next-day and international parcel services. Notably, Courier Center itself lists SPEEDEX as a partnering transport network, highlighting direct overlap in product, geography and target customers.
• EasyMail: EasyMail is a Greek courier company providing domestic and international parcel/document delivery with track-and-trace and flexible pickup. It is directly comparable to Courier Center as a Greek-focused on-demand courier serving B2B shippers and e-commerce consumers.
• ACS Courier: ACS is the largest Greek courier and parcel-delivery operator, offering same-day, next-day, international and COD services to B2B and B2C customers across Greece and Cyprus. It is the most direct competitor to Courier Center in terms of product set, customer segments (e-commerce, corporate accounts, consumers) and Greek geographic coverage.
• Geniki Taxidromiki (ELTA subsidiary): Geniki Taxidromiki is a Greek courier and postal-services subsidiary of the Hellenic Post (ELTA), offering domestic and international parcel and document delivery to B2B and consumers. It competes with Courier Center across the same Greek corporate and consumer parcel market, leveraging postal incumbent infrastructure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CourierCenterGR
• LinkedInlinkedin.com/company/courier-center
• Xx.com/couriercenter

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Courier Center